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SapphireOne Review

SapphireOne
Our score: 7.4 User satisfaction: 100%

What is SapphireOne?

SapphireOne is an ERP, CRM, and business enterprise financial accounting software designed for small to medium-sized businesses and large business enterprises. Unique and easy to use, it is a suite of software solutions that organizes the business enterprise processes of organizations into a single unified database. Thus, it helps users manage the financial aspects of their business, their obligations to their employees; and the transactions and projects they are involved with.  SapphireOne aims to simplify the flow of information between the processes within an organization.

SapphireOne’s modules provide comprehensive features and functionalities that cater to the needs of different types of businesses. They allow users to manage their accounts payable and receivable, inventory, job projects, assets, payroll, historical transactions, and even the functionalities within the software.

SapphireOne also has the capability to run multiple companies in just a single data file. Thus, it centralizes data from different companies and organizations nationwide or worldwide, enabling them to access and share data and reports easily. In addition, it supports multiple currencies and tax jurisdictions. Last but not the least, a softphone functionality is integrated with its CRM system.

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Overview of SapphireOne Benefits

SapphireOne’s best-known module is the one that enables users to manage the assets of their company or organization. This module allows them to enter information related to their assets and store it into the database of the software. The asset management module of SapphireOne also helps users record all the transactions pertaining to their assets.These include purchasing, selling, and repairing of assets. Meanwhile, SapphireOne automatically calculates asset values, as well as the company’s and official tax office depreciation rates when users sell or purchase assets.

The software also has a job project module which allows users to track the costs and revenue related to any task or job they are working on. They can also use this module to allocate resources to their projects. Thus, they will be able to assign employees, equipment, and inventory items to projects. In addition, a component of this module enables users to quickly prepare invoices for goods or services associated with their projects. As a result, invoices can be linked to projects, which simplifies the management of accounts receivable and payable.

SapphireOne provides services to multiple companies. As a robust and customizable ERP, CRM, and business financial accounting software; it has the capability to run multiple companies in a single data file. This means users will be able to access financial reports and information from all of their companies in different locations easily.

Furthermore, Sapphire offers a multi-currency solution. Thus, companies across the globe can trade in their local currency, or users can set any currency for these companies to buy and sell in. Also, the software supports multiple tax jurisdictions. Because of this, SapphireOne helps users handle transactions with companies that are using a different tax jurisdiction.

SapphireOne also comes with a CRM system that has a built-in softphone functionality. Because of this, users can make calls to their vendors, clients, and employees from the software. Interestingly, they can make calls directly from their contact list within SapphireOne. As the software integrates a softphone functionality with its CRM system, users will also be able to write notes, comments, or short descriptions about their conversations. This helps them track important calls, whether they are inbound or outbound calls.

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Overview of SapphireOne Features

  • Modules For Different Business Types
  • Asset Management
  • Projects
  • Performance Management
  • Manage Accounts Payable and Receivable
  • General Ledger
  • Inventory
  • Payroll Administration
  • Utilities
  • Workbook
  • Web Pack
  • Bank Accounts
  • Unlimited Multiple Companies
  • Multiple Currencies
  • Multiple Foreign Exchange Types
  • Multiple Tax Jurisdictions
  • Easy To Use
  • Unique Application
  • Complete Software Suite
  • Compliance With Australian Accounting Standards
  • Ideal Business Solution
  • Document Management
  • ERP, CRM, and Business Enterprise Accounting Solutions
  • CRM System with Built-In Softphone Functionality

SapphireOne Position In Our Categories

Since businesses have their own business demands, it is only practical that they avoid choosing an all-in-one, ”best” software. Having said that, it would be hard to find such an app even among popular software solutions. The better thing to undertake would be to list the various vital aspects which require research including major features, price plans, skill aptitude of the employees, business size, etc. Then, you should perform your product research to a full extent. Read some SapphireOne reviews and check out each of the software programs in your shortlist in detail. Such comprehensive product research ascertain you circumvent unfit software products and subscribe to the system that offers all the benefits your company requires.

