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Condo Control Central Review

Condo Control Central
Our score: 8.6 User satisfaction: 91%

What is Condo Control Central?

Condo Control Central is an all-around condo/HOA management software built to simplify the interactions and communications between property managers, condo board members, security personnel and residents. It fully digitizes processes for property management. Hence, users can perform all transactions online such as payments, booking amenities, requesting packing permits and handling packages.

With Condo Control Central Communication tools, announcements are digitized and sent directly to stakeholders’ respective inboxes. Creating and submitting clear and concise service requests is also a breeze. Similarly, because everything is centralized, managing and storing documents is effortless, while tracking on-site events is made a lot simpler.

As for using shared facilities, recordkeeping features help condo owners and management book amenities in a flash. The software also has an online store functionality where they can purchase anything at their own convenience. On the other hand, Status Certificates can be ordered and received online, a great relief compared to doing the whole process manually.

For security, property managers and security personnel can use incident report tools, key tracking, entry permissions, visitor parking, and online security logs.

Overview of Condo Control Central Benefits

Online Payments

Payments are received instantly without the need for cash or cheques via secured Visa, MasterCard or American Express transactions. A dedicated online portal is provided and made accessible for tenants. Tenants can pay anytime and payments are received by property managers in a click. Refunds and cancellations can also be handled through the online portal.

Clear and Crisp Communication

Condo Control Central provides you, your property managers, and residents with a platform that centralizes all your communication, from submitting a request for service to booking facilities to informing the security of a visitor and more.

The software enables faster and clearer communications so that requests are quickly acted upon, information and announcements are effectively disseminated, permissions are granted on time, and there is no confusion when it comes to booking the swimming pool for special occasions. When communication is smoother and simpler, it promotes better community relationships and, ultimately, better living within the property.

Unparalleled Record Keeping

It is essential for any property manager to keep a record of all the documents, meetings, requests, bookings, resident and visitor information. Condo Control Central provides you with a unified platform that makes record keeping very simple and organized. You can monitor board meetings, let your residents book amenities, track rent, monitor, and follow up on late payments and so on.

Strict Condo Security

Security is an essential aspect of managing a condominium. With Condo Control Central, you know are in total control when it comes to enforcing property policies. From visitor parking to packages that come to the lobby, the software helps you record all events, visitors, and incidents and access the information whenever the need arises.

Amenity Bookings

All bookings can be seen in a single calendar view. The calendar is highly customizable with a strict automatic setting against double bookings.

Customization

Each property is unique and might require different features. Condo Control Central is highly customizable to your needs and integrates well with most accounting software

E-Consent

The new condominium act will require quarterly mandatory mailings of documents, having consent for electronic delivery will greatly reduce costs when this comes into effect. Clients save up to 40% on annual printing and mailing budgets.

Proxy Voting

It can be difficult for some condos to achieve a quorum at important meetings. Whether it’s your AGM, passing a new bylaw, or amending your declaration, Condo Control Central will help you to reach quorum on your first try.

Overview of Condo Control Central Features

  • Online Payment
  • Proxy Voting
  • Reporting
  • Announcements
  • E-Delivery Consent
  • File Library
  • Mobile App
  • Online Store
  • Reporting
  • Resident Portal
  • Service Requests
  • Surveys
  • Unit File
  • Online Status Certificates
  • 24/7 Monitoring
  • Branded Email Addresses
  • Package Tracking
  • Visitor Parking
  • Package Tracking
  • Security Logs & Reports
  • Amenity Booking
  • Events Calendar
  • Task Calendar
  • Maintenance Tracking
  • Mail Room Display
  • Discussion Forum
  • Classified Ads
  • Public Website
  • Purchase Orders
  • Voice & Text Notices
  • Elevator Display
  • Mail Room Display
  • Security Checkpoint
  • Account Integration

What Problems Will Condo Control Central Solve?

