Vlocity Review
What is Vlocity?
Vlocity is an enterprise-level solution designed to give you comprehensive capabilities to manage business processes and achieve better efficiency. The cloud platform supports Salesforce’s solutions to foster faster operational agility and enhance your business’ time to value. It is applicable in many industries and business sectors such as financial and insurance services, media and communication, energy, and healthcare, among others.
It offers several cloud applications and industry solutions including Clickstream Analytics, Process Engines, DataRaptor, Vlocity OmniScript, and Industry Console, to name some. These tools and solutions bring with them robust and innovative features to drive your business while ensuring that you provide optimum experiences to your customers.
Show MoreOverview of Vlocity Benefits
Whether its data migration, back-office integration, or Omnichannel sales & services to analytics and mobile, Vlocity is built with the right solutions. The platform avails reliable cloud apps which help businesses to deliver effective customer value in a fractional cost and time of the custom solutions.
Vlocity Cloud apps are Omni channel by design. They help businesses to provide a seamless, industry-specific collaborations across multiple channels; via contact center, over the web, via retail locations, and through indirect reseller and partner channels. The omnichannel capabilities help organizations to focus on more targeted offers for improved cross-sell & upsell. Besides, it improves customer retention, enhances customer loyalty, and improves profitability.
Another notable benefit is the strategic Vlocity partnership with Salesforce and other leading SIs. This enables Vlocity to deliver comprehensive and proven solutions to all customers. The software is built natively to Salesforce which means it leverages the Service, marketing, sales, analytics, and communities clouds of Salesforce. It provides deep capabilities essential to your organizations without replicating Salesforce capabilities.
Moreover, Vlocity solutions help your brand to shine through by offering fast, accurate and complete interactions via the most important customer channels. Besides, it allows you to focus more on your customer and less on the software. Through its task-based components, the platform transforms your customer relations management with effective transactional capabilities. This helps you to consolidate applications, accelerate users to productivity, and minimize the overall cost.
Show MoreOverview of Vlocity Features
- Omniscript
- Industry console
- DataRaptor
- Process engine
- Mobile and Vlocity wear
- Clickstream Analytics
Vlocity Position In Our Categories
Bearing in mind businesses have distinctive business requirements, it is only reasonable that they steer clear of selecting a one-size-fits-all, ”best” software solution. Needless to say, it would be futile to try to pinpoint such application even among popular software products. The better thing to undertake would be to narrow down the numerous significant aspects that call for a consideration like major features, budget, skill levels of staff, organizational size, etc. After which, you must follow through your product research comprehensively. Have a look at these Vlocity review articles and look over each of the applications in your list in detail. Such well-rounded research can make sure you steer clear of unfit applications and subscribe to the one that delivers all the tools your business requires for success.
Position of Vlocity in our main categories:
TOP
500
Vlocity is one of the top 500 Business Process Management Software products
If you are interested in Vlocity it may also be a good idea to analyze other subcategories of Business Process Management Software collected in our base of B2B software reviews.
Since each organization has particular business requirements, it is advisable for them to abstain from looking for a one-size-fits-all perfect software application. Needless to say, it would be futile to try to find such an app even among market-leading software platforms. The intelligent thing to do would be to catalog the various essential factors that need consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some Vlocity Business Process Management Software reviews and check out each of the other apps in your shortlist in detail. Such comprehensive groundwork can make sure you weed out ill-fitting platforms and zero in on the system that provides all the features you require for business success.
How Much Does Vlocity Cost?
Vlocity Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Vlocity pricing details?
Vlocity Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
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Negative Social Media Mentions
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We know that when you make a decision to get a Business Process Management Software it’s important not only to see how experts score it in their reviews, but also to check whether the actual clients and enterprises that use it are actually happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Vlocity reviews across a vast array of social media sites. The information is then displayed in an easy to digest format revealing how many people had positive and negative experience with Vlocity. With that information at your disposal you will be equipped to make an informed buying choice that you won’t regret.
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Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Dutch
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Vlocity?
Vlocity integrates with the following business systems and applications:
- Accenture
- Deloitte
- Matrixx
- IBM
- KPMG
- Capgemini
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