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ServSuite Review

ServSuite
Our score: 7.0 User satisfaction: 100%

What is ServSuite?

ServSuite is a cross-platform and multi-browser suite of field service management solutions optimized to serve the needs of pest control, arbor care, and lawn care businesses. This suite comes with software tools, modules, and features that can aid many field service providers in increasing staff and technician productivity, minimizing expenses, and facilitating the growth of their business.

ServSuite offers the capability to visually prepare schedules for service appointments and assign them to technicians in the field. They will be able to do this on an interface with drag-and-drop functionality, thereby simplifying and accelerating scheduling tasks. The suite also allows users to create routes in a visual manner and make adjustments on-the-fly to reduce costs and improve technicians’ productivity.

Overview of ServSuite Benefits

Visual, Drag-And-Drop Scheduling

ServSuite makes field service scheduling quick and easy. It provides a scheduling tool designed with drag-and-drop functionality. As a result, users can create schedules for their services in a visual manner wherein they simply need to drag and drop items on a user interface. What’s great about this scheduling tool is quick to adapt to any circumstances, thereby permitting users to perform all scheduling tasks on a single system. For instance, they can reschedule services and appointments, move technicians between different services and appointments, or delegate additional activities to technicians.

Perform Route Planning and Optimization

ServSuite gives users a set of capabilities that enable them to execute route planning and optimization in a fast and intelligent way. They can prepare routes ahead of time and save them as templates that they can re-use later on. They will be able to select from these pre-built routes according to any criteria they want. Routes prepared using ServSuite can be optimized. This means users can modify these routes as the need arises to reduce costs, improve technician productivity, and meet specific business objectives.

Build Paperless Work Environments

Field service employees, whether working in the office or doing activities on site, need to execute processes that often rely heavily on papers. As a result, field-deployed employees have to carry paper files and forms when recording information from the field and office staff need to organize and keep such documents. Paper-based processes really negatively affect the productivity of employees. This is why ServSuite provides mobile business applications to address these issues, allowing users to establish paperless work environments.

Ensure a Smooth Flow of Information

Through the aid of ServSuite’s mobile apps, office staff can prepare work orders and send them out to field technicians. The latter can access the work orders using their own mobile devices. Once they are done with their jobs, they will be able to update the work orders and add the necessary information and details. Employees in the office can access up-to-date and accurate information about the work orders they previously prepared, as ServSuite ensures that there is a smooth flow of information between office and field employees which is enhanced by its auto-sync capability.

Digital Document Management

Office employees, likewise, can perform electronic document management in which documents such as contracts, proposals, and forms are digitally stored in ServSuite. They can have these documents digitally signed by stakeholders, too, and access the documents right within their mobile devices and affix their signatures.

Mobile Devices

Evaluators, auditors, and inspections, moreover, can take advantage of ServSuite’s electronic and mobile document management capabilities. Here, they will be able to access records of activities performed in the field via their mobile devices. Therefore, the suite permits them to do audits and assessments even if they are not present on site. At the same time, they no longer need to review paper-based records and logs which is very time-consuming.

Barcode Scanning for Inventory Management

ServSuite offers features that enable users to perform asset management efficiently and intelligently. For instance, the suite lets them monitor and manage inventories of materials and chemicals throughout their entire lifecycle, starting from the time of purchase and acquisition until the moment the assets are used in the field by technicians. Companies usually employ barcode scanning whenever they are doing inventory management. This inventory management technique is actually supported by ServSuite.

Gain Full Control over Your Field Service Vehicles

ServSuite’s fleet tracking and management capability permits users to easily track driver behavior. The suite allows them to record vehicle data and generate reports out of it. Therefore, they will be able to verify if drivers are overspeeding, harsh braking, or idling their vehicles. To improve the lifespan of their vehicle, the suite likewise enables users to keep track of all maintenance activities being performed on the vehicles, making it possible for them to ensure such activities are completed properly and on time.

Simplify Marketing Efforts

ServSuite eliminates the tedious and time-consuming process of printing and mailing documents to customers. Through the aid of its print-to-mail services, users no longer need to print and email documents on their own, as ServSuite will do that for them. No matter how many documents they need to print and send out to customers, the suite automatically generates those documents and delivered to their customers right away. These documents are beautifully formatted and structured as well to enhance their marketing value.

Run Business Anywhere

ServSuite is a truly cross-platform and multi-browser field service management solution. It means it is compatible with any type of platform and browser. This is made possible through its usage of a cloud-based environment that makes information accessible from anywhere at any time. Employees can work together regardless of where they are located at and which branch they belong to.

Overview of ServSuite Features

  • Print-to-Mail
  • GPS Vehicle Tracking
  • Reporting
  • Customer Management
  • Invoices & Statements

ServSuite Position In Our Categories

Bearing in mind businesses have distinct business-related requirements, it is practical they steer clear of buying an all-encompassing, ”best” software product. Nevertheless, it would be almost impossible to chance on such a software solution even among well-known software solutions. The clever thing to undertake would be to shortlist the several main aspects that necessitate examination like key features, costing, skill ability of staff, business size, etc. Next, you must follow through your research to a full extent. Have a look at some of these ServSuite evaluations and scrutinize each of the software options in your list in detail. Such detailed research ensures you stay away from ill-fitting software products and buy the one that has all the features you require business requires.

Position of ServSuite in our main categories:

ServSuite is also listed in the following subcategories:

There are trendy and widely used applications in each software group. But are they automatically the best fit for your enterprise’s special requirements? A popular software application may have thousands of subscribers, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few ServSuite Field Service Management Software - FSM reviews and mull over the elements that you want in the software such as the cost, main tools, available integrations etc. Then, choose a few systems that fit your needs. Check out the free trials of these products, read online reviews, get explanations from the seller, and do your homework meticulously. This in-depth groundwork is certain to aid you select the finest software solution for your firm’s special requirements.

How Much Does ServSuite Cost?

ServSuite Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ServSuite’s SMB and enterprise pricing plan information is available only upon request. Please reach out to ServicePro’s sales team to obtain a quote.

User Satisfaction

Positive Social Media Mentions 20
Negative Social Media Mentions 0

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServSuite reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ServSuite. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ServSuite pricing details?

ServSuite Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ServSuite’s SMB and enterprise pricing plan information is available only upon request. Please reach out to ServicePro’s sales team to obtain a quote.

What integrations are available for ServSuite?

ServSuite can be integrated with your existing barcode scanners, GPS Black Box vehicle tracking solutions, and phone systems.

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Reviewed By Jenny Chang
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