ClickSoftware Review
What is ClickSoftware?
ClickSoftware is a popular solution for enterprise-level field service management companies. It works with field service businesses of all sizes and across verticals to help drive incremental and complete transformation in serving customers. ClickSoftware helps users in decision making, improving execution, and maximizing the potential of the workforce with the help of artificial intelligence and mathematical optimization.
The key features included in ClickSoftware are job forecasting and shift management, scheduling and dispatch, performance measurement, and mobile functionality. ClickSoftware optimizes the customer engagement experience for service organizations of all kinds. The vendor also offers consultation, implementation, customer support, and training services.
Show MoreOverview of ClickSoftware Benefits
ClickSoftware leverages 20 years of service experience and artificial intelligence to help in the optimization and automation of decisions as well as the execution of plans across the entire service chain. The system is very scalable and can meet the scheduling demands of organizations of any size. It is highly customizable to the needs and the requirements of all service organizations. With ClickSoftware, a company can plan and adjust the services business changes whenever required.
ClickSoftware’s job forecasting and shift management feature helps businesses to cover the expected demand and also optimize the employee calendar. With the scheduling and dispatching functionality, the right jobs are assigned to capable employees. Mobile functionality helps employees to execute work-related orders in the field. The performance measurement feature helps to identify areas that require improvement, in the field and in the office.
With ClickSoftware’s ClickMobile, real-time updates from the field are available at all times; the device does not have to be within the organization’s domain to be able to communicate with the back-end database, allowing easy updating of work order information. Users can make updates to the work order even when there is no internet or data connection available; therefore, users can make the changes with the assurance that whatever changes they make will be recorded in the database of the organization once internet connection is restored.
Show MoreOverview of ClickSoftware Features
- Contract Management
- Customer Database
- Dispatch Management
- Electronic Signature
- Mobile Access
- Job Management
- Inventory Control
- Routing
- Scheduling
- Work Order Management
- Service History Management
- Technician Management
- Performance Measurement
- Field Service Management
- Demand Forecasting
- Real-time Reporting
ClickSoftware Position In Our Categories
Since companies have specific business demands, it is only sensible they steer clear of picking an all-encompassing, ”best” system. Nevertheless, it would be futile to try to pinpoint such an app even among popular software systems. The practicable step to do can be to set down the different critical aspects that need consideration like crucial features, price terms, technical skill levels of the employees, business size, etc. Then, you must do the product research exhaustively. Have a look at these ClickSoftware evaluations and look into each of the solutions in your list in detail. Such detailed product research can make sure you steer clear of ill-fitting applications and choose the one which meets all the features your business requires in sustaining growth.
Position of ClickSoftware in our main categories:
TOP
200
ClickSoftware is one of the top 200 Project Management Software products
It's important to realize that hardly any service in the Field Service Management Software - FSM category will be an ideal solution able to fulfill all the needs of all company types, sizes and industries. It may be a good idea to read a few ClickSoftware Field Service Management Software - FSM reviews first as certain services can perform well only in a very narrow group of applications or be created with a really specific industry in mind. Others might work with an intention of being simple and intuitive and consequently lack complex functions desired by more experienced users. You can also find apps that support a wide group of customers and give you a powerful feature set, but that in most cases comes at a more expensive cost of such a solution. Ensure you're aware of your requirements so that you select a service that has exactly the functionalities you search for.
How Much Does ClickSoftware Cost?
ClickSoftware Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are ClickSoftware pricing details?
ClickSoftware Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
ClickSoftware offers quote-based pricing, meaning that each client receives an individual package tailored to the needs of his business. Contact the company for more details.
User Satisfaction
Positive Social Media Mentions
63
Negative Social Media Mentions
1
We are aware that when you decide to get a Field Service Management Software - FSM it’s vital not only to see how experts evaluate it in their reviews, but also to discover if the actual users and businesses that purchased it are genuinely satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and ClickSoftware reviews across a wide range of social media sites. The information is then displayed in an easy to digest form showing how many people had positive and negative experience with ClickSoftware. With that information available you will be ready to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ClickSoftware?
ClickSoftware integrates with the following systems and applications:
- SAP
- Salesforce
- NetSuite
- Maximo as a Service
- IFS Field Service Management
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