RazorSync Review
What is RazorSync?
RazorSync is a field service management system particularly designed for service businesses. This software app is designed for desktop and mobile devices to provide instant and effective communication between field workers and management teams.
Since communication is such a key aspect for service companies, RazorSync can help you bring about more efficiency to your business by taking care of operations such as billing, payment processing and others. It reduces wastage of time, and keeps a close eye on your workforce.
The software was introduced in 2010 and with its flexible pricing and features, it has captured a fair bit of market. Several renowned service firms have given it a thumbs-up and it continues to bring about innovations in its services.
Show MoreOverview of RazorSync Benefits
With RazorSync, you can keep a complete record of your customer services. Information regarding service history and current customers can be tracked through the CRM module in this software. Whether its your mobile phone or tablet, RazorSync works just fine with all of them.
The mobile compatibility in this software gives you a great advantage. At times, your workers might be working in remote locations with no possible access to desktops. Therefore, the RazorSync mobile app becomes a big plus as it keeps you and your workers connected all the time.
You can easily manage your workers and coordinate with them regarding different operations for the services. With GPS monitoring, you can also track all your workers at any instant.
There are quite a few exciting mobile features in this app. For instance, you can collect credit card payments through your mobile phone simply by card swipes. You can generate work orders on field to help your workers. Also, it brings a better flow to your business.
RazorSync also offers a customer portal module. Here, your customers can submit their service requests and also schedule them on their own. They can also look into job progress and invoice details. This is a great tool for maintaining clarity in business and your clients also feel at home with your services.
Show MoreOverview of RazorSync Features
- Customer Database
- Signature Capturing
- Mobile Payments
- Scheduling
- Hours Tracking
- Calendar Integration
- Payroll Management
- Driving Directions
- Task Creation
- GPS Tracking
- Set Recurring Jobs
- Attach Documents
- Estimate Creation
- Customer Portal
- Workers Management
RazorSync Position In Our Categories
Bearing in mind businesses have special business-related demands, it is wise they steer clear of deciding on an all-encompassing, ideal software solution. Nonetheless, it is troublesome to try to find such a software product even among well-known software products. The sensible thing to do can be to make a list of the several critical functions which merit careful thought such as key features, pricing, technical skill capability of staff members, organizational size, etc. After which, you should do your research systematically. Go over some RazorSync evaluations and scrutinize the other applications in your list more closely. Such detailed product research can make sure you steer clear of unsuitable applications and buy the one which includes all the tools your business requires.
Position of RazorSync in our main categories:
TOP
200
RazorSync is one of the top 200 Project Management Software products
Every enterprise is different, and might require a special Field Service Management Software - FSM solution that will be designed for their business size, type of clients and staff and even specific industry they cater to. We advise you don't count on locating an ideal app that is going to be suitable for every company regardless of their history is. It may be a good idea to read a few RazorSync Field Service Management Software - FSM reviews first and even then you should pay attention to what the service is supposed to do for your company and your workers. Do you require an easy and intuitive service with just basic functions? Will you really make use of the complex functionalities required by experts and big enterprises? Are there any specific tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to find a reliable software that will match your budget.
How Much Does RazorSync Cost?
RazorSync Pricing Plans:
Free Trial
Solo Plan
Starts at $145
Team Plan
Starts at $485
Pro Plan
Starts at $830
Enterprise Plan
Starts at $1525
Franchise Plan
By quote
What are RazorSync pricing details?
RazorSync Pricing Plans:
Free Trial
Solo Plan
Starts at $145
Team Plan
Starts at $485
Pro Plan
Starts at $830
Enterprise Plan
Starts at $1525
Franchise Plan
By quote
RazorSync offers five SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Solo Plan – $40 per month (annual billing) and $45 per month (monthly billing) with $100 one time activation fee
- Up to2 Users
- iOS and Android Mobile Apps
- Time Cards & Payroll
- Job Tracking & Scheduling
- Recurring Scheduling
- File Attachments
- Customer Management
- Field Worker Management
- GPS Mapping & Driving Directions
- Picture Capture
- Service Dispatch
- Signature Capture
- Customer Portal
- Email Notifications
- Customer Templates
- SMS & Text Alerts
- Company Branding
- Estimating & Invoicing
- Management Reports
- Management Dashboards
- Merchant Services
- Work Orders
- Mobile Credit Card Reader
- Implementation/Onboarding
- Credit Card-on-File & Recurring Billing
- Powerful API
- $10 per month charges for QuickBooks Desktop & Online Sync
- Advanced Notifications and Reporting for $10/month each
- Route Optimization for $35 per month
- Inventory Management for $45 per month
Team Plan – $115 per month (Annual billing) and $135 per month (monthly billing) with $350 one time activation fee
- Up to 7 users
- All Solo Plan features
- Free QuickBooks and Desktop Sync
- Free Advanced Reporting and Notifications
Pro Plan – $240 per month (Annual billing) and $280 per month (monthly billing) with $550 one time activation fee
- Up to 15 users
-
All Team Plan Features
-
Free Route Optimization
-
Free Inventory Management
Enterprise Plan – $630 per month (Annual billing) and $725 per month (monthly billing) with $800
- Unlimited users
-
All Pro plan features
Franchise Plan – By quote
User Satisfaction
Positive Social Media Mentions
35
Negative Social Media Mentions
3
We know that when you choose to get a Field Service Management Software - FSM it’s crucial not only to find out how experts rank it in their reviews, but also to discover whether the real clients and businesses that use this software are indeed content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and RazorSync reviews across a vast range of social media sites. The data is then presented in an easy to understand form indicating how many people had positive and negative experience with RazorSync. With that information at your disposal you should be ready to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- One-time payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for RazorSync?
RazorSync is an open API system you can connect to virtually any business system or application. Prominent integrations include:
- QuickBooks
- QuickBooks Online
- Google Calendar
- Microsoft Outlook
- PayPal
RazorSync User Reviews
RazorSync average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
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Easy to learn tool that meets our business needs.
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 01.06.2021
Company Size: 11-50 Employees
Industry: N/A
PROS: I am truly glad that I stumbled upon Razor Sync because it makes life easier for everyone at the office. The primary function of this tool is to basically take our workflow to the next level. We don't have to spend too much time creating manual invoices, tracking attendance, and computing for payroll every two weeks. Also, tech appointments are easily tracked and scheduled via the app to make sure that we would be able to attend to each of our clients while on the field.
CONS: I think that Razor Sync is an efficient app to work with. However, there are some opportunities that they need to work on. For example, the templates that we use are quite limited. As much as I would like to customize it by adding more details I am unable to do it because of its restrictions.
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RazorSync user reviews
Easy to learn tool that meets our business needs.
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 01.06.2021
Company Size: 11-50 Employees
Industry: N/A
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