ClickSoftware Review
What is ClickSoftware?
ClickSoftware is a popular solution for enterprise-level field service management companies. It works with field service businesses of all sizes and across verticals to help drive incremental and complete transformation in serving customers. ClickSoftware helps users in decision making, improving execution, and maximizing the potential of the workforce with the help of artificial intelligence and mathematical optimization.
The key features included in ClickSoftware are job forecasting and shift management, scheduling and dispatch, performance measurement, and mobile functionality. ClickSoftware optimizes the customer engagement experience for service organizations of all kinds. The vendor also offers consultation, implementation, customer support, and training services.
Show MoreOverview of ClickSoftware Benefits
ClickSoftware leverages 20 years of service experience and artificial intelligence to help in the optimization and automation of decisions as well as the execution of plans across the entire service chain. The system is very scalable and can meet the scheduling demands of organizations of any size. It is highly customizable to the needs and the requirements of all service organizations. With ClickSoftware, a company can plan and adjust the services business changes whenever required.
ClickSoftware’s job forecasting and shift management feature helps businesses to cover the expected demand and also optimize the employee calendar. With the scheduling and dispatching functionality, the right jobs are assigned to capable employees. Mobile functionality helps employees to execute work-related orders in the field. The performance measurement feature helps to identify areas that require improvement, in the field and in the office.
With ClickSoftware’s ClickMobile, real-time updates from the field are available at all times; the device does not have to be within the organization’s domain to be able to communicate with the back-end database, allowing easy updating of work order information. Users can make updates to the work order even when there is no internet or data connection available; therefore, users can make the changes with the assurance that whatever changes they make will be recorded in the database of the organization once internet connection is restored.
Show MoreOverview of ClickSoftware Features
- Contract Management
- Customer Database
- Dispatch Management
- Electronic Signature
- Mobile Access
- Job Management
- Inventory Control
- Routing
- Scheduling
- Work Order Management
- Service History Management
- Technician Management
- Performance Measurement
- Field Service Management
- Demand Forecasting
- Real-time Reporting
ClickSoftware Position In Our Categories
Knowing that companies have unique business demands, it is only practical that they avoid paying for an all-in-one, “perfect” system. Needless to say, it would be almost impossible to find such an app even among well-known software products. The logical thing to do can be to shortlist the different vital factors that need careful thought such as major features, packages, technical skill aptitude of staff members, business size, etc. After which, you should perform the product research exhaustively. Browse over some ClickSoftware analyses and scrutinize the other software solutions in your shortlist in detail. Such all-encompassing research guarantee you keep away from ill-fitting apps and pay for the one which delivers all the tools your business requires to be successful.
Position of ClickSoftware in our main categories:
TOP
200
ClickSoftware is one of the top 200 Project Management Software products
Every organization has different wants and requires a software that can be personalized for their size, type of employees and customers, and the specific industry they are in. For these reasons, no platform can proffer perfect tools out-of-the-box. When you try to find a software app, first be sure what you want it for. Read some ClickSoftware Field Service Management Software - FSM reviews and ask yourself do you desire basic tools or do you want complex tools? Are there any industry-specific functionalities that you are searching for? Get the answers to these questions to assist your search. There are multiple factors that you need to reflect on and these include your finances, specific business wants, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally choose the platform that provides all that you require to improve your firm effectiveness and productivity.
How Much Does ClickSoftware Cost?
ClickSoftware Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are ClickSoftware pricing details?
ClickSoftware Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
ClickSoftware offers quote-based pricing, meaning that each client receives an individual package tailored to the needs of his business. Contact the company for more details.
User Satisfaction
Positive Social Media Mentions
63
Negative Social Media Mentions
1
We are aware that when you choose to buy a Field Service Management Software - FSM it’s important not only to find out how professionals evaluate it in their reviews, but also to check if the actual people and enterprises that bought this software are actually happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ClickSoftware reviews across a broad range of social media sites. The data is then presented in an easy to digest format revealing how many clients had positive and negative experience with ClickSoftware. With that information available you will be ready to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ClickSoftware?
ClickSoftware integrates with the following systems and applications:
- SAP
- Salesforce
- NetSuite
- Maximo as a Service
- IFS Field Service Management
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