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Appointy Review

Appointy
Our score: 8.2 User satisfaction: 100%

What is Appointy?

Appointy is all-in-one online scheduling software recognized by some of the industry’s giants, including Google and The New York Times, designed to help businesses grow. Its simple, functional, yet powerful user interface makes it easier for staff to get around with the software, and start being more productive from moment zero. From customers’ point of view, the software allows practical self-scheduling at any time, according to their convenience. What is more, itenhances staff productivity by allowing managing multiple locations and employees.

Social media promotion features allow reaching a wider audience through Facebook, Twitter, and email marketing. Customer loyalty programs ensure that businesses are able to better retain their customers through personalization and improved understanding. It works well for a wide range of scheduling tasks, including appointment and resources, classes, workshops, events, tours, rides, and other similar activities.

Overview of Appointy Benefits

Appointy suits a number of business segments, particularly health, medicine, education, fitness and reaction, government, and other professional services like finance and accounting. Appointy converts Facebook into an online booking platform by creating a tab in the FB page, which allows customers to schedule their appointments using their Facebook account. FB users are much more likely to book their appointments through social media than anything else.

The software also works well to convert website visitors into customers by allowing accepting appointments right from the company website. The website widget seamlessly integrates without even requiring help of the IT staff. In a rare case that a company does not own a website, Appointy provides a sub-domain for online bookings without any additional cost.

Working hours can be adjusted to staff levels, allowing greater control over business hours as around half of the customers are likely to book an appointment outside the business hours. A fully functional mobile administration console provides complete control regardless of your physical location and device being used. Real-time notifications and automatic syncing with Google allows staff to run the business from their mobile devices from anywhere, increasing productivity and customer satisfaction.

Powerful analytics and reporting allows measuring important factors, including customer satisfaction and staff performance. The software can send automated notifications through email as well as SMS to clients before their appointments are due to minimize no-shows. Almost everything from Emails, logos, forms to look and feel can be customized according to business needs.

Overview of Appointy Features

  • Android and iOS apps
  • Flexible business hour settings and time-slot interval
  • Working hours at staff level
  • Back-to-back service booking
  • Recurring booking
  • Facebook and website booking
  • Powerful analytics
  • Automatic notifications
  • Fully customizable
  • Pre-payment
  • Last-minute deals
  • Appointment rescheduling
  • Calendar syncing & personalization
  • Automatic client verification
  • Recurring Bookings
  • Auto Google Calendar synchronization
  • Guest Login

Appointy Position In Our Categories

Since businesses have specific business-related demands, it is only reasonable that they avoid selecting a one-size-fits-all, ”best” solution. However, it is hard to discover such application even among sought-after software products.
The clever thing to undertake would be to write down the different essential factors which entail deliberation including key features, price terms, skill ability of staff, company size, etc. Thereafter, you must do the product research thoroughly. Have a look at some of these Appointy analyses and look over each of the software options in your shortlist more closely. Such detailed research ensure you weed out poorly fit apps and buy the one which offers all the features you require business requires.

Position of Appointy in our main categories:

TOP 50

Appointy is one of the top 50 Appointment Scheduling Software products

TOP 20

Appointy is one of the 20 Online Booking Software products

If you are considering Appointy it might also be sensible to investigate other subcategories of Appointment Scheduling Software listed in our base of SaaS software reviews.

Since each organization has unique business wants, it is prudent for them to abstain from seeking a one-size-fits-all ideal software solution. Needless to say, it would be useless to try to find such an app even among market-leading software applications. The clever thing to do would be to jot down the various important elements that require consideration such as main features, finances, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some Appointy Appointment Scheduling Software reviews and look into each of the other systems in your shortlist in detail. Such comprehensive homework can ensure you reject ill-fitting applications and select the app that presents all the aspects you need for business success.

How Much Does Appointy Cost?

Appointy Pricing Plans:

Free Trial

Free

Free

Small Business

$29.99/month

Medium business

$49.99/month

Multiple-location business

By quote

Appointy offers a free basic plan for startups and individual users, as well as several mid-business and enterprise pricing packages for professionals. Check the details for each of them:

Free

  • 1 staff member, 5 services, unlimited bookings and website integration

Small Business – $19.99/month (billed annually) or $29.99/month

  • Customization options
  • Analytics
  • Email marketing

Medium business – $39.99/month (billed annually) or $49.99/month

  • Separate staff login
  • Advanced analytics

Multiple-location business – $59.99/month (billed annually) or Per month pricing by quote

  • Multiple locations
  • Multiple time zones

User Satisfaction

Positive Social Media Mentions 19
Negative Social Media Mentions 0

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Appointy reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Appointy. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Appointy Comparisons

Appointy user reviews

My personal review of Appointy.

Read full review >
Beatrice
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.10.2018 Company Size: More than 100 Employees Industry: Unavailable

I am very satisfied with Appointy

Read full review >
Chad
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2018 Company Size: More than 100 Employees Industry: Health, Wellness and Fitness

Great solution for booking an appoitment

Read full review >
Ivan
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.08.2018 Company Size: More than 100 Employees Industry: N/A

An appointment setter that’s the best in the market right now.

