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Pollfish Review

Pollfish
Our score: 8.5 User satisfaction: 96%

What is Pollfish?

Pollfish is an online survey application that lets businesses target users on smartphone devices to gain actionable feedback and intelligence. With this intuitive platform, you can create easy-to-answer surveys in minutes and publish it immediately to the web. Most especially, its designs are suited for small screens, making responding to questions a straightforward process for mobile users. All they need to do is tap on their answer and they are ready to move on to the next question and finish.

But what makes Pollfish a distinct online survey solution is its wide network of partner applications and its targeted surveys. This means that you can create a profile of your preferred audience and the application takes care of reaching them through mobile apps.

Moreover, Pollfish has simple pricing that is budget-friendly. As such, you can find the answers you need to power your success while maintaining a balanced financial aspect.

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Overview of Pollfish Benefits

Persona Targeting

Aside from letting you configure your survey’s target demographics, Pollfish also affords you the ability to zero in on certain personas. There are thirteen personas currently available, but the solution is working on adding more. With this feature, you can truly get into the head of your target audience, thus enabling you to optimize your products and services for their needs.

Logo Design Survey

Your logo is a major representative of your brand as it serves as your identifier. Before you launch your business or rebranding, it is best to know how the crowd reacts to your logo design. Pollfish can help you do this with its logo testing market research—a survey where you showcase your new logo and where you ask your audiences specific questions. From there, you can improve your design before revealing it to the world.

Deeper NPS Understanding

A net promoter score is a number that can help you bolster your business’s growth and understand how well your brand is received among consumers. Pollfish can assist you in discovering where your brand lies in the loyalty spectrum with simple and ready-to-go NPS surveys. It also makes it easier for you to understand the results by presenting them in a visual manner. This way, you can make immediate decisions on improving your brand, ensuring the loyalty of your promoters, and winning over passives and detractors.

Undercover Research

Gaining intelligence about your competitors is a great way of learning what makes them attractive to their customers and how you can set your business apart from theirs. Pollfish aids you in doing this by helping you go undercover with surveys that target your competitors’ audience. Once you have gathered the data, you can see how well your rivals’ market perceive your brand and you can plan how to win them over.

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Overview of Pollfish Features

  • Demographic targeting
  • Target by age range
  • Gen Z audience targeting
  • Millennial audience targeting
  • Target by race
  • Target by gender
  • Target by employment status
  • Target by occupation
  • Target by industry
  • Geolocation targeting
  • Target by country (160 countries)
  • Target by region
  • Target by city
  • Target by DMA
  • Target by census region
  • Target by congressional district
  • Target by marital status
  • Target by household income
  • Target by number of children
  • Target by mobile device manufacturer
  • Target by operating system
  • Screening questions
  • Quotas
  • Audience preview
  • Survey questionnaire builder
  • Matrix questions
  • Single-selection questions
  • Multiple-selection questions
  • Likert Scales
  • Rating questions
  • Ranking questions
  • NPS questions
  • Open-ended questions
  • Sliding-scale questions
  • Mobile surveys
  • Advanced skip logic
  • Grouping and randomization
  • Shuffle order
  • Shuffle survey
  • Video to questions
  • Images to questions and answers
  • Audio to questions
  • Up to 25 questions
  • Survey preview
  • Census weighting in United States
  • Census weighting in EU
  • Results dashboard
  • Crosstabs export
  • Excel export
  • SPSS export
  • PDF export
  • Data visualization
  • Shareable links
  • Multiple users
  • Checkout with credit card
  • Secure checkout
  • Account budget limits
  • API
  • BigQuery integration (enterprise)
  • White label reporting (enterprise)
  • 24/7 support
  • Survey consulting services available
  • AI-driven fraud prevention

Pollfish Position In Our Categories

Bearing in mind companies have specific business wants, it is prudent they steer clear of selecting a one-size-fits-all, ideal system. Having said that, it would be difficult to pinpoint such an app even among branded software products. The practical thing to do would be to narrow down the various key factors that require careful thought such as important features, pricing, skill competence of staff members, company size, etc. After which, you must conduct your research through and through. Browse through these Pollfish review articles and check out each of the software programs in your shortlist more closely. Such all-encompassing research can make sure you drop ill-fitting applications and choose the system that meets all the features your business requires.

Position of Pollfish in our main categories:

TOP 50

Pollfish is one of the top 50 Survey Tools products

If you are considering Pollfish it could also be beneficial to examine other subcategories of Survey Tools gathered in our database of B2B software reviews.

Each enterprise has its own characteristics, and may require a special Survey Tools solution that will be fit for their business size, type of customers and employees and even specific niche they cater to. You should not count on finding a perfect solution that is going to be suitable for every company no matter what their history is. It may be a good idea to read a few Pollfish Survey Tools reviews first and even then you should pay attention to what the software is supposed to do for your company and your staff. Do you require a simple and intuitive service with just elementary features? Will you really make use of the advanced functionalities needed by pros and big enterprises? Are there any particular features that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to get a trustworthy app that will fit your budget.

