Shifton Review
What is Shifton?
Shifton is a multi-functional employee scheduling solution that delivers a fast and comfortable way for you to manage employees along with their work schedules and hours, time-offs, salaries, and tasks. Shifton enables you to spend less time and effort on scheduling employee work shifts and breaks using customizable shift templates.
Plus, it lets your employees select available shifts, switch shifts and breaks with co-workers, and request time-offs with added documents. They can also clock in and out at work via a mobile phone, web application, or tablet-based kiosk. With Shifton’s payroll module, you can easily and flexibly compute and handle salaries at the shift, schedule, or employee level.
The employee scheduling solution comes with a task management system that allows the automated distribution of employee and customer tasks, the inclusion of flexible checklists in tasks, and the setting up of custom data fields for tasks and customers. Moreover, you can use its reporting tools to make comparisons between planned and actual scenarios, generate detailed shift and salary reports, and forecast and plan expenses.
Show MoreOverview of Shifton Benefits
Shift, Time & Break Management
Shifton assists you in reducing the amount of time and effort it takes to handle employees’ work shifts, times, and breaks. Shifton uses smart scheduling algorithms that enable you to automatically create and assign employee work schedules based on various configurable parameters. For example, you can instantly generate and distribute work shifts that have a standard number of workdays and hours, breaks, and days off. Automated shift generation and assignment can also be executed for employees who are available on their preferred working hours or those working at different locations on the same working days.
The solution permits employees to ask their co-workers to swap shifts and breaks with them. Furthermore, they can easily request time-offs to be approved by managers. All they need to do is to select a time period, specify their reason, and add some important documents to the request. Shifton’s time clock tool supports WiFi or GPS tracking that lets you capture and verify employees’ attendance and location data as they clock in and out during their shifts and breaks.
Smooth & Consistent Work Process
You’ll be able to access features that allow you to implement smooth and consistent work processes. You can create a company or account structure comprising various schedules, projects, and positions. You can also authorize employees to access information, files, articles, work manuals, and software functionalities depending on their specific company positions or roles.
Shifton facilitates communication and collaboration and information dissemination through team or private chat, newsfeed, and built-in knowledge base. Additionally, Shifton gives you the capability to create tasks with attached checklists that can be delivered to employees through automation or self-service. This way, employees are properly guided on how to fulfill specific obligations and jobs during their shifts
Integration Access
Shifton functions not only as a workforce scheduling application. You can also use it to handle your entire business better. It gives you access to integrations, permitting you to connect other tools to improve business operations, work processes, and data exchanges.
You can integrate your HR, payroll, accounting, and task management tools with Shifton, including QuickBooks, IC, Oracle NetSuite, Zendesk, and Monday.com. Using Shifton’s Open API, you’ll have the chance to connect the software and its specific functionalities with your custom systems.
Show MoreOverview of Shifton Features
- Smart Shift Scheduling
- Shift/Break Swapping
- Time-Off Requesting
- Clock In & Out Options
- WiFi/GPS Attendance Tracking
- Team Management
- Company Structure
- Knowledge Base
- Automatic Task Distribution
- Checklists
- Custom Data Fields
- Multi-Level Wage Arrangement
- Salary Computation
- Bonuses & Penalties
- Reporting Tools
- Custom Integrations
What Problems Will Shifton Solve?
A. Shifts Swapping: A manager in a call center compiled a monthly schedule for operators. Looking at the new schedule operator John realized that he can’t take a shift the following week since he has exams on this specific day. On the other side, John does not want to lose these working hours since his monthly salary depends on the quantity of monthly hours. Luckily, this call center uses Shifton! In order to ask for the shift swap with any of his colleagues John opens Shifton app on his smartphone, taps “Swap shift” on this specific shift and looks through the list of colleagues and their shifts available for swap. Jonh chooses Nathan from the list and sends a swap request. Once Nathan receives a notification on the request and sees that the swap suits him well, he taps the corresponding button and the swap is fixed within the schedule automatically. Shifton offers an additional option – Manager confirmation of the swap – which is set with primary settings for specific schedules. In this case, once Nathan confirms that he is ready for the swap, the request is sent to their manager who would confirm or decline the swap.
