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Zingle Business Text Messaging Review

Zingle Business Text Messaging
Our score: 8.0 User satisfaction: 100%

What is Zingle Business Text Messaging?

Zingle is a business text messaging platform that enables users to engage their customers in a 2-way real-time communication and interaction via text messages. With Zingle, businesses and organizations are able to receive and respond to their customers’ requests, queries, and suggestions among others via a dedicated phone number or an existing landline.

The software’s neat and user-friendly dashboard contains all the necessary customer details, including contact information, analytics, history, and more, enabling them to initiate communication or respond with a highly personalized answer or a pre-packaged response.

Zingle works with popular SMS networks and messaging applications including Line, WeChat, Facebook Messenger, and more, giving them convenience and ease of use whenever they text your business for whatever purpose.

Overview of Zingle Business Text Messaging Benefits

Zingle simplifies all text communications between you and your customers. With a centralized cloud-based team inbox, you and your team can easily access text messages from your clients without having to install anything into your system. All communications are unified, thus simplifying the management aspect of your text communications.

Also, the team inbox functionality greatly impacts and enhances team collaboration. This allows you and your team to work together on complex issues and provide your customers with a positive response or solution.

Managing your contacts is a breeze with Zingle. Thanks to its segmentation and tagging features, you can organize your contacts based on specific traits or put them under particular categories for fast and simple access and retrieval.

Aside from traditional SMS, Zingle works well with a number of online messaging apps, providing you with multi-channel messaging functionality. That means you can receive and address text messages from your customers through a number of popular messaging systems such as Line, Facebook Messenger, WeChat, and more.

Powerful analytics and robust reporting tools help you monitor and track performance. Get high-value insights that can aid you in improving your products and service and provide your customers with great experience in every instance.

Overview of Zingle Business Text Messaging Features

  • Team Inbox
  • Saved Replies and Templates
  • Language Translations
  • Dynamic Contact Segmentation
  • Group Messaging
  • Custom Fields and Properties
  • Automated Workflow Engine
  • Filters and Conditions
  • Powerful Automated Actions
  • Analytics
  • Multi-channel Messaging
  • Internal Notes
  • Delayed Messages
  • Autoresponder
  • MMS & Animated GIF support

What Problems Will Zingle Business Text Messaging Solve?

1. Hotel guests can send text messages to request towels or extra pillow. No more calling the front desk. Fast and efficient communication results in better service.

2. Restaurant diners can send their orders through text messages. This makes order management fast as well as precise as t eliminates wrong orders and eliminates the need for customers to call and wait on hold or stand in long lines.

3. Beauty Salons can take reservations and send out appointment notifications to reduce appointment no-show rate.

Awards & Quality Certificates

Zingle Business Text Messaging Position In Our Categories

Knowing that businesses have distinctive business demands, it is wise that they abstain from purchasing a one-size-fits-all, ”best” software system. Be that as it may, it is difficult to pinpoint such application even among branded software products. The reasonable thing to do would be to note down the various major functions that call for a analysis such as crucial features, pricing, technical skill competence of the users, business size, etc. Next, you should do the research through and through. Browse over some Zingle Business Text Messaging analyses and explore the other software systems in your list in detail. Such detailed product research guarantees you circumvent mismatched apps and pay for the one that has all the tools your business requires to be successful.

Position of Zingle Business Text Messaging in our main categories:

TOP 200

Zingle Business Text Messaging is one of the top 200 CRM Software products

Zingle Business Text Messaging is also listed in the following subcategories:

Organizations have unique wants and requirements and no software platform can be just right in such a scenario. It is pointless to try to find an ideal out-of-the-box software system that meets all your business wants. The smart thing to do would be to modify the system for your specific wants, staff member skill levels, budget, and other elements. For these reasons, do not hasten and pay for well-publicized popular applications. Though these may be widely used, they may not be the best fit for your specific needs. Do your homework, look into each short-listed application in detail, read a few Zingle Business Text Messaging Customer Service Software reviews, speak to the vendor for clarifications, and finally choose the product that presents what you need.

How Much Does Zingle Business Text Messaging Cost?

Zingle Business Text Messaging Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Zingle Business Text Messaging offers custom SMB and enterprise pricing based on your specific needs. Contact the vendor for a quote.

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Service Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zingle Business Text Messaging reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zingle Business Text Messaging. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Zingle Business Text Messaging pricing details?

Zingle Business Text Messaging Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Zingle Business Text Messaging offers custom SMB and enterprise pricing based on your specific needs. Contact the vendor for a quote.

What integrations are available for Zingle Business Text Messaging?

Zingle integrates with the following business systems and applications:

  • Facebook Messenger
  • Line
  • WeChat
  • Oracle Opera
  • Focus
  • Salesforce
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Reviewed By Louie Andre
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