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Rocketbots REVIEW

Communications Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.0

What is Rocketbots?

Rocketbots is a powerful conversation management solution that unifies and automates all conversations, broadcasts, surveys, and other interactions with customers in all channels and platforms. With Rocketbots, businesses can engage and converse with their clients through their preferred messaging apps and channels, from product inquiries to complicated customer issues to delivering top-class support.

Rocketbots is built with AI-learning capability that enables the software to learn from each conversation and deliver intelligent responses to questions and queries, easing up the burden on actual chat agents who can then focus on other, more pressing chat requests and priorities.

Aside from support, Rocketbots is an effective communication platform for internal communications and sales/marketing. Communication is accelerated yet accuracy is not compromised. Users are able to respond in seconds, provide smart answers, and keep the entire team on the same page.

Overview of Rocketbots Benefits

Centralized Conversation Management

Rocketbots allows you to put all your customer and other business-related conversations in one place. From a unified dashboard, you can see every conversation from every messenger application (Facebook Messenger, Line, WeChat, etc.) and respond to them quickly and efficiently without having to exit the Rocketbots application and launch another software.

This greatly speeds up the whole conversation process. You get to know what your customers’ query is all about and you are able to deliver the answer to their question or the resolution to their issue through the messenger app of their choice.

Smart AI-Learning Functionality

Rocketbots has an integrated AI capable of learning from every interaction you have with your customers. From these lessons, the AI can provide answers to the most commonly asked questions, freeing you and your chat agents from the burden of responding to mundane queries so you can focus on other matters that are complex and require more specific expertise.

Improved Marketing

Being able to talk to your customers and potential clients at a very personal level provides you with a huge marketing advantage. You can quickly give them answers on specific and critical product queries, compound their interest with relevant information, and empower them to check out your products by targeting your audience via their messenger app of choice.

Overview of Rocketbots Features

  • All-in-One Messenger
  • Smart Replies
  • CRM for Instant Messaging
  • Human + AI Hybrid Support
  • Real-Time Data
  • Broadcast and Surveys
  • Facebook Scanner Code Generation
  • File Storage and Delivery
  • Integrations

What Problems Will Rocketbots Solve?

Rocketbots is a perfect system for the following scenarios:

1) Companies who cannot afford to hire more support staff while they are growing. Rocketbots AI can automate chats after work hours, and offer suggestions to agents, making it easier for companies to reply to more inquiries per agent.

2) Companies who receive customer inquiries from multiple channels and want a product that collects it all into one space.

3) Companies who want to hire more support staff but don’t want to go through a painful onboarding experience. Rocketbots AI simply learns from the most frequent chat exchanges and offers suggestions and automation, making training new support staff less of a hassle.

Awards & Quality Certificates

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Rocketbots Position In Our Categories

Position of Rocketbots in our main categories:

200

Rocketbots is one of the top 200 Communications Softwareproducts

200

Rocketbots is one of the 200
Communications Software products


If you are considering Rocketbots it might also be beneficial to analyze other subcategories of Best Communications Software gathered in our database of B2B software reviews.Email Management Software, Web Conferencing Software, Instant Messaging Software

Each business has its own characteristics, and may need a special Communications Software solution that will be adjusted to their company size, type of clients and staff and even individual niche they deal with. It's not wise to count on finding a perfect software that will work for every business no matter what their background is. It may be a good idea to read a few Rocketbots reviews first and even then you should remember what the solution is supposed to do for your company and your employees. Do you require an easy and intuitive service with only essential functions? Will you actually make use of the advanced tools needed by experts and big enterprises? Are there any specific features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a trustworthy solution that will fit your budget.

How Much Does Rocketbots Cost?

Rocketbots Pricing Plans:
Free trial
Pro
$19/month ($0.002 per additional message)
Business
$99/month ($0.001 per additional message)

Rocketbots offers the following basic and enterprise pricing packages:

Pro – $19/month ($0.002 per additional message)

  • Unlimited Human Agents
  • Unlimited Contacts
  • All Channels
  • 10,000 Messages per month

Business – $99/month ($0.001 per additional message)

  • Unlimited Human Agents
  • Unlimited Contacts
  • All Channels
  • 100,000 Messages per month

User Satisfaction

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Rocketbots reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Rocketbots. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

19

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • LIVE SUPPORT

What are Rocketbots pricing details?

Rocketbots Pricing Plans:
Free trial
Pro
$19/month ($0.002 per additional message)
Business
$99/month ($0.001 per additional message)

Rocketbots offers the following basic and enterprise pricing packages:

Pro – $19/month ($0.002 per additional message)

  • Unlimited Human Agents
  • Unlimited Contacts
  • All Channels
  • 10,000 Messages per month

Business – $99/month ($0.001 per additional message)

  • Unlimited Human Agents
  • Unlimited Contacts
  • All Channels
  • 100,000 Messages per month

What integrations are available for Rocketbots?

Rocketbots integrates with the following business systems and applications:

  • Facebook Messenger
  • WeChat
  • Whatsapp
  • Line
  • Viber
  • Telegram
  • Kik
  • Twilio
  • Web Chat
  • Facebook Workplace
  • Slack
  • WeChat Work
  • Chatbase
  • DialogFlow
  • Wit.ai

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