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Vlocity Review

Vlocity
Our score: 7.3 User satisfaction: N/A

What is Vlocity?

Vlocity is an enterprise-level solution designed to give you comprehensive capabilities to manage business processes and achieve better efficiency. The cloud platform supports Salesforce’s solutions to foster faster operational agility and enhance your business’ time to value. It is applicable in many industries and business sectors such as financial and insurance services, media and communication, energy, and healthcare, among others.

It offers several cloud applications and industry solutions including Clickstream Analytics, Process Engines, DataRaptor, Vlocity OmniScript,  and Industry Console, to name some. These tools and solutions bring with them robust and innovative features to drive your business while ensuring that you provide optimum experiences to your customers.

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Overview of Vlocity Benefits

Whether its data migration, back-office integration, or Omnichannel sales & services to analytics and mobile, Vlocity is built with the right solutions. The platform avails reliable cloud apps which help businesses to deliver effective customer value in a fractional cost and time of the custom solutions.

Vlocity Cloud apps are Omni channel by design. They help businesses to provide a seamless, industry-specific collaborations across multiple channels; via contact center, over the web, via retail locations, and through indirect reseller and partner channels. The omnichannel capabilities help organizations to focus on more targeted offers for improved cross-sell & upsell. Besides, it improves customer retention, enhances customer loyalty, and improves profitability.

Another notable benefit is the strategic Vlocity partnership with Salesforce and other leading SIs. This enables Vlocity to deliver comprehensive and proven solutions to all customers. The software is built natively to Salesforce which means it leverages the Service, marketing, sales, analytics, and communities clouds of Salesforce. It provides deep capabilities essential to your organizations without replicating Salesforce capabilities.

Moreover, Vlocity solutions help your brand to shine through by offering fast, accurate and complete interactions via the most important customer channels. Besides, it allows you to focus more on your customer and less on the software. Through its task-based components, the platform transforms your customer relations management with effective transactional capabilities. This helps you to consolidate applications, accelerate users to productivity, and minimize the overall cost.

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Overview of Vlocity Features

  • Omniscript
  • Industry console
  • DataRaptor
  • Process engine
  • Mobile and Vlocity wear
  • Clickstream Analytics

Vlocity Position In Our Categories

Because businesses have special business needs, it is rational that they steer clear of buying a one-size-fits-all, “perfect” solution. Having said that, it is troublesome to come across such an app even among well-known software solutions. The best thing to undertake is to write down the varied essential factors which entail examination including key features, plans, skill aptitude of staff, organizational size, etc. Next, you should double down on your research through and through. Browse through some Vlocity review articles and look over each of the applications in your list more closely. Such comprehensive product research ensures you stay away from mismatched applications and buy the system which includes all the function your company requires.

Position of Vlocity in our main categories:

TOP 500

Vlocity is one of the top 500 Business Process Management Software products

If you are considering Vlocity it could also be a good idea to analyze other subcategories of Business Process Management Software gathered in our database of B2B software reviews.

Each organization has different wants and requires an application that can be customized for their size, type of staff members and clients, and the particular industry they are in. For these reasons, no system can provide perfect features off-the-shelf. When you search a software app, first be sure what you need it for. Read some Vlocity Business Process Management Software reviews and ask yourself do you desire basic features or do you require advanced tools? Are there any industry-specific functionalities that you are searching for? Obtain the answers to these questions to help your search. There are multiple aspects that you need to consider and these include your budget, specific business wants, your company size, integration requirements etc. Take your time, check out a few free trials, and finally select the system that provides all that you require to enhance your organization competence and productivity.

How Much Does Vlocity Cost?

Vlocity Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Vlocity pricing details?

Vlocity Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you make a decision to purchase a Business Process Management Software it’s vital not only to find out how experts rank it in their reviews, but also to discover if the real people and enterprises that purchased these solutions are actually content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Vlocity reviews across a broad range of social media sites. The data is then featured in an easy to understand way indicating how many customers had positive and negative experience with Vlocity. With that information available you should be equipped to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Dutch

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Vlocity?

Vlocity integrates with the following business systems and applications:

  • Accenture
  • Deloitte
  • Matrixx
  • IBM
  • KPMG
  • Capgemini
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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