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RingCentral Video Review

RingCentral Video
Our score: 9.0 User satisfaction: 97%

What is RingCentral Video?

RingCentral Videos is a comprehensive web conferencing solution that combines video conferencing, screen sharing, and team messaging in one integrated platform. It allows you to deliver a powerful online meeting experience for your team with its conference tools such as chat, video, file sharing, and web meeting features.

With RingCentral Videos, you can hold meetings for 200 to 500 participants from anywhere in the world. You can connect and collaborate with your team via HD video calls or host webinars for large audiences. The platform can support up to 10,000 participants for its live webinars and online training.

It also comes handy in increasing customer engagement and closing deals faster. You can use the platform for online demos, real-time reviews of proposals and agreements, and face-to-face meetings. The screen sharing feature also enables you to conduct professional presentations using any device.

Teams working remotely find RingCentral Videos as an effective communication tool that ensures faster and better collaboration. It easily grants permission for anyone to access the application right from their laptops, smartphones, and tablets.

Regardless of your team’s physical location, you can rely on RingCentral Videos for a frictionless meeting experience. This way, the platform helps you boost business efficiency and improve your sales performance. It also allows you to engage with your customers without the need for time-consuming and costly travels.

You can integrate RingCentral Videos with the business systems and applications you regularly use. It also provides APIs for meetings, team messaging, fax, SMS, and audio tools.

The vendor offers a free version of the software. For the paid plans, you can choose between Essentials ($14.99/user/month) and Advanced ($19.99/user/month). RingCentral Videos is also a scalable solution that offers flexible add-on features.

Overview of RingCentral Video Benefits

Unlimited HD Video Conference Calls

RingCentral Video allows you to host HD video conference calls for more than 200 people. No matter where you’re from, you can easily hold virtual meetings using your smartphone, computer, tablet, and telepresence room systems.

1:1 or Group Discussions

The one-on-one and group messaging features allow anyone from your team to initiate a chat conversation with specific individuals during a meeting. Here, you can add rich details about any conversation topic, or you can start a private one-on-one discussion with a team member, colleague, or client.

Organized Meeting Experience

One problem in web conferencing that most companies deal with is the overlapping audio of meeting participants. Hence, RingCentral Video allows you to choose a presenter as a spotlight speaker, which gives the person the sole audio and sharing capabilities. Using an intelligent voice recognition tool, the application easily highlights the current speaker and reduces disruptive background noise from other participants.

Annotations for Shared Content

RingCentral supports annotations to boost participant engagement and encourage open exchanges and interactive collaboration. Advanced annotation tools allow your team to highlight important discussion points and write comments simultaneously.

Improved Team Collaboration

The platform allows you to view shared content using any device. This comes handy for teams working on a single project; anyone in the team can easily review documents, annotate changes, and brainstorm on the whiteboard. By integrating with popular file-sharing platforms, you can easily access relevant project files and share them with your team.

Frictionless Webinar and Online Training Experience

RingCentral Video helps you hold webinars and online trainings for up to 10,000 participants. It ensures smooth and interactive communication between the host and the attendees with its polls, Q&A, emails, and customizable registration features.

Host Controls and Capabilities

To ensure that your meetings always stay on track, RingCentral Video offer a wide range of controls for hosts and attendees. For instance, you can mute or unmute certain participants to prevent disruptive noises. You can also record meetings and save chat conversations for future reference.

Cost-Effective Conferencing Solution

RingCentral brings an integrated conferencing platform to help you reduce the cost and hassle of managing multiple vendors. With its reliable and HD video and audio quality, you can easily avoid miscommunication and call drops with your clients, helping you close deals and sell products faster.

Overview of RingCentral Video Features

  • Company & user-level
  • Meetings settings
  • User management
  • Host controls
  • Custom personal Meeting ID
  • HD video & HD voice
  • Remote control support
  • Active speaker & full-screen view
  • Join by telephone dial-in

What Problems Will RingCentral Video Solve?

Problem #1: Needing additional software for remote control

RingCentral Video is perfect for business with internal or external tech support as it can be used in a remote setting. No need to buy additional software for remote control.

Problem #2: Meetings with multiple clients

Perfect for businesses that do a lot of video conferencing / digital meetings with multiple clients as RingCentral Video boasts a 500 person capacity in any meeting.

