RepuGen is an online reputation management software that is aimed towards doctors, designed to help them take care of their reputation in the online world, grow their medical practice, and ensure that their patients are satisfied with their medical service and care. With RepuGen, doctors are able to foster new relationships while nurturing existing ones.
The software is built to not only enhance your reputation online but to also reel in new patients. RepuGen helps you gather feedback from your patients in real-time to help you determine how to further improve their experience as well as empower them to supply positive commentaries on Yelp, HealthGrades, Google, RateMDs, and more.
Show MoreRepuGen helps doctors take care of their reputation by providing them with a user-friendly yet very powerful healthcare reputation management and patient satisfaction software. This platform allows you to automatically collect patient feedback in real time and maximize positive reviews to boost your practice and grow your patient base.
With RepuGen, you are not only able to gather commentaries from your patients, you also have the tools you need to address your patients’ concerns and issues, effortlessly dissecting their comments and reviews so you can provide them with a better experience.
People are turning to Google to find the best-rated doctor for their medical concerns. RepuGen helps bolster your visibility in Google’s search pages by significantly increasing the number of authentic positive review about you and your practice. This capability helps you get ahead of your competition and attract new patients.
The best reviews are the ones that are written shortly after the experience. RepuGen ensures that you get positive reviews from your patient with its immediate and automated patient outreach. Whether you get good or bad ratings, RepuGen ensures that you are able to turn every comment into a positive note almost immediately.
Satisfied patients are directed instantly to review sites so they can immediately write about their visit to your clinic. With dissatisfied patients, you’ll instantly receive notifications so you can reach out to them, get the reason why they’re not happy with your business, and then perform service recovery.
Show More1. Information about individual patients
Most healthcare institutions and providers find out about their patient satisfaction through a monthly/quarterly survey of overall satisfaction, not specific information for individual patients. These surveys typically do not provide exact reasons for dissatisfaction for taking corrective measures.
2. Handling patient dissatisfaction
Typical patient dissatisfaction with their experience has nothing to do with the provider or the facility. The complaints are typically about the front-desk, insurance or wait time. RepuGen helps get patient satisfaction information instantaneously, thus contact patients and discuss their issue to perform patient recovery if needed, and take corrective measure to make sure it does not happen again.
3. Handling negative feedback on social networks
Another problem for healthcare facilities and providers are their online reputation as reflected by reviews on websites like FB, Google, Yelp, Healthgrades, Vitals etc.; which typically is more negative than it should be. Patients tend to write and vent about their bad experience on review sites but seldom write about their good experience.
RepuGen gives patients with bad experience an avenue to vent on its platform instead of a public platform like Yelp and encourages happy patients to write reviews on a public platform. RepuGen clients have seen significant improvement in review ratings for its clients.
Keeping in mind companies have special business-related demands, it is wise they steer clear of subscribing to a one-size-fits-all, ”best” software system. Nevertheless, it is difficult to pinpoint such an app even among popular software products. The sensible thing to do should be to list the several critical functions that merit careful thought like major features, pricing, technical skill competence of staff members, organizational size, etc. Thereafter, you must follow through the product research through and through. Browse through some RepuGen review articles and look into each of the software options in your list more closely. Such well-rounded product investigation ascertain you avoid mismatched applications and pay for the one that includes all the tools your company requires.
Position of RepuGen in our main categories:
RepuGen is one of the top 100 Customer Experience Management Software products
RepuGen is one of the 50 Reputation Management Software products
If you are interested in RepuGen it might also be beneficial to check out other subcategories of Customer Experience Management Software listed in our database of SaaS software reviews.
There are popular and widely used solutions in each software category. But are they automatically the best fit for your enterprise’s special wants? A market-leading software application may have thousands of subscribers, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few RepuGen Customer Experience Management Software reviews and think about the factors that you want in the software such as the cost, main features, available integrations etc. Then, shortlist a few apps that fit your requirements. Check out the free trials of these apps, read online opinions, get clarifications from the vendor, and do your investigation thoroughly. This in-depth homework is sure to assist you choose the finest software solution for your company’s specific needs.
RepuGen Pricing Plans:
$129/provider/month
$99/provider/month
$79/provider/month
By quote
RepuGen Pricing Plans:
Free Trial
1 Provider
$129/provider/month
2-5 Providers
$99/provider/month
6-9 Providers
$79/provider/month
10+ Providers
By quote
RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:
We are aware that when you choose to buy a Customer Experience Management Software it’s crucial not only to see how professionals score it in their reviews, but also to check whether the actual people and companies that purchased it are actually content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and RepuGen reviews across a wide range of social media sites. The information is then displayed in an easy to understand way revealing how many clients had positive and negative experience with RepuGen. With that information at hand you will be ready to make an informed purchasing decision that you won’t regret.
Devices Supported
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RepuGen integrates with any EMR system (Electronic Medical Record).
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