SevenRooms Review
What is SevenRooms?
SevenRooms is a restaurant reservation and management platform that lets you build relationships with your customers before they arrive at your premises. The solution does that by providing you with a branded reservation widget that allows your prospective guests to book a room or a seat directly with you. With this, you can eliminate commission fees and other third-party charges.
SevenRooms even helps you generate more revenue for the business. It has a host of income-generating tools that enable you to create and curate unique guest experiences. With this, you can market and pre-sell via your custom reservation widget so your customers are aware of promotions and are influenced to avail of them.
Moreover, SevenRooms enables you to offer top-notch service. It has a built-in guest data and profile manager where you can store important information about your customers, for you to show you remember their preferences, especially their allergies. With this, you can pave the way for recurring visits and customer loyalty.
Show MoreOverview of SevenRooms Benefits
Direct Reservation Widget
Partnerships with other platforms help bring more customers to your door. However, those can be costly, as you need to pay commissions and other fees. On top of that, there are also prospective guests who find their way to your website or official pages. That is why SevenRooms offers a white-label reservation widget. You can embed this on your website to boost direct reservations. Additionally, it has two-way SMS capabilities that allow you to inform guests about their confirmed or waitlisted reservations, which you can use for building relationships with your customers.
Unique Guest Experiences
SevenRooms helps you generate more revenue with your reservation widget as well. You can customize it to create and offer unique experiences to your prospective customers, such as rewards, special events, and reservation upgrades. Moreover, you can utilize the application to cross-promote sister properties for enhanced visibility of your businesses.
Stronger Customer Relationships
With SevenRooms, you can input and keep necessary information about your guests so that the next time they visit your business you are ready to serve them while keeping their preferences in mind to personalize your interactions and service. This feature also lets you understand your customers’ spending patterns for you to create promotions that appeal to them.
On-the-Fly Decision-Making
Having a cohesive database enables you to gain a full overview of your businesses. As such, you can customize your customers’ journey and have full control from start to finish even when they are in your sister establishments.
Targeted Marketing
Not every customer wants to receive all kinds of promotions. SevenRooms has filtering and segmenting tools. These allow you to send the right messages to the right kind of customers to increase repeat visits and inspire loyalty.
Show MoreOverview of SevenRooms Features
- Reservation Widget
- Reservation, Waitlist & Seating Management
- Custom Experiences Marketing & Pre-Selling
- Pre-Service Reservation Summaries
- In-Service Guest Alerts
- Request Management
- Guest Data & Profiles
- Properties Cross-Promotion
- Organization-Wide Data Sharing & Management
- Reporting & Analysis
- Advanced User Permissions
- Marketing Tools
Awards & Quality Certificates
SevenRooms Position In Our Categories
Bearing in mind businesses have particular business wants, it is rational that they steer clear of choosing an all-in-one, “perfect” solution. Just the same, it is almost impossible to try to pinpoint such a software product even among branded software solutions. The logical step to do would be to make a list of the various vital factors which merit investigation including essential features, plans, skill levels of the users, company size, etc. Next, you should conduct the product research through and through. Browse over some SevenRooms evaluations and look into each of the software products in your shortlist in detail. Such well-rounded research ensure you weed out poorly fit applications and choose the system that provides all the features your business requires.
Position of SevenRooms in our main categories:
TOP
50
SevenRooms is one of the top 50 Customer Experience Management Software products
TOP
20
SevenRooms is one of the 20 Restaurant Management Software products
If you are considering SevenRooms it may also be a good idea to investigate other subcategories of Restaurant Management Software gathered in our database of B2B software reviews.
Enterprises have unique wants and requirements and no software application can be just right in such a scenario. It is futile to try to find an ideal out-of-the-box software product that fulfills all your business needs. The intelligent thing to do would be to customize the system for your unique requirements, staff member skill levels, budget, and other factors. For these reasons, do not rush and invest in well-publicized popular solutions. Though these may be widely used, they may not be the best fit for your unique requirements. Do your groundwork, investigate each short-listed application in detail, read a few SevenRooms Restaurant Management Software reviews, speak to the maker for explanations, and finally choose the application that provides what you want.
How Much Does SevenRooms Cost?
SevenRooms Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are SevenRooms pricing details?
SevenRooms Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
SevenRooms is a well-rounded guest relationship management software for hospitality businesses. If you are interested in augmenting your services with this solution, you can request custom enterprise pricing by phone or email.
User Satisfaction
Positive Social Media Mentions
24
Negative Social Media Mentions
0
We know that when you make a decision to get a Restaurant Management Software it’s important not only to find out how professionals evaluate it in their reviews, but also to check if the actual users and companies that purchased these solutions are actually content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SevenRooms reviews across a wide range of social media sites. The information is then displayed in a simple to understand format revealing how many clients had positive and negative experience with SevenRooms. With that information at your disposal you should be prepared to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SevenRooms?
SevenRooms can integrate with online payment gateways, event sales and management applications, POS systems:
- Stripe
- FreedomPay
- Network
- CyberSource
- Tripleseat
- Toast
- Salido
- SilverwarePOS
- TISSL
- MyCheck
- Micros 3700
- Micros 9700
- Micros Simphony
- Aloha (Radiant Systems)
- InfoGenesis
- Tevalis
- PoSitouch
- Squirrel
- Dinerware
- Focus
- Mission
- Comtrex
- Acorn
- ICR
- IBS
- Chef solutions
- BGA
- Gcom
- Lexsis
- Keystone
- Andromeda
- MaîtreD
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