- Home
- Field Service Management Software - FSM
- Service Autopilot
Service Autopilot Review
What is Service Autopilot?
Service Autopilot is a service management suite providing end-to-end management solutions for different field services. Whether you own a cleaning agency, a lawn care company, or even a construction firm, this platform will provide you with the tools you need to boost employee productivity, reinforce management, and support business growth.
Among the core functionalities of this program are lead capture management, scheduling, and productivity reporting. These consist of tools that can customized according to the changing needs of your operations. Moreover, these are also part of the native Android and iOS applications of the software to ensure that your teams have access to them even while on the field.
In addition, the software has an intuitive notification system for its built-in calendar, to-do list, and communication system. This way, you will never miss a call, meeting, or task deadline. Service Autopilot offers three scheduling systems i.e. Traditional Calendar, Dispatch Board and Dispatch Calendar. No matter which scheduling system a business uses, crew members are always kept up to date and can see their updated schedules, job notes, to-do’s and more while in the field.
Show MoreOverview of Service Autopilot Benefits
Service Autopilot helps businesses manage their operations more effectively throughout the service cycle. From generating leads and providing customer service to managing service requests and processing payments, this platform serves as a one-stop hub for all your operational processes. With it, you have access to multiple modules that can help you monitor your customers, manage employees, and even get in-depth insights on operational productivity.
One of the most important functions of this platform is its lead capture management module. Using this, visitor information can be consolidated and summarized to help your sales teams determine the best way to approach your leads.
Alongside its lead capture tool, Service Autopilot has scheduling features that simplify the delegation and tracking of service-requests. This ensures that every task is completed more efficiently, which ultimately results in delighted and loyal customers. Customers can also make online payments through their credit cards, while the software reminds them to save time in future by visiting the business website and paying via the Client Portal.
Customizable dashboards and reporting allow teams to effectively monitor service requests in real-time and get a bird’s eye view of your field work. This also means that the management is equipped with all the information they need to improve processes and enhance customer experience. The cloud-based system can easily be integrated with company websites, providing existing and potential customers with the technology they expect from a modern business. The sales and CRM modules work well for tracking email marketing, estimates and sale representatives. Service Autopilot mobile apps are loaded with features that help increase productivity, including GPS tracking, time tracking, signature capturing, email and text messaging, credit card charging and camera integration.
Show MoreOverview of Service Autopilot Features
- Scheduling
- To-do’s and Job notes
- Call tracking
- Job costing and reporting
- Invoicing
- Website integration
- Sales and CRM
- Estimate tracking
- Email marketing
- Android and iOS apps
- Online payment
- GPS tracking
- Dashboards
- Conformation emails
- Email templates
- Client portal
- Invoice reminders
- Dispatch Board
- Assignment replacement
- Field notes
- Job Cost Reports
- QuickBooks sync
- Web forms
Service Autopilot Position In Our Categories
Keeping in mind businesses have distinctive business demands, it is sensible that they steer clear of picking a one-size-fits-all, ideal business application. At any rate, it is futile to try to discover such application even among widely used software products. The clever thing to undertake can be to jot down the several significant factors which demand analysis such as major features, costing, technical skill levels of staff members, organizational size, etc. The second step is, you must double down on your research comprehensively. Go over some of these Service Autopilot reviews and scrutinize each of the software solutions in your list more closely. Such well-rounded product research can make sure you take out poorly fit apps and choose the one that provides all the benefits your company requires.
Position of Service Autopilot in our main categories:
TOP
100
Service Autopilot is one of the top 100 Project Management Software products
Every business has its own characteristics, and may require a specific Field Service Management Software - FSM solution that will be fit for their business size, type of clients and employees and even individual industry they support. You should not count on getting a perfect app that will work for every company no matter what their history is. It may be a good idea to read a few Service Autopilot Field Service Management Software - FSM reviews first and even then you should pay attention to what the service is intended to do for your business and your employees. Do you require a simple and intuitive app with only elementary functions? Will you really make use of the complex functionalities required by pros and big enterprises? Are there any specific features that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to find a reliable app that will match your budget.
