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Starboard Suite REVIEW

Online Booking Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 7.6

What is Starboard Suite?

Starboard Suite is a reservation and online booking software that also functions as a tour operator solution. It is used by businesses of all sizes in the hospitality and travel  industry, as it is specifically designed for passenger vessels  and watersports operators. According to its users, the reservation management software is an easy to use, intuitive, and uncomplicated solution that enables them to manage their business from a single dashboard.

Starboard Suite aids owners and operators of commuter ferries; dinner,lunch, and sightseeing cruises; whale and dolphin watching, cycle boats, banana boats and parasailing manage their check-ins, inventory, and sales. Furthermore, as an integrated platform, it offers an enterprise-level reporting and detailed audit trails. The software also provides free updates as well as customization, training, and support for its users.

Overview of Starboard Suite Benefits

A prominent feature of Starboard Suite is its flexible check-in system. This feature allows operators to easily and quickly track their customers arriving and boarding on their vessels. It also provides them the option to track multiple phases allowing the tracking of group arrivals and individual passenger boarding on a separate manifest. This feature which is optimized by the electronic system of the software can be combined with the paper-based ticketing system used by businesses but it is a stand-alone functionality and would help users maintain a paperless check-in and ticketing system.

When tracking passengers boarding on a vessel, the software would show both the list of passengers who have already checked-in and yet to check-in. The system indicates the total number of parties or individuals on board including the number of adults, children, and infants within parties. The list of passengers can be sorted based on manifest or last name. As passengers arrive, users would be able to check the actual number of persons who are on board against the total number of persons that are expected to be on board as indicated on the online booking.

Meanwhile, Starboard Suite is also equipped with Marketing and SEO tools helping users to attract more customers leading to the growth of their business. The SEO tool is used to optimize individual event pages to improve ranking in the Google search results. Since the software supports integration with Google Analytics, users can track and assess the their online marketing campaigns. The schedules and prices offered by their business are also viewed by customers when they search directions using Google Maps. This is because of the Google Transit Integration that is also supported by Starboard Suite.

Moreover, the management and reporting capability of Starboard Suite is also one of its powerful tools. This feature aids users to oversee and control the entire operation of their business which includes tracking all changes made to a booking, changing reservations, events, prices, locations, and taxes; viewing a calendar of all the events scheduled, and exporting of reports and data to Excel and QuickBooks.

This feature also allows them to manage their employees by enabling them to create unlimited employee accounts wherein they are provided with 6 permission levels they can use to grant levels of access to their employees according to their respective roles. The management and reporting feature of Starboard Suite doesn’t only streamline the business operations of those engaged in the hospitality and travel industry but it also promotes the importance of detailed management and financial information in growing a business.

Overview of Starboard Suite Features

  • Flexible Check-In System
  • Marketing and SEO Tools
  • Point Of Sale
  • Google Analytics Integration
  • Google Transit Integration
  • Management and Reporting
  • Detailed Audit Trails
  • Unlimited Employee Accounts with 6 Levels of Permission
  • Roles Based Access For Employees
  • Online Bookings From Any Device
  • Real Time Booking Availability Check
  • Track Booking Status
  • Offer Promotions and Discounts
  • Customized Emails with Company Logo
  • Price/Margin Management
  • Data Filtering and Ranging

Starboard Suite Position In Our Categories

Position of Starboard Suite in our main categories:

50

Starboard Suite is one of the top 50 Online Booking Software products

50

Starboard Suite is one of the 50
Online Booking Software products


If you are considering Starboard Suite it could also be beneficial to investigate other subcategories of Best Online Booking Software listed in our database of SaaS software reviews.

There are trendy and widely used systems in each software category. But are they necessarily the best fit for your organization’s unique requirements? A market-leading software solution may have thousands of customers, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Starboard Suite reviews and consider the factors that you wish to have in the software such as the cost, main functionality, available integrations etc. Then, select a few apps that fit your requirements. Try out the free trials of these apps, read online comments, get clarifications from the seller, and do your research systematically. This exhaustive homework is certain to assist you choose the most excellent software solution for your organization’s specific requirements.

How Much Does Starboard Suite Cost?

Starboard Suite offers no fixed enterprise pricing plans, and charges a fee per each ticker.  For operators who process between 3600 and 15,000 tickets/year, the service fee is $1.50/per ticket. For more than 15,000 tickets a year, you will get a special discount. Contact the company for more details.

User Satisfaction

We realize that when you make a decision to buy Online Booking Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Starboard Suite reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Starboard Suite. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported
  • Windows
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • One-time payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

What are Starboard Suite pricing details?

Starboard Suite offers no fixed enterprise pricing plans, and charges a fee per each ticker.  For operators who process between 3600 and 15,000 tickets/year, the service fee is $1.50/per ticket. For more than 15,000 tickets a year, you will get a special discount. Contact the company for more details.

What integrations are available for Starboard Suite?

Starboard Suite supports the following integrations: 

  • Stripe 
  • Square 
  • Authorize.Net 
  • smartwaiver 
  • tripadvisor 
  • MailChimp 
  • Google Analytics 
  • Google Transit 
  • Constant Contact 
  • QuickBooks

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