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PIMS Auto Dialer Review

PIMS Auto Dialer
Our score: 8.0 User satisfaction: 98%

What is PIMS Auto Dialer?

PIMS Auto Dialer is a cloud-hosted auto dialer solution that is flexible, scalable, and secure. It is so versatile that you can customize the system to suit your business requirements as well as your calling strategy. PIMS Dialer also boasts of extremely reliable uptime as the servers are housed in a very high end facility that is working nonstop. As each user is guaranteed their own specific servers, PIMS is also capable of delivering support to companies regardless of their size.

PIMS Dialer comes with unique features and tools that are created to streamline and enhance processes for any business vertical. Information is readily available for agents to read, with details like name and address already populated. The auto-dialer links live calls with the next available agent. The outbound CallerID can be tweaked and configured to a specific campaign, depending on list and the area code.

Overview of PIMS Auto Dialer Benefits

PIMS Auto Dialer uses an innovative algorithm that adapts seamlessly to your setup. It improves the process by ensuring that your agents get live calls. The system filters out answer machines, disconnected numbers, and operator intercepts, guaranteeing that the productivity of your team won’t suffer. PIMS Auto Dialer can be set up to automate your mass communication processes. Sending critical alerts, updates, and notifications to clients, customers and employees become fast and effective.

The platform provides dedicated servers for each client. That means PIMS Auto Dialer can support call centers regardless of their size. Scaling up and down is also a breeze as the system uses multiple carrier sip trunks with plenty of outbound channels. PIMS cloud-based dialers are housed in a state-of-the-art data center located in Atlanta, GA. There is also a redundant location in North Carolina. Both facilities operate nonstop all year round, ensuring clients a 99.9% uptime.

PIMS Auto Dialer comes with innovative functionalities, such as Blended sessions. This particular feature provides agents not only the ability to handle outbound and inbound calls, but they can call unlimited alternate numbers until they make contact. Agents can also schedule automated call backs. Management won’t have a hard time monitoring or barging calls to check if they adhere to compliance standards. The PIMS Auto Dialer software is an awesome contact center platform, especially for collection agencies, insurance companies, and other service-based call centers. It doesn’t bust the bank and offers a very convenient flat-rate, month-to-month pricing that companies love, particularly if they are looking to scale as they grow.

Overview of PIMS Auto Dialer Features

  • Call Recording/Monitoring
  • Scalable to hundreds of seats
  • Inbound, Outbound & Blended call handling
  • Call Transfer
  • Text to Speech
  • Text Notifications
  • Email Notifications
  • Call Scripting
  • Caller ID

What Problems Will PIMS Auto Dialer Solve?

A. Increase contact rates. You are making calls by manually dialing the numbers. More than 50% of your calls are answer machines or disconnected numbers.

Feature: Powerful algorithm analyzes and filters incoming traffic so only live calls are forwarded to agents, taking away inefficiencies and optimizing productive hours by agents.

B. Connect. You can send important alerts, updates and notification to your customers, voters or employees.

Feature: Automate your mass communication by sending automatic voice messages with an option to press 1 to be transferred to a representative in your office.

C. Secured convenience. Hardware and ongoing maintenance of servers, switches and router take time, money and resources. This cloud-based dialer is hosted by a heavily secured facilities at QTS data centers in Atlanta, GA.

PIMS Auto Dialer Position In Our Categories

Knowing that companies have particular business wants, it is only practical they abstain from getting a one-size-fits-all, “perfect” system. However, it is futile to find such a software product even among widely used software products. The right thing to do would be to note down the various chief factors that demand deliberation such as crucial features, pricing, skill levels of staff, company size, etc. Next, you must follow through your product research systematically. Go over these PIMS Auto Dialer analyses and check out the other applications in your list in detail. Such all-encompassing product research ensures you take out mismatched apps and subscribe to the one that delivers all the benefits your business requires in growing the business.

Position of PIMS Auto Dialer in our main categories:

TOP 100

PIMS Auto Dialer is one of the top 100 Communications Software products

If you are considering PIMS Auto Dialer it may also be beneficial to investigate other subcategories of Communications Software gathered in our database of B2B software reviews.

Since each company has unique business needs, it is advisable for them to abstain from searching for a one-size-fits-all ideal software system. Needless to say, it would be useless to try to find such a system even among popular software platforms. The intelligent thing to do would be to list the various important aspects that require consideration such as required features, budget, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some PIMS Auto Dialer Communications Software reviews and investigate each of the other systems in your shortlist in detail. Such comprehensive homework can ensure you weed out ill-fitting applications and zero in on the system that provides all the features you need for business success.

How Much Does PIMS Auto Dialer Cost?

PIMS Auto Dialer Pricing Plans:

Free Trial

PIMS Auto Dialer

$125 per agent/month

PIMS Auto Dialer is available on a single price: $125 per agent per month.

It includes unlimited outbound domestic minutes & technical support.

User Satisfaction

Positive Social Media Mentions 64
Negative Social Media Mentions 1

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and PIMS Auto Dialer reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with PIMS Auto Dialer. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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PIMS Auto Dialer Comparisons

5/5

Overall impression

I have been using this dialer for almost 2 years now. We are in the collections industry and our turn over is very high. This dialer is very easy to learn. We have a blended call center that makes outbound calls, inbound calls along with an IVR that run simultaneously. This keeps our agent busy on the phone. Our contact rate increased by being able to run multiple campaigns at the same time to deliver calls to our agents. We worked closely with support to get this dailer setup the way we need. I was very please with the response time and wiliness to support our needs.

What are PIMS Auto Dialer pricing details?

PIMS Auto Dialer Pricing Plans:

Free Trial

PIMS Auto Dialer

$125 per agent/month

PIMS Auto Dialer is available on a single price: $125 per agent per month.

It includes unlimited outbound domestic minutes & technical support.

What integrations are available for PIMS Auto Dialer?

Pims Auto Dialer integrates with the following business systems and applications:

  • Salesforce
  • SurveyMonkey
  • SugarCRM
  • Zoho CRM

PIMS Auto Dialer average rating:

Average score
5/5 ( user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

More reviews from 1 actual users:

Keith Bedell
5/5

Overall impression

I have been using this dialer for almost 2 years now. We are in the collections industry and our turn over is very high. This dialer is very easy to learn. We have a blended call center that makes outbound calls, inbound calls along with an IVR that run simultaneously. This keeps our agent busy on the phone. Our contact rate increased by being able to run multiple campaigns at the same time to deliver calls to our agents. We worked closely with support to get this dailer setup the way we need. I was very please with the response time and wiliness to support our needs.

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Reviewed By Louie Andre
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