How Much Does Pollfish Cost?

Pollfish Pricing Plans:

Free Trial

Basic

$1/completed survey response

Business

starts at $8,400

Enterprise

starts at $24,000

Elite

starts at $100,000

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What are Pollfish pricing details?

Pollfish Pricing Plans:

Free Trial

Basic

$1/completed survey response

Business

starts at $8,400

Enterprise

starts at $24,000

Elite

starts at $100,000

Pollfish has three enterprise pricing levels for annual subscription. It has a Basic plan that users can sign up for for free with a pay-as-you-go model for responses. The details for these are outlined below to help you decide the package that is best for your needs.

Basic – Pay-as-you-go

  • Surveys starting at $1/completed response
  • Pay for survey credits as you go
  • Up to 17 Questions per Survey
  • 24/7 Online Support
  • Skip to Question Logic
  • Real-time Reporting

Business – starts at $8,400 to $23,999 account deposit

  • All Basic Features
  • Prioritized Survey Review
  • White-labelled Reports
  • Up to 20 Questions per Survey
  • Double Survey Priority

Enterprise – starts at $24,000 to $99,999 account deposit

  • All Business Features
  • Pay by Invoice
  • Open-ended Grouping
  • Up to 25 Questions per Survey
  • Dedicated Account Manager

Elite – starts at $100K+(USD) account deposit

  • All Enterprise Features
  • Custom Survey Credits
  • API Access
  • Capped CPI
  • Respondent White Labelling

User Satisfaction

Positive Social Media Mentions 36
Negative Social Media Mentions 1

We realize that when you decide to buy a Survey Tools it’s important not only to learn how experts score it in their reviews, but also to find out whether the actual people and enterprises that purchased these solutions are genuinely satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Pollfish reviews across a broad range of social media sites. The data is then displayed in an easy to digest form indicating how many customers had positive and negative experience with Pollfish. With that information at your disposal you will be prepared to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Pollfish?

The software integrates with the following:

  • BigQuery
  • SurveyMonkey
  • Typeform
  • Wufoo
  • Formstack
  • SurveyGizmo
  • QuestionPro
  • ZohoSurvey
  • SnapSurveys

Pollfish User Reviews

Pollfish average rating:

Average score
4.7/5 (12 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Coby

PROS: Pollfish is a personalized system that allows users to gradually reach clients. I also like how they send data to the customers that they consider they might be willing to take part beforehand start sending the questionnaire to customers, so they will not be flooded with details that they don't interested in.

CONS: Customer support is fantastic when I've had difficulties with the software. The only thing I've noticed about the feature alone is it's a bit tough to navigate.

Reviewed 4 years ago

Read full review >

The least favorable review

Trace

PROS: Pollfish is a very fun software application. I can quickly generate surveys and give it over to my clients to get a good idea of what they believe regarding my business after implementing the system.

CONS: It's a startup business, so I don't think the service is really as strong. Aside from that, I believe it's a good feature of the application.

Reviewed 5 years ago

Read full review >

More reviews from 12 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Excellent market analysis Platform

Read full review >
Santos
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.11.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I must do data analysis for a branding project design for a business that I have been working with signage, but they allow me to look at people ages 25-40 and they expected findings for that poll on the last working day and I'm so stressed with it. I reviewed numerous solutions, as well as the online survey, but there's no produce handover the feedback I desired, the results are the convenient-to-export template and the number of references I wanted. Then I find Pollfish-2 hours and 200 users from my target market with fantastic answers!

CONS: They enable you to insert image/media documents to the queries, but you can't include specific images/media documents in every response option which I understand. It will be great to allow the image/media links as answers to queries rather than just providing text response choices.

What do you think about this review?

Great Poor

Highly descriptive applications

Read full review >
Edison
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.09.2021 Company Size: More than 100 Employees Industry: N/A

PROS: It's very easy to use. I've been able to have access to a lot of customers in a short period. It's quite easy to develop surveys for every kind of necessity. They 're even introducing innovative applications throughout the year.

CONS: There's definitely no that I don't like. The capital you invest is worth it.

What do you think about this review?

Great Poor
Show More User Reviews (12)

Excellent platform for user experience.

Read full review >
Ila
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 13.09.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Pollfish is a powerful platform to gather audience reviews and measure user experience. It's a device that lets you fully understand how to help connect your customer. It's kinda awesome as well as very wonderful. It's very easy to complete Pollfish survey data.

CONS: Pollfish is very suitable for our company. We 're still experiencing problems utilizing Pollfish. I believe it's really a great tool.

What do you think about this review?

Great Poor

Smartphone DIY assessments

Read full review >
Coby
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2021 Company Size: More than 100 Employees Industry: Hospitality

PROS: Pollfish is a personalized system that allows users to gradually reach clients. I also like how they send data to the customers that they consider they might be willing to take part beforehand start sending the questionnaire to customers, so they will not be flooded with details that they don't interested in.

