Tracx Review

Our score: 8.4 User satisfaction: 98%

What is Tracx?

Tracx is a popular cloud-based social business platform that empowers enterprises and brands in various core marketing functions such as image/brand building, new customer attraction, existing customer retention, and connecting with the rest of the online social network. It has been a reliable partner in identifying and targeting audiences, improve planning, enhance monitoring and effectively engage consumers.

This platform examines and filters huge volumes of psychographic, demographic and geographic consumer data from the entire online social network to generate powerful insights about consumers, influencers, and competition. These robust knowledge of the global marketplace are transformed into actions via its context-based Social Recommendation Engine, enabling smarter interactions that deliver meaningful business results.

Overview of Tracx Benefits

Tracx provides businesses the ability to create social media plans and refine them, as well as analyze mass amounts of data from across the social web. This data is then made actionable, enabling users to better understand all aspects of their business from the customers, to the competitors and even influencers. Through these insights, it empowers smarter, timelier, more effective and contextually relevant engagements that drive meaningful business results.

Its social insights empower smarter, more contextually-driven social media engagements that help marketers increase ROI, build and manage brand perception, and deliver satisfaction throughout the social customer experience. It also offers a centralized social business cloud that de-clutters data and even easily interpret ROI, connecting it directly to the business’ social initiatives.

Tracx is built to integrate seamlessly into various enterprise systems such as CRM and web analytics engines in order to provide value across the entire enterprise. The ability to connect to social data, workflows and insights with first and third party consumer data supercharges the entire ecosystem and optimizes social customer experience.

Overview of Tracx Features

  • Account Implementation
  • Training & Certification
  • Solution Optimization
  • Brand Health Snapshot
  • Competitive Benchmarks
  • Industry & Category Audit
  • Campaign Performance
  • Audience Segmentation
  • Infographics
  • Command Center
  • Custom Visualization
  • API Solutions
  • Single Sign-On

Tracx Position In Our Categories

Knowing that companies have distinct business wants, it is only prudent they steer clear of picking a one-size-fits-all, ideal business program. Having said that, it would be futile to try to stumble on such application even among well-known software solutions. The clever thing to do is to make a list of the different chief functions which need inspection like major features, price terms, technical skill aptitude of staff members, business size, etc. The second step is, you should do your product research systematically. Read some Tracx reviews and check out each of the applications in your shortlist more closely. Such all-encompassing research guarantees you keep away from mismatched applications and buy the one which has all the function your business requires.

Position of Tracx in our main categories:

TOP 200

Tracx is one of the top 200 Business Intelligence Software products

If you are considering Tracx it might also be a good idea to examine other subcategories of Business Intelligence Software listed in our database of SaaS software reviews.

There are well-liked and widely used systems in each software group. But are they automatically the best fit for your organization’s specific requirements? A popular software product may have thousands of subscribers, but does it offer what you need? For this reason, do not blindly spend on popular systems. Read at least a few Tracx Business Intelligence Software reviews and think about the elements that you wish to have in the software such as the cost, main functionality, available integrations etc. Then, choose a few apps that fit your wants. Try out the free trials of these platforms, read online opinions, get explanations from the seller, and do your investigation meticulously. This exhaustive homework is sure to aid you choose the best software application for your firm’s unique requirements.

How Much Does Tracx Cost?

Tracx Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Tracx is a quote-priced system, as the company tailors a special SMB/enterprise pricing plan for each user. Contact them to find out more, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 45
Negative Social Media Mentions 1

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Tracx reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Tracx. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Tracx Alternatives

Top Competitors To Tracx By Price

Trending Business Intelligence Software Reviews

Product name:

Tracx Comparisons

What are Tracx pricing details?

Tracx Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Tracx is a quote-priced system, as the company tailors a special SMB/enterprise pricing plan for each user. Contact them to find out more, and ask for your quote.

What integrations are available for Tracx?

Currently, Tracx offers a streamlined integration with IBM Coremetrics to uncover the impact of social media on web performance and revenue generation.


is waiting for
your first review.


Write your own review of this product


More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.


Sign in with company email

Sign in with company email

Reviewed By Nestor Gilbert
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?


Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.