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Facilities Management eXpress Review

Facilities Management eXpress
Our score: 8.7 User satisfaction: 91%

What is Facilities Management eXpress?

Facilities Management eXpress (FMX) helps you streamline and automate processes with key features such as work order management, transportation scheduling and reporting and analytics. It equips facilities managers with tools for tracking work orders, scheduling resources, and planning maintenance jobs more efficiently. The platform is useful for businesses of varying sizes and industries, as well as schools, property management companies, government facilities, religious organizations, and manufacturing plants.

The vendor claims that its system allows clients to shorten their work order response time from three to five days to one day, if not less. That’s because the platform comes with a cloud-based Computerized Maintenance Management System (CMMS) that gives them a calendar view where even users who don’t specialize in IT can submit, track, and manage their assets, requests, and events. For facility managers handling schools, manufacturing plants, or other related roles, they can view and resolve urgent tasks as well as move non-urgent ones to a different date on their calendar with just a few clicks. This platform’s reporting and analytics tools can also show where team members are excelling and which aspects of your operations need improvement.

For small companies on a tight budget, no money goes to waste as FMX offers quote-based pricing and a customizable system. The vendor’s technicians can make sure that when they implement this platform, all the features that come with it will be useful to their operations.

Overview of Facilities Management eXpress Benefits

When facility managers need to juggle all their tasks and beat every deadline, they need to cut down on the amount of time spent to accomplish them. Facilities Management eXpress is the most budget-friendly way to simplify their complex tasks and completely eliminate menial ones. Read on to see more benefits that you can reap from using FMX as your facilities management platform.

Customizable Software

In addition to being equipped with robust features, Facilities Management eXpress can be built according to your organization’s needs. This highly configurable platform also has a user-friendly interface, so that you and the rest of your facilities management team can get to work as soon as possible. The vendor also has experts dedicated to assisting you with configuring the software, so that you have all the tools you need won’t waste space on ones that you don’t.

Frequent Enhancements and Updates

The vendor constantly updates the software. In 2017 alone, the platform was upgraded many times, averaging one update every three days. With the agility of the vendor, users can send in suggestions for new features and inform them of bugs to keep the updates small. This way, facilities managers can still use the software while minimizing confusion and disruptions to their workflow.

Simplicity of Platform Use

Accomplishing daily tasks involved in facilities management is time-consuming enough; teaching yourself and the rest of your staff how to navigate a platform to make this job simpler is seldom worth the effort. Facilities Management eXpress’ easy-to-use software eliminates the need for extensive technical knowledge before giving users access to powerful features to keep their facilities running smoothly. Operations managers experience minimal to no disruption in their workflow because this software requires no learning curve.

Widespread Customer Support

Using Facilities Management eXpress doesn’t require business owners and facility managers to have technical expertise, but questions will still likely arise regarding the software’s functionalities. To help users with their inquiries while maximizing their time, the vendor offers free, unlimited support via phone and email. Facilities Management eXpress also provides free educational materials available for reference as well as a frequently asked questions section.

Overview of Facilities Management eXpress Features

  • Direct Occupant Communication
  • Archived Service Request Details
  • Image and File Attachments
  • Budget and Report Compiling
  • Interactive Dashboards
  • Labor Cost Calculator
  • Task Assigning and Receiving
  • Direct Vendor Communication
  • Prioritize Tasks in Advance
  • Recurring Task Scheduling
  • Automatic Team Member Notifications
  • Daily Team Task Calendar
  • Color-Coded Job Status Viewing
  • Set User Permissions
  • Hour and Expense Tracking
  • Building Automation System (BAS) Integrating
  • Tracking Equipment History
  • Equipment Data Storage
  • Equipment Search Filters
  • Data Importing by Batch
  • Printable QR Barcode Scanning
  • History-Based Predictive Item Ordering
  • Automatic Purchasing Department Notifications
  • Direct Contractor Communication
  • Vehicle Maintenance and Repair Cost Tracking
  • Room and Vehicle Double-Booking Prevention
  • Take-Off and Return Times Documentation
  • Trip Mileage Logs
  • Customizable Scheduling Request Form
  • Customizable Transportation Request Form
  • Athletics Calendar Synchronization
  • Calendar Embedding on Website
  • Required Cost Estimates and Invoicing
  • Same-Supplier Multiple Ordering
  • Setting Purchase Approval Processes
  • Purchasing Staff Email and Text Alerts
  • Viewable Estimated Delivery Dates.
  • Print and Email Purchase Order Forms
  • Automatic Restocking Notifications to Suppliers
  • Automatic Inventory Costs Calculator
  • Automatic Order Cost Estimate Calculator
  • Missing Items and Cost Miscalculation Prevention
  • Custom Field Reports
  • Interactive Analytics Boards
  • Comprehensive Operations Overview
  • Labor and Maintenance Cost Viewing
  • Overall Equipment Maintenance Summary
  • Overall Team Performance Summary
  • Schedule and Facility-Rental Financial Reports
  • Daily Report Generation
  • User Single Sign-On
  • On-Premise Active Directory System
  • Central User Space for Community MEmbers
  • Convenient Room Reservations and Invoicing
  • FMX REST API Access

