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Tix Review

Tix
Our score: 8.4 User satisfaction: 97%

What is Tix?

Tix is an innovative, web-based ticketing system that offers comprehensive ticketing features, event management tools, multi-avenue distribution abilities, and built-in customizable reports.

Tix is for establishments that are looking for a feature-rich ticketing solution to handle their ticket sales, such as museums, amusement parks, music festivals, and more.

With Tix, ticket selling is more affordable with the app’s cost-effective pricing plans. On top of that, the solution is flexible and allows for ticket selling using mobile devices such as iPhone, iPad, and tablets. Barcode scanning is supported so gate managers can be ambulatory.

Users can also rest assured that Tix is a safe and secure solution. The application has met all the requirements of the Nevada Gaming Commission and Visa Global Registry of Service Providers, is highly encrypted, and PCI Level 1 certified. Furthermore, the application does not store credit card data so customer information is protected.

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Overview of Tix Benefits

Seamless E-Payments

Paying for tickets has become more convenient with Tix. The online ticketing system supports a number of e-commerce payment gateways such as PayPal and Stripe so establishments can use their own merchant accounts. This makes transactions more seamless for both the seller and the buyer.

Flexible Ticket Selling

With Tix, event organizers and independent ticket sellers are able to accommodate orders through different channels. This includes online and mobile, phone, fax, mail, and box office ticket selling. Tix even has a 24/7 call center that customers can reach to purchase their admissions over the phone. With these options, events and establishments can accommodate customers with varying purchase method preferences.

Convenient Ticket Printing

In the case of e-ticketing, customers have the option of printing their own tickets or obtain their official tickets from the site. For the latter, Tix integrates with thermal ticket printers and other printing devices for businesses to be able to provide branded tickets.

Smooth Seating Handling

Tix allows customers to choose their seats during the ticket purchase process. Therefore, venue staff no longer need to do manual seating arrangements. Instead of assigning seats to patrons, staff can assist them in finding their pre-arranged seats instead.

Enhanced Customer Relationships

Tix is equipped with a broad variety of tools that enable businesses to augment their relationships with their customers. The ticketing system is able to store customer data such as their name, address, contact details so that businesses can use these to keep in touch with them by sending them targeted emails. This allows for constant engagement so clients always have them foremost in their mind for events.

Moreover, Tix also supports social media integration. Businesses can spur patrons to share their experiences on Facebook and leverage those posts to attract more customers.

Brand Promotions

While other ticketing systems only display a brand banner, Tix allows businesses to fully customize their ticketing page. All aspects, from the banners and logos to the fonts and colors are user-definable to truly reflect the company’s branding. This way, a business offers a smooth and consistent customer experience all throughout.

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Overview of Tix Features

  • Integrated Payment Gateways 
  • Credit Card Processing 
  • E-Tickets 
  • Thermal Ticket Printing 
  • Pre-Printed Tickets 
  • Thermal Receipt Printers Support 
  • Standard Laser/Inkjet Printers Support 
  • Ticketless Will Call Option 
  • Website Ticket Purchasing 
  • Facebook Ticket Selling 
  • Mobile Ticket Selling 
  • Secure Payment Transactions 
  • Credit Card Swipe 
  • Touch-Screen Compatibility 
  • Ticket Selling Call Center 
  • Seat Selection 
  • Graphical Seat Maps 
  • Best Available Seating 
  • Photographic Seat View 
  • Unlimited Venues 
  • Unlimited Seating Configurations 
  • Complex Seating Arrangements 
  • Customer Record Keeping 
  • Customer History Tracking 
  • Customer Type Grouping 
  • Facebook Event Posting 
  • Client Social Media Sharing 
  • Demographic Data Collection 
  • Donations 
  • QR Code Generation 
  • Discount Codes 
  • Season Subscriptions 
  • Subscription Renewals 
  • Email Marketing 
  • Donation/Membership Solicitation 
  • Reporting Tools 
  • Barcode Scanning 
  • Custom Ticket Page Branding

Tix Position In Our Categories

Since businesses have specific business-related requirements, it is only rational that they avoid selecting a one-size-fits-all, ideal business application. At any rate, it would be almost impossible to try to find such an app even among recognizable software solutions. The sensible thing to undertake should be to make a list of the different essential functions which entail deliberation including key features, packages, skill competence of the users, company size, etc. After which, you must double down on your research through and through. Browse through some Tix reviews and check out each of the software products in your shortlist more closely. Such detailed product research ascertain you keep away from poorly fit software products and choose the system which offers all the function your company requires for optimal results.

Position of Tix in our main categories:

TOP 100

Tix is one of the top 100 Event Management Software products

If you are considering Tix it could also be a good idea to analyze other subcategories of Event Management Software gathered in our database of SaaS software reviews.

Each business is different, and can call for a specific Event Management Software solution that will be adjusted to their business size, type of customers and staff and even specific industry they support. We advise you don't count on getting a perfect software that is going to be suitable for each business no matter what their background is. It may be a good idea to read a few Tix Event Management Software reviews first and even then you should keep in mind what the software is intended to do for your company and your workers. Do you require a simple and intuitive service with only basic functions? Will you actually make use of the complex tools needed by pros and big enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to get a reliable solution that will match your budget.

How Much Does Tix Cost?

Tix Pricing Plans:

Free Trial

Box office fee

$0.25 per ticket

Online Fee

From $1

Call Center Fee

$3.50

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What are Tix pricing details?

Tix Pricing Plans:

Free Trial

Box office fee

$0.25 per ticket

Online Fee

From $1

Call Center Fee

$3.50

Tix extracts a minimal fee of $0.25 per ticket sold using the box office system. Additionally, organizations pay a minimum of $1 or a maximum of $1.50 for every ticket sold online, through kiosks, and mobile devices. Lastly, tickets sold via Tix’ toll-free 24/7 call center service have a fee of $3.50 per ticket. Enterprise pricing plans are not available.

User Satisfaction

Positive Social Media Mentions 114
Negative Social Media Mentions 3

We are aware that when you make a decision to purchase a Event Management Software it’s crucial not only to see how professionals score it in their reviews, but also to discover whether the real users and companies that purchased it are actually content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Tix reviews across a vast range of social media sites. The information is then presented in a simple to digest way indicating how many users had positive and negative experience with Tix. With that information available you will be ready to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Tix?

Tix is able to integrate with e-commerce payment gateways such as Authorize.net, Cybersource, Global Gateway, Virtual Merchant, Stripe, and Paypal.

Tix can also connect to thermal ticket printers like BOCA, Practical Automation, and Datamax. For other custom tickets, the solution also integrates with other standard printing devices.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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