Salesfusion Review

PROS: Salesfusion enables us to perform everything we need so we can make contact with our target audience and follow our campaigns closely. The platform is so friendly that even the most technologically-challenged marketer can build and implement comprehensive, effective campaigns. On top of that, the Salesfusion team delivers unparalled service and continues to develop the platform's functionality based on feedback from the users.

CONS: There is nothing about SalesFusion I don't like. My experience has always been positive.

PROS: Navigation of the interface is quite easy and I have vast support options which really helps in getting very acquainted with the tool. Campaigns can be measured in so many ways as there are a lot of metrics to choose from. The onboarding staff and the sales rep are very knowledgeable and respectful and it is fun working with them.

CONS: The WYSIWYG tool contains bugs that hamper its performance. We already contacted our rep and they say they are working overtime to fix those bugs. The tool is fully functional and performs well but it could be a whole lot better if its more robust and responsive.

PROS: The people behind SalesFusion is the best part of the company. I met them in a Fusion conference and I had a blast. We talked of many things and left with so many ideas we are excited about, especially for sales and marketing. The 30-day free trial is a must because it gives you a great chance to fully use the platform and see how integrates with your existing CRM software.

CONS: I can't think of anything I dislike about the product. There are instances where we had difficulty understading and tracking scores and conversion. Good thing they have knowledgeable support staff to help us with our problems.

PROS: Their customer service is worth noting. Whenever I send an email or make a phone call on my end, I always receive a quick answer from Salesfusion. While there may be specific customer service crews that we can name that help us, I am confident that anyone at Salesfusion is highly knowledgeable about their product. Their teamwork is phenomenal, which really contributes to solving any problems. I also like that they generate a ticket for every little thing, even if the resolution was provided through phone. That means they have their customers' best interests and that really makes a big difference.

CONS: Salesfusion is still growing and the constant development of their software interface sometimes results to some features getting lost. Navigating through their modules can be a pain and sometimes it is difficult to find the things you need. I also have a problem with creating reports.

PROS: Salesfusion continues to develop their software to further improve the user experience. In every update they roll out, there is a new tool or simpler set up that enables users to fully me to maximize the experience and enhance overall productivity. The features have become user-friendly that when I instruct others, they quickly grasp the functions in one meeting, instead of having extended training phases. On top of that, Salesfusion software maintains a huge online library of resources and guides.

CONS: I usually experience issues when I am on Google Chrome, SalesFusion just ceases. Double-clicking items no longer loads and i have to reset my cache in the browser to make it work again. Terminilogy can also be confusing because many of them are too technical.

PROS: SalesFusion is something companies should consider using if they want to get their desired results and are tired of the usual marketing automation platforms available in the market. You get total control over process flows and enjoy a number of useful features such as predictive lead scoring and automation. It is a very complete package with CRM integration functionality. Customer service is excellent.

CONS: It is not very user friendly as the learning curve really is steep. But what really irks me off is the orange color that is present everywhere.

PROS: Salesfusion offers a very compact marketing automation solution but what makes them different from the rest is their unrelenting desire to help their customers succeed. They have displayed from the initial contact all thoughout our entire customer journey with them that they are really sincere about their customers and have that eagerness to steer us to our goals with their platform. The onboarding process is quite comprehensive as well.

CONS: I feel that there are a couple of features that are missing but a new version is rolling out so I am expecting that it will address some of the flaws I have encountered.

PROS: What makes SalesFusion great is the people who help us with support and product questions. Once we send our questions, they respond immediately and it is evident that the person helping us is interested in bringing us to the end goal of the project and not just responding to out query. Follow through is a critical element and SF has definitely mastered it.

CONS: It's quite difficult to think of flaws about SF, but maybe the reason we haven't began our lead scoring process yet is that it was hard to configure the paramaters and rules for it and comprehend how to monitor the scores and see them convert. We really need expertise in this area if anyone at SalesFusion can assign someone on this.

PROS: Salesfusion has a great customer service setup! Whenever I send a question or a request, they always give me a timely and prompt response. I have an easy communication with them which is great since we are still at the very beginning of our implementation. Also, their email builder is user-friendly and incredibly intuitive while looking great.

CONS: Salesfusion has a bit of a learning curve especially with the creation of landing pages and forms. Experience in HTML is needed to really be at ease with the system. Still, I believe that they are continuing with the development of the product and something will change for the better in the future.

PROS: Salesfusion comes with a user-friendly setup and a throng of tools and features to help you succeed with your marketing campaigns and drive new business. Their customer support crew is one of the best. Aside from being friendly and polite, they really know their stuff and give you answers in a very timely manner. Salesfusion also have a number of very accessible content for self-paced or online training.

CONS: I am very satisfied with Salesfusion and I could not think of anything I dislike about the product.