Web+Center Review
What is Web+Center?
Web+Center is a set of customizable, open-source help desk solutions designed by Internet Software Sciences for small IT service companies, higher education institutions, hospitals, government, and nonprofit organizations. It presents solutions that can be deployed in the cloud or on-premises with support for multiple browser-based devices including smartphones, tablets, Macs, and PCs. The platform enables organizations to customize solutions that meet their unique business needs such as facilities management, asset tracking, customer support, and IT help desk. It facilitates a high return on investment (ROI) by offering scalable applications that enable businesses to grow at minimal cost.
Web+Center is an easy-to-use software that provides a wide range of powerful features which include GeoLocation tracking, SMS notification, asset tracking, customer management, reporting, mobile apps, backend database support, case scheduling, comprehensive help desk, and account management.
Show MoreOverview of Web+Center Benefits
Web+Center a suite of powerful Window-based solutions that you can customize to create an efficient help desk system. It is a scalable solution that offers unfettered access to the source code while providing affordable licensing to enable organizations to build help desk solutions that meet unique needs. One of its reliable solutions is the Customer+Center. This is a robust, web-based customer support application that enables customers to utilize Active Directory verification techniques or self-register to log in and update their support tickets or check the status of support cases.
The Reservation+Center is another vital feature of the Web+Center. This is a reliable facilities/equipment reservation system that works in tandem with the customer database to allow customers to log in and make facility or equipment reservation. It provides an online graphics catalog that expedites the reservation process and enables administrators to manage and track all reservation requests. Customers can also utilize the mobile web app to create and update their support cases or accomplish other customer self-help tasks via a mobile device.
In addition, Web+Center offers a Bussines+Center module; a contact management system for businesses of all sizes. The module allows you to easily integrate the end-user support requirements with sales/contact business processes. It provides a mini accounting and invoicing system designed to streamline all business tasks related to time spent, support operations, and expenses.
Better still, there is a comprehensive yet very easy-to-use Tech+Web solution. This module functions as a powerful support web application that allows your employees to log and manage support cases launched by customers. It provides an all-inclusive suite of features including case routing, extensive search capabilities, dispatching options, asset tracking, project management, and reporting.
Show MoreOverview of Web+Center Features
- Email to case feature
- Geolocation tracking
- SMS notification
- Account management
- Comprehensive help desk
- Asset tracking
- Mobile Apps
- Customer management tools
- Reports
- Case scheduling and routing options
- Optional A/D customer login methods
- Remote control program launch
- Backend database support
- Customer surveys
- Calendar/Scheduler
- Complete invoicing and quote accounting system
- Graphical reservation systems of resources
- Auto escalating for support cases
Web+Center Position In Our Categories
Because businesses have their own business-related requirements, it is sensible they abstain from adopting a one-size-fits-all, “perfect” business application. Having said that, it would be difficult to chance on such a software product even among branded software systems. The rational thing to do can be to make a list of the varied important functions that entail investigation including key features, plans, skill competence of the employees, organizational size, etc. The second step is, you must conduct your research fully. Read these Web+Center analyses and look over the other software systems in your shortlist in detail. Such comprehensive product investigation ascertain you drop ill-fitting software products and select the system which has all the function your business requires.
Position of Web+Center in our main categories:
TOP
50
Web+Center is one of the top 50 IT Asset Management Software products
If you are interested in Web+Center it could also be sensible to check out other subcategories of IT Asset Management Software listed in our database of B2B software reviews.
Each company has its own characteristics, and can call for a special IT Asset Management Software solution that will be adjusted to their business size, type of customers and staff and even individual industry they deal with. It's not wise to count on finding a perfect software that is going to work for each business regardless of their background is. It may be a good idea to read a few Web+Center IT Asset Management Software reviews first and even then you should remember what the service is intended to do for your business and your staff. Do you require a simple and straightforward solution with only elementary features? Will you really use the complex functionalities required by experts and large enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to locate a solid software that will fit your budget.
How Much Does Web+Center Cost?
Web+Center Pricing Plans:
Free Trial
Free Edition
Free
Small Business Edition
$300 and up (one-time fee)
Enterprise Edition
$1500 and up (onetime fee)
Cloud Hosted Edition
$25/tech/month
What are Web+Center pricing details?
Web+Center Pricing Plans:
Free Trial
Free Edition
Free
Small Business Edition
$300 and up (one-time fee)
Enterprise Edition
$1500 and up (onetime fee)
Cloud Hosted Edition
$25/tech/month
Web+Center offers a detailed enterprise pricing model with both onsite and cloud-based plans:
Free Edition @ $0
- 2 Tech licenses
- Unlimited customers
- Unlimited cases/tickets
- Does not timeout
- Full Web+Center suite
Small Business Edition @ $300 and up (one-time fee)
- 3techs, $300 + $100 annual support
- 4 techs, $675 + $100 annual support
- Everything in Free Edition
- 30% discount for education
Enterprise Edition @ $1500 and up (onetime fee)
- Everything in Small Business Edition
- 5 techs, $1500 +$200 annual support
- 6 techs, $2000 +$360 annual support
- 10 techs, $5000 +$1000 annual support
- 25 techs, $10000 +$2000 annual support
Cloud Hosted Edition @ $25/tech/month
- Everything in Free Edition
- 3 tech @ $75/month
- Unlimited techs @ $1000/month
- $75 setup fee
- 3-month minimum commitment
User Satisfaction
Positive Social Media Mentions
329
Negative Social Media Mentions
1
We realize that when you decide to buy a IT Asset Management Software it’s crucial not only to find out how professionals score it in their reviews, but also to check whether the real users and companies that purchased it are genuinely happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Web+Center reviews across a broad array of social media sites. The information is then displayed in a simple to digest format indicating how many people had positive and negative experience with Web+Center. With that information at your disposal you should be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Monthly payment
- One-time payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Web+Center?
Web+Center integrates with the following applications:
- Active Directory
Web+Center
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular Web+Center Alternatives
Top Competitors To Web+Center By Price
Product name:
Price:
Trending IT Asset Management Software Reviews
Web+Center Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?