Problem # 1: Taxing Permit Approval

Both tenants and property managers get miffed with having to dedicate time to fall in line and get various permits from condo administrators like visitor permits and parking permits. This hassle has been removed. With Condo Control Central’s automated online portal, all requests can be made and transacted digitally without the need for any manual writing.

Problem # 2: Order Change Confusion

 Handling and organizing purchase orders is a meticulous task. It can get all the more complicated when such orders are canceled or changed which results in ordering failure or doubled orders for suppliers when not duly informed. Through the online portal, suppliers are automatically notified whenever changes are made without the need for calls to be made. Hence, confusion is avoided and purchasing is kept organized.

Problem # 3: Outdated Policies

When conflicts take place between parties, policies are relied upon when it comes to resolving. It gets problematic when parties base their actions on different policies given that amendments take place every now and then. With Condo Control Central, this loophole will cease to exist. The software is set to make sure that all available amenities match current policies and procedures and all concerned parties are duly informed.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Condo Control Central Position In Our Categories

Keeping in mind companies have specific business-related demands, it is reasonable that they abstain from adopting an all-in-one, “perfect” software system. Just the same, it would be hard to try to find such a software system even among widely used software solutions. The sensible step to do can be to list the various critical factors that entail scrutiny including major features, budget, technical skill capability of staff, business size, etc. After which, you should do your product research thoroughly. Go over these Condo Control Central analyses and scrutinize the other software options in your shortlist in detail. Such well-rounded research makes sure you avoid poorly fit software solutions and choose the system that delivers all the benefits you require business requires to realize efficiency.

Position of Condo Control Central in our main categories:

TOP 20

Condo Control Central is one of the top 20 Property Management Software products

If you are considering Condo Control Central it could also be sensible to check out other subcategories of Property Management Software gathered in our base of B2B software reviews.

Organizations have different wants and requirements and no software solution can be perfect in such a situation. It is pointless to try to find an ideal off-the-shelf software app that meets all your business needs. The wise thing to do would be to modify the application for your unique wants, staff member skill levels, budget, and other elements. For these reasons, do not rush and invest in well-publicized popular solutions. Though these may be widely used, they may not be the best fit for your unique needs. Do your groundwork, look into each short-listed application in detail, read a few Condo Control Central Property Management Software reviews, contact the vendor for explanations, and finally choose the application that presents what you need.

How Much Does Condo Control Central Cost?

Condo Control Central Pricing Plans:

Free Trial

By Quote Plan

Contact vendor

Condo Control Central pricing is available by quote.

User Satisfaction

Positive Social Media Mentions 84
Negative Social Media Mentions 7

We realize that when you make a decision to buy Property Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Condo Control Central reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Condo Control Central. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Spanish
  • Russian

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Trending Property Management Software Reviews

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Condo Control Central Comparisons

Condo Control Central user reviews

Easy to use and great at property management

Read full review >
Brennon
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 12.11.2019 Company Size: 51-100 Employees Industry: Other

So easy to use

Read full review >
Nannie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 03.11.2019 Company Size: 11-50 Employees Industry: Other

Staff were great to work with

Read full review >
Maurice
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.10.2019 Company Size: 51-100 Employees Industry: Other

Really user-friendly

Read full review >
Pierre
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2019 Company Size: More than 100 Employees Industry: Other

Impeccable service

Read full review >
Diamond
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: 1-10 Employees Industry: Other

What are Condo Control Central pricing details?

Condo Control Central Pricing Plans:

Free Trial

By Quote Plan

Contact vendor

Condo Control Central pricing is available by quote.

What integrations are available for Condo Control Central?

Condo Control Central integrates with the following business systems and applications:

  • Intelligent Security Systems (ISS)
  • Constar
  • Yardi
  • Avigilon
  • Stripe
  • Snaile
  • Condo Manager
  • VMS

Condo Control Central average rating:

Average score
4.9/5 (8 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Pierre

PROS: I really like how user-friendly this is. I also appreciate the website and its overall layout.

