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Vlocity Review

Vlocity
Our score: 7.3 User satisfaction: N/A

What is Vlocity?

Vlocity is an enterprise-level solution designed to give you comprehensive capabilities to manage business processes and achieve better efficiency. The cloud platform supports Salesforce’s solutions to foster faster operational agility and enhance your business’ time to value. It is applicable in many industries and business sectors such as financial and insurance services, media and communication, energy, and healthcare, among others.

It offers several cloud applications and industry solutions including Clickstream Analytics, Process Engines, DataRaptor, Vlocity OmniScript,  and Industry Console, to name some. These tools and solutions bring with them robust and innovative features to drive your business while ensuring that you provide optimum experiences to your customers.

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Overview of Vlocity Benefits

Whether its data migration, back-office integration, or Omnichannel sales & services to analytics and mobile, Vlocity is built with the right solutions. The platform avails reliable cloud apps which help businesses to deliver effective customer value in a fractional cost and time of the custom solutions.

Vlocity Cloud apps are Omni channel by design. They help businesses to provide a seamless, industry-specific collaborations across multiple channels; via contact center, over the web, via retail locations, and through indirect reseller and partner channels. The omnichannel capabilities help organizations to focus on more targeted offers for improved cross-sell & upsell. Besides, it improves customer retention, enhances customer loyalty, and improves profitability.

Another notable benefit is the strategic Vlocity partnership with Salesforce and other leading SIs. This enables Vlocity to deliver comprehensive and proven solutions to all customers. The software is built natively to Salesforce which means it leverages the Service, marketing, sales, analytics, and communities clouds of Salesforce. It provides deep capabilities essential to your organizations without replicating Salesforce capabilities.

Moreover, Vlocity solutions help your brand to shine through by offering fast, accurate and complete interactions via the most important customer channels. Besides, it allows you to focus more on your customer and less on the software. Through its task-based components, the platform transforms your customer relations management with effective transactional capabilities. This helps you to consolidate applications, accelerate users to productivity, and minimize the overall cost.

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Overview of Vlocity Features

  • Omniscript
  • Industry console
  • DataRaptor
  • Process engine
  • Mobile and Vlocity wear
  • Clickstream Analytics

Vlocity Position In Our Categories

Knowing that businesses have special business-related requirements, it is prudent that they abstain from buying an all-in-one, “perfect” solution. Needless to say, it would be difficult to try to discover such a software product even among recognizable software systems. The reasonable thing to do is to jot down the varied significant factors which demand investigation such as major features, budget, technical skill capability of staff members, business size, etc. Next, you should perform your product research exhaustively. Read some Vlocity evaluations and check out each of the solutions in your shortlist in detail. Such detailed research ascertain you avoid unfit software products and pay for the system that has all the features your business requires in growing the business.

Position of Vlocity in our main categories:

TOP 500

Vlocity is one of the top 500 Business Process Management Software products

If you are considering Vlocity it may also be beneficial to check out other subcategories of Business Process Management Software collected in our base of SaaS software reviews.

Since each enterprise has specific business requirements, it is prudent for them to abstain from looking for a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such a platform even among widely used software solutions. The smart thing to do would be to jot down the various vital elements that require consideration such as main features, finances, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some Vlocity Business Process Management Software reviews and look into each of the other systems in your shortlist in detail. Such in-depth groundwork can make certain you weed out ill-fitting applications and zero in on the app that provides all the elements you need for business success.

How Much Does Vlocity Cost?

Vlocity Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Vlocity pricing details?

Vlocity Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Vlocity’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you decide to buy a Business Process Management Software it’s important not only to see how experts rank it in their reviews, but also to find out if the real people and enterprises that purchased it are indeed satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Vlocity reviews across a vast range of social media sites. The information is then featured in a simple to understand way showing how many people had positive and negative experience with Vlocity. With that information at hand you will be ready to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Dutch

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Vlocity?

Vlocity integrates with the following business systems and applications:

  • Accenture
  • Deloitte
  • Matrixx
  • IBM
  • KPMG
  • Capgemini
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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