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Zoho TeamInbox Review

Zoho TeamInbox
Our score: 8.5 User satisfaction: 97%

What is Zoho TeamInbox?

Zoho TeamInbox provides shared inboxes for seamless team collaboration and internal communication. It enables everyone to stay in the loop regarding events within their team. Email addresses may be linked to shared inboxes so that each conversation is accessible to all team members who have been added to that inbox.

To keep all of their emails in one location, users may connect their personal email accounts with Zoho TeamInbox. They choose the message sorting order as well. For a more streamlined workflow, team leaders may establish rules to automate repetitive processes like assigning threads, delegating new members, and creating pre-determined responses.

You can also discuss complex topics in parallel with your team to always give appropriate replies. The platform enables you to designate a thread’s owner, archive it once you’re done answering, and snooze threads of lesser priority to clear out the inbox.

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Overview of Zoho TeamInbox Benefits

Efficient Team Inbox Management

TeamInbox provides useful tools and an easy-to-use interface to quickly organize your shared inbox and increase productivity. To keep your team updated on who is doing each task, you may either take messages as they come in or delegate them to others.

Users can establish specific views if they need to filter results based on criteria or wish to view just threads that are given to or shared with them. Every pertinent member receives in-app notifications for any important occurrence in the thread. Members can also free up space by snoozing threads for a certain period if they don’t require urgent attention.

Automation of Repetitive Tasks

Admins or team leaders may employ workflow rules in Zoho TeamInboxes to streamline their multi-step procedures and optimize their daily routines. They can establish a rule that specifies what needs to happen each time a condition is satisfied. Every time you add a new member, you may opt to automatically add them to any inboxes under the designated team. Threads can be automatically assigned to the relevant staff and you may pre-set message content for common inquiries.

Seamless Collaboration

You can promote better collaboration and internal communication by using Zoho TeamInbox. Chat with your coworkers on email threads instead of passing emails back and forth from your inbox. Email drafts could be shared with your team for feedback. You may also change draft content in real-time to help ensure that you always send out proper replies.

Additionally, if you don’t want your new team members responding to emails immediately, give them the inbox status of Observer so that they can observe and learn about your procedures.

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Overview of Zoho TeamInbox Features

  • Shared Inboxes
  • Response Templates
  • Rule-based Automation
  • Activity Log
  • Assignments
  • Co-authored Email Response
  • Internal Discussions
  • Draft Sharing

Zoho TeamInbox Position In Our Categories

Knowing that companies have special business demands, it is prudent that they steer clear of preferring a one-size-fits-all, ”best” software system. Regardless, it would be difficult to stumble on such an app even among branded software products. The correct thing to undertake should be to jot down the several main aspects which merit investigation such as crucial features, packages, skill capability of staff, business size, etc. Then, you should follow through your product research thoroughly. Go over these Zoho TeamInbox reviews and check out each of the software options in your shortlist in detail. Such detailed research ensures you avoid unsuitable applications and buy the one that includes all the tools your company requires.

Position of Zoho TeamInbox in our main categories:

TOP 200

Zoho TeamInbox is one of the top 200 Collaboration Software products

Every enterprise has different wants and requires an application that can be customized for their size, kind of employees and buyers, and the particular industry they are in. For these reasons, no platform can proffer perfect features out-of-the-box. When you try to find a software app, first be sure what you want it for. Read some Zoho TeamInbox Email Management Software reviews and ask yourself do you want basic functionality or do you require sophisticated tools? Are there any industry-specific features that you are seeking? Find the answers to these questions to aid your search. There are plenty of factors that you need to consider and these include your finances, particular business needs, your company size, integration requirements etc. Take your time, try out a few free trials, and finally select the system that provides all that you require to enhance your firm efficiency and productivity.

How Much Does Zoho TeamInbox Cost?

Zoho TeamInbox Pricing Plans:

Free Trial

Starter

$6/user/month

Professional

$9/user/month

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What are Zoho TeamInbox pricing details?

Zoho TeamInbox Pricing Plans:

Free Trial

Starter

$6/user/month

Professional

$9/user/month

Zoho TeamInbox offers a straightforward enterprise pricing scheme. A full-featured free trial is also available for 14 days where you can add up to 5 users from your organization.

Starter – $6/user/month

  • 3 shared inboxes
  • 25 rules
  • 10 shared sender addresses
  • Signatures
  • Tags
  • Contacts
  • Response templates
  • Activity log
  • Assignments
  • Internal discussions
  • Draft sharing
  • Extensions

Professional – $9/user/month

  • Everything in Starter +
  • 5 shared inboxes
  • Unlimited rules
  • Unlimited personal sender addresses
  • 25 shared sender addresses
  • 1 personal inbox/user
  • Analytics

User Satisfaction

Positive Social Media Mentions 106
Negative Social Media Mentions 3

We are aware that when you make a decision to get a Email Management Software it’s important not only to see how professionals evaluate it in their reviews, but also to find out if the real clients and businesses that use it are indeed happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Zoho TeamInbox reviews across a wide array of social media sites. The information is then featured in a simple to understand way showing how many customers had positive and negative experience with Zoho TeamInbox. With that information at hand you will be equipped to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Japanese

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Zoho TeamInbox?

Zoho TeamInbox may connect with other email apps for a unified email experience.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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