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UXtweak Review

UXtweak
Our score: 8.0 User satisfaction: N/A

What is UXtweak?

UXtweak is a powerful UX research platform that provides research tools that helps improve the usability of apps and sites from prototypes to production. It empowers you to organize content effectively, recruit the right testers, test usability, and empathize with your users.

UXtweak was founded to provide a one-stop-shop-style platform where individuals can access features that give solutions for usability testing, information architecture research, and user behavior analytics at any point of the development cycle or design process. UXtweak includes many useful features for UX researchers and designers and for people who want to look at their website through the eyes of their users. Identify usability issues, improve user experiences, and avoid losing customers.

With features such as Card Sorting and Tree Sorting, you can make your website easy to navigate and content easy to find. You can also use tools like Preference Test, Five Second Test, Session Recording, and Survey to help understand what your users do, need, think, and feel. And with testing features like First Click Test, Website Testing, and Prototype Testing, you can observe how users interact with your site, designs, and prototypes.

UXtweak is cost-friendly as well, even offering a free-forever starter plan that can be used for small projects or for trying out a limited version of UXtweak with full features. With the number of users tied with the pricing, you’ll have more control over your budget.

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Overview of UXtweak Benefits

Streamlined Content Organization

UXtweak helps improve the way you organize the content on your website using features such as Card Sorting and Tree Testing. They help you design intuitive menus and content structures to ensure that users won’t be lost within your site. You can also use them to find out the opinions of your users regarding your site’s content as well as help increase the searchability and discoverability of key information. You can even test if your users can find what they’re looking for in your menus.

Usability Experience Test

The platform offers a series of tools to help determine how your users interact with your site. The First Click Test will let you examine if the user’s first click leads in the direction or an unexpected one so you can design pages that guide them towards success. You also get access to Prototype Testing which measures how your users interact with the prototypes and help you evaluate design flows pre-emptively, easily, and effectively. And for the optimal online experience, you can look at your site through the eyes of your users to help you discover usability problems, allowing you to create better experiences and stop losing customers.

Easy Recruitment Process

To make sure that the data you get is accurate, you need to test them with real users. UXtweak has a huge panel of users, with respondents from 130+ countries. With 2000+ profile attributes, it’s easy to set detailed requirements for your testers. You only need to choose the right kind of audience and the platform will do the rest.

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Overview of UXtweak Features

  • Website Usability Testing
  • Session Recordings
  • Cart Sorting
  • Tree Testing
  • 5-Second Test
  • First Click Test
  • Preference Test
  • Survey Tool
  • Figma and InVision Prototype Testing

What Problems Will UXtweak Solve?

1. Low Conversion Rate – Your website is experiencing a high number of customers leaving without converting. It could be an e-commerce site where a lot of customers are dropping at the last steps of the purchase process. Discover why this happens by testing the usability of your website and analyzing the exact way users are using and navigating the site. Look at your website through the eyes of your customers with a Session Recording tool or give them specific tasks to do on your website and then watch and listen to your customers’ experiences to reveal issues and room for improvement with the Website Testing tool.

2. Unclear menu and content structure of website or application – Customers on your site are having problems discovering things in your menu. The categories and structure you created are not intuitive for your users and they are not able to find key information on your site. If you want to make sure your information architecture is clear and in accordance with what your users expect you should use the Card Sorting tool. Card sorting tool will allow you to generate such a structure by letting your users create the categories and groups themselves.

3. Changing Design of your website – You are making some serious changes to your website. Design-wise or layout-wise. It is a big upgrade so you are unsure if your customers will like it. How about asking them what they think of it? This all can be done through UXtweak’s Preference Testing tool. Upload at least two pictures of the design and create questions for your customers to see which design they prefer more and why.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

UXtweak Position In Our Categories

Keeping in mind businesses have special business-related requirements, it is rational that they abstain from subscribing to a one-size-fits-all, ”best” software system. Just the same, it is troublesome to find such a software solution even among branded software solutions. The efficient step to undertake is to note down the several important functions that entail analysis like key features, packages, skill capability of the employees, organizational size, etc. After which, you should perform your research exhaustively. Go over these UXtweak analyses and look over the other applications in your shortlist in detail. Such detailed product research guarantees you weed out mismatched apps and subscribe to the system that delivers all the benefits your company requires in growing the business.

