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The Service Program Review

The Service Program
Our score: 7.9 User satisfaction: 94%

What is The Service Program?

The Service Program is an online and QuickBooks desktop add-on service business software that helps businesses manage services more effectively and improve communications. The software covers a wide range of services, including communication within the organization, routing, work order scheduling, service calls and equipment tracking. It integrates seamlessly with QuickBooks, saving the staff from having to enter information multiple times. TSP is easy to setup and comes with mobile solution options and customer portal, making it easier to organize, track customer profitability and improve communications. Service Management features allow team members to enter work orders on their computers or from the field and easily set up recurring tasks. This results in improved employee communications, better services and organization and more efficient routing.

Overview of The Service Program Benefits

Being a QuickBooks-focused software, The Service Program allows organizations of all sizes and sectors to implement a service business software and mobile field service that is affordable, yet robust. The QuickBooks add-on software is easy to setup and use, improves communication between employees and makes it easier to schedule work orders and service calls. The customer portal and branded app enables businesses to sell products online and can be integrated with The Service Program. The portal and app can display customer-specific pricing, service history, QuickBooks invoices, payment history and allows making online payments and requesting service. Better organization and communication results in improved employee productivity and asset/equipment tracking.

QuickBooks desktop (version 2013 or above) integration eliminates the need of entering data twice and allows users to post invoices, bills, employee time and more with ease. There is no need for double-entry as the system allows working with sales reps and classes. Before/after pics of jobs and ability to view customer equipment and capture signature improves communications and ensures that everyone is one the same page. Businesses can track service from the initial contact with customers and effortlessly follow up on task progress. Upcoming work can easily be assigned to a particular person or department, while an email is sent to the assignee upon completion of the task. The system is designed for a wide range of SMBs and comes with training and support.

Overview of The Service Program Features

  • QuickBooks add-on software
  • Online-compatible
  • Custom portal
  • Mobile solutions
  • Customer tracking
  • Service management
  • Tasks and work orders
  • Customer signature capturing
  • Route management
  • Equipment tracking
  • Employee communications
  • Service call and work order scheduling
  • Branded app
  • Service and payment history
  • Rental tracking
  • Weekly training and support
  • Lead tracking
  • Route maps generation
  • Task creation
  • Contact management
  • Lead generation and tracking
  • Appointment scheduling
  • Login permissions
  • Custom reports

The Service Program Position In Our Categories

Because companies have distinctive business-related needs, it is only reasonable they abstain from adopting an all-in-one, ideal software system. Be that as it may, it would be almost impossible to try to find such application even among well-known software solutions. The better thing to do should be to shortlist the numerous vital factors which demand examination including essential features, pricing, technical skill competence of staff members, company size, etc. Next, you should conduct your research fully. Read some of these The Service Program analyses and check out the other software systems in your shortlist in detail. Such detailed research ascertain you take out mismatched apps and buy the system that provides all the benefits your company requires.

Position of The Service Program in our main categories:

TOP 50

The Service Program is one of the top 50 Facility Management Software products

If you are considering The Service Program it might also be beneficial to check out other subcategories of Facility Management Software listed in our base of SaaS software reviews.

Each organization has different requirements and requires a system that can be customized for their size, kind of staff members and customers, and the specific industry they are in. For these reasons, no system can proffer perfect features out-of-the-box. When you search a software system, first be sure what you require it for. Read some The Service Program Facility Management Software reviews and ask yourself do you desire basic tools or do you require sophisticated functionality? Are there any industry-specific tools that you are seeking? Obtain the answers to these queries to help your search. There are lots of elements that you need to consider and these include your finances, specific business wants, your company size, integration requirements etc. Take your time, check out a few free trials, and finally select the platform that offers all that you need to improve your company effectiveness and productivity.

How Much Does The Service Program Cost?

The Service Program Pricing Plans:

Free Trial

Subscription One User

$49.95 per month

Subscription Two Users

$69.95 per month

Subscription Three Users

$89.95 per month

Subscription Five Users

$109.95 per month

Subscription Ten Users

$199.95 per month

Purchase One User

$2095 Total

Purchase Two Users

$2595 Total

Purchase Three Users

$3095 Total

Purchase Five Users

$3595 Total

Purchase Ten Users

$4295 Total

The Service Program offers two pricing options for users to choose from.  Give the details a look, and select the best plan for your business.