Feature: Automated scheduling, shifts swapping with/without manager confirmation
B. Availability: A fast-food chain compiles schedules with Shifton based on the availability pattern type. Nancy is a working mom who can take shifts only 3 days a week and these days are different. Using Shifton Nancy does not have to look for the manager at the end of each week in order to confirm the days when she is available for work. Nancy marks these days within the app and the schedule runs the update accordingly. In this way Nancy and her manager (and other employees too!) save time and effort, the restaurant operates with no downtime and worries, and all the workers take the required number of shifts.
Feature: Automated scheduling, Availability
C. Salary Calculation: Juan runs a restaurant where the waiters work per hour. Each of the waiters gets fines and/or bonuses and of course tips. Juan wants to avoid unnecessary work with all these calculations at the end of the month. So Juan uses Shifton app and its “Bonuses and Fines” module which allows him to add info on bonuses/fines/tips for each employee on each shift. And “Pay Rate Reports” module allows Juan to see an in-depth report with info on hourly work pay rate for each schedule, the number of hours worked, the sum to be paid to employees according to pay rate and gross salary based on basic pay rate, overtime work, work on holidays and weekends, bonuses, fines, and tips.
Feature: Bonuses and Fines, Pay Rate Reports
Awards & Quality Certificates
Shifton Position In Our Categories
Bearing in mind businesses have unique business-related wants, it is only rational they abstain from selecting a one-size-fits-all, “perfect” software solution. Still, it would be difficult to try to pinpoint such a software system even among recognizable software products. The correct step to do is to make a list of the several chief functions which entail inspection such as key features, costing, skill ability of staff, company size, etc. Then, you should follow through your product research exhaustively. Browse over some Shifton evaluations and look over the other software programs in your list in detail. Such detailed product investigation ascertain you circumvent mismatched applications and select the system which includes all the benefits your company requires in growing the business.
Position of Shifton in our main categories:
TOP
50
Shifton is one of the top 50 Employee Scheduling Software products
If you are interested in Shifton it could also be beneficial to investigate other subcategories of Employee Scheduling Software listed in our base of B2B software reviews.
There are trendy and widely used solutions in each software group. But are they necessarily the best fit for your organization’s specific needs? A popular software application may have thousands of customers, but does it provide what you need? For this reason, do not blindly spend on popular systems. Read at least a few Shifton Employee Scheduling Software reviews and consider the factors that you want in the software such as the fees, main functionality, available integrations etc. Then, select a few solutions that fit your requirements. Check out the free trials of these products, read online reviews, get clarifications from the vendor, and do your investigation meticulously. This profound research is certain to aid you choose the best software solution for your organization’s unique needs.
How Much Does Shifton Cost?
Shifton Pricing Plans:
Free Trial
Basic Modules & Functionalities
$0.50/employee/month
Additional Modules & Functionalities
$0.20/employee/month
What are Shifton pricing details?
Shifton Pricing Plans:
Free Trial
Basic Modules & Functionalities
$0.50/employee/month
Additional Modules & Functionalities
$0.20/employee/month
Shifton provides a flexible and straightforward enterprise pricing plan. The monthly fee is calculated based on the number of your employees and the additional software modules and functionalities you picked. Here are the details:
Basic Modules & Functionalities – For as low as $0.50/employee/month
- Open Shift management
- Shift/Break swapping
- Employee scheduling wizard
- Manual scheduling
- Push/Email notifications
- Time zones
- Mobile application
Additional Modules & Functionalities – For as low as $0.20/employee/month
- Projects & Departments
- Project staff
- Time-off requesting
- Time-off reports
- Salary reports
- Expense reports
- Attendance management
- Breaks
- Working hours
- Company/Business files
- Task management
- Text notifications
- Bonuses & Penalties
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We are aware that when you choose to buy a Employee Scheduling Software it’s crucial not only to see how professionals rank it in their reviews, but also to discover whether the actual clients and enterprises that purchased it are genuinely content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Shifton reviews across a wide range of social media sites. The information is then featured in a simple to understand way revealing how many people had positive and negative experience with Shifton. With that information at hand you will be equipped to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- Russian
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Shifton?
