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Zoho TeamInbox Review
What is Zoho TeamInbox?
Zoho TeamInbox provides shared inboxes for seamless team collaboration and internal communication. It enables everyone to stay in the loop regarding events within their team. Email addresses may be linked to shared inboxes so that each conversation is accessible to all team members who have been added to that inbox.
To keep all of their emails in one location, users may connect their personal email accounts with Zoho TeamInbox. They choose the message sorting order as well. For a more streamlined workflow, team leaders may establish rules to automate repetitive processes like assigning threads, delegating new members, and creating pre-determined responses.
You can also discuss complex topics in parallel with your team to always give appropriate replies. The platform enables you to designate a thread’s owner, archive it once you’re done answering, and snooze threads of lesser priority to clear out the inbox.
Show MoreOverview of Zoho TeamInbox Benefits
Efficient Team Inbox Management
TeamInbox provides useful tools and an easy-to-use interface to quickly organize your shared inbox and increase productivity. To keep your team updated on who is doing each task, you may either take messages as they come in or delegate them to others.
Users can establish specific views if they need to filter results based on criteria or wish to view just threads that are given to or shared with them. Every pertinent member receives in-app notifications for any important occurrence in the thread. Members can also free up space by snoozing threads for a certain period if they don’t require urgent attention.
Automation of Repetitive Tasks
Admins or team leaders may employ workflow rules in Zoho TeamInboxes to streamline their multi-step procedures and optimize their daily routines. They can establish a rule that specifies what needs to happen each time a condition is satisfied. Every time you add a new member, you may opt to automatically add them to any inboxes under the designated team. Threads can be automatically assigned to the relevant staff and you may pre-set message content for common inquiries.
Seamless Collaboration
You can promote better collaboration and internal communication by using Zoho TeamInbox. Chat with your coworkers on email threads instead of passing emails back and forth from your inbox. Email drafts could be shared with your team for feedback. You may also change draft content in real-time to help ensure that you always send out proper replies.
Additionally, if you don’t want your new team members responding to emails immediately, give them the inbox status of Observer so that they can observe and learn about your procedures.
Show MoreOverview of Zoho TeamInbox Features
- Shared Inboxes
- Response Templates
- Rule-based Automation
- Activity Log
- Assignments
- Co-authored Email Response
- Internal Discussions
- Draft Sharing
Zoho TeamInbox Position In Our Categories
Because companies have particular business wants, it is only practical they abstain from seeking an all-in-one, ideal software system. Nevertheless, it would be hard to try to find such a software system even among branded software solutions. The right step to undertake can be to write the various key functions that call for a scrutiny including essential features, pricing, technical skill levels of the employees, company size, etc. Then, you must do your product research systematically. Have a look at some Zoho TeamInbox evaluations and scrutinize the other software solutions in your list in detail. Such well-rounded product research ascertain you avoid unsuitable software solutions and buy the one that provides all the aspects your business requires.
Position of Zoho TeamInbox in our main categories:
TOP
200
Zoho TeamInbox is one of the top 200 Collaboration Software products
Companies have unique needs and requirements and no software solution can be just right in such a condition. It is pointless to try to find a perfect out-of-the-box software app that meets all your business needs. The smart thing to do would be to adapt the system for your specific needs, staff member skill levels, finances, and other aspects. For these reasons, do not hasten and subscribe to well-publicized trendy applications. Though these may be widely used, they may not be the ideal fit for your specific requirements. Do your groundwork, investigate each short-listed platform in detail, read a few Zoho TeamInbox Email Management Software reviews, speak to the seller for clarifications, and finally settle for the app that offers what you want.
How Much Does Zoho TeamInbox Cost?
Zoho TeamInbox Pricing Plans:
Free Trial
Starter
$6/user/month
Professional
$9/user/month
What are Zoho TeamInbox pricing details?
Zoho TeamInbox Pricing Plans:
Free Trial
Starter
$6/user/month
Professional
$9/user/month
Zoho TeamInbox offers a straightforward enterprise pricing scheme. A full-featured free trial is also available for 14 days where you can add up to 5 users from your organization.
Starter – $6/user/month
- 3 shared inboxes
- 25 rules
- 10 shared sender addresses
- Signatures
- Tags
- Contacts
- Response templates
- Activity log
- Assignments
- Internal discussions
- Draft sharing
- Extensions
Professional – $9/user/month
- Everything in Starter +
- 5 shared inboxes
- Unlimited rules
- Unlimited personal sender addresses
- 25 shared sender addresses
- 1 personal inbox/user
- Analytics
User Satisfaction
Positive Social Media Mentions
106
Negative Social Media Mentions
3
We are aware that when you choose to buy a Email Management Software it’s important not only to find out how professionals evaluate it in their reviews, but also to check if the real users and companies that purchased this software are indeed content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zoho TeamInbox reviews across a broad array of social media sites. The data is then featured in an easy to understand format indicating how many customers had positive and negative experience with Zoho TeamInbox. With that information at hand you should be equipped to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Japanese
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Zoho TeamInbox?
Zoho TeamInbox may connect with other email apps for a unified email experience.
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