Problem #3: Integrations with third-party applications

RingCentral Video can also be integrated with popular calendar manager software/apps such as Microsoft Outlook and Google Calendar. No need to manually set any meetings. Invite anyone with a click.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

RingCentral Video Position In Our Categories

Knowing that businesses have particular business demands, it is wise that they avoid selecting a one-size-fits-all, ideal software solution. Just the same, it would be hard to try to chance on such application even among sought-after software systems. The best thing to do is to write the several major aspects which call for a deliberation such as important features, pricing, technical skill capability of staff members, organizational size, etc. Then, you should do your research exhaustively. Have a look at some RingCentral Video review articles and check out the other software programs in your list more closely. Such well-rounded product investigation ascertains you drop poorly fit software products and choose the system that offers all the function you require company requires to realize efficiency.

Position of RingCentral Video in our main categories:

TOP 50

RingCentral Video is one of the top 50 Remote Work Software products

RingCentral Video is also listed in the following subcategories:

It's essential to note that virtually no app in the Video Conferencing Software category is going to be an ideal solution that can match all the goals of various business types, sizes and industries. It may be a good idea to read a few RingCentral Video Video Conferencing Software reviews first as some software may excel exclusively in a really small set of applications or be designed with a really specific type of industry in mind. Others can function with an idea of being easy and intuitive and consequently lack complicated features needed by more experienced users. You can also find services that cater to a broad group of customers and provide a powerful feature toolbox, however this frequently comes at a higher cost of such a solution. Ensure you're aware of your requirements so that you buy a solution that offers all the functionalities you search for.

How Much Does RingCentral Video Cost?

RingCentral Video Pricing Plans:

Free Trial

Free

$0

Essentials

$14.99/user/month

Advanced

$19.99/user/month

RingCentral Video has a free version of the software, as well as paid enterprise pricing plans starting from $14.00/user/month.

Free Plan – $0

  • Unlimited 1:1 meetings
  • Includes 100 participants
  • 40-minute group meetings
  • Desktop and application sharing

Essentials – $14.99/user/month

  • Up to 100 participants
  • 24/7 phone support
  • 1,000 Call Me minutes
  • Unlimited 1:1 meetings
  • Desktop and application sharing
  • Unlimited group meetings
  • Basic reporting

Advanced – $19.99/user/month

  • Basic reporting
  • Up to 100 participants
  • Unlimited group meetings
  • Unlimited 1:1 meetings
    Desktop and application sharing
  • 24×7 phone support
  • Real-time usage dashboard
  • 2,500 Call Me minutes
  • Available SLA

User Satisfaction

Positive Social Media Mentions 119
Negative Social Media Mentions 2

We realize that when you make a decision to buy Video Conferencing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RingCentral Video reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with RingCentral Video. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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RingCentral Video Comparisons

RingCentral Video user reviews

Meeting platforms couldn’t be better!

Read full review >
Pedro
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.03.2020 Company Size: 11-50 Employees Industry: Marketing

Great for everyone!

Read full review >
Esteban
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 21.03.2020 Company Size: 1-10 Employees Industry: Health Industry

Great for team meetings!

Read full review >
Alene
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 05.03.2020 Company Size: 11-50 Employees Industry: Software

Setting up meetings is a snap!

Read full review >
Clotilde
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.02.2020 Company Size: Industry: Financial

Video conferencing made easy!

Read full review >
Jalyn
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.02.2020 Company Size: 11-50 Employees Industry: ecommerce

What are RingCentral Video pricing details?

RingCentral Video Pricing Plans:

Free Trial

Free

$0

Essentials

$14.99/user/month

Advanced

$19.99/user/month

RingCentral Video has a free version of the software, as well as paid enterprise pricing plans starting from $14.00/user/month.

Free Plan – $0

  • Unlimited 1:1 meetings
  • Includes 100 participants
  • 40-minute group meetings
  • Desktop and application sharing

Essentials – $14.99/user/month

  • Up to 100 participants
  • 24/7 phone support
  • 1,000 Call Me minutes
  • Unlimited 1:1 meetings
  • Desktop and application sharing
  • Unlimited group meetings
  • Basic reporting

Advanced – $19.99/user/month

  • Basic reporting
  • Up to 100 participants
  • Unlimited group meetings
  • Unlimited 1:1 meetings
    Desktop and application sharing
  • 24×7 phone support
  • Real-time usage dashboard
  • 2,500 Call Me minutes
  • Available SLA

What integrations are available for RingCentral Video?

RingCentral supports the following business applications:

  • RingCentral Products
  • Outlook
  • Google Calendar

RingCentral Video average rating:

Average score
4.2/5 (6 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Alene

PROS: RingCentral has enabled us to build a cohesive unit driven by sound communication and clear messaging. With the ability to hold meetings and conference calls, coupled with screen sharing function and the call recording tool, we couldn’t ask for more. How do I even list all the features that we like? To be honest, its feature set fits the bill for our company. From the flexibility to change meeting ID to multidevice connectivity to the dedicated dial-in number, everything is exactly as we desired.

