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Shift Agent Review

Shift Agent
Our score: 7.4 User satisfaction: 92%

What is Shift Agent?

Shift Agent is a smart employee scheduling platform. It enables managers to assign persons to shifts with ease while ensuring there are no overlaps and that preferred shifts are taken into account.

With Shift Agent, employers and managers alike can accept requests from their team. They can review these on a computer or on their mobile devices and make modifications on the fly.

Shift Agent also ensures that everyone on the team is aware of other people’s schedules. That is why the application makes the team calendar visible to everyone. This lets employees take into account other people when planning their leaves and requesting shift changes.

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Overview of Shift Agent Benefits

Seamless Scheduling

With Shift Agent, managers and supervisors do not need to spend long hours mulling over agent shifts. The application enables them to complete it in minutes while ensuring that the team meets its goals and budget each time. The use of the software also eschews the need for spreadsheets and keeps employees informed of their schedules so they do not have to call their team leader for updates.

Accessible Calendar

To make certain there are no overlaps or other scheduling issues, Shift Agent shows the calendar to everyone on the team. This lets them decide on their preferred shifts, plan their days off, and trade shifts with ease. The manager can also review requests pertaining to schedule changes with recommendations from the software effortlessly.

Team Messaging

Shift Agent also provides teams with a platform for communication. Leaders, especially, can utilize this to send reminders and other notices. This makes everyone accountable for their words and actions since they have access to immediate alerts and directives.

Mobile Decisions

Shift Agent works on mobile devices as well to provide managers flexibility. This lets them review and approve shift requests made by their employees while on-the-go. This way, they do not have to wait until they get to their desks to make changes to the schedule.

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Overview of Shift Agent Features

  • Shift Scheduling
  • Agent Availability
  • Preferred Hours
  • Overtime Monitoring
  • Day-Off Awareness
  • Overlap Prevention
  • Distributing Hours
  • Days Off Trades
  • Schedule Templates
  • Approval Flow
  • Labor Models
  • Team Messaging
  • Shift Progress Tracking
  • Notes

Shift Agent Position In Our Categories

Since companies have unique business demands, it is sensible that they avoid settling on a one-size-fits-all, “perfect” business program. Nonetheless, it would be almost impossible to chance on such an app even among widely used software systems. The logical thing to undertake is to spell out the varied critical functions which demand inspection like critical features, costing, technical skill competence of the users, company size, etc. Thereafter, you must conduct the research to a full extent. Have a look at some Shift Agent analyses and check out each of the software systems in your shortlist in detail. Such detailed product research makes sure you stay away from mismatched software products and buy the one that offers all the function your company requires.

Position of Shift Agent in our main categories:

TOP 100

Shift Agent is one of the top 100 Employee Scheduling Software products

Since each organization has specific business needs, it is advisable for them to desist from seeking a one-size-fits-all faultless software system. Needless to say, it would be pointless to try to find such a system even among market-leading software platforms. The intelligent thing to do would be to jot down the various essential factors that need consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some Shift Agent Employee Scheduling Software reviews and investigate each of the other systems in your shortlist in detail. Such in-depth homework can ensure you reject ill-fitting systems and select the app that provides all the elements you require for business success.

How Much Does Shift Agent Cost?

Shift Agent Pricing Plans:

Free Trial

Basic

Free

Team

$27.00/month

Plus

$37.00/month

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What are Shift Agent pricing details?

Shift Agent Pricing Plans:

Free Trial

Basic

Free

Team

$27.00/month

Plus

$37.00/month

Shift Agent offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – Free

  • Smart Scheduling
  • Labor Projections

Team – $27.00/month

  • Smart Scheduling
  • Labor Projections
  • Employee Logins
  • Team Messaging
  • Change Request Tracking
  • Availability Analysis

Plus – $37.00/month

  • Smart Scheduling
  • Labor Projections
  • Employee Logins
  • Team Messaging
  • Change Request Tracking
  • Availability Analysis
  • Smart notes

User Satisfaction

Positive Social Media Mentions 220
Negative Social Media Mentions 11

We know that when you choose to get a Employee Scheduling Software it’s important not only to learn how professionals evaluate it in their reviews, but also to find out if the actual clients and businesses that purchased it are genuinely happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Shift Agent reviews across a wide range of social media sites. The information is then displayed in a simple to digest format showing how many users had positive and negative experience with Shift Agent. With that information available you will be ready to make an informed business decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Shift Agent?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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