CoreSystems Review
What is CoreSystems?
CoreSystems is a field service and customer support management system that helps the field service managers to speed up the customer service process. These processes are dealt through dispatching, routing, reporting and the automation tool. Field service is now the key factor in the customer’s satisfaction, and CoreSystems provides the best solution for businesses. CoreSystems aims to help businesses in increasing their revenue, expanding into the new market, and to differentiate the services.
Field service automation is the epitome of enabling the optimization of the every facet of the service delivery. CoreSystems is a cloud-based, mobile-ready solution that enables the connection between the back office and the customers. Businesses in the industries of automotive, manufacturing, healthcare and electrical use the system like CoreSystems.
Show MoreOverview of CoreSystems Benefits
CoreSystems is available to companies all over the world and it has been enhancing its field service solutions since 2002. With CoreSystems, the field service technicians are able to access the data that keeps on updating in the real-time. this data is also available through the mobile app that also updates in the real-time while the technicians are on the route through the day. CoreSystems offers contact management, scheduling and dispatch, word order management and GPS tracking to help in field services.
The self-service feature of CoreSystems allows the customers to scan the QR code to contact the service agents who provide the information about the product and the client. Because of CoreSystems, service technicians can be sent off to the field equipped with the checklists and the histories to be able to take care of the service calls. This way, they are able to report any necessary information by just syncing the service workflow to the headquarters. Moreover, CoreSystems stores the data automatically about the customers to ensure its availability.
The sales integration software that comes along with CoreSystems helps the sales teams to quote and invoice on the field to their customer with the help of tracking, inventory and pricing opportunities. Work order utilization rate along with the human resources planning and prioritizing tools are managed with the help of CoreSystems’ dispatching feature. Also, CoreSystems helps the managers to stay updated with the technicians in the field to provide a better service and schedule optimally. The mobile access allows the CoreSystems to integrate the back office CRM application with the mobile devices of the technicians so that they can access the complete work order information.
Show MoreOverview of CoreSystems Features
- Customer Self Service
- Mobile Field Sales
- Cloud Computing
- Team Collaboration
- Location Services and Routing
- Scheduling and Dispatching
- Field Parts and Inventory Management
- Service Contract Management
- Analytics and Reporting
- Repair Knowledge Management
- Billing and Invoicing
- Service Level Management
CoreSystems Position In Our Categories
Since businesses have special business-related wants, it is only logical that they steer clear of selecting a one-size-fits-all, ”best” system. Be that as it may, it is futile to try to come across such an app even among popular software solutions. The logical step to undertake can be to list the numerous critical factors which merit examination such as important features, plans, technical skill aptitude of staff members, organizational size, etc. Thereafter, you must double down on your research systematically. Have a look at some of these CoreSystems evaluations and check out the other software systems in your shortlist more closely. Such comprehensive product research guarantees you stay away from ill-fitting apps and pay for the one that provides all the function your company requires in growing the business.
Position of CoreSystems in our main categories:
TOP
200
CoreSystems is one of the top 200 Customer Support Software products
TOP
500
CoreSystems is one of the 500 Project Management Software products
Each enterprise is different, and can require a particular type of Field Service Management Software - FSM solution that will be adjusted to their business size, type of customers and employees and even specific industry they support. We advise you don't count on locating a perfect app that is going to work for every company regardless of their background is. It may be a good idea to read a few CoreSystems Field Service Management Software - FSM reviews first and even then you should remember what the software is intended to do for your business and your staff. Do you require a simple and straightforward solution with only essential features? Will you actually make use of the advanced functionalities needed by experts and large enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a solid software that will match your budget.
How Much Does CoreSystems Cost?
CoreSystems Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are CoreSystems pricing details?
CoreSystems Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
CoreSystems SMB and enterprise pricing is available upon request, and more details can be obtained by contacting the company.
User Satisfaction
Positive Social Media Mentions
7
Negative Social Media Mentions
0
We are aware that when you make a decision to get a Field Service Management Software - FSM it’s crucial not only to learn how experts evaluate it in their reviews, but also to find out if the real people and businesses that use these solutions are indeed satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and CoreSystems reviews across a broad range of social media sites. The information is then presented in a simple to digest format revealing how many clients had positive and negative experience with CoreSystems. With that information available you will be ready to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for CoreSystems?
CoreSystems integrate with the following systems and applications:
- SAP
- Salesforce
- Microsoft Dynamics NAV
- Microsoft Dynamics AX
- Oracle Field Service Cloud
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