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Shift Agent Review

Shift Agent
Our score: 7.4 User satisfaction: 92%

What is Shift Agent?

Shift Agent is a smart employee scheduling platform. It enables managers to assign persons to shifts with ease while ensuring there are no overlaps and that preferred shifts are taken into account.

With Shift Agent, employers and managers alike can accept requests from their team. They can review these on a computer or on their mobile devices and make modifications on the fly.

Shift Agent also ensures that everyone on the team is aware of other people’s schedules. That is why the application makes the team calendar visible to everyone. This lets employees take into account other people when planning their leaves and requesting shift changes.

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Overview of Shift Agent Benefits

Seamless Scheduling

With Shift Agent, managers and supervisors do not need to spend long hours mulling over agent shifts. The application enables them to complete it in minutes while ensuring that the team meets its goals and budget each time. The use of the software also eschews the need for spreadsheets and keeps employees informed of their schedules so they do not have to call their team leader for updates.

Accessible Calendar

To make certain there are no overlaps or other scheduling issues, Shift Agent shows the calendar to everyone on the team. This lets them decide on their preferred shifts, plan their days off, and trade shifts with ease. The manager can also review requests pertaining to schedule changes with recommendations from the software effortlessly.

Team Messaging

Shift Agent also provides teams with a platform for communication. Leaders, especially, can utilize this to send reminders and other notices. This makes everyone accountable for their words and actions since they have access to immediate alerts and directives.

Mobile Decisions

Shift Agent works on mobile devices as well to provide managers flexibility. This lets them review and approve shift requests made by their employees while on-the-go. This way, they do not have to wait until they get to their desks to make changes to the schedule.

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Overview of Shift Agent Features

  • Shift Scheduling
  • Agent Availability
  • Preferred Hours
  • Overtime Monitoring
  • Day-Off Awareness
  • Overlap Prevention
  • Distributing Hours
  • Days Off Trades
  • Schedule Templates
  • Approval Flow
  • Labor Models
  • Team Messaging
  • Shift Progress Tracking
  • Notes

Shift Agent Position In Our Categories

Knowing that companies have unique business requirements, it is only rational they steer clear of paying for an all-encompassing, ideal software solution. Nonetheless, it is troublesome to come across such a software product even among sought-after software systems. The reasonable step to undertake can be to jot down the different important functions which necessitate research such as crucial features, packages, technical skill capability of staff members, company size, etc. The second step is, you should follow through your product research to a full extent. Browse through some Shift Agent review articles and scrutinize the other applications in your list in detail. Such detailed product investigation ensure you drop unfit applications and buy the system that includes all the benefits your company requires in sustaining growth.

Position of Shift Agent in our main categories:

TOP 100

Shift Agent is one of the top 100 Employee Scheduling Software products

It is important to keep in mind that almost no software in the Employee Scheduling Software category will be an ideal solution able to meet all the requirements of various company types, sizes and industries. It may be a good idea to read a few Shift Agent Employee Scheduling Software reviews first as certain software can excel just in a really small set of applications or be prepared with a very specific industry in mind. Others may operate with an idea of being easy and intuitive and therefore lack complicated features welcomed by more experienced users. You can also come across software that cater to a large group of users and offer a powerful feature toolbox, but that in most cases comes at a more expensive price of such a service. Ensure you're aware of your needs so that you purchase a solution that provides all the elements you search for.

How Much Does Shift Agent Cost?

Shift Agent Pricing Plans:

Free Trial

Basic

Free

Team

$27.00/month

Plus

$37.00/month

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What are Shift Agent pricing details?

Shift Agent Pricing Plans:

Free Trial

Basic

Free

Team

$27.00/month

Plus

$37.00/month

Shift Agent offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – Free

  • Smart Scheduling
  • Labor Projections

Team – $27.00/month

  • Smart Scheduling
  • Labor Projections
  • Employee Logins
  • Team Messaging
  • Change Request Tracking
  • Availability Analysis

Plus – $37.00/month

  • Smart Scheduling
  • Labor Projections
  • Employee Logins
  • Team Messaging
  • Change Request Tracking
  • Availability Analysis
  • Smart notes

User Satisfaction

Positive Social Media Mentions 220
Negative Social Media Mentions 11

We are aware that when you make a decision to buy a Employee Scheduling Software it’s important not only to learn how experts evaluate it in their reviews, but also to check if the real people and companies that bought this software are genuinely satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Shift Agent reviews across a vast range of social media sites. The data is then displayed in a simple to understand form showing how many people had positive and negative experience with Shift Agent. With that information at your disposal you will be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Shift Agent?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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