CONS: There is no con to write about.

Reviewed 3 months ago

Read full review >

The least favorable review

Clotilde

PROS: The entire system is designed with the ease of setting up meetings in mind. We’ve employed the solution across our sales and marketing teams, and amazingly, we are able to enjoy quality "face-time" with all agents and customers from all parts of the globe.

CONS: We have issues when holding conference calls with our remote agents, particularly if they are connecting to a cloud-based interface or RingCentral app. We’ve not transitioned to a fully wireless system and this seems to be the root cause of our troubles.

Reviewed 4 months ago

Read full review >

More reviews from 6 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Meeting platforms couldn’t be better!

Read full review >
Pedro
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.03.2020 Company Size: 11-50 Employees Industry: Marketing

PROS: With the way our team is constituted, we needed software that can help us communicate better without being overly complex. In RingCentral Meetings, we found a solution that is easy to use and versatile, too. Beyond holding virtual meetings and conference calls, we can now share different types of documents to keep our projects ticking along.

CONS: I realized that this system runs on its own white-labeled platform. As a result, when our employees download the RingCentral Office apps, it leaves them confused about which one to access.

What do you think about this review? Great Poor

Great for everyone!

Read full review >
Esteban
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 21.03.2020 Company Size: 1-10 Employees Industry: Health Industry

PROS: I don’t like bothering my prospects and clients with untested tech tools. This is simply because I have had uncountable bad experiences with meeting platforms that just didn’t measure up. However, with RingCentral Meetings, I had to discard that fear. And since day one, the solution has never disappointed. In fact, it stuns clients with its use and exceptional video quality. Additionally, RingCentral Meetings packs a lot of great features at a fair price.

CONS: There isn’t a major drawback to discuss. The only thing I can mention is that at times, the video lags which has nothing to do with the app. It occurs when the internet connection on my end or the customers’ end is of low quality.

What do you think about this review? Great Poor

Great for team meetings!

Read full review >
Alene
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 05.03.2020 Company Size: 11-50 Employees Industry: Software

PROS: RingCentral has enabled us to build a cohesive unit driven by sound communication and clear messaging. With the ability to hold meetings and conference calls, coupled with screen sharing function and the call recording tool, we couldn’t ask for more. How do I even list all the features that we like? To be honest, its feature set fits the bill for our company. From the flexibility to change meeting ID to multidevice connectivity to the dedicated dial-in number, everything is exactly as we desired.

CONS: There is no con to write about.

What do you think about this review? Great Poor

Setting up meetings is a snap!

Read full review >
Clotilde
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.02.2020 Company Size: Industry: Financial

PROS: The entire system is designed with the ease of setting up meetings in mind. We’ve employed the solution across our sales and marketing teams, and amazingly, we are able to enjoy quality "face-time" with all agents and customers from all parts of the globe.

CONS: We have issues when holding conference calls with our remote agents, particularly if they are connecting to a cloud-based interface or RingCentral app. We’ve not transitioned to a fully wireless system and this seems to be the root cause of our troubles.

What do you think about this review? Great Poor

Video conferencing made easy!

Read full review >
Jalyn
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.02.2020 Company Size: 11-50 Employees Industry: ecommerce

PROS: In addition to scheduling meetings, the solution enables us to send out invitations to one, a selected few, or all employees. We also like the fact that participants don’t need a RingCentral account to join a meeting, all they need is a meeting host. It’s also easy to share your screen or files stored in Google Drive or Dropbox during the meeting.

CONS: First, the vendor has to find a better way to sync the computer with the mobile device during the dial-in process. As it’s currently designed, it puts the end-user in a situation where they have to make a swift decision on what to select between the computer or phone audio. Another problem is that some RingCentral controls are not easily accessible. One function that I have found to be confusing, especially for new users, is joining an audio meeting. Can we have a better or simpler way to join an audio meeting without having to click on the video?

What do you think about this review? Great Poor

Easy for everyone!

Read full review >
Brycen
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.01.2020 Company Size: 11-50 Employees Industry: Retail

PROS: RingCentral has numerous great features, but what impressed us most is its ease of use. I mean, right from the onset everyone in our team was able to use its functions with ease.

CONS: Does the desktop version show any inefficiency? At the moment, the platform is working just fine and there is nothing to dislike about it. However, recently, we created a team of field agents and plans are in place to incorporate the RingCentral apps to our stack. We’ll see how that goes and if any problem will come our way.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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