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Cotap Review

Cotap
Our score: 7.8 User satisfaction: 100%

What is Cotap?

Cotap is a simple and secure mobile messaging platform for coworkers, which is available for iOS and Android.

Founded in May 2013, the tool was created so everyone in your team—from the breakroom to the boardroom—could quickly have the conversations that would really drive your work forward—active, dynamic, fast, dialogue that is meaningful.

Since the tool launched its first application in October 2013, employees everywhere now have easy access to secure, easy-to-use, and real time mobile messaging.

It allsow you to share photos, GIFs, and video on your smartphone with some taps. You an easily drag and drop photos when using Cotap on the desktop or Web.

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Overview of Cotap Benefits

Cotap is simple to use. It also offers secure mobile messaging for your coworkers. The tool, available for both iOS and Android, makes communication at your office faster and easier.

You can add people to your conversations. You can also share an invitation link to new members to easily onboard them to a group. In addition, you can call anyone in the network without you having to swap phone numbers.

Cotap allows you to easily share Dropbox, Google Drive, Box, Microsoft OneDrive for Business, Microsoft OneDrive, Egnyte, Microsoft SharePoint, or Citrix ShareFile files without unnecessary downloads.

Connect your work’s Salesforce account to establish conversations around various accounts and opportunities, or even directly message prospects and customers.

With apps for tablets, smartphones, and the desktop, you will easily be connected on your terms.

Cotap is a secure mobile messaging app for fast and easy workplace communication. There’s no need to swap phone numbers, and personal and work messages stay separate.

Usability

Cotap take its cues from popular mobile messaging apps — the product is inherently intuitive to use. No training is required to start using the app to message co-workers. The People Directory is based on email domain instead of phone numbers, so there is no need to manage a list of employee phone numbers — start messaging co-workers immediately. You can also make phone calls directly in the app when you need to seamlessly take a conversation from text to voice.

File Integrations

You can share photos and videos in Cotap, but you can also send a file just as easily. High-fidelity file preview allows users to view content without needing to download the entire file. Recently modified files show up first, so relevant documents are always the most accessible. No need to switch apps.

HIPAA Compliance

Cotap takes privacy and security seriously, and meets all HIPAA compliance security standards.

Freemium

Anyone can start using Cotap for free today. Companies can upgrade to gain access to the Cotap admin console for access to analytics, user management and to create Official Groups and custom mobile alerts.

Large Group Support

Cotap is ideal for businesses of all sizes, and can support groups of up to 1,000 people.

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Overview of Cotap Features

  • Invite colleagues to group conversations
  • Message and create groups
  • Connect Dropbox, Box, Google Drive, and Microsoft OneDrive
  • Manage employee access as well as data
  • See analytics on your network activity
  • Share photos and gifs
  • Mute conversations
  • Create group conversations
  • Coworkers are added automatically to your company directory
  • Connect Salesforce account to collaborate
  • Connect through your single sign-on provider
  • Send customized mobile alerts using the admin panel
  • End-to-end data encryption
  • Available on Android, Desktop, iOS, and Web
  • Access to your cloud services

What Problems Will Cotap Solve?

Connecting Workers

Companies with a large percentage of mobile workers (retail, hospitality, field service, manufacturing, etc.), often have no way of reaching these people because they don’t sit at a desk all day or have access to company software/email. However, they do have smartphones and Cotap is a tool to help connect mobile workers and their colleagues at HQ, who likely sit at a desk. Employees can ask questions, share new product photos, video of a maintenance support issue, send customer feedback and receive urgent alerts. Many times, Cotap connects workers who haven’t been able to communicate with one another before.

Coordination

Cotap can also be useful in coordinating events where there are multiple moving pieces. The events coordinator and team are likely mobile during the day and managing several staff, vendors, execs, etc. Because Cotap is easy to use with people outside your organization, many event coordinators use it as a primary way to communicate with the different event stakeholders and participants. It’s also a faster method of communication than email, so when you need an answer or update quickly, it works well. Recently, Earth Hour used Cotap to coordinate hundreds of volunteers across 70+ countries for its annual celebration in March.

Urgent Alerts

With the Cotap Admin Console, it’s possible to create specific groups based on department, geography, shift, project, etc. and then send those groups (or the entire company) an alert in the form of a push notification. These alerts range from updates on system outages to dangerous situations. The admin console also allows the admin to see analytics on when alerts are read, so they can be sure their message is reaching the people who need it.

How Much Does Cotap Cost?

Cotap Pricing Plans:

Free Trial

Team:

$5 monthly, per user

Enterprise:

$10 monthly, per user

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What are Cotap pricing details?

Cotap Pricing Plans:

Free Trial

Team:

$5 monthly, per user

Enterprise:

$10 monthly, per user

Individual: Free

  • Best for individuals
  • Unlimited messaging

Team: $5 monthly, per user

  • Best for teams and departaments
  • Unlimited messaging
  • Group and alert management

Enterprise: $10 monthly, per user

  • Best for company-wide use
  • Unlimited messaging
  • Group and alert management
  • Compliance, administration and premier support

User Satisfaction

Positive Social Media Mentions 11
Negative Social Media Mentions 0

We know that when you make a decision to buy a Collaboration Software it’s vital not only to learn how experts evaluate it in their reviews, but also to discover if the actual people and enterprises that purchased it are genuinely content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Cotap reviews across a broad range of social media sites. The data is then presented in an easy to understand way revealing how many people had positive and negative experience with Cotap. With that information at your disposal you should be equipped to make an informed purchasing decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Ireland
  • South Africa
  • Europe
  • Asia
  • Australia
  • China
  • Germany
  • India
  • Japan
  • Latin America
  • Middle-East

Pricing Model

  • Freemium
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Cotap?

  • Okta
  • OneLogin
  • Salesforce
  • Box
  • Dropbox
  • Google Drive
  • OneDrive
  • OneDrive for Business
  • SharePoint
  • Citrix ShareFile
  • Egnyte
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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