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FieldPoint Review

FieldPoint
Our score: 8.0 User satisfaction: 100%

What is FieldPoint?

Fieldpoint is an enterprise field service management solution designed to drive efficiency and productivity, boost revenue and achieve and maintain customer satisfaction. The platform allows mid sized to large organizations to automate, manage, track, and maximize their field service processes and operations. With its own native field service mobile app, field technicians, subcontractors and service managers are able to access data online and offline.

Furthermore, the software simplifies and streamlines the management of work orders, contracts, warranties, parts, as well as the scheduling of mobile resources for companies dealing with high volume of calls.

Fieldpoint can be deployed as a cloud-based solution or on-premise. Its integrations with popular and widely used CRM systems, inventory, billing, accounting and other back-office systems ensure that users are able to enjoy and utilize end-to-end service management. Fieldpoint also has out of box integrations with Microsoft Dynamics GP, NetSuite, Intacct and other prominent ERP systems. Likewise, it has a business intelligence module that helps create reports and dashboards by drilling down into key metrics and giving senior management the right data and performance measurements to make better business decisions.

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Overview of FieldPoint Benefits

End-to-end solution

Fieldpoint’s Field Service Management Solution is designed for enterprises in such a way that it covers all bases of your operations from both ends, enabling you to be in full control over your work orders, scheduling and dispatch, resources, and more. Available as a cloud-based software or on-premise, Fieldpoint gives you all the tools you need to meet all your operational goals, accelerate the influx of cash, and drive more revenues for your business.

Field service-specific

Built for the field service industry, Fieldpoint Field Service Management software is ideal for businesses providing HVAC and refrigeration services, IT services, facilities management, oil and gas, medical devices, fire and life safety, and security systems among others. With advanced reporting and business intelligence capabilities, enterprises have access to accurate performance metrics to align strategies and goals.

Easy scheduling

Aside from streamlining and simplifying work orders, Fieldpoint also makes scheduling and dispatching easy. Its drag-and-drop calendar console allows for quick and easy routing of calls and orders to field technicians based on their proximity, availability, skills, territory, and more.

Manage contracts

The software also comes with a contract management functionality that allows you to keep close and productive relationships with your clients. And when you have to expand your operations, managing third-party service providers and subcontractors is easy with its subcontractor management feature.

Mobile access

Its mobile field service app empowers field technicians and subcontractors to become more productive and efficient as they can access necessary customer data, parts and resources, so they can provide high-quality service at every instance, capture and store information, provide customers with task details, a checklist for inspection and maintenance, and many more.

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Overview of FieldPoint Features

  • Work Order Management
  • Scheduling and Dispatch
  • Field Service Mobile App
  • Contract Management
  • Subcontractor Management
  • Project and Job Costing
  • Business Intelligence
  • Internet of Things
  • Deployment
  • Mobile Checklist

FieldPoint Position In Our Categories

Knowing that companies have special business-related demands, it is prudent that they avoid choosing an all-in-one, ”best” software solution. At any rate, it would be difficult to find such an app even among sought-after software products. The sensible step to undertake would be to jot down the various significant functions which merit consideration like major features, price terms, skill capability of staff, business size, etc. Thereafter, you should perform your product research comprehensively. Go over some of these FieldPoint evaluations and check out each of the software solutions in your list in detail. Such detailed product research can make sure you steer clear of unfit software solutions and pay for the one which includes all the function your company requires.

Position of FieldPoint in our main categories:

Each company has its own characteristics, and can require a specific Field Service Management Software - FSM solution that will be designed for their company size, type of customers and staff and even individual niche they support. We advise you don't count on finding a perfect app that will be suitable for every company regardless of their background is. It may be a good idea to read a few FieldPoint Field Service Management Software - FSM reviews first and even then you should pay attention to what the service is supposed to do for your company and your staff. Do you require a simple and straightforward solution with just essential functions? Will you really make use of the complex tools required by experts and big enterprises? Are there any specific tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable solution that will fit your budget.

How Much Does FieldPoint Cost?

FieldPoint Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are FieldPoint pricing details?

FieldPoint Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact FieldPoint for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 164
Negative Social Media Mentions 0

We know that when you choose to purchase a Field Service Management Software - FSM it’s crucial not only to learn how experts rank it in their reviews, but also to discover if the actual users and businesses that use it are actually content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and FieldPoint reviews across a vast array of social media sites. The data is then presented in an easy to understand format indicating how many clients had positive and negative experience with FieldPoint. With that information available you will be ready to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for FieldPoint?

FieldPoint integrates with the following business systems and applications:

  • Microsoft Dynamics GP
  • NetSuite
  • Intacct
  • Quickbooks
  • Avalara
  • Vertax
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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