WhyQ Review
What is WhyQ?
WhyQ improves and simplifies the way companies manage the influx of their customers with its SMS virtual queuing platform. The system utilizes SMS/MMS gateway technology to deliver a simple yet very effective way to help customers manage their waiting time and do other things instead of spending hours sitting tight while waiting for them to be called.
WhyQ is a very popular queuing system especially for businesses that have clients waiting for consultations, meetings, and other specific services. The platform is a perfect fit for hair salons, banks and other finance institutions, doctor offices and more. WhyQ is very user-friendly and doesn’t require users to undergo a steep learning curve, making it easy for staff to operate the system and make queuing easy and quick for you and your clients.
Show MoreOverview of WhyQ Benefits
WhyQ leverages a very straightforward SMS/MMS technology, allowing any business that caters to long lines of waiting clients with a simple yet very efficient queuing management system. Why let you customers spend hours standing in line doing nothing while they can do a lot of things while still queuing? With WhyQ, your customers are able to access and enjoy your services without them standing in in line.
WhyQ virtual SMS queuing system makes it very effortless for your customers to queue. Its unique approach dramatically reduces on-site wait times by as much as 96%. On top of that, WhyQ users have seen their business revenues soar even higher as walkaways are brought down by 75%. The system boasts of an omni-channel queue entry functionality. As long as your clients have a functional mobile device capable of sending SMS, they can easily join a virtual queue. All they have to do is send an SMS using their smartphone to your queue, IOS or Android Tablet Kiosk System (Customer Self Service) or direct into your queue via a staff member and they are given a spot in the queue. They basically don’t have to install any application or purchase a special device to really enjoy the system.
SMS remains to be a popular mode of communication and this fact is what makes WhyQ so popular. Businesses just need to have their clients a working mobile phone to get a spot in the queue and customers are not forced to download a mobile app.
Show MoreOverview of WhyQ Features
- MS Virtual Queues
- Data Capture
- Display Queue Information
- Customization Options
- Local Numbers
- Queue Management Marketing
- Android/iOS Customer Self-Service
- Optimized for any screen size
What Problems Will WhyQ Solve?
1.Walkaways
WhyQ drastically brings down instances of walkaways with their self-service kiosks, allowing clients to manage their waiting times effectively. With walkaway rates greatly reduced, companies are able to generate more income as customers are not likely to get frustrated with slow lines and walk away from the queue.
2.Data Collection
Collecting data can be quite tough as not all customers are ready to provide information about themselves. WhyQ can be configured to gather data for you in real time whilst still providing something back to the customer.
3.Customer complaints
Customers have information and total control of their waiting time. That functionality greatly helps in bringing down customer complaints.
WhyQ Position In Our Categories
Since companies have unique business wants, it is only wise that they steer clear of seeking a one-size-fits-all, “perfect” business application. Needless to say, it would be difficult to try to chance on such a software product even among widely used software systems. The logical thing to do should be to take note of the different critical factors which require research like key features, costing, technical skill ability of staff members, company size, etc. Next, you must follow through your product research thoroughly. Have a look at these WhyQ review articles and check out the other software solutions in your list more closely. Such detailed product investigation ensure you weed out unsuitable applications and pay for the one that offers all the tools your company requires to be successful.
Position of WhyQ in our main categories:
TOP
100
WhyQ is one of the top 100 Appointment Scheduling Software products
If you are considering WhyQ it might also be a good idea to check out other subcategories of Appointment Scheduling Software listed in our base of B2B software reviews.
Organizations have unique wants and requirements and no software platform can be perfect in such a situation. It is futile to try to find an ideal off-the-shelf software system that meets all your business wants. The intelligent thing to do would be to customize the system for your special needs, employee skill levels, budget, and other factors. For these reasons, do not hasten and pay for well-publicized popular systems. Though these may be widely used, they may not be the perfect fit for your particular needs. Do your research, investigate each short-listed platform in detail, read a few WhyQ Appointment Scheduling Software reviews, call the vendor for clarifications, and finally select the application that presents what you want.
How Much Does WhyQ Cost?
WhyQ Pricing Plans:
Free Trial
Free
Free
Pay As You Go
Bulk SMS Rates
Enterprise
$149/95/month
What are WhyQ pricing details?
WhyQ Pricing Plans:
Free Trial
Free
Free
Pay As You Go
Bulk SMS Rates
Enterprise
$149/95/month
WhyQ is available for free (1 employee and 1 queue), and offers a variety of payment options and bulk SMS rates for larger teams. Enterprise pricing is also available.
Free
- 1 Employee
- 100 Free SMS to test with
- 1 Queue
- Free Small Business Account
- Customer Data
Pay As You Go – Bulk SMS Rates
- Up to 20 Employees Across All Locations
- iPad Customer Self Service
- 10 Internal Queues
- Corporate Branding Opportunities
- No Lock-In Contract
- Customer Data
Enterprise – $149/95/month
- up to 200 employees across all locations
- 1,700 Included SMS Messages Per Month
- Up to 125 Queues
- No Lock-In Contract
- Custom Development and API Integration
- Corporate Branding Opportunities
- Customer Data
User Satisfaction
Positive Social Media Mentions
11
Negative Social Media Mentions
0
We are aware that when you choose to buy a Appointment Scheduling Software it’s crucial not only to see how experts score it in their reviews, but also to check if the real people and companies that purchased this software are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and WhyQ reviews across a wide range of social media sites. The data is then presented in an easy to understand form revealing how many people had positive and negative experience with WhyQ. With that information at hand you will be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
- One-time payment
- Quote-based
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for WhyQ?
WhyQ integrates with the following business systems and applications:
- Kiosk Pro
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