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Brandelp REVIEW

Customer Experience Management Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 8.0

What is Brandelp?

Brandelp is a feedback collection and customer experience management software. It has public and private boxes that allow you to arrange reviews for action. In line with that, the solution enables you to convert each feedback you receive into a task and assign into a relevant team member.

Additionally, Brandelp helps you keep open lines of communications with your customers. The platform immediately notifies connected users regarding status changes for them to be aware of the actions taken regarding their reviews. As such, you can keep your users engaged even after the feedback collection process.

Furthermore, Brandelp assists you in receiving direct inquiries regarding your product or service. Much like feedback, these inquiries can be transformed into tasks for action. This way, you can increase your customer base even before your launch or relaunch.

Overview of Brandelp Benefits

Public & Private Feedback

Brandelp has what it calls boxes that you can use to gather customer feedback. And in case you receive reviews that are unique or need to be set on private, you can set them apart in private boxes. As a result, you can ensure that only you and your staff can see tricky opinions.

Feedback & Inquiries to Action Items

With Brandelp, you can convert every feedback and inquiry you receive into tasks. This allows you to prioritize events so that you can address pressing issues promptly.

Open Communications

Users like to know that their suggestions and opinions have been taken into account. You can make sure that they are aware of the actions you have taken regarding their feedback with alerts. Brandelp helps you do this by sending notifications every time you make changes to the statuses of reviews.

Domain Integration & Customization

Brandelp makes it easier for you to collect reviews by integrating with your domain. This also allows you to offer a consistent experience to users. Additionally, you can customize the interface of your account with themes. You can also change the views of every section to suit your needs better.

Better Product or Service

When you have redesigned your product or service while taking into consideration customer feedback, you can relaunch or launch with confidence. Because of Brandelp, you can be sure that you can attract a wider audience.

Overview of Brandelp Features

  • Announcements
  • Feedback Categorization
  • Private Feedback Box
  • Feedback Invitations
  • Feedback-as-task
  • Inquiry Tagging
  • Inquiry-as-task
  • Status Setting & Notifications
  • Custom Alerts

Awards & Quality Certificates

Award
Award

Brandelp Position In Our Categories

Position of Brandelp in our main categories:

100

Brandelp is one of the top 100 Customer Experience Management Softwareproducts

100

Brandelp is one of the 100
Customer Experience Management Software products


Brandelp is also listed in the following subcategories:

Category:Position:Category:Position:
Feedback & Reviews Management Software#49
Category:Position:
Feedback & Reviews Management Software#49

Companies have unique needs and requirements and no software platform can be perfect in such a condition. It is futile to try to find a perfect out-of-the-box software system that fulfills all your business wants. The wise thing to do would be to adapt the application for your specific wants, staff member skill levels, budget, and other elements. For these reasons, do not hasten and pay for well-publicized leading applications. Though these may be widely used, they may not be the best fit for your unique requirements. Do your groundwork, investigate each short-listed system in detail, read a few Brandelp reviews, speak to the seller for clarifications, and finally choose the application that offers what you want.

How Much Does Brandelp Cost?

Brandelp Pricing Plans:
Free trial
Good
$10/month
Super
$35/month
Awesome
$99/month

Brandelp is completely free to use until 30 April 2019. After which, the following enterprise pricing model will take effect.

Good – $10/month

  • Respond Up to 5 Inquiries
  • Up to 5 Users
  • Unlimited Feedback
  • Simple & Instant Conversations
  • Unlimited Messaging
  • Unlimited Direct Inquiries

Super – $35/month

  • All Good Features
  • Up to 5 Team Members
  • Respond Up to 50 Inquiries
  • Up to 50 Users
  • Feedback Management & Responses
  • Unlimited Conversations
  • Custom Suggestion Box
  • Private Boxes
  • Real-time Statistics
  • Pro Support

Awesome – $99/month

  • All Super Features
  • Up to 20 Team Members
  • Unlimited Inquiry Responses
  • 20 Private Boxes
  • Unlimited Private Chats
  • Custom Domain
  • Custom Inquiry Notifications
  • Priority Support

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Brandelp reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Brandelp. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are Brandelp pricing details?

Brandelp Pricing Plans:
Free trial
Good
$10/month
Super
$35/month
Awesome
$99/month

Brandelp is completely free to use until 30 April 2019. After which, the following enterprise pricing model will take effect.

Good – $10/month

  • Respond Up to 5 Inquiries
  • Up to 5 Users
  • Unlimited Feedback
  • Simple & Instant Conversations
  • Unlimited Messaging
  • Unlimited Direct Inquiries

Super – $35/month

  • All Good Features
  • Up to 5 Team Members
  • Respond Up to 50 Inquiries
  • Up to 50 Users
  • Feedback Management & Responses
  • Unlimited Conversations
  • Custom Suggestion Box
  • Private Boxes
  • Real-time Statistics
  • Pro Support

Awesome – $99/month

  • All Super Features
  • Up to 20 Team Members
  • Unlimited Inquiry Responses
  • 20 Private Boxes
  • Unlimited Private Chats
  • Custom Domain
  • Custom Inquiry Notifications
  • Priority Support

What integrations are available for Brandelp?

No information available.

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