ThoughtBuzz Review
What is ThoughtBuzz?
ThoughtBuzz is a social media management and monitoring platform that allows businesses of various sizes to easily and effectively manage and publish their social media profiles. It provides real-time insights into the success and performance of social media campaigns and activities.
The mobile-friendly and fully managed platform helps identify key trends and influencers for better engagement and promotion on the social media. The core platform offers Social Media Management, Social Customer Engagement, Social Listening, Collaboration, Social Analytics and Governance. The platform helps businesses elevate their branding, marketing and social-media activities through its full-spectrum analysis, which is deeply integrated into the social-media management. The platform offers powerful social media monitoring and data mining capabilities and is highly scalable according to individual requirements and business needs.
Show MoreOverview of ThoughtBuzz Benefits
The Social Media Management module allows creating custom feeds from different social profiles such as Facebook, YouTube, Instagram and Twitter, which are all viewable in a single dashboard. One-click scheduling and publishing saves time and makes it easier to post on multiple social media sites according to local time. Social Customer Engagement is designed to deliver social customer services that are impactful and help build customer loyalty.
The social inbox provides a single hub to view conversations from different social media channels, while unified customer profiles allow importing social followers/fans in real-time. Complete interaction history is also available, allowing organizations to deliver more personalized and contextual response. Prioritization features ensure that important conversations are dealt immediately according to pre-defined priority rules.
The Social Listening module provides data from millions of sources, including forums, blogs, social networks, news, RSS and more and supports hashtag tracking for Twitter and Instagram. The benchmarking features allow tracking competitor keywords, which provide a deep insight into what the competition is doing and what works for them. The collaboration features ensure transparency and include context passing and expert recommendations. The Social Analytics and insights help businesses make more informed decisions using cross-platform holistic social insights, including social customer, conversation, team, influencer and competition insights. Governance process workflows provide better control and help control social media content more effectively. Audit trails help protect brands against mishandlings and provide detailed logs of each system interaction.
Show MoreOverview of ThoughtBuzz Features
- Social Media Management
- Multiple Social Profiles Feeds
- Post Scheduling and Publishing
- Localized time-zone posting
- Content drafts
- Notifications workspace
- Social Customer Engagement
- Social Inbox
- Unified customer profiles
- Response templates
- Conversation history
- Case management
- Priority rules
- Tagging
- Social listening
- Source monitoring
- Keyword grouoing
- Hashtag tracking
- Competitive benchmarking
- Unified social trends
- Collaboration
- Context passing
- Expert recommendation
- Social Analytics
- Account, customer, conversation, team, influencer and competition insights
- Governance
- Approval workflows
- SLA administration
- Roles and permissions
- Audit trails
- Configurable notifications and alerts
ThoughtBuzz Position In Our Categories
Knowing that businesses have specific business-related wants, it is rational they avoid paying for a one-size-fits-all, “perfect” software. Nevertheless, it would be difficult to try to pinpoint such a software solution even among recognizable software solutions. The rational step to do can be to write the various key functions which necessitate deliberation such as key features, costing, skill aptitude of staff members, company size, etc. After which, you should follow through the product research systematically. Browse over these ThoughtBuzz analyses and scrutinize each of the applications in your list more closely. Such all-encompassing research ascertains you keep away from mismatched software products and subscribe to the one which has all the features your company requires in growing the business.
Position of ThoughtBuzz in our main categories:
TOP
200
ThoughtBuzz is one of the top 200 Customer Experience Management Software products
TOP
100
ThoughtBuzz is one of the 100 Reputation Management Software products
TOP
100
ThoughtBuzz is one of the top 100 Social Media Management Tools products
If you are considering ThoughtBuzz it may also be a good idea to check out other subcategories of Customer Experience Management Software listed in our database of B2B software reviews.
There are popular and widely used applications in each software group. But are they automatically the best fit for your enterprise’s special requirements? A market-leading software solution may have thousands of users, but does it present what you require? For this reason, do not blindly invest in popular systems. Read at least a few ThoughtBuzz Customer Experience Management Software reviews and think about the aspects that you want in the software such as the cost, main features, available integrations etc. Then, select a few systems that fit your wants. Try out the free trials of these products, read online comments, get clarifications from the maker, and do your investigation systematically. This profound research is sure to assist you find the most excellent software solution for your company’s specific wants.
How Much Does ThoughtBuzz Cost?
ThoughtBuzz Pricing Plans:
Free Trial
Sample pack
Free
Starter pack
$5.78/mo
Pro pack
$143.86/mo
Enterprise pack
By quote
What are ThoughtBuzz pricing details?
ThoughtBuzz Pricing Plans:
Free Trial
Sample pack
Free
Starter pack
$5.78/mo
Pro pack
$143.86/mo
Enterprise pack
By quote
ThoughtBuzz offers four SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your company:
Sample pack: Free
- Five keywords
- One track
- Two social profiles
- One user login
- 45 days data history (excluding Facebook and Twitter)
- 5,000 results/month
- Two social public pages
- Reporting
Starter pack: 8 Singapore Dollars/month (US$5.78/mo)
- 10 keywords
- 1 track
- 5 social profiles
- Private messages
- 2 user logins
- 90 days data history (excluding Facebook and Twitter)
- 10,000 results/month
- 8 social public pages
- Reporting
Pro pack: 199 Singapore Dollars/month (US$143.86/mo)
- 20 keywords
- 2 tracks
- 10 social profiles
- Private messages
- 3 user logins
- 120 days data history (excluding Facebook and Twitter)
- 30,000 results/month
- 15 social public pages
- Reporting
Enterprise pack: By quote
- 25-unlimited keywords
- 5-unlimited track
- 25-unlimited social profiles
- Private messages
- 5-unlimited user logins
- 180 days data history (excluding Facebook and Twitter)
- Unlimited results/month
- 25-unlimited social public pages
- Reporting
- API
User Satisfaction
Positive Social Media Mentions
17
Negative Social Media Mentions
0
We know that when you make a decision to get a Customer Experience Management Software it’s vital not only to find out how experts score it in their reviews, but also to check whether the actual users and businesses that bought it are actually satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ThoughtBuzz reviews across a wide array of social media sites. The data is then presented in an easy to digest way revealing how many customers had positive and negative experience with ThoughtBuzz. With that information available you should be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ThoughtBuzz?
ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
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