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Service Autopilot REVIEW

Field Service Management Software - FSM

No user reviews
USER SATISFACTION 90%
OUR SCORE 8.5

What is Service Autopilot?

Service Autopilot is a service management suite providing end-to-end management solutions for different field services. Whether you own a cleaning agency, a lawn care company, or even a construction firm, this platform will provide you with the tools you need to boost employee productivity, reinforce management, and support business growth. 

Among the core functionalities of this program are lead capture management, scheduling, and productivity reporting. These consist of tools that can customized according to the changing needs of your operations. Moreover, these are also part of the native Android and iOS applications of the software to ensure that your teams have access to them even while on the field.

In addition, the software has an intuitive notification system for its built-in calendar, to-do list, and communication system. This way, you will never miss a call, meeting, or task deadline. Service Autopilot offers three scheduling systems i.e. Traditional Calendar, Dispatch Board and Dispatch Calendar. No matter which scheduling system a business uses, crew members are always kept up to date and can see their updated schedules, job notes, to-do’s and more while in the field.

Overview of Service Autopilot Benefits

Service Autopilot helps businesses manage their operations more effectively throughout the service cycle. From generating leads and providing customer service to managing service requests and processing payments, this platform serves as a one-stop hub for all your operational processes. With it, you have access to multiple modules that can help you monitor your customers, manage employees, and even get in-depth insights on operational productivity. 

One of the most important functions of this platform is its lead capture management module. Using this, visitor information can be consolidated and summarized to help your sales teams determine the best way to approach your leads.

Alongside its lead capture tool, Service Autopilot has scheduling features that simplify the delegation and tracking of service-requests. This ensures that every task is completed more efficiently, which ultimately results in delighted and loyal customers. Customers can also make online payments through their credit cards, while the software reminds them to save time in future by visiting the business website and paying via the Client Portal.

Customizable dashboards and reporting allow teams to effectively monitor service requests in real-time and get a bird’s eye view of your field work. This also means that the management is equipped with all the information they need to improve processes and enhance customer experience. The cloud-based system can easily be integrated with company websites, providing existing and potential customers with the technology they expect from a modern business. The sales and CRM modules work well for tracking email marketing, estimates and sale representatives. Service Autopilot mobile apps are loaded with features that help increase productivity, including GPS tracking, time tracking, signature capturing, email and text messaging, credit card charging and camera integration.

Overview of Service Autopilot Features

  • Scheduling
  • To-do’s and Job notes
  • Call tracking
  • Job costing and reporting
  • Invoicing
  • Website integration
  • Sales and CRM
  • Estimate tracking
  • Email marketing
  • Android and iOS apps
  • Online payment
  • GPS tracking
  • Dashboards
  • Conformation emails
  • Email templates
  • Client portal
  • Invoice reminders
  • Dispatch Board
  • Assignment replacement
  • Field notes
  • Job Cost Reports
  • QuickBooks sync
  • Web forms

Service Autopilot Position In Our Categories

Position of Service Autopilot in our main categories:

100

Service Autopilot is one of the top 100 Project Management Softwareproducts

100

Service Autopilot is one of the 100
Project Management Software products


Service Autopilot is also listed in the following subcategories:

Category:Position:Category:Position:
Field Service Management Software - FSM#9
Category:Position:
Field Service Management Software - FSM#9

It's important to realize that hardly any software in the Field Service Management Software - FSM category is going to be a perfect solution that can meet all the goals of various business types, sizes and industries. It may be a good idea to read a few Service Autopilot reviews first as certain solutions might dominate just in a very narrow group of applications or be designed with a really specific industry in mind. Others can operate with an intention of being easy and intuitive and consequently lack advanced functions needed by more experienced users. There are also solutions that support a large group of customers and offer a rich feature toolbox, however this in most cases comes at a more expensive price of such a service. Make sure you're aware of your needs so that you choose a service that has exactly the features you look for.

How Much Does Service Autopilot Cost?

Service Autopilot Pricing Plans:
Free trial
Startup package
Starts at $144
Pro package
Starts at $176.97

Service Autopilot offers two enterprise pricing plans to choose from, and a number of additional services that can be purchased by request. Give the details a look, and select the best option for your business:

Startup package: $47/month + onetime $97 setup fee

  • Unlimited phone support, live small-group webinar and online video training
  • CRM
  • Scheduling and dispatching
  • Mobile field access
  • Routing and mapping
  • Accounting
  • Basic estimating
  • Contract management
  • Credit Card processing
  • Form integration
  • Audit trails, roles and permissions
  • Custom fields

*Video image and document storage up to 2GB, $2/month for additional GBs

Pro package: $79.97/month + onetime $97 setup fee

Startup features plus:

  • Two live one-on-one custom training sessions
  • Time cards and time tracking
  • Dashboards
  • Call, To Do’s and Task Management
  • Basic marketing and sales
  • Email templates and tracking
  • Advanced pricing and estimating system
  • Job costing and analysis
  • Asset tracking of the installed equipment
  • Wiki Knowledge base
  • Mobile GPS tracking

 

User Satisfaction

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Service Autopilot reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Service Autopilot. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

74

NEGATIVE SOCIAL MENTIONS

8

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • One-time payment
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

What are Service Autopilot pricing details?

Service Autopilot Pricing Plans:
Free trial
Startup package
Starts at $144
Pro package
Starts at $176.97

Service Autopilot offers two enterprise pricing plans to choose from, and a number of additional services that can be purchased by request. Give the details a look, and select the best option for your business:

Startup package: $47/month + onetime $97 setup fee

  • Unlimited phone support, live small-group webinar and online video training
  • CRM
  • Scheduling and dispatching
  • Mobile field access
  • Routing and mapping
  • Accounting
  • Basic estimating
  • Contract management
  • Credit Card processing
  • Form integration
  • Audit trails, roles and permissions
  • Custom fields

*Video image and document storage up to 2GB, $2/month for additional GBs

Pro package: $79.97/month + onetime $97 setup fee

Startup features plus:

  • Two live one-on-one custom training sessions
  • Time cards and time tracking
  • Dashboards
  • Call, To Do’s and Task Management
  • Basic marketing and sales
  • Email templates and tracking
  • Advanced pricing and estimating system
  • Job costing and analysis
  • Asset tracking of the installed equipment
  • Wiki Knowledge base
  • Mobile GPS tracking

 

What integrations are available for Service Autopilot?

At the moment, Service Autopilot offers 2-ways data sync with QuickBooks.

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