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TrueRent Review

TrueRent
Our score: 8.0 User satisfaction: 89%

What is TrueRent?

TrueRent is an economical yet full-featured property management software that includes tenant screening and online rent collection. It has multiple account types to serve the different kinds of people who need the application such as a property owner, a property manager, or both.

Regardless of the number of units you need to oversee, TrueRent can assist you. It simplifies your processes, from tenant screening to collecting rent every month. As a result, you can save more time and increase your earnings faster.

Apart from those features, TrueRent offers ease of use. Since the application is intuitive, you can implement it by yourself. And in case you need assistance, you can reach out to the support team any time.

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Overview of TrueRent Benefits

Integrated Tenant Screening

Ensuring the character of your prospective tenant is an important step in your application processing. By looking into the backgrounds of applicants, you can avoid possible problems like missed payments in the future. TrueRent assists you in this regard by integrating with Experian Tenant Screening. This provides you an insight into the credit, criminal, and eviction data of your applicants so you can decide intelligently whether to accept them or not.

On-the-dot Rent Collection

Going door-to-door to collect rent can be a hassle and is a possible disturbance to your tenants. That is why TrueRent enables you to collect rent online via QuickPay. This feature allows your tenants to transfer funds from their account to yours without additional charges. This same tool also works for card payments and ACH transactions. As a result, you can receive payments on time and even provide tenants with flexibility.

Work Order Management

Whenever maintenance and repair works are necessary on your properties, you can create a work order inside TrueRent. You can then assign it to the right person and track its progress. Once the status of the work order changes, anyone can update it. This way, everyone knows when the job is completed.

Reduced Tenant Interaction

TrueRent is equipped with a tenant portal, where tenants can communicate with you. Providing them with their own space on the system is easy, too. You only need to input their email to send them an activation link. Once they have completed the process on their end, they can begin paying rent online and reviewing their transaction histories. With this, you can become a more efficient proprietor or property manager.

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Overview of TrueRent Features

  • Online Rent Collection
  • Recurring Billing
  • Tenant Screening
  • Tenant Portal
  • Work Orders
  • Owner Portal
  • Investment Analytics
  • Reporting

What Problems Will TrueRent Solve?

Rent Collection Tracking

When a property manager needs to oversee 20 units at once, pen and paper no longer suffice in tracking rent payments. TrueRent resolves the issue by alerting you when the next payment is due, which tenant has not paid the rent for the month, and how much rent you have collected in a period. The solution also offers ACH transactions for seamless online payments.

Consolidated Payment Management

With manual rent collection, depositing checks and running from bank to bank is involved. This eats up plenty of your time and makes you miss cut-offs, thus negatively affecting your financial processes. TrueRent changes that because you can already collect payments online and see them funneled directly to your accounts.

Tenant Screening

Selecting which applicant to accept as your tenant is made easier by TrueRent. The software integrates with Experian Tenant Processing to provide you information about a tenant’s credit score, criminal record, and eviction information. Thus, you can make informed decisions.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

TrueRent Position In Our Categories

Since businesses have special business-related needs, it is only wise they steer clear of seeking a one-size-fits-all, “perfect” system. Needless to say, it is almost impossible to try to chance on such a software solution even among branded software systems. The correct thing to undertake can be to shortlist the various significant functions that require investigation such as crucial features, plans, technical skill capability of staff members, organizational size, etc. Then, you must conduct your research to a full extent. Read these TrueRent evaluations and scrutinize each of the software programs in your list in detail. Such well-rounded product research ensures you circumvent ill-fitting software solutions and choose the system which offers all the aspects your company requires.

Position of TrueRent in our main categories:

TOP 100

TrueRent is one of the top 100 Property Management Software products

If you are considering TrueRent it might also be beneficial to examine other subcategories of Property Management Software gathered in our database of SaaS software reviews.

It is crucial to keep in mind that almost no service in the Property Management Software category is a perfect solution able to fulfill all the needs of all company types, sizes and industries. It may be a good idea to read a few TrueRent Property Management Software reviews first as certain services may excel just in a really narrow group of applications or be prepared with a very specific industry in mind. Others might operate with an idea of being simple and intuitive and consequently lack complex elements welcomed by more experienced users. There are also solutions that support a broad group of customers and give you a complex feature toolbox, but this usually comes at a more significant price of such a solution. Make sure you're aware of your needs so that you get a solution that provides exactly the elements you search for.

How Much Does TrueRent Cost?

TrueRent Pricing Plans:

Free Trial

TrueRent

from $19/month

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What are TrueRent pricing details?

TrueRent Pricing Plans:

Free Trial

TrueRent

from $19/month

TrueRent has a simple enterprise pricing that adjusts to the number of units you need to oversee.

TrueRent – from $19/month

  • Online Rent Payments
  • Tenant Screening
  • Unlimited Documents
  • Recurring Billing
  • Prorated Rent Calculation
  • Configurable Alerts
  • Tenant Portal
  • Admin Portal
  • General Ledger
  • Messaging App
  • Address Book
  • Reporting
  • Note Tracker

Additional features are also available with varying monthly fees.

User Satisfaction

Positive Social Media Mentions 41
Negative Social Media Mentions 4

We realize that when you choose to purchase a Property Management Software it’s important not only to learn how experts score it in their reviews, but also to find out if the real users and businesses that use these solutions are genuinely happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and TrueRent reviews across a vast range of social media sites. The data is then featured in a simple to digest way indicating how many clients had positive and negative experience with TrueRent. With that information available you should be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for TrueRent?

TrueRent integrates with the following for screening potential tenants and for processing payments, respectively:

  • Experian Tenant Screening
  • Forte
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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