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Smart Flow Review

Smart Flow
Our score: 7.7 User satisfaction: 96%

What is Smart Flow?

Smart Flow is a web-based and revolutionary workflow optimization program for veterinarians. The application changes the way veterinary clinics handle their patients for the better, from outpatient consultations to hospitalization, discharge, and billing.

With Smart Flow, veterinary clinics can also further improve their work processes by integrating to relevant practice systems. The workflow solution connects with major VPMS and EMRs for a seamless relay of data between solutions.

Moreover, Smart Flow aids veterinary clinics and hospitals in mitigating revenue losses. By enhancing the organization of work processes, veterinary practices can boost their profits while ensuring that their customers enjoy great service and assistance. Finally, there is no online info available about the HIPAA compliance status of Smart Flow.

Overview of Smart Flow Benefits

Paperless Practice

With Smart Flow, veterinary practitioners are not just saving pets, they are also contributing to a greener earth. That is because the application does not require papers in documentation such as patient records and invoices. Not only that, this ensures that users are able to access data they need any time since all information is stored in the cloud.

Expeditious Reception

Smart Flow aids receptionists in recording vital patient information with the electronic consent form. This way, even before the patient is examined, information is already available for the veterinarian to consider.

Furthermore, Smart Flow is equipped with a timer that monitors how long a customer has been waiting at the reception area. This allows the receptionist to make sure clients are well-attended to and are not made to wait for a long time.

Smooth Surgery Scheduling

Surgery days can be hectic, but with Smart Flow, the process becomes a smoother one. The electronic anesthetic sheet provides the surgeon with the information they need to properly conduct operations. The application even connects with anesthetic monitors through Wi-Fi for all-around digital monitoring.

Constant Patient Updates

With Smart Flow, veterinary clinics also get an updated whiteboard. They can replace their plastic and manual whiteboard with a digital one such as a widescreen TV. The application works to update it every couple of seconds with surgery and drop-off schedules as well as hospitalized patients’ statuses. This lets veterinarians, their assistants, and pet owners keep track of their tasks and gain an instant overview of their patients’ information.

The Smart Flow whiteboard also supports boarding management. With this, veterinary clinics that accept canines and felines for the night or for a few days can better control the boarding to surgery or ICU and back workflow.

User-Friendly Flowsheet

At the core of Smart Flow is the digital flowsheet. The paper version of the form would have taken up to 10 minutes to fill up but with the application, the inputting time is shortened. The software aids by making calculations, checking, creating templates for common procedures, and more. The flowsheet itself is easy-to-use with an intuitive interface that even supports the addition of notes and any information changes.

Accurate Billing

Missed charges are often one of the causes of loss of revenue for veterinary clinics and hospitals. With Smart Flow, practitioners can mitigate and avoid such losses since the application helps in tracking which items are billable and to whose invoice they should be added.

Overview of Smart Flow Features

  • Customizable Electronic Consent Form
  • Hospitalized Patient Tracking
  • Efficiency Analysis
  • Patient Status Broadcasting
  • Front & Back Office Communication
  • Electronic Anesthetic Sheet
  • Anesthetic Monitors Integration
  • Anesthetic Protocol Templates
  • Digital Surgical Whiteboard
  • Electronic Flowsheet
  • Boarding Management
  • Billable Item Tracking
  • Invoicing

Smart Flow Position In Our Categories

Knowing that businesses have specific business requirements, it is only prudent they avoid preferring a one-size-fits-all, ideal business application. Still, it is hard to stumble on such a software system even among sought-after software products.
The practicable thing to undertake is to set down the various important factors that entail careful thought including major features, pricing, skill ability of the users, company size, etc. Then, you must conduct your product research exhaustively. Read these Smart Flow analyses and check out the other software programs in your shortlist more closely. Such all-encompassing research guarantee you steer clear of mismatched applications and choose the system that offers all the benefits you require business requires in sustaining growth.

Position of Smart Flow in our main categories:

TOP 50

Smart Flow is one of the top 50 Medical Practice Management Software products

TOP 100

Smart Flow is one of the 100 Workflow Management Software products

If you are interested in Smart Flow it could also be sensible to analyze other subcategories of Workflow Management Software gathered in our database of SaaS software reviews.

