MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Antlere Review

Antlere
Our score: 8.0 User satisfaction: 100%

What is Antlere?

Antlere is a customer feedback, loyalty, and analysis tool designed to help retails stores harness the power of customer feedback, identify salable products and services, spot and reward loyal customers, and more. The software allows users to see and understand customer behavior and discover via surveys, recognize dissatisfied customers, and effectively target them to get them back the fold.

Antlere is built to ultimately help businesses create and maintain an army of loyal customers who will function as their ambassadors, marketing their business to their circle of friends and loved ones. With powerful, highly actionable customer insights and data, Antlere users are able to effectively engage customers, reward those who are loyal to their brand, and retain more customers, generate more sales, and drive business growth to higher heights.

Overview of Antlere Benefits

Antlere helps your retail business get the most out of your customers by helping you gather genuine feedback by enabling you to send massive survey requests to your customers through multiple channels – email, SMS, kiosks, Web, shareable links, IVR, and voice.  You can create targeted, tailored surveys to help you get the data and insights that you need to make better business decisions and actions.

By segmenting your survey campaigns, you are able to discover areas where your business excel and aspects where it lags behind. From your customers’ response, you and your team will realize which product, service, store location, and staff are wowing your customers and which are performing poorly.

You know people are talking about your business. But Antlere helps you know more. The system helps you organize your feedback and analyze trends with just a glance through manual and automatically generated tags. Mentions of your brand, product, or service are also documented and analyzed to see how they impact a customer’s decision to become a promoter or a detractor.

With Antlere, you know the meaning and emotions that run behind the feedback of your customers through powerful analytical tools. Text analytics decipher your customers’ feedback and decode the meaning behind their response. The sentiment analysis functionality goes deeper into the feedback of your customers and interprets emotions in expression, determine if the response is positive, negative or neutral, and to what degree.

Overview of Antlere Features

  • Survey Management
  • Custom Surveys
  • Multiple Survey Channels
  • Segmented Campaigns
  • Custom Logo
  • Custom Intro
  • Inline Editing
  • Text Analytics
  • Sentiment Analysis
  • Trends and Tagging
  • Mentions
  • Survey Stats
  • Loyalty Meter
  • NPS Over Time

What Problems Will Antlere Solve?

  1. Prioritizing problems in product or services becomes easier and more effortless.
  2. Drive more sales by creating new customers from IMPACT program using your promoters.
  3. Sending discounts to your promoters to thank them or detractors to accommodate them against any complaint.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Antlere Position In Our Categories

Keeping in mind businesses have their own business demands, it is sensible they abstain from going for a one-size-fits-all, “perfect” solution. Regardless, it is troublesome to try to come across such an app even among well-known software products.
The better thing to undertake is to tabulate the varied essential factors that necessitate consideration including important features, plans, skill competence of staff members, company size, etc. Thereafter, you should perform the product research exhaustively. Read these Antlere review articles and check out each of the software solutions in your list more closely. Such well-rounded research can make sure you avoid ill-fitting apps and pay for the one which delivers all the tools you require business requires in sustaining growth.

Position of Antlere in our main categories:

TOP 100

Antlere is one of the top 100 Customer Experience Management Software products

If you are interested in Antlere it may also be a good idea to analyze other subcategories of Customer Experience Management Software collected in our database of B2B software reviews.

Every organization has different needs and requires a system that can be personalized for their size, type of employees and clients, and the particular industry they are in. For these reasons, no system can proffer perfect tools out-of-the-box. When you look for a software app, first be sure what you want it for. Read some Antlere Customer Experience Management Software reviews and ask yourself do you want basic functionality or do you want sophisticated tools? Are there any industry-specific tools that you are seeking? Get the answers to these queries to assist your search. There are lots of factors that you need to mull over and these include your budget, particular business wants, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally zero in on the app that offers all that you require to enhance your firm efficiency and productivity.

How Much Does Antlere Cost?

