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Shift Agent Review

Shift Agent
Our score: 7.4 User satisfaction: 92%

What is Shift Agent?

Shift Agent is a smart employee scheduling platform. It enables managers to assign persons to shifts with ease while ensuring there are no overlaps and that preferred shifts are taken into account.

With Shift Agent, employers and managers alike can accept requests from their team. They can review these on a computer or on their mobile devices and make modifications on the fly.

Shift Agent also ensures that everyone on the team is aware of other people’s schedules. That is why the application makes the team calendar visible to everyone. This lets employees take into account other people when planning their leaves and requesting shift changes.

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Overview of Shift Agent Benefits

Seamless Scheduling

With Shift Agent, managers and supervisors do not need to spend long hours mulling over agent shifts. The application enables them to complete it in minutes while ensuring that the team meets its goals and budget each time. The use of the software also eschews the need for spreadsheets and keeps employees informed of their schedules so they do not have to call their team leader for updates.

Accessible Calendar

To make certain there are no overlaps or other scheduling issues, Shift Agent shows the calendar to everyone on the team. This lets them decide on their preferred shifts, plan their days off, and trade shifts with ease. The manager can also review requests pertaining to schedule changes with recommendations from the software effortlessly.

Team Messaging

Shift Agent also provides teams with a platform for communication. Leaders, especially, can utilize this to send reminders and other notices. This makes everyone accountable for their words and actions since they have access to immediate alerts and directives.

Mobile Decisions

Shift Agent works on mobile devices as well to provide managers flexibility. This lets them review and approve shift requests made by their employees while on-the-go. This way, they do not have to wait until they get to their desks to make changes to the schedule.

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Overview of Shift Agent Features

  • Shift Scheduling
  • Agent Availability
  • Preferred Hours
  • Overtime Monitoring
  • Day-Off Awareness
  • Overlap Prevention
  • Distributing Hours
  • Days Off Trades
  • Schedule Templates
  • Approval Flow
  • Labor Models
  • Team Messaging
  • Shift Progress Tracking
  • Notes

Shift Agent Position In Our Categories

Bearing in mind businesses have distinctive business requirements, it is only logical that they steer clear of purchasing an all-in-one, ”best” software product. Having said that, it would be futile to try to pinpoint such a software solution even among popular software solutions. The logical thing to undertake can be to jot down the several critical factors which need consideration like essential features, pricing, skill ability of staff, company size, etc. Then, you must do the product research to a full extent. Browse over some of these Shift Agent reviews and explore the other solutions in your list in detail. Such well-rounded research can make sure you weed out poorly fit applications and select the one that offers all the tools your business requires in growing the business.

Position of Shift Agent in our main categories:

TOP 100

Shift Agent is one of the top 100 Employee Scheduling Software products

Organizations have diverse wants and requirements and no software application can be perfect in such a scenario. It is useless to try to find a perfect off-the-shelf software product that meets all your business wants. The wise thing to do would be to customize the system for your unique needs, worker skill levels, finances, and other factors. For these reasons, do not hurry and pay for well-publicized popular systems. Though these may be widely used, they may not be the best fit for your specific needs. Do your groundwork, look into each short-listed application in detail, read a few Shift Agent Employee Scheduling Software reviews, contact the vendor for clarifications, and finally choose the application that offers what you want.

How Much Does Shift Agent Cost?

Shift Agent Pricing Plans:

Free Trial

Basic

Free

Team

$27.00/month

Plus

$37.00/month

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What are Shift Agent pricing details?

Shift Agent Pricing Plans:

Free Trial

Basic

Free

Team

$27.00/month

Plus

$37.00/month

Shift Agent offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – Free

  • Smart Scheduling
  • Labor Projections

Team – $27.00/month

  • Smart Scheduling
  • Labor Projections
  • Employee Logins
  • Team Messaging
  • Change Request Tracking
  • Availability Analysis

Plus – $37.00/month

  • Smart Scheduling
  • Labor Projections
  • Employee Logins
  • Team Messaging
  • Change Request Tracking
  • Availability Analysis
  • Smart notes

User Satisfaction

Positive Social Media Mentions 220
Negative Social Media Mentions 11

We know that when you make a decision to purchase a Employee Scheduling Software it’s important not only to find out how experts score it in their reviews, but also to check whether the real people and companies that purchased this software are actually satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Shift Agent reviews across a broad array of social media sites. The information is then presented in a simple to understand way indicating how many users had positive and negative experience with Shift Agent. With that information available you should be prepared to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Shift Agent?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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