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CoreSystems Review

CoreSystems
Our score: 7.5 User satisfaction: 100%

What is CoreSystems?

CoreSystems is a field service and customer support management system that helps the field service managers to speed up the customer service process. These processes are dealt through dispatching, routing, reporting and the automation tool. Field service is now the key factor in the customer’s satisfaction, and CoreSystems provides the best solution for businesses. CoreSystems aims to help businesses in increasing their revenue, expanding into the new market, and to differentiate the services.

Field service automation is the epitome of enabling the optimization of the every facet of the service delivery. CoreSystems is a cloud-based, mobile-ready solution that enables the connection between the back office and the customers. Businesses in the industries of automotive, manufacturing, healthcare and electrical use the system like CoreSystems.

Overview of CoreSystems Benefits

CoreSystems is available to companies all over the world and it has been enhancing its field service solutions since 2002. With CoreSystems, the field service technicians are able to access the data that keeps on updating in the real-time. this data is also available through the mobile app that also updates in the real-time while the technicians are on the route through the day. CoreSystems offers contact management, scheduling and dispatch, word order management and GPS tracking to help in field services.

The self-service feature of CoreSystems allows the customers to scan the QR code to contact the service agents who provide the information about the product and the client. Because of CoreSystems, service technicians can be sent off to the field equipped with the checklists and the histories to be able to take care of the service calls. This way, they are able to report any necessary information by just syncing the service workflow to the headquarters. Moreover, CoreSystems stores the data automatically about the customers to ensure its availability.

The sales integration software that comes along with CoreSystems helps the sales teams to quote and invoice on the field to their customer with the help of tracking, inventory and pricing opportunities. Work order utilization rate along with the human resources planning and prioritizing tools are managed with the help of CoreSystems’ dispatching feature. Also, CoreSystems helps the managers to stay updated with the technicians in the field to provide a better service and schedule optimally. The mobile access allows the CoreSystems to integrate the back office CRM application with the mobile devices of the technicians so that they can access the complete work order information.

Overview of CoreSystems Features

  • Customer Self Service
  • Mobile Field Sales
  • Cloud Computing
  • Team Collaboration
  • Location Services and Routing
  • Scheduling and Dispatching
  • Field Parts and Inventory Management
  • Service Contract Management
  • Analytics and Reporting
  • Repair Knowledge Management
  • Billing and Invoicing
  • Service Level Management

CoreSystems Position In Our Categories

Since companies have special business-related needs, it is only logical they steer clear of preferring a one-size-fits-all, ideal software. Nonetheless, it would be futile to try to stumble on such an app even among well-known software solutions.
The efficient thing to undertake is to set down the numerous key functions which merit deliberation like critical features, plans, technical skill ability of staff members, company size, etc. Then, you should double down on your product research thoroughly. Browse over some CoreSystems reviews and explore the other software solutions in your list in detail. Such all-encompassing product research ensure you circumvent mismatched apps and select the one that includes all the benefits your business requires.

Position of CoreSystems in our main categories:

TOP 200

CoreSystems is one of the top 200 Customer Support Software products

TOP 500

CoreSystems is one of the 500 Project Management Software products

CoreSystems is also listed in the following subcategories:

Since each organization has particular business wants, it is prudent for them to refrain from searching for a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such a platform even among market-leading software platforms. The smart thing to do would be to catalog the various important factors that require consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some CoreSystems Field Service Management Software - FSM reviews and investigate each of the other systems in your shortlist in detail. Such comprehensive research can ensure you weed out ill-fitting systems and zero in on the system that offers all the elements you require for business success.

How Much Does CoreSystems Cost?

CoreSystems Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

CoreSystems SMB and enterprise pricing is available upon request, and more details can be obtained by contacting the company.

User Satisfaction

Positive Social Media Mentions 7
Negative Social Media Mentions 0

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CoreSystems reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with CoreSystems. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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CoreSystems Comparisons

What are CoreSystems pricing details?

CoreSystems Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

CoreSystems SMB and enterprise pricing is available upon request, and more details can be obtained by contacting the company.

What integrations are available for CoreSystems?

CoreSystems integrate with the following systems and applications:

  • SAP
  • Salesforce
  • Microsoft Dynamics NAV
  • Microsoft Dynamics AX
  • Oracle Field Service Cloud
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Reviewed By Jenny Chang
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