Antlere is a customer feedback, loyalty, and analysis tool designed to help retails stores harness the power of customer feedback, identify salable products and services, spot and reward loyal customers, and more. The software allows users to see and understand customer behavior and discover via surveys, recognize dissatisfied customers, and effectively target them to get them back the fold.
Antlere is built to ultimately help businesses create and maintain an army of loyal customers who will function as their ambassadors, marketing their business to their circle of friends and loved ones. With powerful, highly actionable customer insights and data, Antlere users are able to effectively engage customers, reward those who are loyal to their brand, and retain more customers, generate more sales, and drive business growth to higher heights.
Show MoreAntlere helps your retail business get the most out of your customers by helping you gather genuine feedback by enabling you to send massive survey requests to your customers through multiple channels – email, SMS, kiosks, Web, shareable links, IVR, and voice. You can create targeted, tailored surveys to help you get the data and insights that you need to make better business decisions and actions.
By segmenting your survey campaigns, you are able to discover areas where your business excel and aspects where it lags behind. From your customers’ response, you and your team will realize which product, service, store location, and staff are wowing your customers and which are performing poorly.
You know people are talking about your business. But Antlere helps you know more. The system helps you organize your feedback and analyze trends with just a glance through manual and automatically generated tags. Mentions of your brand, product, or service are also documented and analyzed to see how they impact a customer’s decision to become a promoter or a detractor.
With Antlere, you know the meaning and emotions that run behind the feedback of your customers through powerful analytical tools. Text analytics decipher your customers’ feedback and decode the meaning behind their response. The sentiment analysis functionality goes deeper into the feedback of your customers and interprets emotions in expression, determine if the response is positive, negative or neutral, and to what degree.
Show MoreKnowing that businesses have distinctive business-related needs, it is reasonable that they abstain from purchasing an all-in-one, ”best” software. Nonetheless, it would be hard to chance on such an app even among branded software solutions. The reasonable thing to do should be to spell out the various major functions which need investigation such as key features, budget, skill levels of the employees, organizational size, etc. Then, you should conduct your product research fully. Go over some of these Antlere reviews and look into each of the software programs in your shortlist more closely. Such well-rounded product research can make sure you stay away from ill-fitting software products and choose the system which delivers all the aspects your company requires.
Position of Antlere in our main categories:
Antlere is one of the top 100 Customer Experience Management Software products
If you are considering Antlere it might also be a good idea to examine other subcategories of Customer Experience Management Software gathered in our database of SaaS software reviews.
Each business has its own characteristics, and may require a specific Customer Experience Management Software solution that will be adjusted to their business size, type of clients and staff and even specific niche they support. We advise you don't count on finding a perfect services that will be suitable for each company no matter what their background is. It may be a good idea to read a few Antlere Customer Experience Management Software reviews first and even then you should remember what the solution is supposed to do for your company and your staff. Do you need a simple and intuitive app with only elementary features? Will you actually use the advanced tools needed by experts and big enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to get a solid software that will fit your budget.
Antlere Pricing Plans:
$49/month
$99/month
$149/month
By quote
Antlere Pricing Plans:
Free Trial
Basic
$49/month
Basic
$99/month
Advanced
$149/month
Enterprise
By quote
Antlere offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $49/month or $39/month (Annual Billing)
Basic – $99/month or $79/month (Annual Billing)
Advanced – $149/month or $119/month (Annual Billing)
Enterprise – By quote
We are aware that when you decide to purchase a Customer Experience Management Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to discover if the real clients and enterprises that purchased these solutions are actually happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Antlere reviews across a wide range of social media sites. The information is then presented in an easy to understand form showing how many customers had positive and negative experience with Antlere. With that information at hand you will be prepared to make an informed business decision that you won’t regret.
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Antlere has a team of dedicated software engineers who are trained to integrate the software with any other system or application.
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