Towbook Review
What is Towbook?
Towbook is an online towing management solution that offers features such as dispatching, invoice management, impound management, private property management, and accounts management.
The solution is optimized for mobile users and offers native Android and IOS apps. It can be leveraged by different towing companies, including such that serve individuals, businesses, private properties, and government organizations such as police departments.
The real-time dispatch management, records including photos and files, manual invoices, impound fee calculators and automatic impound dues reminders, the addition of multiple vehicles in a single dispatch are some of the features which makes Towbook an ideal solution for the towing companies.
Show MoreOverview of Towbook Benefits
Towbook enables the users to receive calls and assign calls to their drivers. The real-time updates on calls and dispatches allow the users to track and monitor the latest calls and dispatches.
With Towbook, users can add photos and files to the dispatch records. Moreover, multiple vehicles can be added in a single dispatch. Also, customized invoicing can also be done through the system and the invoices can be sent to the customers through email.
The impound management includes automatic calculation of storage fees and reminders and notification for the users on impound notices. Moreover, the users can print the required impound notices through Towbook. The businesses that serve private property owners can set customer accounts where the private property owners can get statements, impound notifications, and other information.
The fully customizable accounts can be set up according to the company type. Body shops, private properties, motor clubs, and police departments can set up accounts according to their nature of work. Users can set customized pricing rules and discount packages for their customers. The users can also create invoices and send them to their customers. The customers can log in to their accounts and view their statements, the list of towed vehicles, and other relevant details. The customers can send a towing request for their vehicle through their account.
Show MoreOverview of Towbook Features
- Dispatch management
- Impound management
- Invoicing
- real-time updates
- Third party integrations
- Reminders and notifications
- User accounts
- Tax reports
- Customized pricing
- Discount management
- Automatic notifications
- Record management
- GPS tracking system
- Multiple vehicles in a single dispatch
- Mobile apps
- Photos and files transfer
Towbook Position In Our Categories
Since businesses have special business requirements, it is reasonable that they abstain from subscribing to an all-in-one, “perfect” business application. Needless to say, it is difficult to try to discover such an app even among sought-after software solutions. The sensible step to undertake would be to make a list of the different main functions which need inspection including essential features, costing, technical skill ability of staff members, business size, etc. The second step is, you must do your product research exhaustively. Read these Towbook review articles and explore the other software programs in your list in detail. Such detailed research guarantee you circumvent ill-fitting apps and pay for the system which delivers all the features your company requires.
Position of Towbook in our main categories:
TOP
200
Towbook is one of the top 200 Business Process Management Software products
If you are considering Towbook it may also be beneficial to examine other subcategories of Business Process Management Software listed in our database of B2B software reviews.
Every company has its own characteristics, and can call for a specific Business Process Management Software solution that will be designed for their company size, type of clients and staff and even individual niche they deal with. We advise you don't count on getting a perfect software that is going to be suitable for every business regardless of their history is. It may be a good idea to read a few Towbook Business Process Management Software reviews first and even then you should pay attention to what the solution is intended to do for your company and your staff. Do you need a simple and intuitive app with only elementary features? Will you actually use the advanced tools required by pros and big enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to find a solid software that will fit your budget.
How Much Does Towbook Cost?
Towbook Pricing Plans:
Free Trial
Starter
$49.00/mo
Premium
$99.00/mo
Professional
$189.00/mo
Ultimate Plus
$289.00/mo
Enterprise
$389.00/mo
What are Towbook pricing details?
Towbook Pricing Plans:
Free Trial
Starter
$49.00/mo
Premium
$99.00/mo
Professional
$189.00/mo
Ultimate Plus
$289.00/mo
Enterprise
$389.00/mo
Alongside its fully-featured free trial, Towbook offers five different enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Starter – $49.00/mo
- All standard Towbox features
- 250 calls per month
- Unlimited user accounts
- iOS & Android apps
- Commission tracking
Premium – $99.00/mo
- 500 calls per month
- Impound management
- State Forms and Impound letters automation
- Automatic changes to invoices adhering to pricing rules
- Motor Club Digital Dispatching
- Multiple tax rate support
- Automatic addition of calls with email processing
- Call history management
- Call chat
Professional – $189.00/mo
- Advanced features for private properties
- Direct Billing and Payment Import
- GPS Tracking
- Google map integration and mileage calculation
- Customer’s location tracking.
- Impound Reminders
- Integration with QuickBooks
- Online customer portal to order tows.
- 1,000 calls/ month
- Multi-company support
Ultimate Plus – $289.00/mo
- 1,500 calls/month
- Vehicle Damage management
- Accident Reports
- Pre-Trip Inspection
Enterprise – $389.00/mo
- 2,000 calls/month.
- $49/1000 calls above 2000
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you make a decision to buy a Business Process Management Software it’s important not only to learn how professionals score it in their reviews, but also to discover if the real clients and companies that bought these solutions are actually happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Towbook reviews across a broad array of social media sites. The information is then featured in an easy to digest form showing how many clients had positive and negative experience with Towbook. With that information at your disposal you will be equipped to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Towbook?
Towbook integrates with the following business systems and applications:
- Google Maps
- QuickBooks Online
- QuickBooks
- TomTom WEBFLEET
- Agero
- GEICO
- Quest
- Allied Dispatch
- Allstate
- NSD
- Road America
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