Towbook Review
What is Towbook?
Towbook is an online towing management solution that offers features such as dispatching, invoice management, impound management, private property management, and accounts management.
The solution is optimized for mobile users and offers native Android and IOS apps. It can be leveraged by different towing companies, including such that serve individuals, businesses, private properties, and government organizations such as police departments.
The real-time dispatch management, records including photos and files, manual invoices, impound fee calculators and automatic impound dues reminders, the addition of multiple vehicles in a single dispatch are some of the features which makes Towbook an ideal solution for the towing companies.
Show MoreOverview of Towbook Benefits
Towbook enables the users to receive calls and assign calls to their drivers. The real-time updates on calls and dispatches allow the users to track and monitor the latest calls and dispatches.
With Towbook, users can add photos and files to the dispatch records. Moreover, multiple vehicles can be added in a single dispatch. Also, customized invoicing can also be done through the system and the invoices can be sent to the customers through email.
The impound management includes automatic calculation of storage fees and reminders and notification for the users on impound notices. Moreover, the users can print the required impound notices through Towbook. The businesses that serve private property owners can set customer accounts where the private property owners can get statements, impound notifications, and other information.
The fully customizable accounts can be set up according to the company type. Body shops, private properties, motor clubs, and police departments can set up accounts according to their nature of work. Users can set customized pricing rules and discount packages for their customers. The users can also create invoices and send them to their customers. The customers can log in to their accounts and view their statements, the list of towed vehicles, and other relevant details. The customers can send a towing request for their vehicle through their account.
Show MoreOverview of Towbook Features
- Dispatch management
- Impound management
- Invoicing
- real-time updates
- Third party integrations
- Reminders and notifications
- User accounts
- Tax reports
- Customized pricing
- Discount management
- Automatic notifications
- Record management
- GPS tracking system
- Multiple vehicles in a single dispatch
- Mobile apps
- Photos and files transfer
Towbook Position In Our Categories
Since businesses have specific business-related requirements, it is wise they abstain from getting an all-encompassing, ideal software product. Regardless, it would be almost impossible to try to come across such an app even among widely used software solutions. The best thing to undertake should be to narrow down the varied main aspects which need careful thought including key features, pricing, skill aptitude of staff members, business size, etc. Thereafter, you should double down on the research to a full extent. Go over some Towbook reviews and look over the other software options in your shortlist more closely. Such detailed research makes sure you avoid unsuitable apps and pay for the system which includes all the features your company requires.
Position of Towbook in our main categories:
TOP
200
Towbook is one of the top 200 Business Process Management Software products
If you are considering Towbook it could also be a good idea to examine other subcategories of Business Process Management Software gathered in our base of B2B software reviews.
Since each organization has particular business requirements, it is prudent for them to desist from seeking a one-size-fits-all ideal software solution. Needless to say, it would be futile to try to find such a platform even among market-leading software platforms. The smart thing to do would be to catalog the various important aspects that require consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some Towbook Business Process Management Software reviews and check out each of the other solutions in your shortlist in detail. Such exhaustive groundwork can ensure you reject ill-fitting systems and zero in on the app that presents all the features you require for business success.
How Much Does Towbook Cost?
Towbook Pricing Plans:
Free Trial
Starter
$49.00/mo
Premium
$99.00/mo
Professional
$189.00/mo
Ultimate Plus
$289.00/mo
Enterprise
$389.00/mo
What are Towbook pricing details?
Towbook Pricing Plans:
Free Trial
Starter
$49.00/mo
Premium
$99.00/mo
Professional
$189.00/mo
Ultimate Plus
$289.00/mo
Enterprise
$389.00/mo
Alongside its fully-featured free trial, Towbook offers five different enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Starter – $49.00/mo
- All standard Towbox features
- 250 calls per month
- Unlimited user accounts
- iOS & Android apps
- Commission tracking
Premium – $99.00/mo
- 500 calls per month
- Impound management
- State Forms and Impound letters automation
- Automatic changes to invoices adhering to pricing rules
- Motor Club Digital Dispatching
- Multiple tax rate support
- Automatic addition of calls with email processing
- Call history management
- Call chat
Professional – $189.00/mo
- Advanced features for private properties
- Direct Billing and Payment Import
- GPS Tracking
- Google map integration and mileage calculation
- Customer’s location tracking.
- Impound Reminders
- Integration with QuickBooks
- Online customer portal to order tows.
- 1,000 calls/ month
- Multi-company support
Ultimate Plus – $289.00/mo
- 1,500 calls/month
- Vehicle Damage management
- Accident Reports
- Pre-Trip Inspection
Enterprise – $389.00/mo
- 2,000 calls/month.
- $49/1000 calls above 2000
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you make a decision to buy a Business Process Management Software it’s vital not only to find out how professionals score it in their reviews, but also to find out if the real users and companies that use this software are actually satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Towbook reviews across a vast range of social media sites. The data is then featured in a simple to digest format indicating how many users had positive and negative experience with Towbook. With that information available you should be prepared to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Towbook?
Towbook integrates with the following business systems and applications:
- Google Maps
- QuickBooks Online
- QuickBooks
- TomTom WEBFLEET
- Agero
- GEICO
- Quest
- Allied Dispatch
- Allstate
- NSD
- Road America
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