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ActiveBuilding Review

ActiveBuilding
Our score: 9.8 User satisfaction: 100%

What is ActiveBuilding?

ActiveBuilding is a collaborative, paperless, and social property management solution. It allows you to communicate with all of your residents or send messages to particular persons or groups. Other than that, the solution has a social network embedded in it where residents can create profiles, share recipes, and plan for community activities together.

Additionally, ActiveBuilding helps your staff focus on things that matter. With the application, you can keep track of and prioritize maintenance tasks digitally, eschewing papers in the process for easy filing. Moreover, your front desk personnel have a variety of tools they can employ in keeping residents secure and on top of their packages.

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Overview of ActiveBuilding Benefits

Lobby Communications

Streamline your communications with your tenants via your lobby display. Utilize your screen to broadcast announcements about maintenance, service updates, and socials. With ActiveBuilding, you can do this with ease. That is because there is a button that lets you connect the application to your public monitor.

Private Lines

Do you have a message for a certain individual or a group of people? Keep those private but still manageable. Employ ActiveBuilding in sending messages through SMS or email to persons of interest that only they can see. As such, you can let them know your concerns while maintaining an open line of communication with them.

Digital Maintenance Management

ActiveBuilding is a robust software that has a customer-facing portal. Through this, they can do a wide array of tasks that include lodging service requests. This way, you can prioritize maintenance and keep your residents satisfied. Moreover, the process can be done via the application, allowing you to eschew papers and save on time.

Package Pick-Up Alerts

Give your reception staff more time to do their critical tasks. ActiveBuilding can help you in that regard, by freeing them of having to manually manage packages. Instead, your personnel can simply log in the system the arrival of a parcel and it instantly notifies the recipient. After a resident has picked up their package, front desk staff can just note it on the interface.

Automatic Key Tracking

To tighten the security in your building, keep stringent track of your keys. ActiveBuilding simplifies the process as it automatically sends notifications to occupants when their keys have been taken and checked in again. This makes your residents accountable for their keys and lets you ensure that all keys are accounted for.

Guest Validation

Your residents’ safety and security is your responsibility as well as theirs. To assist you in making certain that every person in the estate is validated, ActiveBuilding has a guest management portal where profiles for dog walkers, cleaners, family and friends, and other authorized persons can be viewed by the front desk staff before anyone is let in the premises.

Common Space Reservations

Eliminate problems that come with the use of common space by residents. With ActiveBuilding, you can enable them to reserve an area for their own use beforehand. Because of the application’s tracking system, you can ensure that there are no overlaps in the reservation.

Convenient Payments

Abstract the hassle of over-the-counter payments by empowering your residents to pay their dues online. ActiveBuilding is tightly integrated with RealPage’s payment processing capabilities to enable your tenants to securely automate and track their payments.

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Overview of ActiveBuilding Features

  • Messaging
  • Package Tracking
  • Key Management
  • Visitor Management
  • Amenity Bookings
  • Service Requests
  • Community Social Network
  • Online Payments

ActiveBuilding Position In Our Categories

Since companies have distinct business needs, it is only wise they abstain from getting an all-encompassing, “perfect” system. Be that as it may, it would be hard to discover such an app even among well-known software products. The reasonable thing to do would be to set down the varied key aspects which necessitate investigation like important features, budget, technical skill capability of staff, company size, etc. The second step is, you should conduct your product research systematically. Read these ActiveBuilding reviews and explore the other applications in your list more closely. Such all-encompassing research ascertain you circumvent mismatched applications and subscribe to the system that includes all the function your business requires for optimal results.

Position of ActiveBuilding in our main categories:

TOP 3

ActiveBuilding is one of the top 3 Property Management Software products

If you are considering ActiveBuilding it might also be a good idea to analyze other subcategories of Property Management Software listed in our database of SaaS software reviews.

Every enterprise has different needs and requires a software that can be customized for their size, kind of employees and customers, and the specific industry they are in. For these reasons, no system can provide perfect features off-the-shelf. When you search a software system, first be sure what you require it for. Read some ActiveBuilding Property Management Software reviews and ask yourself do you desire basic functionality or do you need complex tools? Are there any industry-specific tools that you are seeking? Find the answers to these queries to assist your search. There are multiple factors that you need to consider and these include your budget, particular business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally select the system that offers all that you want to enhance your organization competence and productivity.

How Much Does ActiveBuilding Cost?

ActiveBuilding Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are ActiveBuilding pricing details?

ActiveBuilding Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Get information about ActiveBuilding’s enterprise pricing by calling or sending an email to the sales team.

