B2Field Review
What is B2Field?
B2Field is an FSM solution that provides the needed information and tools to field technicians, helping them boost their productivity and quality of service. It helps companies in retail, distribution, medicine, construction, repair services, and other industries that deal with works in the field. The platform helps automate repetitive administrative tasks, win more jobs, equip technicians with everything they need for high-quality service, and align teams with data in real-time.
B2Field provides companies with complete transparency in the field to help them achieve maximum efficiency for each job. The software is equipped with live maps with real-time GPS functionality which are both visible to supervisors when planning routes and to field technicians when executing their tasks. It also captures the data needed for calculating reimbursements for service technicians using their own vehicles, for planning the optimal routes to save fuel, for setting benchmarks for appointments, for making evidence-based business decisions, and others.
Show MoreOverview of B2Field Benefits
Dynamic Scheduling and Live Tracking
B2Field helps eliminate the issue of field techs not showing up or being late on appointments by providing tools to make it easier to pair them with the right jobs as well as to verify the pipeline of dispatched, completed, and scheduled jobs. The platform’s convenient live map view lets the supervisors see the real-time status and location of the service technicians. This helps identify and eliminate potential issues that might cause delays or no-shows.
Fully-Equipped Field Techs
The system helps inspire efficiency and continuity in every appointment by providing the techs with all the equipment and information they need to succeed at their assigned jobs. This is done via customizable checklists which ensure that technicians are well-prepped and well informed for their upcoming tasks. Customers can also be kindly asked to fill out the mobile form surveys to gain quality feedback for each appointment.
Multi-channel Team Communication
With B2Field, both the managers and the field techs won’t have to waste time sifting through emails or paper trails to find a specific job’s status. That’s because the system takes care in connecting the field with the office through shared contact lists; allowing for multi-channel team communication via voice messages, group channels, phone calls, file transfers, live chats, etc. Field techs are also alerted in real-time through SMS when there are changes in their schedules. Moreover, the system automatically sends messages to clients when a job is accepted, prompting them that help is coming.
Show MoreOverview of B2Field Features
- Live Maps
- Drill-down Field Data
- Customer Management Data
- Reporting and Analytics
- Forms & Checklists
- Team Communications
- Third-party Integration
- User Roles
Awards & Quality Certificates
B2Field Position In Our Categories
Knowing that companies have special business needs, it is only logical they steer clear of paying for a one-size-fits-all, ideal solution. Needless to say, it would be hard to come across such application even among well-known software solutions. The rational step to do can be to write the different chief factors which call for a consideration such as essential features, pricing, technical skill aptitude of the employees, business size, etc. Next, you should conduct the product research fully. Go over some B2Field evaluations and look into each of the software solutions in your shortlist more closely. Such all-encompassing product research makes sure you weed out unfit software products and buy the system which provides all the benefits your business requires to be successful.
Position of B2Field in our main categories:
Every company has different requirements and requires an application that can be customized for their size, kind of staff members and customers, and the specific industry they are in. For these reasons, no system can proffer perfect features out-of-the-box. When you try to find a software system, first be sure what you need it for. Read some B2Field Field Service Management Software - FSM reviews and ask yourself do you desire basic features or do you want complex features? Are there any industry-specific functionalities that you are searching for? Obtain the answers to these questions to assist your search. There are multiple aspects that you need to reflect on and these include your finances, specific business requirements, your company size, integration requirements etc. Take your time, check out a few free trials, and finally zero in on the app that presents all that you need to improve your firm efficiency and productivity.
How Much Does B2Field Cost?
B2Field Pricing Plans:
Free Trial
Basic
$15/employee/month
Business
$25/employee/month
Professional
$40/employee/month
Corporate
Contact vendor
What are B2Field pricing details?
B2Field Pricing Plans:
Free Trial
Basic
$15/employee/month
Business
$25/employee/month
Professional
$40/employee/month
Corporate
Contact vendor
B2Field offers four scaling enterprise pricing plans that grow with the number of employees it can handle.
Basic – $15 per employee, per month
- 5-15 Employees
- Real-Time GPS Tracking
- Job Dispatching
- Photo Proof of Work
Business – $25 per employee, per monthly (yearly)
- All Basic Features +
- Detailed GPS Trips
- Mobile Forms
- Analytics
Professional – $40 per employee, per monthly (yearly)
- All Business Features +
- User Roles
- Integrations and API
- Logo
Corporate – By quote
- Use of third party maps and GIS services
- Individual reports and document forms
- Fleet solutions based on transports’ telematics
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We realize that when you choose to get a Field Service Management Software - FSM it’s important not only to see how professionals score it in their reviews, but also to check if the actual users and enterprises that use it are genuinely content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and B2Field reviews across a broad range of social media sites. The information is then displayed in a simple to digest format indicating how many users had positive and negative experience with B2Field. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Russian
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for B2Field?
For more seamless operation, B2Field integrates with CRM, IT, payroll, HR, and other business tools such as:
- SAP
- Salesforce
- Zoho
- Zapier
- G-Suite
- Microsoft Dynamics 365 for Retail
B2Field
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular B2Field Alternatives
Top Competitors To B2Field By Price
Product name:
Price:
by quote
by quote
Trending Field Service Management Software - FSM Reviews
B2Field Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?