Service Crews Review

Service Crews
Our score: 8.0 User satisfaction: 99%

What is Service Crews?

Service Crews is a digital management platform to help you grow your professional field service trade. It helps you perform jobs at sites on time so you are paid faster. And when it is time for your customers to pay your fees, you can make it more convenient for them by enabling them to pay online via Stripe.

Aside from delighting your clients with an easy payment method, you can also empower your workers and subs with a mobile solution. Service Crews is accessible to them on whichever gadget they prefer so they can view the details of the job on the way to the site. Additionally, the application also provides them turn-by-turn directions for them to arrive at their destination punctually.

With Service Crews, you can also eschew paperwork. Because of its integration with QuickBooks, you can streamline the transfer of financial information from Stripe and the application to the accounting software. As such, you can save time and abstract double entries.

Overview of Service Crews Benefits

Job Scheduling & Overview

For you to build and maintain strong relationships with customers, it is imperative that you get the job done on time. Service Crews assists you in doing that by letting you schedule ad-hoc requests as well as recurring maintenances to make you and your crew efficient.

Furthermore, Service Crews allows you to see the status of a job at a glance. This way, you can step in to address issues if any arise and make decisions with regard to them intelligently.

Workers’ Portal

With Service Crews, your workers have their own portal too. This allows them to view the details of the job while they are on the way to the site. And speaking of job locations, the application provides your crew with turn-by-turn directions to their destination so they can arrive there on time.

Straightforward Communications

If you would like to speak to your customers regarding their schedules, you can do so straight from the Service Crews interface. The application has portals where you can call, email, or send an SMS to clients about their requests. And when it comes to emails, you can even send them photos and job estimates as attachments.

Integrated Solution

Service Crews is integrated with Stripe and QuickBooks Online. The former allows your customers to pay you online securely at their convenience while the latter lets you keep track of your cash flows. By connecting the platform with your accounting software, you can reduce or totally eliminate double entries and errors. Thus, you can rest assured that your numbers are up-to-date and accurate.

Overview of Service Crews Features

  • Job Scheduling
  • Job Status Monitoring
  • Maintenance Contracts Management
  • Recurring Job Scheduling
  • Workers’ Portal
  • Job Site Directions
  • Customer Communications
  • Customer List & Job History
  • Photos & Files Attachments
  • Electronic Signature Support

What Problems Will Service Crews Solve?

1) Complete Parts & Supplies

Missing tools and parts can be inconvenient and can result in delays of job request completion. To make sure that does not happen, Service Crews lets you create a list of things your crew needs to bring with them to make them well prepared.

2) Digital Business Management

With Service Crews, you no longer have to deal with massive paperwork and lost documents. Everything you need to schedule jobs and manage customers is embedded in the application, which you can access anytime, especially when you are on the road.

3) Job Scheduling & Crew Tracking

More time spent on the road means less income and increased gas spend. However, Service Crews lets you maximize your gas and your billable hours by scheduling jobs efficiently and sending your crew to the destination with complete directions.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Service Crews Position In Our Categories

Because companies have particular business-related wants, it is only logical they avoid going for a one-size-fits-all, ideal software product. Just the same, it would be almost impossible to try to come across such application even among widely used software solutions. The correct step to undertake is to tabulate the several important factors that call for a scrutiny like crucial features, budget, technical skill capability of staff, business size, etc. Then, you should double down on your product research to a full extent. Go over some Service Crews review articles and check out the other software systems in your list more closely. Such all-encompassing research ensures you avoid poorly fit applications and buy the system that delivers all the features you require business requires.

Position of Service Crews in our main categories:

TOP 500

Service Crews is one of the top 500 Project Management Software products

Service Crews is also listed in the following subcategories:

Each business is different, and might call for a special Field Service Management Software - FSM solution that will be adjusted to their company size, type of customers and staff and even individual industry they support. We advise you don't count on finding an ideal software that is going to work for each business regardless of their background is. It may be a good idea to read a few Service Crews Field Service Management Software - FSM reviews first and even then you should pay attention to what the solution is intended to do for your business and your workers. Do you require a simple and intuitive app with just essential functions? Will you really use the complex tools required by experts and large enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a reliable software that will match your budget.

How Much Does Service Crews Cost?

Service Crews Pricing Plans:

Free Trial

Monthly Subscription


Service Crews has a simple enterprise pricing. For only $49.00 per month, you can access all the features and tools offered by the platform.

Monthly Subscription – $49.00/month

  • Up to 2 Users
  • Additional Users Support ($9.00/user/month)
  • Stripe Fee + 0.25% Platform Fee

User Satisfaction

Positive Social Media Mentions 176
Negative Social Media Mentions 1

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Service Crews reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Service Crews. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Service Crews pricing details?

Service Crews Pricing Plans:

Free Trial

Monthly Subscription


Service Crews has a simple enterprise pricing. For only $49.00 per month, you can access all the features and tools offered by the platform.

Monthly Subscription – $49.00/month

  • Up to 2 Users
  • Additional Users Support ($9.00/user/month)
  • Stripe Fee + 0.25% Platform Fee

What integrations are available for Service Crews?

Service Crews integrates with Stripe for online payment processing and with QuickBooks Online to help you better manage your accounts and finances.


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Reviewed By Jenny Chang
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