Smart Service Review
What is Smart Service?
Smart Service is a scheduling and dispatching system designed for field service industries and businesses. The field service management software offers a paperless and mobile solution for various types of field service businesses. These include HVAC, plumbing, pest control, fire protection, lawn care, maid service, pet food delivery, construction, IT service, electrical and appliance repair, irrigation, and more. The software aims to help users streamline their day-to-day operations, increase efficiency, and eliminate waste of time and money.
In addition, Smart Service is integrated with QuickBooks. Because of this; information on customers, employees, products, and services from QuickBooks is automatically imported into the software. As a result, users will be able to quickly schedule work for their customers.
The software also streamlines the process of dispatching personnel for field work, wherein work orders and service details are quickly send out to them. Plotting of service routes is also done instantly. Back office managers can track their field workers including their equipment. Last but not the least, Smart Service provides an inventory module that enables the software to automatically update the total inventory of parts or items used for field work.
Show MoreOverview of Smart Service Benefits
Smart Service is a field management software that works with any QuickBooks platform; whether it is QuickBooks Pro, Premier, Enterprise, or Online. As a unique feature, this integration enables information to be synchronized between the two platforms. Thus, when users add a new customer, employee, product, or service information in QuickBooks; the existing information in SmartService is also updated.
So, if they have a new customer who requests a field service or work from them, they no longer need to re-enter the customer information in either of the two platform. As it eliminates double data entry, it also makes scheduling of field work or tech dispatch faster.
Another feature offered by Smart Service is that it allows users to dispatch work quickly and accurately. The software eliminates the use of paper work orders. As a result, users no longer need to waste their time digging through file cabinets just to search for their work orders. In addition, their field workers will be able to quickly receive their schedules and details of their job, as work orders are easily done using the software. Once the work order is complete, they will be able to instantly send it back to their office and receive a new work order.
Smart Service also provides a route planning tool that allows users to automatically plot service routes and create daily service plans. They will be able to do this by simply selecting a field operator, tech, or driver; selecting the jobs, and tapping a button.
In addition, the software enables technicians and field workers to attach pictures to their work orders. Thus, they will be able to associate pictures to their jobs to show their progress: users can add before and after breakdown pictures. This feature helps users gain the trust and confidence of their customers.
Show MoreOverview of Smart Service Features
- QuickBooks Integration
- Service Scheduling
- Drag and Drop Interface
- Recurring Work Scheduling
- Instant Job Dispatching
- Create and Send Work Orders Instantly
- Send Work Orders Back to Office
- Real Time Updates
- Routing
- Route Planning Tool
- Service Plans
- Workforce Tracking
- Equipment and Vehicle Tracking
- Inventory Management
- Purchase Orders
- Pictures
- Inventory Management
- Flexibility
Smart Service Position In Our Categories
Since companies have unique business demands, it is only sensible that they abstain from choosing an all-in-one, ideal business application. Nonetheless, it would be difficult to find such a software system even among well-known software systems. The sensible thing to undertake should be to tabulate the various important factors which necessitate examination including major features, budget, technical skill ability of staff, organizational size, etc. Then, you must do your product research through and through. Read these Smart Service reviews and scrutinize the other applications in your shortlist in detail. Such comprehensive product research guarantees you avoid unfit applications and choose the one that provides all the tools your company requires to achieve growth.
Position of Smart Service in our main categories:
TOP
500
Smart Service is one of the top 500 Project Management Software products
There are well-liked and widely used solutions in each software category. But are they necessarily the best fit for your company’s unique wants? A trendy software product may have thousands of users, but does it present what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Smart Service Field Service Management Software - FSM reviews and consider the elements that you desire in the software such as the price, main features, available integrations etc. Then, choose a few apps that fit your requirements. Check out the free trials of these apps, read online reviews, get explanations from the vendor, and do your investigation meticulously. This profound groundwork is sure to aid you select the most excellent software solution for your organization’s unique needs.
How Much Does Smart Service Cost?
Smart Service Pricing Plans:
Free Trial
Quote-based Plan
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What are Smart Service pricing details?
Smart Service Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Smart Service’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you decide to get a Field Service Management Software - FSM it’s crucial not only to find out how professionals score it in their reviews, but also to discover whether the real users and companies that use these solutions are indeed happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Smart Service reviews across a broad array of social media sites. The data is then displayed in an easy to understand form indicating how many people had positive and negative experience with Smart Service. With that information available you will be equipped to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Smart Service?
Smart Service supports the following integrations:
- QuickBooks
- QuickBooks Online
- Dropbox
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