What Problems Will Facilities Management eXpress Solve?

Idled Work Order Management

When a team’s job lists remains queued for so long, your work operations idle. This drastically lowers productivity in the long run and can lead to a huge loss in profit. FMX can prevent this with its work order management functionality, which allows everyone in your organization to log in the software portal and send out a request in minutes! Your managers can then easily respond, assign, and resolve issues while keeping track of time and expenses.

Unplanned Costly System Downtime Maintenance

Unexpected technical downtime is uncommon in corporate settings, but it still causes unnecessary expenses each time it happens. If these instances remain unchecked, they could impede the long-term growth of small businesses, particularly startups that are on a tight budget. Using FMX, managers can automatically issue reminders of planned maintenance jobs to guarantee that they stay on schedule.

Overlooked Inventory and Assets

With warehouses filled to the brim with products and other assets offered by your company, it’s possible to overlook a few of them. FMX provides a unique QR code for each asset, so employees can easily track all of them. They will be able to do this by scanning the QR codes using their tablet or smartphone, allowing them to adjust inventory quantities accordingly, view asset maintenance procedures and history, and more.

Facilities Management eXpress Position In Our Categories

Because businesses have particular business-related needs, it is wise that they abstain from getting a one-size-fits-all, ”best” software product. Regardless, it would be futile to discover such application even among popular software products.
The rational step to do can be to shortlist the numerous important factors which demand scrutiny including important features, packages, technical skill ability of the users, organizational size, etc. After which, you must perform the research exhaustively. Have a look at some of these Facilities Management eXpress analyses and check out each of the software options in your shortlist in detail. Such all-encompassing product investigation ascertains you take out unfit applications and select the system that offers all the benefits you require company requires in sustaining growth.

Position of Facilities Management eXpress in our main categories:

TOP 20

Facilities Management eXpress is one of the top 20 Facility Management Software products

If you are considering Facilities Management eXpress it could also be beneficial to investigate other subcategories of Facility Management Software collected in our database of SaaS software reviews.

It is important to keep in mind that virtually no app in the Facility Management Software category will be a perfect solution able to fulfill all the needs of various company types, sizes and industries. It may be a good idea to read a few Facilities Management eXpress Facility Management Software reviews first as specific services can excel just in a very narrow set of applications or be prepared with a very specific industry in mind. Others might work with a goal of being simple and intuitive and therefore lack complex features needed by more experienced users. You can also find services that cater to a wide group of customers and give you a rich feature set, but that usually comes at a more significant price of such a service. Ensure you're aware of your requirements so that you buy a software that offers all the functionalities you search for.

How Much Does Facilities Management eXpress Cost?

Facilities Management eXpress Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Facilities Management eXpress pricing is by quote only. 

User Satisfaction

Positive Social Media Mentions 77
Negative Social Media Mentions 6

We realize that when you make a decision to buy Facility Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Facilities Management eXpress reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Facilities Management eXpress. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Facilities Management eXpress pricing details?

Facilities Management eXpress Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Facilities Management eXpress pricing is by quote only. 

What integrations are available for Facilities Management eXpress?

Facilities Management eXpress has an API key to help you integrate it with your key systems. Here are some of the systems it can integrate with:

  • Arbiter
  • Big Teams
  • Church Community Builder
  • Veracross
  • Blackbaud
  • RSchool
  • Zonar
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Reviewed By Jenny Chang
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