1) Subscription Plan Pricing 

One User – $49.95 per month

  • $249 Download Fee
  • Low monthly payment
  • Support included
  • Training included
  • Software updates included
  • Six months payments may be converted to purchase

Two Users – $69.95 per month

  • $349 Download Fee
  • Low monthly payment
  • Support included
  • Training included
  • Software updates included
  • Six months payments may be converted to purchase

Three Users – $89.95 per month

  • $449 Download Fee
  • Low monthly payment
  • Support included
  • Training included
  • Software updates included
  • Six months payments may be converted to purchase

Five Users – $109.95 per month

  • $649 Download Fee
  • Low monthly payment
  • Support included
  • Training included
  • Software updates included
  • Six months payments may be converted to purchase

Ten Users – $199.95 per month

  • $1200 Download Fee
  • Low monthly payment
  • Support included
  • Training included
  • Software updates included
  • Six months payments may be converted to purchase

2) Purchase Plan Pricing 

One User – $2095 Total

  • 1st Year of Support & Updates Included
  • Support and Upgrades After the 1st Year ( $300 annual)
  • Access to Training Options Within 1st Year
  • Own The Software From Day One
  • Annual Renewal Provides Support and Upgrades For Another 12 Months

Two Users – $2595 Total

  • 1st Year of Support & Updates Included
  • Support and Upgrades After the 1st Year ( $400 annual)
  • Access to Training Options Within 1st Year
  • Own The Software From Day One
  • Annual Renewal Provides Support and Upgrades For Another 12 Months

Three Users – $3095 Total

  • 1st Year of Support & Updates Included
  • Support and Upgrades After the 1st Year ( $400 annual)
  • Access to Training Options Within 1st Year
  • Own The Software From Day One
  • Annual Renewal Provides Support and Upgrades For Another 12 Months

Five Users – $3595 Total

  • 1st Year of Support & Updates Included
  • Support and Upgrades After the 1st Year ( $500 annual)
  • Access to Training Options Within 1st Year
  • Own The Software From Day One
  • Annual Renewal Provides Support and Upgrades For Another 12 Months

Ten Users – $4295 Total

  • 1st Year of Support & Updates Included
  • Support and Upgrades After the 1st Year ( $700 annual)
  • Access to Training Options Within 1st Year
  • Own The Software From Day One
  • Annual Renewal Provides Support and Upgrades For Another 12 Months

User Satisfaction

Positive Social Media Mentions 221
Negative Social Media Mentions 8

We realize that when you make a decision to buy Facility Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and The Service Program reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with The Service Program. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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The Service Program Comparisons

What are The Service Program pricing details?

The Service Program Pricing Plans:

Free Trial

Subscription One User

$49.95 per month

Subscription Two Users

$69.95 per month

Subscription Three Users

$89.95 per month

Subscription Five Users

$109.95 per month

Subscription Ten Users

$199.95 per month

Purchase One User

$2095 Total

Purchase Two Users

$2595 Total

Purchase Three Users

$3095 Total

Purchase Five Users

$3595 Total

Purchase Ten Users

$4295 Total

The Service Program offers two pricing options for users to choose from.  Give the details a look, and select the best plan for your business.

1) Subscription Plan Pricing 

One User – $49.95 per month

  • $249 Download Fee
  • Low monthly payment
  • Support included
  • Training included
  • Software updates included
  • Six months payments may be converted to purchase

Two Users – $69.95 per month

  • $349 Download Fee
  • Low monthly payment
  • Support included
  • Training included
  • Software updates included
  • Six months payments may be converted to purchase

Three Users – $89.95 per month

  • $449 Download Fee
  • Low monthly payment
  • Support included
  • Training included
  • Software updates included
  • Six months payments may be converted to purchase

Five Users – $109.95 per month

  • $649 Download Fee
  • Low monthly payment
  • Support included
  • Training included
  • Software updates included
  • Six months payments may be converted to purchase

Ten Users – $199.95 per month

  • $1200 Download Fee
  • Low monthly payment
  • Support included
  • Training included
  • Software updates included
  • Six months payments may be converted to purchase

2) Purchase Plan Pricing 

One User – $2095 Total

  • 1st Year of Support & Updates Included
  • Support and Upgrades After the 1st Year ( $300 annual)
  • Access to Training Options Within 1st Year
  • Own The Software From Day One
  • Annual Renewal Provides Support and Upgrades For Another 12 Months

Two Users – $2595 Total

  • 1st Year of Support & Updates Included
  • Support and Upgrades After the 1st Year ( $400 annual)
  • Access to Training Options Within 1st Year
  • Own The Software From Day One
  • Annual Renewal Provides Support and Upgrades For Another 12 Months

Three Users – $3095 Total

  • 1st Year of Support & Updates Included
  • Support and Upgrades After the 1st Year ( $400 annual)
  • Access to Training Options Within 1st Year
  • Own The Software From Day One
  • Annual Renewal Provides Support and Upgrades For Another 12 Months

Five Users – $3595 Total

  • 1st Year of Support & Updates Included
  • Support and Upgrades After the 1st Year ( $500 annual)
  • Access to Training Options Within 1st Year
  • Own The Software From Day One
  • Annual Renewal Provides Support and Upgrades For Another 12 Months

Ten Users – $4295 Total

  • 1st Year of Support & Updates Included
  • Support and Upgrades After the 1st Year ( $700 annual)
  • Access to Training Options Within 1st Year
  • Own The Software From Day One
  • Annual Renewal Provides Support and Upgrades For Another 12 Months

What integrations are available for The Service Program?

The Service Program integrates with the following applications:

  • QuickBooks
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Reviewed By Jenny Chang
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