ServiceTrade Review

PROS: Users can take advantage of this product in so many ways. We talk to each other using this tool cause it's faster than a traditional email exchange.

CONS: Some processes are too long to accomplish. If they could find a way to add shortcuts, then that would be cool.

PROS: The support and service have always been outstanding. I would not trade this product for anything else.

CONS: Happy and content with Service Trade. It brought our business to the next level.

PROS: This particular tool, named Service Trade, is the perfect tool for our business to ensure that all appointments are booked and followed right on time. It gives all our field technicians the capability to look at their schedules way ahead of time to plan their routes and manage their time. Suppose they are having a hard time looking for the address. In that case, they can look for it using digital maps that help complete more work for the day. Suppose a client calls in and asking for urgent help. It's easy for us to reassign a tech for an emergency visit. Whenever we need to move an appointment later, we can always reach out to our clients and apologize for the delay.

CONS: The only main challenge that I have encountered while using this platform is rescheduling or moving appointments from one date to another. Sometimes clients would call us at the last minute to cancel because something came up, so we have no choice but to move it to a more convenient date. The process is quite complicated, so I hope that they could create a way to simplify things to avoid errors on our end. We raised this issue before, and they said that they are trying to solve it as fast as possible.

PROS: I get the right advice whenever I encounter problems while using the app.

CONS: Been a long time user and things are going on smoothly for all our company workers.

PROS: No need to worry about losing any essential records because we now store them using Service Trade. One glance at their records, and we can quickly determine what problems they have and how to fix them.

CONS: This app has made a significant contribution to turning around our customer experience from five to ten. We were able to address their complaints and help ease their frustration.

PROS: Daily tasks are now being completed on time. There are no more worries about backlogs, which is one of the reasons that slows us down.

CONS: Challenges in terms of billing our clients can be quite cumbersome. So I'm hoping to see some positive changes moving forward.

PROS: Our business needs to gain more clients for us to expand in the future. For this to happen, we need to find ways to become competitive and deliver better and faster services to our clients. Thankfully we found out about ServiceTrade, and it changed our lives tremendously. This software's primary purpose is to keep our items and appointments well organized to ensure that our workforce would cater to all of our client's needs within a specific period.

CONS: I find this app pretty amusing because, overall, it exceeds my expectations by delivering quality work to our clients. But if you would ask me if there is something that I don't like about the app itself, then I think it would be the adjustment period. You see, at first glance, the app looks simple to use, but once you start to explore each tab, things can get more complicated. The good thing is that the company offers free training to employees and there are many learning materials that we could watch in our spare time.

PROS: As a customer, it's hard to find a company that can support you with all your needs on a day to day basis better than Service Trade. I am happy that we decided to migrate to this tool to help automate things to serve people better. Working with the team from Service Trade has always been a wonderful experience for me. They have always been attentive to our concerns. They give us free training on how to familiarize ourselves with the product. Without Service Trade, then we could have stuck in our old ways.

CONS: We wish that they could add an autosave feature to save our work when we get interrupted by other concerns. This happened to me several times, and it's frustrating to start from scratch.

PROS: The company provides impressive and lasting services to our company. They are easy to contact and talk to.

CONS: I have limited access to some of the features, which makes me do fewer things.

PROS: It's one of the most straightforward tools that was introduced to our office. It keeps files more organized, and we never missed an appointment moving forward.

CONS: The software is capable of doing a lot of things that improve our company from a business standpoint. However, you need more time to learn how it functions, but it's all worth the effort if you do.