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Vlocity Review

Vlocity
Our score: 7.3 User satisfaction: N/A

What is Vlocity?

Vlocity is an enterprise-level solution designed to give you comprehensive capabilities to manage business processes and achieve better efficiency. The cloud platform supports Salesforce’s solutions to foster faster operational agility and enhance your business’ time to value. It is applicable in many industries and business sectors such as financial and insurance services, media and communication, energy, and healthcare, among others.

It offers several cloud applications and industry solutions including Clickstream Analytics, Process Engines, DataRaptor, Vlocity OmniScript,  and Industry Console, to name some. These tools and solutions bring with them robust and innovative features to drive your business while ensuring that you provide optimum experiences to your customers.

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Overview of Vlocity Benefits

Whether its data migration, back-office integration, or Omnichannel sales & services to analytics and mobile, Vlocity is built with the right solutions. The platform avails reliable cloud apps which help businesses to deliver effective customer value in a fractional cost and time of the custom solutions.

Vlocity Cloud apps are Omni channel by design. They help businesses to provide a seamless, industry-specific collaborations across multiple channels; via contact center, over the web, via retail locations, and through indirect reseller and partner channels. The omnichannel capabilities help organizations to focus on more targeted offers for improved cross-sell & upsell. Besides, it improves customer retention, enhances customer loyalty, and improves profitability.

Another notable benefit is the strategic Vlocity partnership with Salesforce and other leading SIs. This enables Vlocity to deliver comprehensive and proven solutions to all customers. The software is built natively to Salesforce which means it leverages the Service, marketing, sales, analytics, and communities clouds of Salesforce. It provides deep capabilities essential to your organizations without replicating Salesforce capabilities.

Moreover, Vlocity solutions help your brand to shine through by offering fast, accurate and complete interactions via the most important customer channels. Besides, it allows you to focus more on your customer and less on the software. Through its task-based components, the platform transforms your customer relations management with effective transactional capabilities. This helps you to consolidate applications, accelerate users to productivity, and minimize the overall cost.

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Overview of Vlocity Features

  • Omniscript
  • Industry console
  • DataRaptor
  • Process engine
  • Mobile and Vlocity wear
  • Clickstream Analytics

Vlocity Position In Our Categories

Because companies have distinctive business-related needs, it is reasonable that they steer clear of going for an all-encompassing, ”best” software solution. Just the same, it would be difficult to find such a software solution even among widely used software products. The reasonable step to do would be to set down the various critical factors which entail research such as important features, budget, technical skill aptitude of staff members, business size, etc. Then, you must follow through the research fully. Have a look at some Vlocity reviews and scrutinize each of the software systems in your shortlist in detail. Such well-rounded research can make sure you stay away from poorly fit apps and pay for the system that offers all the benefits your company requires in growing the business.

Position of Vlocity in our main categories:

TOP 500

Vlocity is one of the top 500 Business Process Management Software products

If you are interested in Vlocity it could also be sensible to analyze other subcategories of Business Process Management Software collected in our base of SaaS software reviews.

There are popular and widely used systems in each software group. But are they necessarily the best fit for your company’s special wants? A trendy software application may have thousands of customers, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Vlocity Business Process Management Software reviews and think about the elements that you want in the software such as the cost, main features, available integrations etc. Then, select a few solutions that fit your requirements. Check out the free trials of these apps, read online reviews, get clarifications from the maker, and do your investigation systematically. This profound research is certain to aid you select the most excellent software application for your firm’s special requirements.

How Much Does Vlocity Cost?

Vlocity Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Vlocity pricing details?

Vlocity Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you decide to buy a Business Process Management Software it’s vital not only to see how professionals score it in their reviews, but also to check if the actual clients and businesses that bought these solutions are indeed happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Vlocity reviews across a broad range of social media sites. The information is then presented in an easy to digest way revealing how many people had positive and negative experience with Vlocity. With that information at your disposal you should be prepared to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Dutch

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Vlocity?

Vlocity integrates with the following business systems and applications:

  • Accenture
  • Deloitte
  • Matrixx
  • IBM
  • KPMG
  • Capgemini
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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