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CoreSystems REVIEW

Field Service Management Software - FSM

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What is CoreSystems?

CoreSystems is a field service and customer support management system that helps the field service managers to speed up the customer service process. These processes are dealt through dispatching, routing, reporting and the automation tool. Field service is now the key factor in the customer’s satisfaction, and CoreSystems provides the best solution for businesses. CoreSystems aims to help businesses in increasing their revenue, expanding into the new market, and to differentiate the services.

Field service automation is the epitome of enabling the optimization of the every facet of the service delivery. CoreSystems is a cloud-based, mobile-ready solution that enables the connection between the back office and the customers. Businesses in the industries of automotive, manufacturing, healthcare and electrical use the system like CoreSystems.

Overview of CoreSystems Benefits

CoreSystems is available to companies all over the world and it has been enhancing its field service solutions since 2002. With CoreSystems, the field service technicians are able to access the data that keeps on updating in the real-time. this data is also available through the mobile app that also updates in the real-time while the technicians are on the route through the day. CoreSystems offers contact management, scheduling and dispatch, word order management and GPS tracking to help in field services.

The self-service feature of CoreSystems allows the customers to scan the QR code to contact the service agents who provide the information about the product and the client. Because of CoreSystems, service technicians can be sent off to the field equipped with the checklists and the histories to be able to take care of the service calls. This way, they are able to report any necessary information by just syncing the service workflow to the headquarters. Moreover, CoreSystems stores the data automatically about the customers to ensure its availability.

The sales integration software that comes along with CoreSystems helps the sales teams to quote and invoice on the field to their customer with the help of tracking, inventory and pricing opportunities. Work order utilization rate along with the human resources planning and prioritizing tools are managed with the help of CoreSystems’ dispatching feature. Also, CoreSystems helps the managers to stay updated with the technicians in the field to provide a better service and schedule optimally. The mobile access allows the CoreSystems to integrate the back office CRM application with the mobile devices of the technicians so that they can access the complete work order information.

Overview of CoreSystems Features

  • Customer Self Service
  • Mobile Field Sales
  • Cloud Computing
  • Team Collaboration
  • Location Services and Routing
  • Scheduling and Dispatching
  • Field Parts and Inventory Management
  • Service Contract Management
  • Analytics and Reporting
  • Repair Knowledge Management
  • Billing and Invoicing
  • Service Level Management

CoreSystems Position In Our Categories

Position of CoreSystems in our main categories:


CoreSystems is one of the top 200 Customer Support Softwareproducts


CoreSystems is one of the 500 Project Management Softwareproducts


CoreSystems is one of the 200
Customer Support Software products


CoreSystems is one of the 500
Project Management Software products

CoreSystems is also listed in the following subcategories:

Agile Project Management Software#51 Field Service Management Software - FSM#58
Agile Project Management Software#51
Field Service Management Software - FSM#58

It's essential to realize that almost no app in the Agile Project Management Software category will be an ideal solution able to meet all the goals of various business types, sizes and industries. It may be a good idea to read a few CoreSystems reviews first as certain services might dominate just in a really narrow group of applications or be prepared with a really specific type of industry in mind. Others might function with an idea of being easy and intuitive and therefore lack complex features welcomed by more experienced users. You can also find software that support a broad group of users and give you a powerful feature toolbox, but that frequently comes at a higher cost of such a software. Be certain that you're aware of your requirements so that you buy a software that has specifically the functionalities you look for.

How Much Does CoreSystems Cost?

CoreSystems Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

CoreSystems SMB and enterprise pricing is available upon request, and more details can be obtained by contacting the company.

User Satisfaction

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CoreSystems reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with CoreSystems. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?


What are CoreSystems pricing details?

CoreSystems Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

CoreSystems SMB and enterprise pricing is available upon request, and more details can be obtained by contacting the company.

What integrations are available for CoreSystems?

CoreSystems integrate with the following systems and applications:

  • SAP
  • Salesforce
  • Microsoft Dynamics NAV
  • Microsoft Dynamics AX
  • Oracle Field Service Cloud

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