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FieldPoint Review

FieldPoint
Our score: 8.0 User satisfaction: 100%

What is FieldPoint?

Fieldpoint is an enterprise field service management solution designed to drive efficiency and productivity, boost revenue and achieve and maintain customer satisfaction. The platform allows mid sized to large organizations to automate, manage, track, and maximize their field service processes and operations. With its own native field service mobile app, field technicians, subcontractors and service managers are able to access data online and offline.

Furthermore, the software simplifies and streamlines the management of work orders, contracts, warranties, parts, as well as the scheduling of mobile resources for companies dealing with high volume of calls.

Fieldpoint can be deployed as a cloud-based solution or on-premise. Its integrations with popular and widely used CRM systems, inventory, billing, accounting and other back-office systems ensure that users are able to enjoy and utilize end-to-end service management. Fieldpoint also has out of box integrations with Microsoft Dynamics GP, NetSuite, Intacct and other prominent ERP systems. Likewise, it has a business intelligence module that helps create reports and dashboards by drilling down into key metrics and giving senior management the right data and performance measurements to make better business decisions.

Overview of FieldPoint Benefits

End-to-end solution

Fieldpoint’s Field Service Management Solution is designed for enterprises in such a way that it covers all bases of your operations from both ends, enabling you to be in full control over your work orders, scheduling and dispatch, resources, and more. Available as a cloud-based software or on-premise, Fieldpoint gives you all the tools you need to meet all your operational goals, accelerate the influx of cash, and drive more revenues for your business.

Field service-specific

Built for the field service industry, Fieldpoint Field Service Management software is ideal for businesses providing HVAC and refrigeration services, IT services, facilities management, oil and gas, medical devices, fire and life safety, and security systems among others. With advanced reporting and business intelligence capabilities, enterprises have access to accurate performance metrics to align strategies and goals.

Easy scheduling

Aside from streamlining and simplifying work orders, Fieldpoint also makes scheduling and dispatching easy. Its drag-and-drop calendar console allows for quick and easy routing of calls and orders to field technicians based on their proximity, availability, skills, territory, and more.

Manage contracts

The software also comes with a contract management functionality that allows you to keep close and productive relationships with your clients. And when you have to expand your operations, managing third-party service providers and subcontractors is easy with its subcontractor management feature.

Mobile access

Its mobile field service app empowers field technicians and subcontractors to become more productive and efficient as they can access necessary customer data, parts and resources, so they can provide high-quality service at every instance, capture and store information, provide customers with task details, a checklist for inspection and maintenance, and many more.

Overview of FieldPoint Features

  • Work Order Management
  • Scheduling and Dispatch
  • Field Service Mobile App
  • Contract Management
  • Subcontractor Management
  • Project and Job Costing
  • Business Intelligence
  • Internet of Things
  • Deployment
  • Mobile Checklist

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

FieldPoint Position In Our Categories

Knowing that companies have distinct business requirements, it is sensible they abstain from getting a one-size-fits-all, ideal solution. Needless to say, it is hard to try to chance on such a software solution even among sought-after software systems.
The practicable thing to undertake should be to take note of the different chief functions that merit consideration like major features, packages, technical skill capability of staff members, business size, etc. Then, you must perform the product research through and through. Read some FieldPoint analyses and scrutinize each of the software programs in your shortlist in detail. Such comprehensive research ascertain you drop mismatched software products and choose the one which meets all the features you require company requires to be successful.

Position of FieldPoint in our main categories:

FieldPoint is also listed in the following subcategories:

Every company has its own characteristics, and can need a specific Field Service Management Software - FSM solution that will be fit for their company size, type of clients and staff and even specific industry they cater to. You should not count on locating a perfect solution that will work for each business no matter what their history is. It may be a good idea to read a few FieldPoint Field Service Management Software - FSM reviews first and even then you should pay attention to what the solution is supposed to do for your business and your employees. Do you require a simple and straightforward app with only basic functions? Will you actually make use of the advanced functionalities needed by pros and big enterprises? Are there any specific features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a trustworthy software that will fit your budget.

How Much Does FieldPoint Cost?

FieldPoint Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact FieldPoint for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 164
Negative Social Media Mentions 0

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FieldPoint reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FieldPoint. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are FieldPoint pricing details?

FieldPoint Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact FieldPoint for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for FieldPoint?

FieldPoint integrates with the following business systems and applications:

  • Microsoft Dynamics GP
  • NetSuite
  • Intacct
  • Quickbooks
  • Avalara
  • Vertax
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Reviewed By Jenny Chang
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