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RazorSync Review

RazorSync
Our score: 8.2 User satisfaction: 100%

What is RazorSync?

RazorSync is a field service management system particularly designed for service businesses. This software app is designed for desktop and mobile devices to provide instant and effective communication between field workers and management teams.

Since communication is such a key aspect for service companies, RazorSync can help you bring about more efficiency to your business by taking care of operations such as billing, payment processing and others. It reduces wastage of time, and keeps a close eye on your workforce.

The software was introduced in 2010 and with its flexible pricing and features, it has captured a fair bit of market. Several renowned service firms have given it a thumbs-up and it continues to bring about innovations in its services.

Overview of RazorSync Benefits

With RazorSync, you can keep a complete record of your customer services. Information regarding service history and current customers can be tracked through the CRM module in this software. Whether its your mobile phone or tablet, RazorSync works just fine with all of them.

The mobile compatibility in this software gives you a great advantage. At times, your workers might be working in remote locations with no possible access to desktops. Therefore, the RazorSync mobile app becomes a big plus as it keeps you and your workers connected all the time.

You can easily manage your workers and coordinate with them regarding different operations for the services. With GPS monitoring, you can also track all your workers at any instant.

There are quite a few exciting mobile features in this app. For instance, you can collect credit card payments through your mobile phone simply by card swipes. You can generate work orders on field to help your workers. Also, it brings a better flow to your business.

RazorSync also offers a customer portal module. Here, your customers can submit their service requests and also schedule them on their own. They can also look into job progress and invoice details. This is a great tool for maintaining clarity in business and your clients also feel at home with your services.

Overview of RazorSync Features

  • Customer Database
  • Signature Capturing
  • Mobile Payments
  • Scheduling
  • Hours Tracking
  • Calendar Integration
  • Payroll Management
  • Driving Directions
  • Task Creation
  • GPS Tracking
  • Set Recurring Jobs
  • Attach Documents
  • Estimate Creation
  • Customer Portal
  • Workers Management

RazorSync Position In Our Categories

Knowing that companies have particular business-related needs, it is sensible they avoid subscribing to an all-encompassing, “perfect” software product. Be that as it may, it would be futile to try to stumble on such an app even among well-known software systems. The logical step to do would be to note down the numerous important factors that entail research including essential features, packages, technical skill levels of the users, business size, etc. The second step is, you should conduct your research through and through. Have a look at some RazorSync review articles and check out each of the software products in your shortlist in detail. Such detailed product investigation guarantees you keep away from ill-fitting software solutions and pay for the one that meets all the function your company requires.

Position of RazorSync in our main categories:

TOP 200

RazorSync is one of the top 200 Project Management Software products

RazorSync is also listed in the following subcategories:

Every enterprise has different requirements and needs a system that can be personalized for their size, kind of employees and buyers, and the particular industry they are in. For these reasons, no platform can proffer perfect tools out-of-the-box. When you search a software system, first be sure what you require it for. Read some RazorSync Field Service Management Software - FSM reviews and ask yourself do you need basic features or do you require complex functionality? Are there any industry-specific functionalities that you are searching for? Find the answers to these queries to help your search. There are multiple factors that you need to consider and these include your budget, particular business needs, your company size, integration needs etc. Take your time, try out a few free trials, and finally zero in on the app that offers all that you want to boost your company effectiveness and productivity.

How Much Does RazorSync Cost?

RazorSync Pricing Plans:

Free Trial

Solo Plan

Starts at $145

Team Plan

Starts at $485

Pro Plan

Starts at $830

Enterprise Plan

Starts at $1525

Franchise Plan

By quote

RazorSync offers five SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Solo Plan – $40 per month (annual billing) and $45 per month (monthly billing) with $100 one time activation fee

  • Up to2 Users
  • iOS and Android Mobile Apps
  • Time Cards & Payroll
  • Job Tracking & Scheduling
  • Recurring Scheduling
  • File Attachments
  • Customer Management
  • Field Worker Management
  • GPS Mapping & Driving Directions
  • Picture Capture
  • Service Dispatch
  • Signature Capture
  • Customer Portal
  • Email Notifications
  • Customer Templates
  • SMS & Text Alerts
  • Company Branding
  • Estimating & Invoicing
  • Management Reports
  • Management Dashboards
  • Merchant Services
  • Work Orders
  • Mobile Credit Card Reader
  • Implementation/Onboarding
  • Credit Card-on-File & Recurring Billing
  • Powerful API
  • $10 per month charges for QuickBooks Desktop & Online Sync
  • Advanced Notifications and Reporting for $10/month each
  • Route Optimization for $35 per month
  • Inventory Management for $45 per month

Team Plan – $115 per month (Annual billing) and $135 per month (monthly billing) with $350 one time activation fee

  • Up to 7 users
  • All Solo Plan features
  • Free QuickBooks and Desktop Sync
  • Free Advanced Reporting and Notifications

Pro Plan – $240 per month (Annual billing) and $280 per month (monthly billing) with $550 one time activation fee

  • Up to 15 users
  • All Team Plan Features

  • Free Route Optimization

  • Free Inventory Management

Enterprise Plan – $630 per month (Annual billing) and $725 per month (monthly billing) with $800

  • Unlimited users
  • All Pro plan features

Franchise Plan – By quote

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RazorSync reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with RazorSync. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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RazorSync Comparisons

What are RazorSync pricing details?

RazorSync Pricing Plans:

Free Trial

Solo Plan

Starts at $145

Team Plan

Starts at $485

Pro Plan

Starts at $830

Enterprise Plan

Starts at $1525

Franchise Plan

By quote

RazorSync offers five SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Solo Plan – $40 per month (annual billing) and $45 per month (monthly billing) with $100 one time activation fee

  • Up to2 Users
  • iOS and Android Mobile Apps
  • Time Cards & Payroll
  • Job Tracking & Scheduling
  • Recurring Scheduling
  • File Attachments
  • Customer Management
  • Field Worker Management
  • GPS Mapping & Driving Directions
  • Picture Capture
  • Service Dispatch
  • Signature Capture
  • Customer Portal
  • Email Notifications
  • Customer Templates
  • SMS & Text Alerts
  • Company Branding
  • Estimating & Invoicing
  • Management Reports
  • Management Dashboards
  • Merchant Services
  • Work Orders
  • Mobile Credit Card Reader
  • Implementation/Onboarding
  • Credit Card-on-File & Recurring Billing
  • Powerful API
  • $10 per month charges for QuickBooks Desktop & Online Sync
  • Advanced Notifications and Reporting for $10/month each
  • Route Optimization for $35 per month
  • Inventory Management for $45 per month

Team Plan – $115 per month (Annual billing) and $135 per month (monthly billing) with $350 one time activation fee

  • Up to 7 users
  • All Solo Plan features
  • Free QuickBooks and Desktop Sync
  • Free Advanced Reporting and Notifications

Pro Plan – $240 per month (Annual billing) and $280 per month (monthly billing) with $550 one time activation fee

  • Up to 15 users
  • All Team Plan Features

  • Free Route Optimization

  • Free Inventory Management

Enterprise Plan – $630 per month (Annual billing) and $725 per month (monthly billing) with $800

  • Unlimited users
  • All Pro plan features

Franchise Plan – By quote

What integrations are available for RazorSync?

RazorSync is an open API system you can connect to virtually any business system or application. Prominent integrations include:

  • QuickBooks
  • QuickBooks Online
  • Google Calendar
  • Microsoft Outlook
  • PayPal
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Reviewed By Nestor Gilbert
Page last modified
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