Position of SapphireOne in our main categories:

TOP 500

SapphireOne is one of the top 500 Accounting Software products

TOP 500

SapphireOne is one of the 500 CRM Software products

Every enterprise is different, and can need a particular type of Accounting Software solution that will be adjusted to their company size, type of customers and staff and even individual industry they deal with. It's not wise to count on locating an ideal app that will be suitable for every company no matter what their history is. It may be a good idea to read a few SapphireOne Accounting Software reviews first and even then you should keep in mind what the service is intended to do for your business and your employees. Do you require a simple and straightforward app with only basic functions? Will you really use the advanced tools required by experts and big enterprises? Are there any specific tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to locate a solid service that will match your budget.

How Much Does SapphireOne Cost?

SapphireOne Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are SapphireOne pricing details?

SapphireOne Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SapphireOne’s enterprise pricing information is available only upon request. Please contact the company for details, and get your quote.

User Satisfaction

Positive Social Media Mentions 19
Negative Social Media Mentions 0

We know that when you decide to purchase a Accounting Software it’s crucial not only to learn how professionals score it in their reviews, but also to find out whether the real users and enterprises that use these solutions are indeed satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and SapphireOne reviews across a vast range of social media sites. The information is then presented in an easy to understand way indicating how many people had positive and negative experience with SapphireOne. With that information available you should be ready to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SapphireOne?

SapphireOne integrates easily with users’ bank accounts. It supports integration with the following financial institutions:

  • ANZ
  • Nab
  • Citibank
  • MACQUAIRE
  • Westpac
  • Bendigo Bank

SapphireOne User Reviews

SapphireOne average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Richard Robson

PROS: Best aspect is the simplicity, flexibility and reporting .It is a great program for our accounting and payroll purposes. I can't say much about accounting as I use the payroll HR module predominantly. The system is really user friendly. It has lots of options, friendly and knowledgeable support team, the system has real potential to grow with our company. Excellent reporting facility makes it easy on reporting any transactions. I love the point that I can report on just about anything I need to get out of our Sapphire datafile.

CONS: There is nothing I can think of at this moment.

Reviewed 4 years ago

Read full review >

The least favorable review

Xero  Accessories

PROS: What you see is what you get, there are no surprises. It is convenient and robust solution, great for managing inventory. System updates with requirements regularly and known issues are constantly being addressed.

CONS: You will not get lost in the crowd when dealing with customer support. They will help you with all your requirements and address any issue you may have. That's why nothing negative to say at the moment, this system is everything we hoped it would be.

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

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  • Most useful
  • Most positive
  • Most negative

Payruns and Reporting are straight forward and reliable

Read full review >
Richard Robson
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.07.2021 Company Size: More than 100 Employees Industry: Import and Export

PROS: Best aspect is the simplicity, flexibility and reporting .It is a great program for our accounting and payroll purposes. I can't say much about accounting as I use the payroll HR module predominantly. The system is really user friendly. It has lots of options, friendly and knowledgeable support team, the system has real potential to grow with our company. Excellent reporting facility makes it easy on reporting any transactions. I love the point that I can report on just about anything I need to get out of our Sapphire datafile.

CONS: There is nothing I can think of at this moment.

What do you think about this review?

Great Poor

SapphireOne gets the job done

Read full review >
Xero  Accessories
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.06.2021 Company Size: 11-50 Employees Industry: Wholesale

PROS: What you see is what you get, there are no surprises. It is convenient and robust solution, great for managing inventory. System updates with requirements regularly and known issues are constantly being addressed.

CONS: You will not get lost in the crowd when dealing with customer support. They will help you with all your requirements and address any issue you may have. That's why nothing negative to say at the moment, this system is everything we hoped it would be.

What do you think about this review?

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Show More User Reviews (2)
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SapphireOne user reviews

Payruns and Reporting are straight forward and reliable

Read full review >
Richard Robson
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.07.2021 Company Size: More than 100 Employees Industry: Import and Export

SapphireOne gets the job done

Read full review >
Xero  Accessories
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.06.2021 Company Size: 11-50 Employees Industry: Wholesale
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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