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Smart Service REVIEW

Field Service Management Software - FSM

No user reviews
USER SATISFACTION 99%
OUR SCORE 7.7

What is Smart Service?

Smart Service is a scheduling and dispatching system designed for field service industries and businesses. The field service management software offers a paperless and mobile solution for various types of field service businesses. These include HVAC, plumbing, pest control, fire protection, lawn care, maid service, pet food delivery, construction, IT service, electrical and appliance repair, irrigation, and more. The software aims to help users streamline their day-to-day operations, increase efficiency, and eliminate waste of time and money.

In addition, Smart Service is integrated with QuickBooks. Because of this;  information on customers, employees, products, and services from QuickBooks is automatically imported into the software. As a result, users will be able to quickly schedule work for their customers.

The software also streamlines the process of dispatching personnel for field work, wherein work orders and service details are quickly send out to them. Plotting of service routes is also done instantly. Back office managers can track their field workers including their equipment. Last but not the least, Smart Service provides an inventory module that enables the software to automatically update the total inventory of parts or items used for field work.

Overview of Smart Service Benefits

Smart Service is a field management software that works with any QuickBooks platform; whether it is QuickBooks Pro, Premier, Enterprise, or Online. As a unique feature, this integration enables information to be synchronized between the two platforms. Thus, when users add a new customer, employee, product, or service information in QuickBooks; the existing information in SmartService is also updated.

So, if they have a new customer who requests a field service or work from them, they no longer need to re-enter the customer information in either of the two platform. As it eliminates double data entry, it also makes scheduling of field work or tech dispatch faster.

Another feature offered by Smart Service is that it allows users to dispatch work quickly and accurately. The software eliminates the use of paper work orders. As a result, users no longer need to waste their time digging through file cabinets just to search for their work orders. In addition, their field workers will be able to quickly receive their schedules and details of their job, as work orders are easily done using the software. Once the work order is complete, they will be able to instantly send it back to their office and receive a new work order.

Smart Service also provides a route planning tool that allows users to automatically plot service routes and create daily service plans. They will be able to do this by simply selecting a field operator, tech, or driver; selecting the jobs, and tapping a button.

In addition, the software enables technicians and field workers to attach pictures to their work orders. Thus, they will be able to associate pictures to their jobs to show their progress: users can add before and after breakdown pictures. This feature helps users gain the trust and confidence of their customers.

Overview of Smart Service Features

  • QuickBooks Integration
  • Service Scheduling
  • Drag and Drop Interface
  • Recurring Work Scheduling
  • Instant Job Dispatching
  • Create and Send Work Orders Instantly
  • Send Work Orders Back to Office
  • Real Time Updates
  • Routing
  • Route Planning Tool
  • Service Plans
  • Workforce Tracking
  • Equipment and Vehicle Tracking
  • Inventory Management
  • Purchase Orders
  • Pictures
  • Inventory Management
  • Flexibility

Smart Service Position In Our Categories

Position of Smart Service in our main categories:

500

Smart Service is one of the top 500 Project Management Softwareproducts

500

Smart Service is one of the 500
Project Management Software products


Smart Service is also listed in the following subcategories:

Category:Position:Category:Position:
Field Service Management Software - FSM#45
Category:Position:
Field Service Management Software - FSM#45

Organizations have diverse needs and requirements and no software platform can be ideal in such a condition. It is useless to try to find an ideal out-of-the-box software product that meets all your business wants. The intelligent thing to do would be to customize the solution for your special wants, staff member skill levels, budget, and other elements. For these reasons, do not rush and invest in well-publicized popular systems. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your groundwork, check out each short-listed system in detail, read a few Smart Service reviews, call the vendor for clarifications, and finally choose the app that presents what you want.

How Much Does Smart Service Cost?

Smart Service Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Smart Service’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Smart Service reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Smart Service. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

395

NEGATIVE SOCIAL MENTIONS

3

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are Smart Service pricing details?

Smart Service Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Smart Service’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Smart Service?

Smart Service supports the following integrations:

  • QuickBooks
  • QuickBooks Online
  • Dropbox

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