CONS: Customer support is fantastic when I've had difficulties with the software. The only thing I've noticed about the feature alone is it's a bit tough to navigate.

What do you think about this review?

Great Poor

it’s very convenient to create!

Read full review >
Elsie
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: It just takes a couple of minutes to make an amazing, professional-looking survey. The fast and reliable way that PollFish helps you create your surveys also makes everything appear prominent from others. The advanced features are a nice addition, too.

CONS: The cost of this tool seems to be very high. This was the only aspect I do not like about this platform.

What do you think about this review?

Great Poor

User-friendly polls

Read full review >
Emmy
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 10.06.2021 Company Size: 11-50 Employees Industry: Fine Art

PROS: It is a really user-friendly software that enables users to make polls.

CONS: It's very difficult to figure out something that I don't like about the software since it is so very easy to use.

What do you think about this review?

Great Poor

Superb tool

Read full review >
Freida
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.03.2021 Company Size: 11-50 Employees Industry: Sporting Goods

PROS: I've done a lot of Pollfish assessments for thousands of replies. The service quality was fantastic. They've got a live conversation group that goes straight to your questions in a couple of minutes. I thought that I'm in good hands who've been professionals in collecting data because I got to learn in a conversation that they were checking each answer before submitting it through to the analysts. I will highly suggest their product, only if you're an expert at operating polls. I appreciate you even more for developing an outstanding tool that has an impact on our company.

CONS: There is nothing that I don't like. l The service and the surveys I have from this tool are just what my company needs!

What do you think about this review?

Great Poor

Perfect way to assess performance

Read full review >
Trace
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.02.2021 Company Size: 11-50 Employees Industry: Computer Software

PROS: Pollfish is a very fun software application. I can quickly generate surveys and give it over to my clients to get a good idea of what they believe regarding my business after implementing the system.

CONS: It's a startup business, so I don't think the service is really as strong. Aside from that, I believe it's a good feature of the application.

What do you think about this review?

Great Poor

Good system

Read full review >
Loyal
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.06.2020 Company Size: 11-50 Employees Industry: Information Technology & Services

PROS: It is even greater than other polls analysis.

CONS: You must extend your program to have direct contact or online conversations with participants. This would be an amazing fit for your system. Although, open-ended text-based queries are not often answered by participants.

What do you think about this review?

Great Poor

Pollfish is very excellent

Read full review >
Dax
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.06.2020 Company Size: More than 100 Employees Industry: Education Management

PROS: Things I love best regarding Pollfish seems to be so convenient to use and it's also a very user-friendly tool for all generations.

CONS: I don't like the fact that you need to charge for using this provider-wish that there was still a free app.

What do you think about this review?

Great Poor

Remarkably easy and efficient result.

Read full review >
Rodrigo
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.06.2020 Company Size: 11-50 Employees Industry: Apparel & Fashion

PROS: I do love the support given that enabled me to build a great questionnaire in the form of forked tool and stream, it's good to get the support of experts. In fact, I admired the methods used to identify customers and also how the targeting is effective. I wanted a very specific type of viewers, and in a short time, I am able to have a complete set of answers. At first, I was somewhat doubtful about the accuracy of the results, provided that this was done in less than a day, therefore I checked at the descriptive feedback in the answers, and it's all very genuine and appear to the observation from our intended recipients of the poll. I even communicated against them to question how about the degree of trust that I should disclose regarding my findings, and the staff who answer me was very informative and full of knowledge. The cost was very fair considering the unique nature of the group and the very quick service to get results.

CONS: It will be great if I could have the sense of flexibility right now in my tests, and a few other confirmations of Pollfish 's analytics approaches from its third-party provider. I 'm positive about the result of our findings, but I'm still not convinced if a writer or research analyst told me to stand up for my findings. Additionally, there are a few issues that kept appearing when I rearranged the queries, however, customer services help me resolve it.

What do you think about this review?

Great Poor

Simple and quality polls

Read full review >
Lizzie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.06.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Pollfish has made it possible to generate free polls for our users. They permit users to easily develop and maintain assessments within their self-service system. You may also connect the poll to the third party. I also love how simple it is to create the whole questionnaire form.

CONS: Occasionally it might take few seconds to load a poll when I'm finished making it.

What do you think about this review?

Great Poor
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Pollfish user reviews

Excellent market analysis Platform

Read full review >
Santos
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.11.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

Highly descriptive applications

Read full review >
Edison
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.09.2021 Company Size: More than 100 Employees Industry: N/A

Excellent platform for user experience.

Read full review >
Ila
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 13.09.2021 Company Size: More than 100 Employees Industry: N/A

Smartphone DIY assessments

Read full review >
Coby
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2021 Company Size: More than 100 Employees Industry: Hospitality

it’s very convenient to create!

Read full review >
Elsie
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.06.2021 Company Size: 11-50 Employees Industry: N/A
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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