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Customer Experience Management Software

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What is RepuGen?

RepuGen is an online reputation management software that is aimed towards doctors, designed to help them take care of their reputation in the online world, grow their medical practice, and ensure that their patients are satisfied with their medical service and care. With RepuGen, doctors are able to foster new relationships while nurturing existing ones.

The software is built to not only enhance your reputation online but to also reel in new patients. RepuGen helps you gather feedback from your patients in real-time to help you determine how to further improve their experience as well as empower them to supply positive commentaries on Yelp, HealthGrades, Google, RateMDs, and more.

Overview of RepuGen Benefits

RepuGen helps doctors take care of their reputation by providing them with a user-friendly yet very powerful healthcare reputation management and patient satisfaction software. This platform allows you to automatically collect patient feedback in real time and maximize positive reviews to boost your practice and grow your patient base.

With RepuGen, you are not only able to gather commentaries from your patients, you also have the tools you need to address your patients’ concerns and issues, effortlessly dissecting their comments and reviews so you can provide them with a better experience.

People are turning to Google to find the best-rated doctor for their medical concerns. RepuGen helps bolster your visibility in Google’s search pages by significantly increasing the number of authentic positive review about you and your practice. This capability helps you get ahead of your competition and attract new patients.

The best reviews are the ones that are written shortly after the experience. RepuGen ensures that you get positive reviews from your patient with its immediate and automated patient outreach. Whether you get good or bad ratings, RepuGen ensures that you are able to turn every comment into a positive note almost immediately.

Satisfied patients are directed instantly to review sites so they can immediately write about their visit to your clinic. With dissatisfied patients, you’ll instantly receive notifications so you can reach out to them, get the reason why they’re not happy with your business, and then perform service recovery.

Overview of RepuGen Features

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring

What Problems Will RepuGen Solve?

1. Information about individual patients

Most healthcare institutions and providers find out about their patient satisfaction through a monthly/quarterly survey of overall satisfaction, not specific information for individual patients. These surveys typically do not provide exact reasons for dissatisfaction for taking corrective measures.

2. Handling patient dissatisfaction

Typical patient dissatisfaction with their experience has nothing to do with the provider or the facility. The complaints are typically about the front-desk, insurance or wait time. RepuGen helps get patient satisfaction information instantaneously, thus contact patients and discuss their issue to perform patient recovery if needed, and take corrective measure to make sure it does not happen again.

3. Handling negative feedback on social networks

Another problem for healthcare facilities and providers are their online reputation as reflected by reviews on websites like FB, Google, Yelp, Healthgrades, Vitals etc.; which typically is more negative than it should be. Patients tend to write and vent about their bad experience on review sites but seldom write about their good experience.

RepuGen gives patients with bad experience an avenue to vent on its platform instead of a public platform like Yelp and encourages happy patients to write reviews on a public platform. RepuGen clients have seen significant improvement in review ratings for its clients.

Awards & Quality Certificates

RepuGen Position In Our Categories

Position of RepuGen in our main categories:


RepuGen is one of the top 50 Customer Experience Management Software products


RepuGen is one of the 50 Reputation Management Software products


RepuGen is one of the 50
Customer Experience Management Software products


RepuGen is one of the 50
Reputation Management Software products

If you are considering RepuGen it could also be sensible to investigate other subcategories of Best Customer Experience Management Software listed in our database of B2B software reviews.

Companies have different needs and requirements and no software platform can be just right in such a condition. It is useless to try to find a perfect out-of-the-box software system that meets all your business wants. The wise thing to do would be to customize the system for your special needs, staff member skill levels, budget, and other elements. For these reasons, do not rush and pay for well-publicized popular applications. Though these may be widely used, they may not be the perfect fit for your specific wants. Do your homework, check out each short-listed application in detail, read a few RepuGen reviews, call the seller for clarifications, and finally choose the product that presents what you require.

How Much Does RepuGen Cost?

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RepuGen reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with RepuGen. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Cloud Hosted

What Support Does This Vendor Offer?


What are RepuGen pricing details?

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

What integrations are available for RepuGen?

RepuGen integrates with any EMR system (Electronic Medical Record).

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