Shifton integrates with these applications:
- Oracle NetSuite
- IC
- QuickBooks
- Monday.com
- Zendesk
Shifton User Reviews
Shifton average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Our call center is focused on providing hotline and customer support services. Facing the demand to operate 24/7 365 days a year, a call center cannot function perfectly without properly and wisely designed schedules. Every day, managers have to instantly react to customers' requests to increase the number of people on a shift, as well as take care of overlapping peak loads on each project. After checking out dozens of scheduling programs, we settled on Shifton. This automated online service has made the life of a call center much easier. Employees appreciated the opportunity to exchange shifts, and work schedules are settled in just a few clicks! We also have no issues with the registration of sick leaves and days off. I would especially like to note the Shifton module “Payroll reports”, which allows me to keep the transparency of payroll. With Shifton each call center employee knows how much money he would get in a given month, and can plan his expenses in advance. The Shifton app is equally useful for outsourcing companies of all sizes. We definitely recommend it!
CONS: Sometimes it can take too much time to load if I build schedules for a large number of employees.
The least favorable review
PROS: Our call center is focused on providing hotline and customer support services. Facing the demand to operate 24/7 365 days a year, a call center cannot function perfectly without properly and wisely designed schedules. Every day, managers have to instantly react to customers' requests to increase the number of people on a shift, as well as take care of overlapping peak loads on each project. After checking out dozens of scheduling programs, we settled on Shifton. This automated online service has made the life of a call center much easier. Employees appreciated the opportunity to exchange shifts, and work schedules are settled in just a few clicks! We also have no issues with the registration of sick leaves and days off. I would especially like to note the Shifton module “Payroll reports”, which allows me to keep the transparency of payroll. With Shifton each call center employee knows how much money he would get in a given month, and can plan his expenses in advance. The Shifton app is equally useful for outsourcing companies of all sizes. We definitely recommend it!
CONS: Sometimes it can take too much time to load if I build schedules for a large number of employees.
More reviews from 2 actual users:
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Latest
- Latest
- Most useful
- Most positive
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Good software
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 23.08.2022
Company Size: 51-100 Employees
Industry: Computer Networking
PROS: What I like the most are comfort and easy use of the product. Its easy to manage the schedule, add tasks and personnel. Also it's very good that this product has a mobile version.
CONS: Till now I hadn`t notice bad sides or sides to improve. Everything is okay.
Productive scheduling and reporting tool
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 14.09.2021
Company Size: More than 100 Employees
Industry: Telecommunications
PROS: Our call center is focused on providing hotline and customer support services. Facing the demand to operate 24/7 365 days a year, a call center cannot function perfectly without properly and wisely designed schedules. Every day, managers have to instantly react to customers' requests to increase the number of people on a shift, as well as take care of overlapping peak loads on each project. After checking out dozens of scheduling programs, we settled on Shifton. This automated online service has made the life of a call center much easier. Employees appreciated the opportunity to exchange shifts, and work schedules are settled in just a few clicks! We also have no issues with the registration of sick leaves and days off. I would especially like to note the Shifton module “Payroll reports”, which allows me to keep the transparency of payroll. With Shifton each call center employee knows how much money he would get in a given month, and can plan his expenses in advance. The Shifton app is equally useful for outsourcing companies of all sizes. We definitely recommend it!
CONS: Sometimes it can take too much time to load if I build schedules for a large number of employees.
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Shifton user reviews
Good software
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 23.08.2022
Company Size: 51-100 Employees
Industry: Computer Networking
Productive scheduling and reporting tool
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 14.09.2021
Company Size: More than 100 Employees
Industry: Telecommunications
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