How Much Does Service Autopilot Cost?
Service Autopilot Pricing Plans:
Free Trial
Startup package
Starts at $144
Pro package
Starts at $176.97
What are Service Autopilot pricing details?
Service Autopilot Pricing Plans:
Free Trial
Startup package
Starts at $144
Pro package
Starts at $176.97
Service Autopilot offers two enterprise pricing plans to choose from, and a number of additional services that can be purchased by request. Give the details a look, and select the best option for your business:
Startup package: $47/month + onetime $97 setup fee
- Unlimited phone support, live small-group webinar and online video training
- CRM
- Scheduling and dispatching
- Mobile field access
- Routing and mapping
- Accounting
- Basic estimating
- Contract management
- Credit Card processing
- Form integration
- Audit trails, roles and permissions
- Custom fields
*Video image and document storage up to 2GB, $2/month for additional GBs
Pro package: $79.97/month + onetime $97 setup fee
Startup features plus:
- Two live one-on-one custom training sessions
- Time cards and time tracking
- Dashboards
- Call, To Do’s and Task Management
- Basic marketing and sales
- Email templates and tracking
- Advanced pricing and estimating system
- Job costing and analysis
- Asset tracking of the installed equipment
- Wiki Knowledge base
- Mobile GPS tracking
User Satisfaction
Positive Social Media Mentions
74
Negative Social Media Mentions
8
We realize that when you make a decision to buy a Field Service Management Software - FSM it’s important not only to learn how professionals evaluate it in their reviews, but also to check if the real people and businesses that use this software are indeed satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Service Autopilot reviews across a vast array of social media sites. The information is then presented in a simple to digest format showing how many clients had positive and negative experience with Service Autopilot. With that information available you will be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- One-time payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Service Autopilot?
At the moment, Service Autopilot offers 2-ways data sync with QuickBooks.
Service Autopilot User Reviews
Service Autopilot average rating:
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
Sort by:
Latest
- Latest
- Most useful
- Most positive
- Most negative
Worth Every Penny!
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 20.06.2021
Company Size: N/A
Industry: N/A
PROS: I am a small business and as the Owner I have to run everything. I am the manager, secretary, marketer, mechanic, field worker, estimator and everything else. I can not afford to hire a secretary and I have no one to help with my day to day operations in the office. I switched over to Service Autopilot in 2012 and it instantly propelled me beyond anything I was already doing. I have not used a piece of paper since 2012 and all the work is dispatched electronically to the help by way of their smartphones or even a tablet device that I supply. This system helps me run every aspect of my business. I email all my invoices and my 90% of my clients use the client portal and instantly pay their invoices. Just the fact that it takes me seconds to send every invoice out at once and in most cases get paid the same day ( By the good customers ) It is worth it just based on that. If you are true to the system and feed it the information it needs it will amaze you in what it will do for you. In the beginning it takes some work getting it set up to the way you like it in creating the forms and such. But you are going to have to do that with any system you work with. I could go on much much more and it is really hard in a couple paragraphs to sum it up. It has meant a great deal to my business and if you are a small guy that is overwhelmed doing it all yourself then setting up a service Autopilot account will be the best thing you ever did. The most important thing I can not stress enough is these guys have hands down the best customer service you will ever get. That is a major sticking point when you use a system and these guys have surpassed greatness in this department.
CONS: I really can not come up with any and if there is anything it might be just getting it set up but that goes for anything. They do sync up with quickbooks so if you already are set up on that your SA setup will be a breeze.
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular Service Autopilot Alternatives
Top Competitors To Service Autopilot By Price
Product name:
Price:
Trending Field Service Management Software - FSM Reviews
8.5
95%
9.1
100%
8.0
100%
8.3
100%
Service Autopilot Comparisons
Product name:
Service Autopilot user reviews
Worth Every Penny!
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 20.06.2021
Company Size: N/A
Industry: N/A
Page last modified
Why is FinancesOnline free?