CONS: I do wish that the system could keep the information of residents who have moved on. I think that's something that could be really useful.

Reviewed 6 months ago

Read full review >

The least favorable review

Maurice

PROS: I really like the services this tool provides but I have to say that the best thing about this is their customer service. The customer service manager I talked to knew what she was talking about and really helped me out with my issue. This is why even if I do encounter some problems with features like reporting, I don't worry since I can depend on their customer service team.

CONS: I think that future version should make it easier to find some reports. I think adding more options for residents should also be something they look into, as currently all residents can do is book amenities.

Reviewed 6 months ago

Read full review >

More reviews from 8 actual users:

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  • Latest
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  • Most positive
  • Most negative

Easy to use and great at property management

Read full review >
Brennon
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 12.11.2019 Company Size: 51-100 Employees Industry: Other

PROS: I really appreciate how its data storage feature has ended up helping us out with our daily tasks. It is so easy to use that even tech newbies will surely grasp it in no time.

CONS: I want the visitor sign up to work faster. Our visitors often end up stuck in a queue because the interface takes a while to load, after which they have to put in their signatures. This is an improvement I'd like to see in future versions.

What do you think about this review? Great Poor

So easy to use

Read full review >
Nannie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 03.11.2019 Company Size: 11-50 Employees Industry: Other

PROS: I really like how even if you aren't that tech savvy, you'll be able to get the hang of this software. Especially when you encounter their incredibly helpful support team. They're very open to suggestions and I really appreciate that.

CONS: An improvement I'd like to see is for the software to work faster, as currently it is a little slow. I'd also like to see a search function, as well as the ability to post announcement for multiple buildings in one go.

What do you think about this review? Great Poor

Staff were great to work with

Read full review >
Maurice
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.10.2019 Company Size: 51-100 Employees Industry: Other

PROS: I really like the services this tool provides but I have to say that the best thing about this is their customer service. The customer service manager I talked to knew what she was talking about and really helped me out with my issue. This is why even if I do encounter some problems with features like reporting, I don't worry since I can depend on their customer service team.

CONS: I think that future version should make it easier to find some reports. I think adding more options for residents should also be something they look into, as currently all residents can do is book amenities.

What do you think about this review? Great Poor

Really user-friendly

Read full review >
Pierre
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2019 Company Size: More than 100 Employees Industry: Other

PROS: I really like how user-friendly this is. I also appreciate the website and its overall layout.

CONS: I do wish that the system could keep the information of residents who have moved on. I think that's something that could be really useful.

What do you think about this review? Great Poor

Impeccable service

Read full review >
Diamond
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: 1-10 Employees Industry: Other

PROS: The best thing about this is how their customer service representative responded to my concerns. They were very prompt and quick.

CONS: I do have to admit that the waiting time while the software is loading can be a little long.

What do you think about this review? Great Poor

This has made work easy for me

Read full review >
Treva
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2019 Company Size: 1-10 Employees Industry: Commercial Real Estate

PROS: My work is so much easier now since I can be working remotely and still be able to see data. I can also post notices if needed.

CONS: I wish their customer servie improves i the future since they are so hard to get in touch with them. It also takes some time before I see the changes I requested, so maybe in the future they could implement those much more quickly.

What do you think about this review? Great Poor

Residents will really appreciate this tool

Read full review >
Maia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 26.09.2019 Company Size: Industry: Marketing and Advertising

PROS: I really like how it has empowered building managers and allowed them to notify us when something is going on. I also like the multiple features that it has.

CONS: Whenever I would use it on a weekend, it would tend to work a little slower than usual. Having said that, this tool hasn't slowed down on us for quite some time now.

What do you think about this review? Great Poor

Managing properties is no longer difficult

Read full review >
Nya
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 31.08.2019 Company Size: 11-50 Employees Industry: Internet

PROS: The one feature that I like above everything else is the amenity feature.

CONS: I think that they could introduce more themes to the condo website builder. That said, I really do like all of the features and have very little to complain about.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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