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Shift Agent Review

Shift Agent
Our score: 7.4 User satisfaction: 92%

What is Shift Agent?

Shift Agent is a smart employee scheduling platform. It enables managers to assign persons to shifts with ease while ensuring there are no overlaps and that preferred shifts are taken into account.

With Shift Agent, employers and managers alike can accept requests from their team. They can review these on a computer or on their mobile devices and make modifications on the fly.

Shift Agent also ensures that everyone on the team is aware of other people’s schedules. That is why the application makes the team calendar visible to everyone. This lets employees take into account other people when planning their leaves and requesting shift changes.

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Overview of Shift Agent Benefits

Seamless Scheduling

With Shift Agent, managers and supervisors do not need to spend long hours mulling over agent shifts. The application enables them to complete it in minutes while ensuring that the team meets its goals and budget each time. The use of the software also eschews the need for spreadsheets and keeps employees informed of their schedules so they do not have to call their team leader for updates.

Accessible Calendar

To make certain there are no overlaps or other scheduling issues, Shift Agent shows the calendar to everyone on the team. This lets them decide on their preferred shifts, plan their days off, and trade shifts with ease. The manager can also review requests pertaining to schedule changes with recommendations from the software effortlessly.

Team Messaging

Shift Agent also provides teams with a platform for communication. Leaders, especially, can utilize this to send reminders and other notices. This makes everyone accountable for their words and actions since they have access to immediate alerts and directives.

Mobile Decisions

Shift Agent works on mobile devices as well to provide managers flexibility. This lets them review and approve shift requests made by their employees while on-the-go. This way, they do not have to wait until they get to their desks to make changes to the schedule.

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Overview of Shift Agent Features

  • Shift Scheduling
  • Agent Availability
  • Preferred Hours
  • Overtime Monitoring
  • Day-Off Awareness
  • Overlap Prevention
  • Distributing Hours
  • Days Off Trades
  • Schedule Templates
  • Approval Flow
  • Labor Models
  • Team Messaging
  • Shift Progress Tracking
  • Notes

Shift Agent Position In Our Categories

Bearing in mind businesses have specific business-related wants, it is rational that they avoid getting a one-size-fits-all, ideal software solution. Nevertheless, it is difficult to pinpoint such an app even among branded software systems. The efficient thing to undertake is to spell out the various chief factors which require scrutiny including major features, costing, technical skill capability of staff members, company size, etc. After which, you should do the product research systematically. Have a look at these Shift Agent review articles and check out each of the applications in your shortlist in detail. Such comprehensive product investigation ensure you take out ill-fitting software solutions and subscribe to the system that meets all the aspects your business requires.

Position of Shift Agent in our main categories:

TOP 100

Shift Agent is one of the top 100 Employee Scheduling Software products

It is essential to keep in mind that hardly any app in the Employee Scheduling Software category will be a perfect solution that can meet all the requirements of different business types, sizes and industries. It may be a good idea to read a few Shift Agent Employee Scheduling Software reviews first as certain solutions can dominate exclusively in a really small group of applications or be created with a very specific type of industry in mind. Others may work with an intention of being easy and intuitive and as a result lack advanced functions welcomed by more experienced users. There are also services that focus on a wide group of customers and give you a complex feature toolbox, but that frequently comes at a higher cost of such a software. Ensure you're aware of your requirements so that you choose a software that offers all the functionalities you look for.

How Much Does Shift Agent Cost?

Shift Agent Pricing Plans:

Free Trial

Basic

Free

Team

$27.00/month

Plus

$37.00/month

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What are Shift Agent pricing details?

Shift Agent Pricing Plans:

Free Trial

Basic

Free

Team

$27.00/month

Plus

$37.00/month

Shift Agent offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – Free

  • Smart Scheduling
  • Labor Projections

Team – $27.00/month

  • Smart Scheduling
  • Labor Projections
  • Employee Logins
  • Team Messaging
  • Change Request Tracking
  • Availability Analysis

Plus – $37.00/month

  • Smart Scheduling
  • Labor Projections
  • Employee Logins
  • Team Messaging
  • Change Request Tracking
  • Availability Analysis
  • Smart notes

User Satisfaction

Positive Social Media Mentions 220
Negative Social Media Mentions 11

We are aware that when you choose to purchase a Employee Scheduling Software it’s vital not only to find out how professionals score it in their reviews, but also to discover if the real users and companies that use this software are indeed happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Shift Agent reviews across a wide range of social media sites. The data is then presented in an easy to digest way showing how many users had positive and negative experience with Shift Agent. With that information available you will be ready to make an informed business choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Shift Agent?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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