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Yocale Review

Yocale
Our score: 8.1 User satisfaction: 100%

What is Yocale?

Yocale is a popular scheduling and appointment app for individuals and businesses, and a cloud-based CRM with super-customizable features. The platform makes it easy to discover and manage open local appointments, using features such as online scheduling, client relationship management tools, promotion of available appointments, reporting, and user-friendly notifications. In the case of individual appointment makers and small firms, Yocale’s Essential package can be used for free, while larger business users pay a moderate price for one of the three available packages (Grow, Pro, and Ultimate).

Looking for the perfect appointment is made easy, as the app is fully mobile optimized. The website displays correctly on any browser and device allowing you to make appointments while on the go. Yocale also helps appointments-based businesses from every scale and industry get listed on their website, and manage their schedule, clients, staff, and drive more traffic to their business. The most frequent Yocale users are restaurants, health and medical institutions, cosmeticians, and similar providers of professional services.

You can configure Yocale.com’s technical security features to meet the physical and technical security safeguards required by HIPAA. Plus, you can consider your specific use case to configure your business processes to meet applicable HIPAA-mandated safeguards.

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Overview of Yocale Benefits

Yocale is a school example of how the simplest concepts are the most powerful ones, and has gained years of professional expertise operating in a variety of local communities. The system fills the gap between local service providers and customer looking to book an appointment as soon as possible, and to join them together on a single, integrated platform.

Ever since 2013, Yocale is proving its capacity to schedule and manage appointments, helping businesses drive traffic and individual appointment makers book an hour without spending time to research the market. All the appointer has to do is to create an account, download the smartphone app, and start scheduling meetings. The platform offers client notifications and reminders, and alerts clients upon every change in their appointment. On the business side, Yocale keeps track of both current and previous customers, organizing them neatly in a backed up database, and empowering a set of rebooking reminders to track most loyal customers.

Basically, what Yocale does is to streamline businesses’ day to day routine, operating as well in the role of an email marketing kit. Thanks to it, businesses can share promotions and special offers, maintain stable customer relationships, organize their schedule online and from every device, and draft custom reports based on their activities.

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Overview of Yocale Features

  • 24/7 Online Booking
  • Appointment Requests
  • Unlimited Email/SMS notifications
  • Quick Promotional Alerts
  • On-Site Visits
  • Customizable Scheduler
  • Sync with External Calendar
  • No-Gap Scheduling
  • Unlimited Staff Profiles
  • Unlimited Staff Calendars
  • Recurring Appointments
  • Website/Facebook Integration
  • Marketplace
  • Google-Optimized Mini Website
  • Verified and Automated Reviews
  • Business & Service Promotions to Nearby Clients
  • Client Management
  • Client Dashboards
  • Client Profiles (Status, History, and Payments)
  • Perfect Client Notes
  • Invoicing
  • Automatically Emailed and Printable Receipts
  • Tracking Payment Methods and Taxes
  • Inventory Manager
  • Email Marketing
  • Rebooking Reminders
  • Client Notifications and Reminders
  • Business Statistic Dashboards
  • Reporting
  • Provider App
  • Client App for Booking Appointments

What Problems Will Yocale Solve?

Problem #1: Booking appointments any time

A business client is trying to book an appointment at 10pm for the next morning. With a business is using Yocale, their clients can go to their business profile and book an appointment with them at any time from anywhere eliminating the need to make appointments during office hours and giving them the ability to be booked after office hours.

Problem #2: Requesting receipts from previous appointments

A business client is requesting receipts from past appointments. Most businesses have these receipts stored on paper filed away somewhere scan and send or fax off the receipt the requesting client. However, businesses using Yocale can easily enter their business CRM and find the patient’s profile where all of their receipts are held and can be easily emailed to clients.

Problem #3: Social media integration

Each Yocale business that signs up is given a Yocale profile which acts as a mini website which is SEO friendly, allows for social media integration, as well as giving them an extra outlet to be booked by customers. Every business on Yocale is part of the Yocale marketplace which creates a community of local service providers to be discovered and booked by locals.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Yocale Position In Our Categories

Since companies have their own business-related demands, it is logical they steer clear of selecting a one-size-fits-all, ideal business application. However, it is difficult to stumble on such application even among popular software products. The rational thing to undertake should be to spell out the numerous chief aspects which need analysis like major features, packages, skill capability of staff, business size, etc. Thereafter, you should double down on your product research to a full extent. Go over these Yocale review articles and check out each of the software solutions in your list more closely. Such all-encompassing research guarantees you drop ill-fitting apps and buy the system that includes all the features your company requires in growing the business.

Position of Yocale in our main categories:

TOP 100

Yocale is one of the top 100 Appointment Scheduling Software products

TOP 50

Yocale is one of the 50 Medical Practice Management Software products

It's important to realize that hardly any software in the Appointment Scheduling Software category is going to be a perfect solution that can match all the requirements of different business types, sizes and industries. It may be a good idea to read a few Yocale Appointment Scheduling Software reviews first as specific services may dominate only in a really narrow set of applications or be created with a really specific type of industry in mind. Others may work with an idea of being easy and intuitive and as a result lack complex functionalities desired by more experienced users. You can also find services that cater to a wide group of users and give you a complex feature base, however that in most cases comes at a more significant cost of such a service. Ensure you're aware of your requirements so that you get a service that has exactly the elements you look for.

How Much Does Yocale Cost?

Yocale Pricing Plans:

Free Trial

Essential

Free

Grow

$25/month

Pro

$40/month

Ultimate

$80/month

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What are Yocale pricing details?

Yocale Pricing Plans:

Free Trial

Essential

Free

Grow

$25/month

Pro

$40/month

Ultimate

$80/month

Yocale is free for individual users looking to make an appointment, but charges businesses on the basis of pre-established pricing scheme. There are four different pricing packages:

Essential – Free

  • Up to 3 staff
  • 1 location
  • Unlimited Bookings & Customers
  • Email Notifications
  • Online Chat Support
  • Reminders
  • SEO – Optimized Booking Profile
  • Reserve With Google Listing
Grow – $29/month ($25 billed annually)
  • Up to 10 staff
  • 1 location
  • All features in Essential
  • SMS Notifications & Reminders
  • Comprehensive CRM
  • Zapier Integration

Pro – $49/month ($40 billed annually)

  • Up to 10 staff
  • 2 locations
  • All features in Grow
  • Marketing Tools
  • Video Conferencing Appointments
  • Reporting
  • Stripe Payment Integration
  • Forms
  • Deals

Ultimate – $99/month ($80 paid annually)

  • Up to 15 staff
  • 3 locations
  • All features in Pro
  • Custom API Access
  • Website Design & Hosting
  • Dedicated CSM

User Satisfaction

Positive Social Media Mentions 15
Negative Social Media Mentions 0

We realize that when you decide to purchase a Appointment Scheduling Software it’s crucial not only to find out how experts evaluate it in their reviews, but also to find out if the real people and enterprises that use this software are actually satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Yocale reviews across a wide range of social media sites. The data is then featured in a simple to digest way showing how many users had positive and negative experience with Yocale. With that information at hand you will be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Yocale?

Yocale integrates with the following systems and applications:

  • Microsoft Azure
  • Facebook
  • Twitter
  • LinkedIn

 

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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