ServiceNow Facility Management Review

ServiceNow Facility Management
Our score: 9.9 User satisfaction: 100%

What is ServiceNow Facility Management?

ServiceNow Facility Management is a robust facility service management solution for facility managers working within multiple functional domains including facility, legal, manufacturing, procurement, marketing, sales, HR, finance, operations, IT, and more. It’s a reliable solution that enables the managers to address complex corporate goals for business continuity, sustainability, staff productivity, operational efficiency, and cost control. The platform empowers users with the right tools to handle communication, work, and reporting in a unified interface.

ServiceNow facility Management permits employees to easily find places, people, and assets they need, thus freeing facility managers up to concentrate on business improvements. The software generates alerts and notifications based on the IT incidents and helps users understand the impact of these incidents on their businesses. Some of its main features include facilities storefront, facility catalog, reporting engine, custom dashboard, facility move management, facility management, and interactive facilities maps.

Overview of ServiceNow Facility Management Benefits

ServiceNow is a powerful facility management software that enables you to visualize, optimize, and manage the cost of occupancy; and use configurable rules to automatically assign facilities request to designated facilities teams. Its reliable reporting engine delivers in-depth insights into types, the volume of requests, and distinct workloads, thereby enabling facility specialists to adopt preventive maintenance cycles, optimize resources, and align services with business priorities.

The solution supplants incongruent communication and facility services delivery workflows with well structured, automated processes to reduce human error, expedite service fulfillment, and ensures the right facility professional is engaged at the most appropriate time. It provides a reliable online, self-service portal that delivers around the clock access to information and services thereby minimizing overreliance on institutional knowledge, and decreasing the number of repetitive or redundant facility requests to increase productivity.

In addition, ServiceNow Facility Management boosts insights and decision making. The simple and flexible reporting engine makes it easy to create and archive reports from a single structure of records. The system allows you to monitor and report on KPIs and leverage transparency into the performance of your facilities organization. Better still, the process makes it easy to understand the types of services employed, space utilization, and workloads handled by facility organizations.

The comprehensive system allows you to outline, manage, and report on the facility services for greater efficiencies. It makes it easy to implement streamlined and automated processes, align services with the company priorities, maintain cycles, and optimize resource allocations to reduce operational costs.

Overview of ServiceNow Facility Management Features

  • Facilities storefront
  • Custom dashboards
  • Reporting engine
  • Space management & floor plan visualizations
  • Single system of records
  • Facilities catalog
  • Interactive facilities maps
  • Facilities management
  • Facilities move management

ServiceNow Facility Management Position In Our Categories

Because companies have unique business-related requirements, it is rational they avoid choosing an all-in-one, ”best” business program. Still, it is difficult to try to come across such application even among branded software systems. The logical step to undertake is to tabulate the numerous major factors that require investigation like major features, packages, technical skill levels of the users, business size, etc. Thereafter, you should double down on the research to a full extent. Read these ServiceNow Facility Management analyses and look into each of the software options in your shortlist more closely. Such comprehensive research can make sure you take out mismatched applications and pay for the one that meets all the features your business requires in sustaining growth.

Position of ServiceNow Facility Management in our main categories:


ServiceNow Facility Management is top 1 Facility Management Software product

If you are considering ServiceNow Facility Management it could also be beneficial to check out other subcategories of Facility Management Software listed in our base of B2B software reviews.

There are well-liked and widely used systems in each software category. But are they automatically the best fit for your organization’s special requirements? A popular software product may have thousands of customers, but does it offer what you require? For this reason, do not blindly shell out for popular systems. Read at least a few ServiceNow Facility Management Facility Management Software reviews and think about the factors that you want in the software such as the fees, main features, available integrations etc. Then, select a few apps that fit your wants. Try out the free trials of these platforms, read online opinions, get explanations from the vendor, and do your investigation meticulously. This exhaustive groundwork is sure to assist you select the most excellent software solution for your firm’s special needs.

How Much Does ServiceNow Facility Management Cost?

ServiceNow Facility Management Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ServiceNow Facility Management doesn’t publish its enterprise pricing details. Contact the vendor for a detailed pricing quote.

User Satisfaction

Positive Social Media Mentions 6
Negative Social Media Mentions 0

We realize that when you make a decision to buy Facility Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceNow Facility Management reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ServiceNow Facility Management. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English
  • German
  • Hindi
  • Japanese
  • French

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ServiceNow Facility Management pricing details?

ServiceNow Facility Management Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ServiceNow Facility Management doesn’t publish its enterprise pricing details. Contact the vendor for a detailed pricing quote.

What integrations are available for ServiceNow Facility Management?

No information available.


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Reviewed By Jenny Chang
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