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RazorSync Review

RazorSync
Our score: 8.2 User satisfaction: 90%

What is RazorSync?

RazorSync is a field service management system particularly designed for service businesses. This software app is designed for desktop and mobile devices to provide instant and effective communication between field workers and management teams.

Since communication is such a key aspect for service companies, RazorSync can help you bring about more efficiency to your business by taking care of operations such as billing, payment processing and others. It reduces wastage of time, and keeps a close eye on your workforce.

The software was introduced in 2010 and with its flexible pricing and features, it has captured a fair bit of market. Several renowned service firms have given it a thumbs-up and it continues to bring about innovations in its services.

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Overview of RazorSync Benefits

With RazorSync, you can keep a complete record of your customer services. Information regarding service history and current customers can be tracked through the CRM module in this software. Whether its your mobile phone or tablet, RazorSync works just fine with all of them.

The mobile compatibility in this software gives you a great advantage. At times, your workers might be working in remote locations with no possible access to desktops. Therefore, the RazorSync mobile app becomes a big plus as it keeps you and your workers connected all the time.

You can easily manage your workers and coordinate with them regarding different operations for the services. With GPS monitoring, you can also track all your workers at any instant.

There are quite a few exciting mobile features in this app. For instance, you can collect credit card payments through your mobile phone simply by card swipes. You can generate work orders on field to help your workers. Also, it brings a better flow to your business.

RazorSync also offers a customer portal module. Here, your customers can submit their service requests and also schedule them on their own. They can also look into job progress and invoice details. This is a great tool for maintaining clarity in business and your clients also feel at home with your services.

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Overview of RazorSync Features

  • Customer Database
  • Signature Capturing
  • Mobile Payments
  • Scheduling
  • Hours Tracking
  • Calendar Integration
  • Payroll Management
  • Driving Directions
  • Task Creation
  • GPS Tracking
  • Set Recurring Jobs
  • Attach Documents
  • Estimate Creation
  • Customer Portal
  • Workers Management

RazorSync Position In Our Categories

Knowing that companies have particular business-related needs, it is rational that they avoid going for an all-in-one, ideal business application. Just the same, it is troublesome to try to discover such application even among branded software products. The sensible step to do should be to set down the numerous chief aspects that demand investigation including critical features, price terms, technical skill competence of staff members, organizational size, etc. The second step is, you should conduct your research thoroughly. Browse over some of these RazorSync evaluations and scrutinize the other applications in your list in detail. Such comprehensive product investigation guarantee you avoid poorly fit applications and select the one which meets all the function your company requires.

Position of RazorSync in our main categories:

TOP 200

RazorSync is one of the top 200 Project Management Software products

Each company has different wants and requires a software that can be customized for their size, type of employees and clients, and the particular industry they are in. For these reasons, no platform can provide perfect features off-the-shelf. When you search a software app, first be sure what you need it for. Read some RazorSync Field Service Management Software - FSM reviews and ask yourself do you desire basic features or do you need complex features? Are there any industry-specific tools that you are seeking? Get the answers to these questions to assist your search. There are plenty of aspects that you need to mull over and these include your budget, particular business needs, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the platform that presents all that you require to enhance your company effectiveness and productivity.

How Much Does RazorSync Cost?

RazorSync Pricing Plans:

Free Trial

Solo Plan

Starts at $145

Team Plan

Starts at $485

Pro Plan

Starts at $830

Enterprise Plan

Starts at $1525

Franchise Plan

By quote

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What are RazorSync pricing details?

RazorSync Pricing Plans:

Free Trial

Solo Plan

Starts at $145

Team Plan

Starts at $485

Pro Plan

Starts at $830

Enterprise Plan

Starts at $1525

Franchise Plan

By quote

RazorSync offers five SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Solo Plan – $40 per month (annual billing) and $45 per month (monthly billing) with $100 one time activation fee

  • Up to2 Users
  • iOS and Android Mobile Apps
  • Time Cards & Payroll
  • Job Tracking & Scheduling
  • Recurring Scheduling
  • File Attachments
  • Customer Management
  • Field Worker Management
  • GPS Mapping & Driving Directions
  • Picture Capture
  • Service Dispatch
  • Signature Capture
  • Customer Portal
  • Email Notifications
  • Customer Templates
  • SMS & Text Alerts
  • Company Branding
  • Estimating & Invoicing
  • Management Reports
  • Management Dashboards
  • Merchant Services
  • Work Orders
  • Mobile Credit Card Reader
  • Implementation/Onboarding
  • Credit Card-on-File & Recurring Billing
  • Powerful API
  • $10 per month charges for QuickBooks Desktop & Online Sync
  • Advanced Notifications and Reporting for $10/month each
  • Route Optimization for $35 per month
  • Inventory Management for $45 per month

Team Plan – $115 per month (Annual billing) and $135 per month (monthly billing) with $350 one time activation fee

  • Up to 7 users
  • All Solo Plan features
  • Free QuickBooks and Desktop Sync
  • Free Advanced Reporting and Notifications

Pro Plan – $240 per month (Annual billing) and $280 per month (monthly billing) with $550 one time activation fee

  • Up to 15 users
  • All Team Plan Features

  • Free Route Optimization

  • Free Inventory Management

Enterprise Plan – $630 per month (Annual billing) and $725 per month (monthly billing) with $800

  • Unlimited users
  • All Pro plan features

Franchise Plan – By quote

User Satisfaction

Positive Social Media Mentions 35
Negative Social Media Mentions 3

We know that when you choose to get a Field Service Management Software - FSM it’s crucial not only to learn how experts evaluate it in their reviews, but also to find out if the actual people and companies that purchased this software are genuinely happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RazorSync reviews across a broad range of social media sites. The information is then featured in an easy to understand format indicating how many people had positive and negative experience with RazorSync. With that information at hand you will be equipped to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for RazorSync?

RazorSync is an open API system you can connect to virtually any business system or application. Prominent integrations include:

  • QuickBooks
  • QuickBooks Online
  • Google Calendar
  • Microsoft Outlook
  • PayPal

RazorSync User Reviews

RazorSync average rating:

Average score
4.8/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

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More reviews from 1 actual users:

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Easy to learn tool that meets our business needs.

Read full review >
Misty
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I am truly glad that I stumbled upon Razor Sync because it makes life easier for everyone at the office. The primary function of this tool is to basically take our workflow to the next level. We don't have to spend too much time creating manual invoices, tracking attendance, and computing for payroll every two weeks. Also, tech appointments are easily tracked and scheduled via the app to make sure that we would be able to attend to each of our clients while on the field.

CONS: I think that Razor Sync is an efficient app to work with. However, there are some opportunities that they need to work on. For example, the templates that we use are quite limited. As much as I would like to customize it by adding more details I am unable to do it because of its restrictions.

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RazorSync user reviews

Easy to learn tool that meets our business needs.

Read full review >
Misty
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.06.2021 Company Size: 11-50 Employees Industry: N/A
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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