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SevenRooms Review

SevenRooms
Our score: 8.8 User satisfaction: 100%

What is SevenRooms?

SevenRooms is a restaurant reservation and management platform that lets you build relationships with your customers before they arrive at your premises. The solution does that by providing you with a branded reservation widget that allows your prospective guests to book a room or a seat directly with you. With this, you can eliminate commission fees and other third-party charges.

SevenRooms even helps you generate more revenue for the business. It has a host of income-generating tools that enable you to create and curate unique guest experiences. With this, you can market and pre-sell via your custom reservation widget so your customers are aware of promotions and are influenced to avail of them.

Moreover, SevenRooms enables you to offer top-notch service. It has a built-in guest data and profile manager where you can store important information about your customers, for you to show you remember their preferences, especially their allergies. With this, you can pave the way for recurring visits and customer loyalty.

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Overview of SevenRooms Benefits

Direct Reservation Widget

Partnerships with other platforms help bring more customers to your door. However, those can be costly, as you need to pay commissions and other fees. On top of that, there are also prospective guests who find their way to your website or official pages. That is why SevenRooms offers a white-label reservation widget. You can embed this on your website to boost direct reservations. Additionally, it has two-way SMS capabilities that allow you to inform guests about their confirmed or waitlisted reservations, which you can use for building relationships with your customers.

Unique Guest Experiences

SevenRooms helps you generate more revenue with your reservation widget as well. You can customize it to create and offer unique experiences to your prospective customers, such as rewards, special events, and reservation upgrades. Moreover, you can utilize the application to cross-promote sister properties for enhanced visibility of your businesses.

Stronger Customer Relationships

With SevenRooms, you can input and keep necessary information about your guests so that the next time they visit your business you are ready to serve them while keeping their preferences in mind to personalize your interactions and service. This feature also lets you understand your customers’ spending patterns for you to create promotions that appeal to them.

On-the-Fly Decision-Making

Having a cohesive database enables you to gain a full overview of your businesses. As such, you can customize your customers’ journey and have full control from start to finish even when they are in your sister establishments.

Targeted Marketing

Not every customer wants to receive all kinds of promotions. SevenRooms has filtering and segmenting tools. These allow you to send the right messages to the right kind of customers to increase repeat visits and inspire loyalty.

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Overview of SevenRooms Features

  • Reservation Widget
  • Reservation, Waitlist & Seating Management
  • Custom Experiences Marketing & Pre-Selling
  • Pre-Service Reservation Summaries
  • In-Service Guest Alerts
  • Request Management
  • Guest Data & Profiles
  • Properties Cross-Promotion
  • Organization-Wide Data Sharing & Management
  • Reporting & Analysis
  • Advanced User Permissions
  • Marketing Tools

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

SevenRooms Position In Our Categories

Because companies have specific business-related wants, it is logical they abstain from subscribing to a one-size-fits-all, ”best” system. At any rate, it would be almost impossible to try to chance on such application even among branded software systems. The rational step to do can be to shortlist the several major functions which merit consideration including critical features, plans, technical skill capability of the employees, organizational size, etc. Next, you must do your product research thoroughly. Have a look at these SevenRooms analyses and scrutinize the other software options in your shortlist in detail. Such well-rounded research makes sure you take out unsuitable software solutions and subscribe to the system which meets all the tools your business requires for optimal results.

Position of SevenRooms in our main categories:

TOP 50

SevenRooms is one of the top 50 Customer Experience Management Software products

TOP 20

SevenRooms is one of the 20 Restaurant Management Software products

If you are interested in SevenRooms it might also be sensible to examine other subcategories of Restaurant Management Software gathered in our base of B2B software reviews.

Since each organization has particular business wants, it is sensible for them to refrain from searching for a one-size-fits-all faultless software system. Needless to say, it would be pointless to try to find such a platform even among market-leading software platforms. The intelligent thing to do would be to jot down the various vital factors that require consideration such as required features, finances, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some SevenRooms Restaurant Management Software reviews and investigate each of the other apps in your shortlist in detail. Such comprehensive homework can ensure you reject ill-fitting systems and zero in on the app that provides all the aspects you require for business success.

How Much Does SevenRooms Cost?

SevenRooms Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are SevenRooms pricing details?

SevenRooms Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SevenRooms is a well-rounded guest relationship management software for hospitality businesses. If you are interested in augmenting your services with this solution, you can request custom enterprise pricing by phone or email.

User Satisfaction

Positive Social Media Mentions 24
Negative Social Media Mentions 0

We are aware that when you choose to buy a Restaurant Management Software it’s vital not only to see how professionals evaluate it in their reviews, but also to discover whether the actual people and enterprises that use this software are indeed satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and SevenRooms reviews across a wide range of social media sites. The information is then featured in a simple to understand way indicating how many clients had positive and negative experience with SevenRooms. With that information available you will be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SevenRooms?

SevenRooms can integrate with online payment gateways, event sales and management applications, POS systems:

  • Stripe
  • FreedomPay
  • Network
  • CyberSource
  • Tripleseat
  • Toast
  • Salido
  • SilverwarePOS
  • TISSL
  • MyCheck
  • Micros 3700
  • Micros 9700
  • Micros Simphony
  • Aloha (Radiant Systems)
  • InfoGenesis
  • Tevalis
  • PoSitouch
  • Squirrel
  • Dinerware
  • Focus
  • Mission
  • Comtrex
  • Acorn
  • ICR
  • IBS
  • Chef solutions
  • BGA
  • Gcom
  • Lexsis
  • Keystone
  • Andromeda
  • MaîtreD
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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