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Silent Passenger Review
What is Silent Passenger?
Silent Passenger by Vehicle Tracking Solutions is a GPS-based fleet management and vehicle diagnostic management software combined into a single, user-friendly package. It gives companies a comprehensive and detailed view of their mid and large fleets, allowing them to manage, operate, allocate, and maintain their vehicles efficiently and effectively from single, unified system while reducing their costs and maximizing their profits.
This fleet management solution is built with features and capabilities created to boost the productivity of the user’s entire fleet, improve the efficiency of drivers, and assure total accountability. Customer service and safety are also assured as users can easily engage and interact with their clients by giving them precise ETAs, the exact location of the vehicles, and confirm completed onsite visits among others.
Show MoreOverview of Silent Passenger Benefits
Silent Passenger is designed with your entire fleet’s productivity in mind. Its smart and user-friendly interface allows you to view alternative routes for your trucks, resulting in full route optimization, saving your drivers and field personnel precious time and saving you from expensive overtime costs.
Because everything is transparent and the information is updated in real-time, managing your drivers becomes a breeze. You basically know where they are and their driving speed, which helps you determine if they are able to maximize miles per gallon in every vehicle. You also get to know whenever your drivers are displaying behaviors that are deemed risky and compromise their safety and that of other drivers and pedestrians.
You also get maintenance alerts for oil changes or part replacements, ensuring that your vehicles are in tiptop shape and their service life is significantly extended, thus protecting and maximizing your investment in your fleet.
With Silent Passenger, you can generate reports right on the spot and get tailored results to view the information you want whenever you need them. Or you can opt to have customized reports sent to your inbox on a scheduled basis, helping you make quick and accurate cost estimates and apply adjustments on the fly based on actual data.
Customers also benefit from Silent Passenger. The software provides you with reliable and updated information regarding your vehicles’ location, routes, and driving speeds among others. With such data readily available, you can give your clients accurate ETAs and live updates.
Show MoreOverview of Silent Passenger Features
- Google Maps
- Apple and Android Apps
- Vehicle Maintenance
- Safety
- Fuel Savings
- Driver Identification
- Routing
- Garmin 2-Way Messaging
- Quick View
- SP Connect
- Workforce Analysis
- Driver Score Card
- Multiview
What Problems Will Silent Passenger Solve?
SP Vehicle Maintenance
Prior to implementing Silent Passenger, a delivery company heavily relied on their drivers provide information when their vehicle was due for an oil change, inspection, tire rotation, and other basic maintenance needs. This reliance was simply costly as people can get caught up in day-to-day business and simple things can easily become overlooked.
Being a delivery company, it is very critical to their operations are free of disruption and their customers’ expectations are met.They found Silent Passenger by Vehicle Tracking Solutions is suited to their business. Since its implementation, their operations now run disruption-free, ultimately increasing their profits and improving their customer service.
SP Routing
Dispatching incoming customer calls and requests quickly and accurately is crucial to maintaining this high level of client care. The technicians’ need to stop their work in order to answer a phone call took valuable time away from their tight schedule and often resulted in a queue of service calls accumulating in the meantime.
By combining Vehicle Tracking Solutions’ SILENT PASSENGER location and reporting capabilities with the robust communication functionality of devices by Garmin, VTS was able to provide a comprehensive solution that greatly increased the effectiveness of the team and delivered significant Return-On-Investment.
SP Driver Behavior
One company was experiencing an unacceptable uptick in driver accidents. The associated expenses for vehicle repair, lost time and insurance premiums were all escalating at alarming rates, so much that the insurance company considered dropping them from their policy. In addition, they noticed that, as fuel prices continued to drop, they weren’t seeing the full benefit of that savings. Drivers were still allowing their vehicles to idle in summer and winter.
By implementing the SILENT PASSENGER SP Safety and its customizable reporting capabilities, for example, they began analyzing key metrics and informatics that they could turn into actionable data — vital information they could use to score and coach drivers and improve their behavior on the road. Such critical analytics included: Excessive speeding, Rapid acceleration, Hard braking, and Extensive and frequent idling.
Awards & Quality Certificates
Silent Passenger Position In Our Categories
Since businesses have particular business-related needs, it is only practical that they abstain from subscribing to a one-size-fits-all, ideal software solution. Still, it would be futile to try to pinpoint such an app even among recognizable software solutions. The rational thing to do would be to tabulate the varied essential aspects which need consideration such as crucial features, packages, technical skill levels of the employees, company size, etc. Thereafter, you should double down on the product research comprehensively. Go over some of these Silent Passenger analyses and explore the other solutions in your list in detail. Such detailed product investigation ascertains you take out ill-fitting software products and pay for the one which offers all the tools your business requires.
Position of Silent Passenger in our main categories:
TOP
50
Silent Passenger is one of the top 50 Fleet Management Software products
If you are considering Silent Passenger it could also be beneficial to investigate other subcategories of Fleet Management Software listed in our base of SaaS software reviews.
Each enterprise has its own characteristics, and might call for a particular type of Fleet Management Software solution that will be fit for their business size, type of customers and staff and even specific niche they support. You should not count on getting a perfect services that is going to be suitable for every business no matter what their history is. It may be a good idea to read a few Silent Passenger Fleet Management Software reviews first and even then you should remember what the service is supposed to do for your business and your employees. Do you require a simple and straightforward app with just basic functions? Will you actually use the advanced functionalities needed by experts and big enterprises? Are there any particular tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to find a reliable software that will match your budget.
How Much Does Silent Passenger Cost?
Silent Passenger Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Silent Passenger pricing details?
Silent Passenger Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact Vehicle Tracking Solutions to discuss their enterprise pricing plans and other Silent Passenger product details.
User Satisfaction
Positive Social Media Mentions
101
Negative Social Media Mentions
4
We realize that when you choose to buy a Fleet Management Software it’s vital not only to learn how professionals evaluate it in their reviews, but also to find out whether the real clients and businesses that use this software are indeed happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Silent Passenger reviews across a vast range of social media sites. The data is then featured in a simple to understand format showing how many users had positive and negative experience with Silent Passenger. With that information at hand you should be ready to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Silent Passenger?
Silent Passenger integrates with the following business systems and applications:
- TMW Systems
- CRM management
- Inventory Management Systems
- Accounting Management System
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