Antlere Pricing Plans:

Free Trial

Basic

$49/month

Basic

$99/month

Advanced

$149/month

Enterprise

By quote

Antlere offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $49/month or $39/month (Annual Billing)

  • Email and Web
  • 500 Responses
  • Unlimited Surveys
  • 2 Campaigns
  • Conversations
  • 50 Discounted Credits
  • 25 Antlere Impact Credits
  • 5 Analysis By Tag
  • Customization & Branding (Logo Only)
  • Campaign Dashboard
  • Top Level Analysis
  • Analysis by CSV properties

Basic – $99/month or $79/month (Annual Billing)

  • All Basic Features
  • Email, Web, Kiosk, and Link
  • 1,250 Responses
  • 5 Campaigns
  • 125 Discount Credits
  • 75 Antlere Impact Credits
  • 10 Analysis By Tag
  • Auto Tag Recommendations
  • Customization & Branding (Logo and Intro)
  • Survey Scheduling

Advanced – $149/month or $119/month (Annual Billing)

  • All Intermediate Features
  • Email, Web, Kiosk, Link and SMS
  • 2,500 Responses
  • 10 Campaigns
  • 250 Discount Credits
  • 125 Antlere Impact Credits
  • 15 Analysis By Tag

Enterprise – By quote

  • All Features
  • Email, Web, Kiosk, Share, SMS, Voice, IVR
  • Unlimited Responses
  • Unlimited Surveys
  • Unlimited Campaigns
  • Unlimited Conversations
  • Unlimited Discount Credits
  • Unlimited Antlere Impact Credits
  • Unlimited Analysis By Tag
  • Unlimited Auto Tag Recommendations
  • Full Customization & Branding
  • Custom Questions

User Satisfaction

Positive Social Media Mentions 18
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Antlere reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Antlere. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Antlere Alternatives

Top Competitors To Antlere By Price

Trending Customer Experience Management Software Reviews

Product name:
Score:
Satisfaction:
5.9
89%
8.0
100%
8.8
N/A
8.0
100%

Antlere Comparisons

Product name:

What are Antlere pricing details?

Antlere Pricing Plans:

Free Trial

Basic

$49/month

Basic

$99/month

Advanced

$149/month

Enterprise

By quote

Antlere offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $49/month or $39/month (Annual Billing)

  • Email and Web
  • 500 Responses
  • Unlimited Surveys
  • 2 Campaigns
  • Conversations
  • 50 Discounted Credits
  • 25 Antlere Impact Credits
  • 5 Analysis By Tag
  • Customization & Branding (Logo Only)
  • Campaign Dashboard
  • Top Level Analysis
  • Analysis by CSV properties

Basic – $99/month or $79/month (Annual Billing)

  • All Basic Features
  • Email, Web, Kiosk, and Link
  • 1,250 Responses
  • 5 Campaigns
  • 125 Discount Credits
  • 75 Antlere Impact Credits
  • 10 Analysis By Tag
  • Auto Tag Recommendations
  • Customization & Branding (Logo and Intro)
  • Survey Scheduling

Advanced – $149/month or $119/month (Annual Billing)

  • All Intermediate Features
  • Email, Web, Kiosk, Link and SMS
  • 2,500 Responses
  • 10 Campaigns
  • 250 Discount Credits
  • 125 Antlere Impact Credits
  • 15 Analysis By Tag

Enterprise – By quote

  • All Features
  • Email, Web, Kiosk, Share, SMS, Voice, IVR
  • Unlimited Responses
  • Unlimited Surveys
  • Unlimited Campaigns
  • Unlimited Conversations
  • Unlimited Discount Credits
  • Unlimited Antlere Impact Credits
  • Unlimited Analysis By Tag
  • Unlimited Auto Tag Recommendations
  • Full Customization & Branding
  • Custom Questions

What integrations are available for Antlere?

Antlere has a team of dedicated software engineers who are trained to integrate the software with any other system or application.

Note

Antlere
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW
Reviewed By Jenny Chang
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.