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UXtweak Review

UXtweak
Our score: 8.0 User satisfaction: N/A

What is UXtweak?

UXtweak is a powerful UX research platform that provides research tools that helps improve the usability of apps and sites from prototypes to production. It empowers you to organize content effectively, recruit the right testers, test usability, and empathize with your users.

UXtweak was founded to provide a one-stop-shop-style platform where individuals can access features that give solutions for usability testing, information architecture research, and user behavior analytics at any point of the development cycle or design process. UXtweak includes many useful features for UX researchers and designers and for people who want to look at their website through the eyes of their users. Identify usability issues, improve user experiences, and avoid losing customers.

With features such as Card Sorting and Tree Sorting, you can make your website easy to navigate and content easy to find. You can also use tools like Preference Test, Five Second Test, Session Recording, and Survey to help understand what your users do, need, think, and feel. And with testing features like First Click Test, Website Testing, and Prototype Testing, you can observe how users interact with your site, designs, and prototypes.

UXtweak is cost-friendly as well, even offering a free-forever starter plan that can be used for small projects or for trying out a limited version of UXtweak with full features. With the number of users tied with the pricing, you’ll have more control over your budget.

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Overview of UXtweak Benefits

Streamlined Content Organization

UXtweak helps improve the way you organize the content on your website using features such as Card Sorting and Tree Testing. They help you design intuitive menus and content structures to ensure that users won’t be lost within your site. You can also use them to find out the opinions of your users regarding your site’s content as well as help increase the searchability and discoverability of key information. You can even test if your users can find what they’re looking for in your menus.

Usability Experience Test

The platform offers a series of tools to help determine how your users interact with your site. The First Click Test will let you examine if the user’s first click leads in the direction or an unexpected one so you can design pages that guide them towards success. You also get access to Prototype Testing which measures how your users interact with the prototypes and help you evaluate design flows pre-emptively, easily, and effectively. And for the optimal online experience, you can look at your site through the eyes of your users to help you discover usability problems, allowing you to create better experiences and stop losing customers.

Easy Recruitment Process

To make sure that the data you get is accurate, you need to test them with real users. UXtweak has a huge panel of users, with respondents from 130+ countries. With 2000+ profile attributes, it’s easy to set detailed requirements for your testers. You only need to choose the right kind of audience and the platform will do the rest.

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Overview of UXtweak Features

  • Website Usability Testing
  • Session Recordings
  • Cart Sorting
  • Tree Testing
  • 5-Second Test
  • First Click Test
  • Preference Test
  • Survey Tool
  • Figma and InVision Prototype Testing

What Problems Will UXtweak Solve?

1. Low Conversion Rate – Your website is experiencing a high number of customers leaving without converting. It could be an e-commerce site where a lot of customers are dropping at the last steps of the purchase process. Discover why this happens by testing the usability of your website and analyzing the exact way users are using and navigating the site. Look at your website through the eyes of your customers with a Session Recording tool or give them specific tasks to do on your website and then watch and listen to your customers’ experiences to reveal issues and room for improvement with the Website Testing tool.

2. Unclear menu and content structure of website or application – Customers on your site are having problems discovering things in your menu. The categories and structure you created are not intuitive for your users and they are not able to find key information on your site. If you want to make sure your information architecture is clear and in accordance with what your users expect you should use the Card Sorting tool. Card sorting tool will allow you to generate such a structure by letting your users create the categories and groups themselves.

3. Changing Design of your website – You are making some serious changes to your website. Design-wise or layout-wise. It is a big upgrade so you are unsure if your customers will like it. How about asking them what they think of it? This all can be done through UXtweak’s Preference Testing tool. Upload at least two pictures of the design and create questions for your customers to see which design they prefer more and why.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

UXtweak Position In Our Categories

Knowing that companies have unique business-related demands, it is only sensible that they avoid getting a one-size-fits-all, ”best” solution. Nevertheless, it would be futile to try to find such a software product even among branded software solutions. The practical thing to do would be to spell out the numerous vital factors that merit analysis including key features, costing, skill aptitude of staff, organizational size, etc. After which, you should conduct the product research systematically. Go over some UXtweak review articles and scrutinize each of the software systems in your list in detail. Such all-encompassing product investigation ascertain you stay away from unfit software solutions and pay for the one that includes all the function your business requires for success.