Position of UXtweak in our main categories:

TOP 100

UXtweak is one of the top 100 Conversion Rate Optimization Software products

TOP 100

UXtweak is one of the 100 Website Builder Software products

If you are considering UXtweak it could also be a good idea to check out other subcategories of Conversion Rate Optimization Software gathered in our base of SaaS software reviews.

It's crucial to realize that virtually no app in the Conversion Rate Optimization Software category is a perfect solution that can match all the needs of all company types, sizes and industries. It may be a good idea to read a few UXtweak Conversion Rate Optimization Software reviews first as specific solutions may excel just in a very small set of applications or be prepared with a really specific industry in mind. Others can work with a goal of being simple and intuitive and consequently lack advanced elements desired by more experienced users. You can also come across software that cater to a wide group of customers and provide a complex feature base, but that usually comes at a higher price of such a service. Be certain that you're aware of your requirements so that you choose a software that provides specifically the features you search for.

How Much Does UXtweak Cost?

UXtweak Pricing Plans:

Free Trial

Starter

Free

Professional

Starts at $99/user/month

Enterprise

Contact vendor

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What are UXtweak pricing details?

UXtweak Pricing Plans:

Free Trial

Starter

Free

Professional

Starts at $99/user/month

Enterprise

Contact vendor

UXtweak is free for small project needs and offers scalable enterprise pricing for bigger plans.

Starter – Free

  • 1 User (teammate seats)
  • Unlimited number of studies
  • 3 Study data retention
  • Limited Access to study results
  • UXtweak Branding
  • 10 Card Sorting Respondents per study
  • 20 Cards per study
  • 10 Tree Testing Respondents per study
  • 3 Tasks per study

Professional  – Starts at $99/user/month

  • 1 – 10 Users (teammate seats) – price increase per user
  • Unlimited number of studies
  • 12 Study data retention
  • Unlimited Access to study results
  • Custom Branding
  • Basic Technical Support
  • Unlimited Detailed PDF reports
  • Unlimited Card Sorting Respondents per study
  • Unlimited Cards per study
  • Unlimited Tree Testing Respondents per study
  • Unlimited Tasks per study

Enterprise – By quote

  • Users (teammate seats)
  • Unlimited number of studies
  • Unlimited Study data retention
  • Unlimited Access to study results
  • Custom Branding
  • Premium Technical Support
  • Unlimited Detailed PDF reports
  • Legal and security assessments
  • 20% Discount for User Panel participants
  • Unlimited Card Sorting Respondents per study
  • Unlimited Cards per study
  • Unlimited Tree Testing Respondents per study
  • Unlimited Tasks per study

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you make a decision to purchase a Conversion Rate Optimization Software it’s crucial not only to learn how professionals rank it in their reviews, but also to check if the real clients and companies that purchased this software are indeed satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and UXtweak reviews across a broad range of social media sites. The information is then presented in an easy to digest format revealing how many users had positive and negative experience with UXtweak. With that information available you should be ready to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Polish
  • Swedish

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for UXtweak?

UXtweak integrates with the following:

  • Google Tag Manager
  • Figma
  • InVision
  • Axure RP

UXtweak User Reviews

UXtweak average rating:

Average score
5/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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More reviews from 1 actual users:

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All-in-one usability testing toolkit

Read full review >
Matej Kukucka
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2023 Company Size: 11-50 Employees Industry: Computer Software

PROS: The best aspect of UXtweak is endless options when it comes to choosing the testing that is suitable for your business.

CONS: We don't see any problems, nor have we found any bugs in the application.

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UXtweak user reviews

All-in-one usability testing toolkit

Read full review >
Matej Kukucka
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2023 Company Size: 11-50 Employees Industry: Computer Software
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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