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vCita Online Scheduling REVIEW

Appointment Scheduling Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 9.0

What is vCita Online Scheduling?

vCita Online Scheduling is a self-service appointment scheduling tool that is integrated into the vCita business management suite which includes other tools such as CRM, billing and invoicing, online payment, client management, email marketing, client portal, and more. vCita is a virtual portable ERP platform with Online Scheduling as one of its components dedicated to handling appointments scheduling, bookings, and calendar management.

The cloud-hosted software is ideal for SMBs and busy professionals such as accountants, business and marketing consultants, coaches, counselors, educators, fitness trainers, lawyers, and photographers, to name some, who offer services and need to properly organize their schedules. With features designed to put in order your appointments, meetings, and sessions, vCita Online Scheduling will save you time on coordination, effectively get rid of back and forth communication with your clients, and help you increase client satisfaction.

The software gives you an online hub – called a LiveSite client portal – that allows your clients to book and reschedule appointments and services as well as register to events at their own convenience on any device. The self-service portal virtually opens your business 24/7, giving your opportunities for new leads and generating more revenues. vCita Online Scheduling provides automated confirmations and reminders through emails and SMS that eliminates bottlenecks in communications for scheduling an appointment, reduces time your team spends on the phone,  and minimizes no-shows. You can quickly customize and automate the scheduling process for your appointments, events and classes.

Ensuring that you don’t lose track of your schedules and appointments, the software streamlines calendar management by syncing to your existing calendar, integrating with your websites, and connecting with your social media platforms. Whether you’re the only person manning your office or has a team of 100, you’ll be able to get a bird’s eye view for easy and better monitoring; schedule appointments with several participants; and assign locations and team members to each meeting. You and your well-coordinated teams that run activities and attend to appointments with clockwork precision according to schedule enhance productivity and optimize time and resources.

Overview of vCita Online Scheduling Benefits

Free plan & scalable solutions 

Four budget friendly plans are offered starting with a free edition for up to 300 clients. You get to use the LiveSite portal as well as all the other business management apps under the vCita family including client management, billing and invoicing, and documents handling, among others. The paid plans give you the means to level up your business by setting up a portal with your own domain, utilize powerful analytics to measure your business performance, get automated reminders and notifications, set auto assign rules, and more. The premium plans carry scalable features that enable you to service up to thousands or unlimited number of clients.

Self-service client portal

vCita’s LiveSite client portal empowers your clients to effortlessly book themselves to your service anytime, anywhere, with any device. Clients can schedule, reset, reserve or register online to your events and classes. In addition, returning clients can check messages, confirm upcoming appointments, book their next appointment, review documents and invoices, and even make payments upfront. You can offer a list of services, fees and scheduling options where clients can choose the service and time that works for them. Payments can be collected online as part of the scheduling or registration process. The heavy lifting and administrative load is significantly reduced for you and your team and puts the focus on attending to your client come actual event or session time.

Automated reminders 

Never miss an appointment and never lose track of your schedules since the system is designed to give you notices and reminders for any upcoming events, classes or meetings. It does this by syncing your online calendar (or multiple calendars) with your smartphone or any other device so you can be alerted through email or text messages. You can reduce no-shows with automated client email and text (SMS) notifications that alerts you to new scheduling requests or appointment changes, thereby reducing coordination and back and forth communication. You can also send clients automated reminders via SMS and email, such as if they missed an appointment you can set to auto send a “sorry we missed you” message. On the other hand, you can reward clients who arrive on time with a discount, coupon, or special offer send to them through email or text message.

Calendar management

vCita provides you with an online calendar that lets your clients book their appointments online 24/7. With this feature, clients can check their schedule and make modifications using various online channels such as your website, social network page, mobile app, or emails. If you need to get in touch, you can easily schedule appointments using your phone, Skype, online meeting software, or vCita’s own teleconferencing service. You’ll get to stay ahead of your schedule and prevent conflicts since you can reserve or block time for pre-scheduled appointments. The feature supports multiple calendars and syncs with calendar you’re using to ensure that you, your staff, and clients are on the same page when it comes to your organization’s schedules.

Overview of vCita Online Scheduling Features

  • Self-service scheduling
  • Online booking
  • Event registration
  • Calendar sync
  • Scheduling options
  • Email & SMS reminders
  • Client portal
  • Attendee tracking
  • Activity tracking
  • Group meeting
  • Phone conferencing
  • Auto assign rules
  • Integrations
  • Analytics
  • Staff roles & permissions

What Problems Will vCita Online Scheduling Solve?

Problem: Phone tag where clients call you on the phone while you’re busy with other clients

Solution: vCita has an online scheduling solution so your customers can book their appointments 24/7 from anywhere they are at any time and using any device. It removes your reliance on the phone for your bookings and appointments as it only frustrates customers when they cannot get in your line or they’re left at a long waiting queue. Instead, they can choose the services they want to avail and set schedules conveniently at a time and place that works for them.

Problem: Last minute cancellations and rescheduling loses you time and money 

Solution: vCita ensures your clients won’t forget their appointments with you by sending them SMS reminders before the schedule. For instance, you can configure the system to alert your clients a day or an hour before their appointment. By doing so, your clients can reschedule or cancel the appointment ahead of time if they are not available on their chosen schedule. Early notifications also reduce no-shows from your clients.

vCita Online Scheduling Position In Our Categories

Position of vCita Online Scheduling in our main categories:

5

vCita Online Scheduling is one of the top 5 Appointment Scheduling Software products

5

vCita Online Scheduling is one of the 5
Appointment Scheduling Software products


If you are considering vCita Online Scheduling it may also be a good idea to examine other subcategories of Best Appointment Scheduling Software listed in our base of B2B software reviews.

Every company has different wants and requires a software that can be customized for their size, type of workers and clients, and the particular industry they are in. For these reasons, no system can offer perfect features off-the-shelf. When you try to find a software app, first be sure what you need it for. Read some vCita Online Scheduling reviews and ask yourself do you desire basic features or do you need complex functionality? Are there any industry-specific functionalities that you are seeking? Find the answers to these questions to assist your search. There are multiple aspects that you need to mull over and these include your finances, particular business wants, your company size, integration needs etc. Take your time, check out a few free trials, and finally choose the app that presents all that you need to boost your firm competence and productivity.

How Much Does vCita Online Scheduling Cost?

vCita’s Online Scheduling plan is set at a fixed price of $15/month which is available in the Essentials package (for emerging businesses) under vCita’s business management suite.

User Satisfaction

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and vCita Online Scheduling reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with vCita Online Scheduling. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

16

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • German
  • Spanish
  • French
  • Russian
  • Italian
  • Portugese
  • Polish
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

What are vCita Online Scheduling pricing details?

vCita’s Online Scheduling plan is set at a fixed price of $15/month which is available in the Essentials package (for emerging businesses) under vCita’s business management suite.

What integrations are available for vCita Online Scheduling?

  • Wix
  • Weebly
  • Facebook
  • WordPress
  • Drupal
  • Gmail
  • Google Calendar
  • Constant Contact
  • Mailchimp
  • PayPal
  • Stripe
  • Zapier
  • Quickbooks

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