Position of UXtweak in our main categories:

TOP 100

UXtweak is one of the top 100 Conversion Rate Optimization Software products

TOP 100

UXtweak is one of the 100 Website Builder Software products

If you are considering UXtweak it might also be sensible to examine other subcategories of Conversion Rate Optimization Software gathered in our database of B2B software reviews.

It is essential to keep in mind that virtually no software in the Conversion Rate Optimization Software category is an ideal solution that can meet all the requirements of different company types, sizes and industries. It may be a good idea to read a few UXtweak Conversion Rate Optimization Software reviews first as certain solutions might perform well only in a really narrow set of applications or be designed with a really specific type of industry in mind. Others can operate with an idea of being easy and intuitive and therefore lack advanced functions welcomed by more experienced users. There are also services that focus on a large group of users and offer a rich feature set, however this in most cases comes at a more expensive cost of such a service. Be certain that you're aware of your needs so that you get a service that offers exactly the features you search for.

How Much Does UXtweak Cost?

UXtweak Pricing Plans:

Free Trial

Starter

Free

Professional

Starts at $99/user/month

Enterprise

Contact vendor

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What are UXtweak pricing details?

UXtweak Pricing Plans:

Free Trial

Starter

Free

Professional

Starts at $99/user/month

Enterprise

Contact vendor

UXtweak is free for small project needs and offers scalable enterprise pricing for bigger plans.

Starter – Free

  • 1 User (teammate seats)
  • Unlimited number of studies
  • 3 Study data retention
  • Limited Access to study results
  • UXtweak Branding
  • 10 Card Sorting Respondents per study
  • 20 Cards per study
  • 10 Tree Testing Respondents per study
  • 3 Tasks per study

Professional  – Starts at $99/user/month

  • 1 – 10 Users (teammate seats) – price increase per user
  • Unlimited number of studies
  • 12 Study data retention
  • Unlimited Access to study results
  • Custom Branding
  • Basic Technical Support
  • Unlimited Detailed PDF reports
  • Unlimited Card Sorting Respondents per study
  • Unlimited Cards per study
  • Unlimited Tree Testing Respondents per study
  • Unlimited Tasks per study

Enterprise – By quote

  • Users (teammate seats)
  • Unlimited number of studies
  • Unlimited Study data retention
  • Unlimited Access to study results
  • Custom Branding
  • Premium Technical Support
  • Unlimited Detailed PDF reports
  • Legal and security assessments
  • 20% Discount for User Panel participants
  • Unlimited Card Sorting Respondents per study
  • Unlimited Cards per study
  • Unlimited Tree Testing Respondents per study
  • Unlimited Tasks per study

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you make a decision to purchase a Conversion Rate Optimization Software it’s important not only to see how experts rank it in their reviews, but also to discover whether the actual people and enterprises that use these solutions are genuinely happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and UXtweak reviews across a vast range of social media sites. The information is then displayed in a simple to understand way revealing how many customers had positive and negative experience with UXtweak. With that information at hand you will be equipped to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Polish
  • Swedish

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for UXtweak?

UXtweak integrates with the following:

  • Google Tag Manager
  • Figma
  • InVision
  • Axure RP

UXtweak User Reviews

UXtweak average rating:

Average score
5/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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More reviews from 1 actual users:

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All-in-one usability testing toolkit

Read full review >
Matej Kukucka
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2023 Company Size: 11-50 Employees Industry: Computer Software

PROS: The best aspect of UXtweak is endless options when it comes to choosing the testing that is suitable for your business.

CONS: We don't see any problems, nor have we found any bugs in the application.

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UXtweak user reviews

All-in-one usability testing toolkit

Read full review >
Matej Kukucka
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2023 Company Size: 11-50 Employees Industry: Computer Software
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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