Web+Center is a set of customizable, open-source help desk solutions designed by Internet Software Sciences for small IT service companies, higher education institutions, hospitals, government, and nonprofit organizations. It presents solutions that can be deployed in the cloud or on-premises with support for multiple browser-based devices including smartphones, tablets, Macs, and PCs. The platform enables organizations to customize solutions that meet their unique business needs such as facilities management, asset tracking, customer support, and IT help desk. It facilitates a high return on investment (ROI) by offering scalable applications that enable businesses to grow at minimal cost.
Web+Center is an easy-to-use software that provides a wide range of powerful features which include GeoLocation tracking, SMS notification, asset tracking, customer management, reporting, mobile apps, backend database support, case scheduling, comprehensive help desk, and account management.
Show MoreWeb+Center a suite of powerful Window-based solutions that you can customize to create an efficient help desk system. It is a scalable solution that offers unfettered access to the source code while providing affordable licensing to enable organizations to build help desk solutions that meet unique needs. One of its reliable solutions is the Customer+Center. This is a robust, web-based customer support application that enables customers to utilize Active Directory verification techniques or self-register to log in and update their support tickets or check the status of support cases.
The Reservation+Center is another vital feature of the Web+Center. This is a reliable facilities/equipment reservation system that works in tandem with the customer database to allow customers to log in and make facility or equipment reservation. It provides an online graphics catalog that expedites the reservation process and enables administrators to manage and track all reservation requests. Customers can also utilize the mobile web app to create and update their support cases or accomplish other customer self-help tasks via a mobile device.
In addition, Web+Center offers a Bussines+Center module; a contact management system for businesses of all sizes. The module allows you to easily integrate the end-user support requirements with sales/contact business processes. It provides a mini accounting and invoicing system designed to streamline all business tasks related to time spent, support operations, and expenses.
Better still, there is a comprehensive yet very easy-to-use Tech+Web solution. This module functions as a powerful support web application that allows your employees to log and manage support cases launched by customers. It provides an all-inclusive suite of features including case routing, extensive search capabilities, dispatching options, asset tracking, project management, and reporting.
Show MoreKnowing that companies have particular business-related wants, it is only logical they abstain from buying a one-size-fits-all, ”best” business program. Needless to say, it is troublesome to try to come across such a software solution even among widely used software products. The best thing to do should be to jot down the different important functions that need scrutiny such as major features, packages, technical skill aptitude of staff, business size, etc. Then, you should do your product research thoroughly. Go over some Web+Center analyses and check out each of the software options in your list in detail. Such detailed product investigation ensure you take out poorly fit software solutions and buy the one which provides all the features your company requires for success.
Position of Web+Center in our main categories:
Web+Center is one of the top 50 IT Asset Management Software products
If you are considering Web+Center it might also be a good idea to examine other subcategories of IT Asset Management Software gathered in our database of SaaS software reviews.
Each organization has different wants and needs a system that can be personalized for their size, kind of workers and clients, and the specific industry they are in. For these reasons, no platform can proffer perfect tools out-of-the-box. When you search a software system, first be sure what you require it for. Read some Web+Center IT Asset Management Software reviews and ask yourself do you need basic functionality or do you require sophisticated functionality? Are there any industry-specific functionalities that you are looking for? Obtain the answers to these questions to help your search. There are multiple elements that you need to consider and these include your budget, particular business wants, your organization size, integration needs etc. Take your time, check out a few free trials, and finally select the app that offers all that you require to improve your company effectiveness and productivity.
Web+Center Pricing Plans:
Free
$300 and up (one-time fee)
$1500 and up (onetime fee)
$25/tech/month
Web+Center Pricing Plans:
Free Trial
Free Edition
Free
Small Business Edition
$300 and up (one-time fee)
Enterprise Edition
$1500 and up (onetime fee)
Cloud Hosted Edition
$25/tech/month
Web+Center offers a detailed enterprise pricing model with both onsite and cloud-based plans:
Free Edition @ $0
Small Business Edition @ $300 and up (one-time fee)
Enterprise Edition @ $1500 and up (onetime fee)
Cloud Hosted Edition @ $25/tech/month
We realize that when you make a decision to purchase a IT Asset Management Software it’s important not only to find out how professionals score it in their reviews, but also to discover whether the actual clients and enterprises that purchased these solutions are actually content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Web+Center reviews across a broad array of social media sites. The information is then displayed in a simple to understand form revealing how many customers had positive and negative experience with Web+Center. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.
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Web+Center integrates with the following applications:
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