Read full review >
Fred
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.03.2018 Company Size: More than 100 Employees Industry: Unavailable

Support was flat out amazing!

Read full review >
Jerome
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.02.2018 Company Size: More than 100 Employees Industry: Consumer Goods

What are Appointy pricing details?

Appointy Pricing Plans:

Free Trial

Free

Free

Small Business

$29.99/month

Medium business

$49.99/month

Multiple-location business

By quote

Appointy offers a free basic plan for startups and individual users, as well as several mid-business and enterprise pricing packages for professionals. Check the details for each of them:

Free

  • 1 staff member, 5 services, unlimited bookings and website integration

Small Business – $19.99/month (billed annually) or $29.99/month

  • Customization options
  • Analytics
  • Email marketing

Medium business – $39.99/month (billed annually) or $49.99/month

  • Separate staff login
  • Advanced analytics

Multiple-location business – $59.99/month (billed annually) or Per month pricing by quote

  • Multiple locations
  • Multiple time zones

What integrations are available for Appointy?

Appointy integrates with the following systems and applications:

  • Website
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Microsoft Outlook
  • PayPal
  • Twitter
  • WordPress

Appointy average rating:

Average score
5/5 (7 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Chad

PROS: Wonderful product, the support team is great and they even allow me to use the phone support even though I don’t subscribe to the service. It provides detailed database. I am able to customize and limit the appointy branding and to sync it with Google calendar. It is easy to use and intuitive tool.

CONS: I had one issue with this program when client tried to cancel the appointment he received an error message.

Reviewed 1 year ago

Read full review >

The least favorable review

Ivan

PROS: Great tool for those professionals who need daily reminders of the appointments. Great UI and aesthetic features, multiple customization features and an ability for sync with Google Calendar. It is easy to install and use, it is a product that saves time for booking and handling appointments.

CONS: We have been using Appointy for a few weeks and I can tell that I am very satisfied with the product. There is a little issue whenever the appointment cancellation is attempted because it shows and error.

Reviewed 1 year ago

Read full review >

More reviews from 7 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

My personal review of Appointy.

Read full review >
Beatrice
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.10.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: Great aesthetics. I can receive help even if I'm not subscribing to the service offering phone support. The self-help database is comprehensive. I can make customizations and offer restrictions to Appointy branding.

CONS: I'm currently two months into using the program. Client usage is limited at this point. The only complaint we received so far was a bad link that I sent out. Client decided to cancel an appointment but ended up getting an error message.

What do you think about this review? Great Poor

I am very satisfied with Appointy

Read full review >
Chad
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2018 Company Size: More than 100 Employees Industry: Health, Wellness and Fitness

PROS: Wonderful product, the support team is great and they even allow me to use the phone support even though I don’t subscribe to the service. It provides detailed database. I am able to customize and limit the appointy branding and to sync it with Google calendar. It is easy to use and intuitive tool.

CONS: I had one issue with this program when client tried to cancel the appointment he received an error message.

What do you think about this review? Great Poor

Great solution for booking an appoitment

Read full review >
Ivan
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.08.2018 Company Size: More than 100 Employees Industry: N/A

PROS: Great tool for those professionals who need daily reminders of the appointments. Great UI and aesthetic features, multiple customization features and an ability for sync with Google Calendar. It is easy to install and use, it is a product that saves time for booking and handling appointments.

CONS: We have been using Appointy for a few weeks and I can tell that I am very satisfied with the product. There is a little issue whenever the appointment cancellation is attempted because it shows and error.

What do you think about this review? Great Poor

An appointment setter that’s the best in the market right now.

Read full review >
Fred
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.03.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: It's the only tool that I'm currently using for scheduling appointments. I'm a very busy guy. I constantly want to be given reminders of the activities I'm supposed to do. I don't like paying for a secretary.

CONS: I'm very happy using Appointy. First-time users can easily manage things. So nothing bad to say here at the moment.

What do you think about this review? Great Poor

Support was flat out amazing!

Read full review >
Jerome
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.02.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: Chat support was a big help. The agent behind it all did a spectacualr job. He tailored my appointments. He was able to walk me through everything I needed.

CONS: It appears the software is a bit hard to break down. I had to ask support to help me out on that.

What do you think about this review? Great Poor

Great scheduling system

Read full review >
Sheila
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.01.2018 Company Size: More than 100 Employees Industry: Telecommunications

PROS: Appointy is great tool for every businessman. Within the software there is a search engine that allows you to search and book a service in your area, to accept appointments by phone, to accept online booking form users on your website and many other options. It really helps for increasing business productivity.

CONS: I don’t like that the free plan is very limited with ads and allows small amounts of appointments.

What do you think about this review? Great Poor

A very useful scheduling service.

Read full review >
Ben
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: It's perfect for busy professionals who want to be constantly reminded of their scheduled appointments. Fantastic UI. It comes with a consolidated database. Can be synced with Google Calendar.

CONS: Since using Appointy for a few weeks, we came away impressed. One thing to take note is that we got an error notification when there was an attempt to cancel an appointment. Nevertheless, it was a pleasant experience.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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