Antlere Review
What is Antlere?
Antlere is a customer feedback, loyalty, and analysis tool designed to help retails stores harness the power of customer feedback, identify salable products and services, spot and reward loyal customers, and more. The software allows users to see and understand customer behavior and discover via surveys, recognize dissatisfied customers, and effectively target them to get them back the fold.
Antlere is built to ultimately help businesses create and maintain an army of loyal customers who will function as their ambassadors, marketing their business to their circle of friends and loved ones. With powerful, highly actionable customer insights and data, Antlere users are able to effectively engage customers, reward those who are loyal to their brand, and retain more customers, generate more sales, and drive business growth to higher heights.
Show MoreOverview of Antlere Benefits
Antlere helps your retail business get the most out of your customers by helping you gather genuine feedback by enabling you to send massive survey requests to your customers through multiple channels – email, SMS, kiosks, Web, shareable links, IVR, and voice. You can create targeted, tailored surveys to help you get the data and insights that you need to make better business decisions and actions.
By segmenting your survey campaigns, you are able to discover areas where your business excel and aspects where it lags behind. From your customers’ response, you and your team will realize which product, service, store location, and staff are wowing your customers and which are performing poorly.
You know people are talking about your business. But Antlere helps you know more. The system helps you organize your feedback and analyze trends with just a glance through manual and automatically generated tags. Mentions of your brand, product, or service are also documented and analyzed to see how they impact a customer’s decision to become a promoter or a detractor.
With Antlere, you know the meaning and emotions that run behind the feedback of your customers through powerful analytical tools. Text analytics decipher your customers’ feedback and decode the meaning behind their response. The sentiment analysis functionality goes deeper into the feedback of your customers and interprets emotions in expression, determine if the response is positive, negative or neutral, and to what degree.
Show MoreOverview of Antlere Features
- Survey Management
- Custom Surveys
- Multiple Survey Channels
- Segmented Campaigns
- Custom Logo
- Custom Intro
- Inline Editing
- Text Analytics
- Sentiment Analysis
- Trends and Tagging
- Mentions
- Survey Stats
- Loyalty Meter
- NPS Over Time
What Problems Will Antlere Solve?
- Prioritizing problems in product or services becomes easier and more effortless.
- Drive more sales by creating new customers from IMPACT program using your promoters.
- Sending discounts to your promoters to thank them or detractors to accommodate them against any complaint.
Antlere Position In Our Categories
Since businesses have particular business-related needs, it is only wise that they steer clear of paying for an all-in-one, ”best” software. Needless to say, it would be futile to discover such a software solution even among sought-after software products. The clever step to do would be to note down the varied key factors that call for a research like crucial features, plans, skill levels of the employees, organizational size, etc. Next, you should perform your research comprehensively. Read these Antlere reviews and check out each of the software options in your list in detail. Such all-encompassing research guarantee you take out unfit apps and choose the one which meets all the benefits your business requires.
Position of Antlere in our main categories:
TOP
100
Antlere is one of the top 100 Customer Experience Management Software products
If you are interested in Antlere it could also be beneficial to investigate other subcategories of Customer Experience Management Software collected in our base of B2B software reviews.
Organizations have diverse needs and requirements and no software platform can be just right in such a condition. It is pointless to try to find a perfect off-the-shelf software product that fulfills all your business requirements. The smart thing to do would be to adapt the solution for your specific requirements, worker skill levels, budget, and other aspects. For these reasons, do not hasten and pay for well-publicized leading systems. Though these may be widely used, they may not be the best fit for your specific requirements. Do your groundwork, check out each short-listed application in detail, read a few Antlere Customer Experience Management Software reviews, call the seller for clarifications, and finally select the application that provides what you need.
How Much Does Antlere Cost?
Antlere Pricing Plans:
Free Trial
Basic
$49/month
Basic
$99/month
Advanced
$149/month
Enterprise
By quote
What are Antlere pricing details?
Antlere Pricing Plans:
Free Trial
Basic
$49/month
Basic
$99/month
Advanced
$149/month
Enterprise
By quote
Antlere offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $49/month or $39/month (Annual Billing)
- Email and Web
- 500 Responses
- Unlimited Surveys
- 2 Campaigns
- Conversations
- 50 Discounted Credits
- 25 Antlere Impact Credits
- 5 Analysis By Tag
- Customization & Branding (Logo Only)
- Campaign Dashboard
- Top Level Analysis
- Analysis by CSV properties
Basic – $99/month or $79/month (Annual Billing)
- All Basic Features
- Email, Web, Kiosk, and Link
- 1,250 Responses
- 5 Campaigns
- 125 Discount Credits
- 75 Antlere Impact Credits
- 10 Analysis By Tag
- Auto Tag Recommendations
- Customization & Branding (Logo and Intro)
- Survey Scheduling
Advanced – $149/month or $119/month (Annual Billing)
- All Intermediate Features
- Email, Web, Kiosk, Link and SMS
- 2,500 Responses
- 10 Campaigns
- 250 Discount Credits
- 125 Antlere Impact Credits
- 15 Analysis By Tag
Enterprise – By quote
- All Features
- Email, Web, Kiosk, Share, SMS, Voice, IVR
- Unlimited Responses
- Unlimited Surveys
- Unlimited Campaigns
- Unlimited Conversations
- Unlimited Discount Credits
- Unlimited Antlere Impact Credits
- Unlimited Analysis By Tag
- Unlimited Auto Tag Recommendations
- Full Customization & Branding
- Custom Questions
User Satisfaction
Positive Social Media Mentions
18
Negative Social Media Mentions
0
We know that when you choose to purchase a Customer Experience Management Software it’s crucial not only to find out how experts rank it in their reviews, but also to discover whether the actual users and companies that purchased this software are indeed content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Antlere reviews across a vast array of social media sites. The information is then presented in an easy to digest way indicating how many people had positive and negative experience with Antlere. With that information at your disposal you will be ready to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Antlere?
Antlere has a team of dedicated software engineers who are trained to integrate the software with any other system or application.
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