User Satisfaction

Positive Social Media Mentions 22
Negative Social Media Mentions 0

We realize that when you choose to purchase a Property Management Software it’s vital not only to learn how professionals rank it in their reviews, but also to find out if the actual clients and enterprises that use it are genuinely happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ActiveBuilding reviews across a wide array of social media sites. The data is then featured in a simple to understand format showing how many people had positive and negative experience with ActiveBuilding. With that information available you should be ready to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ActiveBuilding?

ActiveBuilding is an open software. That means it can interact with a wide array of third-party systems and software that can help you further streamline your management processes. The following are a few examples:

  • RealPage Payment Processing
  • Yardi
  • KeyTrak
  • Engrain

ActiveBuilding User Reviews

ActiveBuilding average rating:

Average score
4.5/5 (4 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Keyshawn

PROS: Using this software is no-brainer! As an all-in-one solution, it comes with a lot of options that you can use for portal, residential, and building management matters. What’s so good about it is that it even comes with a chat feature that users can use in chatting their neighbors without needing to knock on their doors and introducing themselves. Using ActiveBuilding, you can also view the community wall, pay rent, and modify your data in a single location.

CONS: There's no avaiIable option regarding privacy issue. If you don’t want other people to see where you live, it’s not possible. Other people can see the location of your residential home/apartment using the platform. And for the first-time users, the platform can be a bit complicated to use with all those overwhelming options on the screen. Credit card fee is also a bit expensive.

Reviewed 5 years ago

Read full review >

The least favorable review

Jaylen

PROS: ActiveBuilding is an all-in-one solution! It allows chatting with residents and staff, making communication much faster and easier. Paying rent and managing residents become easier as well.

CONS: There’s nothing to dislike about this platform, though I haven’t use the other features yet.

Reviewed 6 years ago

Read full review >

More reviews from 4 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Great solution for building management

Read full review >
Alda
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 01.11.2021 Company Size: More than 100 Employees Industry: Real Estate

PROS: I like that onboarding isn’t a hard task with this platform. Whenever we have new staff in the office and need to learn how to use this software, we find it easy to teach it.

CONS: I don’t like that its interface is a tad complicated. I wish it could be improved in the future.

What do you think about this review?

Great Poor

Easy to use and flexible platform

Read full review >
Keyshawn
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.01.2021 Company Size: 11-50 Employees Industry: Environmental Services

PROS: Using this software is no-brainer! As an all-in-one solution, it comes with a lot of options that you can use for portal, residential, and building management matters. What’s so good about it is that it even comes with a chat feature that users can use in chatting their neighbors without needing to knock on their doors and introducing themselves. Using ActiveBuilding, you can also view the community wall, pay rent, and modify your data in a single location.

CONS: There's no avaiIable option regarding privacy issue. If you don’t want other people to see where you live, it’s not possible. Other people can see the location of your residential home/apartment using the platform. And for the first-time users, the platform can be a bit complicated to use with all those overwhelming options on the screen. Credit card fee is also a bit expensive.

What do you think about this review?

Great Poor
Show More User Reviews (4)

Seamless property management

Read full review >
Jaylen
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2019 Company Size: More than 100 Employees Industry: Retail

PROS: ActiveBuilding is an all-in-one solution! It allows chatting with residents and staff, making communication much faster and easier. Paying rent and managing residents become easier as well.

CONS: There’s nothing to dislike about this platform, though I haven’t use the other features yet.

What do you think about this review?

Great Poor

The app makes everything mobile

Read full review >
Ryleigh
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I like that ActiveBuilding comes with a mobile application, so users don’t need to log in to their PCs to use the platform. This platform applies and uses the same principle with Facebook, but the difference is that it is used for apartment communities. Such a great app to connect and communicate with residents and office staff.

CONS: My issue is not a big deal, but I just wish the app is a bit enhanced. The app takes time to load, and you need to tap on your screen from time to time to stay logged in. It logs you out when it can’t detect any activity on the screen. Also, it doesn’t provide notifications like other social media platforms out there.

What do you think about this review?

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ActiveBuilding user reviews

Great solution for building management

Read full review >
Alda
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 01.11.2021 Company Size: More than 100 Employees Industry: Real Estate

Easy to use and flexible platform

Read full review >
Keyshawn
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.01.2021 Company Size: 11-50 Employees Industry: Environmental Services

Seamless property management

Read full review >
Jaylen
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2019 Company Size: More than 100 Employees Industry: Retail

The app makes everything mobile

Read full review >
Ryleigh
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.09.2019 Company Size: 1-10 Employees Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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