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Rocketbots Review

Rocketbots
Our score: 8.0 User satisfaction: 100%

What is Rocketbots?

Rocketbots is a powerful conversation management solution that unifies and automates all conversations, broadcasts, surveys, and other interactions with customers in all channels and platforms. With Rocketbots, businesses can engage and converse with their clients through their preferred messaging apps and channels, from product inquiries to complicated customer issues to delivering top-class support.

Rocketbots is built with AI-learning capability that enables the software to learn from each conversation and deliver intelligent responses to questions and queries, easing up the burden on actual chat agents who can then focus on other, more pressing chat requests and priorities.

Aside from support, Rocketbots is an effective communication platform for internal communications and sales/marketing. Communication is accelerated yet accuracy is not compromised. Users are able to respond in seconds, provide smart answers, and keep the entire team on the same page.

Overview of Rocketbots Benefits

Centralized Conversation Management

Rocketbots allows you to put all your customer and other business-related conversations in one place. From a unified dashboard, you can see every conversation from every messenger application (Facebook Messenger, Line, WeChat, etc.) and respond to them quickly and efficiently without having to exit the Rocketbots application and launch another software.

This greatly speeds up the whole conversation process. You get to know what your customers’ query is all about and you are able to deliver the answer to their question or the resolution to their issue through the messenger app of their choice.

Smart AI-Learning Functionality

Rocketbots has an integrated AI capable of learning from every interaction you have with your customers. From these lessons, the AI can provide answers to the most commonly asked questions, freeing you and your chat agents from the burden of responding to mundane queries so you can focus on other matters that are complex and require more specific expertise.

Improved Marketing

Being able to talk to your customers and potential clients at a very personal level provides you with a huge marketing advantage. You can quickly give them answers on specific and critical product queries, compound their interest with relevant information, and empower them to check out your products by targeting your audience via their messenger app of choice.

Overview of Rocketbots Features

  • All-in-One Messenger
  • Smart Replies
  • CRM for Instant Messaging
  • Human + AI Hybrid Support
  • Real-Time Data
  • Broadcast and Surveys
  • Facebook Scanner Code Generation
  • File Storage and Delivery
  • Integrations

What Problems Will Rocketbots Solve?

Rocketbots is a perfect system for the following scenarios:

1) Companies who cannot afford to hire more support staff while they are growing. Rocketbots AI can automate chats after work hours, and offer suggestions to agents, making it easier for companies to reply to more inquiries per agent.

2) Companies who receive customer inquiries from multiple channels and want a product that collects it all into one space.

3) Companies who want to hire more support staff but don’t want to go through a painful onboarding experience. Rocketbots AI simply learns from the most frequent chat exchanges and offers suggestions and automation, making training new support staff less of a hassle.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Rocketbots Position In Our Categories

Bearing in mind businesses have their own business wants, it is wise they abstain from deciding on an all-in-one, “perfect” system. Needless to say, it is difficult to come across such an app even among recognizable software products.
The better thing to do would be to tabulate the different essential factors which entail research like crucial features, packages, technical skill levels of the users, business size, etc. After which, you should follow through the product research fully. Go over these Rocketbots evaluations and scrutinize each of the applications in your shortlist more closely. Such all-encompassing research ascertains you drop unfit applications and select the system which delivers all the function you require company requires to realize efficiency.

Position of Rocketbots in our main categories:

TOP 200

Rocketbots is one of the top 200 Communications Software products

If you are considering Rocketbots it might also be sensible to analyze other subcategories of Communications Software gathered in our database of B2B software reviews.

Since each enterprise has unique business needs, it is sensible for them to abstain from looking for a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such a platform even among market-leading software platforms. The clever thing to do would be to list the various important factors that require consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Rocketbots Communications Software reviews and check out each of the other apps in your shortlist in detail. Such comprehensive homework can ensure you reject ill-fitting platforms and select the solution that presents all the elements you need for business success.

How Much Does Rocketbots Cost?

Rocketbots Pricing Plans:

Free Trial

Pro

$19/month ($0.002 per additional message)

Business

$99/month ($0.001 per additional message)

Rocketbots offers the following basic and enterprise pricing packages:

Pro – $19/month ($0.002 per additional message)

  • Unlimited Human Agents
  • Unlimited Contacts
  • All Channels
  • 10,000 Messages per month

Business – $99/month ($0.001 per additional message)

  • Unlimited Human Agents
  • Unlimited Contacts
  • All Channels
  • 100,000 Messages per month

User Satisfaction

Positive Social Media Mentions 19
Negative Social Media Mentions 0

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Rocketbots reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Rocketbots. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Rocketbots pricing details?

Rocketbots Pricing Plans:

Free Trial

Pro

$19/month ($0.002 per additional message)

Business

$99/month ($0.001 per additional message)

Rocketbots offers the following basic and enterprise pricing packages:

Pro – $19/month ($0.002 per additional message)

  • Unlimited Human Agents
  • Unlimited Contacts
  • All Channels
  • 10,000 Messages per month

Business – $99/month ($0.001 per additional message)

  • Unlimited Human Agents
  • Unlimited Contacts
  • All Channels
  • 100,000 Messages per month

What integrations are available for Rocketbots?

Rocketbots integrates with the following business systems and applications:

  • Facebook Messenger
  • WeChat
  • Whatsapp
  • Line
  • Viber
  • Telegram
  • Kik
  • Twilio
  • Web Chat
  • Facebook Workplace
  • Slack
  • WeChat Work
  • Chatbase
  • DialogFlow
  • Wit.ai
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Reviewed By Jenny Chang
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