There are popular and widely used applications in each software category. But are they necessarily the best fit for your enterprise’s special needs? A trendy software product may have thousands of customers, but does it provide what you require? For this reason, do not blindly invest in popular systems. Read at least a few Smart Flow Workflow Management Software reviews and consider the elements that you wish to have in the software such as the fees, main tools, available integrations etc. Then, shortlist a few apps that fit your requirements. Check out the free trials of these apps, read online opinions, get clarifications from the vendor, and do your homework systematically. This exhaustive groundwork is sure to assist you choose the finest software platform for your company’s unique needs.

How Much Does Smart Flow Cost?

Smart Flow Pricing Plans:

Free Trial

Build Your Own

$299.95/month

Bundle

$549.95/month

Unlimited

$1,000/month

Enterprise

By quote

Smart Flow offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and decide which plan works the best for your business:

Build Your Own – $299.95/month or $2,995.95/annual billing

  • 1 Employee
  • 3 Included Logins
  • Up to 25 Trainees
  • Reception Management
  • Surgery Day Scheduling
  • Outpatient/Drop Off Set-Up
  • Hospitalized Patients
  • Billing Audit
  • Onboarding

The Build Your Own plan is a custom plan that customers can tailor to their own needs. For a more accurate costing, visit the pricing page of the website.

Bundle – $549.95/month or $5,499.95/annual billing

  • 30-70 Employees
  • 18 Included Logins
  • Up to 70 Trainees
  • Onsite Implementation
  • Analytics Club
  • Paperless Conversion
  • Reception Management
  • Surgery Day Scheduling
  • Outpatient/Drop Off Set-Up
  • Hospitalized Patients
  • Billing Audit
  • Onboarding

Unlimited- $1,000/month or $10,000/annual billing

  • Unlimited Employees
  • Unlimited Logins
  • Unlimited Trainees
  • Onsite Implementation
  • Analytics Club
  • Paperless Conversion
  • Reception Management
  • Surgery Day Scheduling
  • Outpatient/Drop Off Set-Up
  • Hospitalized Patients
  • Billing Audit
  • Onboarding

Enterprise – By quote

User Satisfaction

Positive Social Media Mentions 311
Negative Social Media Mentions 7

We realize that when you make a decision to buy Workflow Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Smart Flow reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Smart Flow. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Smart Flow pricing details?

Smart Flow Pricing Plans:

Free Trial

Build Your Own

$299.95/month

Bundle

$549.95/month

Unlimited

$1,000/month

Enterprise

By quote

Smart Flow offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and decide which plan works the best for your business:

Build Your Own – $299.95/month or $2,995.95/annual billing

  • 1 Employee
  • 3 Included Logins
  • Up to 25 Trainees
  • Reception Management
  • Surgery Day Scheduling
  • Outpatient/Drop Off Set-Up
  • Hospitalized Patients
  • Billing Audit
  • Onboarding

The Build Your Own plan is a custom plan that customers can tailor to their own needs. For a more accurate costing, visit the pricing page of the website.

Bundle – $549.95/month or $5,499.95/annual billing

  • 30-70 Employees
  • 18 Included Logins
  • Up to 70 Trainees
  • Onsite Implementation
  • Analytics Club
  • Paperless Conversion
  • Reception Management
  • Surgery Day Scheduling
  • Outpatient/Drop Off Set-Up
  • Hospitalized Patients
  • Billing Audit
  • Onboarding

Unlimited- $1,000/month or $10,000/annual billing

  • Unlimited Employees
  • Unlimited Logins
  • Unlimited Trainees
  • Onsite Implementation
  • Analytics Club
  • Paperless Conversion
  • Reception Management
  • Surgery Day Scheduling
  • Outpatient/Drop Off Set-Up
  • Hospitalized Patients
  • Billing Audit
  • Onboarding

Enterprise – By quote

What integrations are available for Smart Flow?

Smart Flow integrates with the following veterinary EMR systems:

  • Avimark
  • CHS Vet
  • Cornerstone
  • Customer Logic
  • eVetPractice
  • ezyVet
  • IDEXX Neo
  • ImproMed
  • Onward Vet
  • Open VPMS
  • RxWorks
  • SpecVet
  • VetBadger
  • VetLink SQL
  • Vet Office Suite
  • VisionVPM

Smart Flow also connects with the following anesthetic monitors:

  • Digicare: LW8, LW8 Lite and LW9x
  • Bionet: BM1vet, BM3vet, BM3vet touch, BM5vet and BM7vet
  • DRE: DRE Waveline EZ, Waveline Touch and Waveline PRO
  • Vetland: VP-700, VP-1000, VP-1200, V1407, V1410 and V1412
  • Cardell: 9401, 9402, 9500 & Touch
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Reviewed By Jenny Chang
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