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Tix Review

Tix
Our score: 8.4 User satisfaction: 97%

What is Tix?

Tix is an innovative, web-based ticketing system that offers comprehensive ticketing features, event management tools, multi-avenue distribution abilities, and built-in customizable reports.

Tix is for establishments that are looking for a feature-rich ticketing solution to handle their ticket sales, such as museums, amusement parks, music festivals, and more.

With Tix, ticket selling is more affordable with the app’s cost-effective pricing plans. On top of that, the solution is flexible and allows for ticket selling using mobile devices such as iPhone, iPad, and tablets. Barcode scanning is supported so gate managers can be ambulatory.

Users can also rest assured that Tix is a safe and secure solution. The application has met all the requirements of the Nevada Gaming Commission and Visa Global Registry of Service Providers, is highly encrypted, and PCI Level 1 certified. Furthermore, the application does not store credit card data so customer information is protected.

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Overview of Tix Benefits

Seamless E-Payments

Paying for tickets has become more convenient with Tix. The online ticketing system supports a number of e-commerce payment gateways such as PayPal and Stripe so establishments can use their own merchant accounts. This makes transactions more seamless for both the seller and the buyer.

Flexible Ticket Selling

With Tix, event organizers and independent ticket sellers are able to accommodate orders through different channels. This includes online and mobile, phone, fax, mail, and box office ticket selling. Tix even has a 24/7 call center that customers can reach to purchase their admissions over the phone. With these options, events and establishments can accommodate customers with varying purchase method preferences.

Convenient Ticket Printing

In the case of e-ticketing, customers have the option of printing their own tickets or obtain their official tickets from the site. For the latter, Tix integrates with thermal ticket printers and other printing devices for businesses to be able to provide branded tickets.

Smooth Seating Handling

Tix allows customers to choose their seats during the ticket purchase process. Therefore, venue staff no longer need to do manual seating arrangements. Instead of assigning seats to patrons, staff can assist them in finding their pre-arranged seats instead.

Enhanced Customer Relationships

Tix is equipped with a broad variety of tools that enable businesses to augment their relationships with their customers. The ticketing system is able to store customer data such as their name, address, contact details so that businesses can use these to keep in touch with them by sending them targeted emails. This allows for constant engagement so clients always have them foremost in their mind for events.

Moreover, Tix also supports social media integration. Businesses can spur patrons to share their experiences on Facebook and leverage those posts to attract more customers.

Brand Promotions

While other ticketing systems only display a brand banner, Tix allows businesses to fully customize their ticketing page. All aspects, from the banners and logos to the fonts and colors are user-definable to truly reflect the company’s branding. This way, a business offers a smooth and consistent customer experience all throughout.

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Overview of Tix Features

  • Integrated Payment Gateways 
  • Credit Card Processing 
  • E-Tickets 
  • Thermal Ticket Printing 
  • Pre-Printed Tickets 
  • Thermal Receipt Printers Support 
  • Standard Laser/Inkjet Printers Support 
  • Ticketless Will Call Option 
  • Website Ticket Purchasing 
  • Facebook Ticket Selling 
  • Mobile Ticket Selling 
  • Secure Payment Transactions 
  • Credit Card Swipe 
  • Touch-Screen Compatibility 
  • Ticket Selling Call Center 
  • Seat Selection 
  • Graphical Seat Maps 
  • Best Available Seating 
  • Photographic Seat View 
  • Unlimited Venues 
  • Unlimited Seating Configurations 
  • Complex Seating Arrangements 
  • Customer Record Keeping 
  • Customer History Tracking 
  • Customer Type Grouping 
  • Facebook Event Posting 
  • Client Social Media Sharing 
  • Demographic Data Collection 
  • Donations 
  • QR Code Generation 
  • Discount Codes 
  • Season Subscriptions 
  • Subscription Renewals 
  • Email Marketing 
  • Donation/Membership Solicitation 
  • Reporting Tools 
  • Barcode Scanning 
  • Custom Ticket Page Branding

Tix Position In Our Categories

Because businesses have distinct business demands, it is prudent they avoid picking a one-size-fits-all, “perfect” solution. Just the same, it is futile to try to discover such an app even among branded software products. The rational step to undertake can be to make a list of the several main factors which demand scrutiny such as major features, costing, skill ability of the employees, organizational size, etc. Next, you should do your research systematically. Have a look at some Tix analyses and explore the other software products in your shortlist more closely. Such detailed research ensure you circumvent poorly fit applications and subscribe to the system that includes all the function your business requires.

Position of Tix in our main categories:

TOP 100

Tix is one of the top 100 Event Management Software products

If you are interested in Tix it might also be beneficial to investigate other subcategories of Event Management Software gathered in our database of SaaS software reviews.

Organizations have diverse needs and requirements and no software solution can be ideal in such a situation. It is pointless to try to find an ideal out-of-the-box software system that fulfills all your business needs. The smart thing to do would be to customize the application for your unique needs, worker skill levels, budget, and other elements. For these reasons, do not hasten and pay for well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your unique needs. Do your groundwork, investigate each short-listed platform in detail, read a few Tix Event Management Software reviews, speak to the vendor for clarifications, and finally settle for the application that offers what you require.

How Much Does Tix Cost?

Tix Pricing Plans:

Free Trial

Box office fee

$0.25 per ticket

Online Fee

From $1

Call Center Fee

$3.50

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What are Tix pricing details?

Tix Pricing Plans:

Free Trial

Box office fee

$0.25 per ticket

Online Fee

From $1

Call Center Fee

$3.50

Tix extracts a minimal fee of $0.25 per ticket sold using the box office system. Additionally, organizations pay a minimum of $1 or a maximum of $1.50 for every ticket sold online, through kiosks, and mobile devices. Lastly, tickets sold via Tix’ toll-free 24/7 call center service have a fee of $3.50 per ticket. Enterprise pricing plans are not available.

User Satisfaction

Positive Social Media Mentions 114
Negative Social Media Mentions 3

We realize that when you choose to buy a Event Management Software it’s important not only to learn how professionals rank it in their reviews, but also to check if the actual clients and enterprises that bought this software are indeed content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Tix reviews across a vast array of social media sites. The data is then featured in an easy to understand way showing how many people had positive and negative experience with Tix. With that information at your disposal you will be equipped to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Tix?

Tix is able to integrate with e-commerce payment gateways such as Authorize.net, Cybersource, Global Gateway, Virtual Merchant, Stripe, and Paypal.

Tix can also connect to thermal ticket printers like BOCA, Practical Automation, and Datamax. For other custom tickets, the solution also integrates with other standard printing devices.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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