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Firecart Review

Firecart
Our score: 8.0 User satisfaction: 90%

What is Firecart?

Firecart is a marketing automation solution created to give e-commerce businesses the capabilities to efficiently manage their lead campaigns, automate their workflows, and enhance the effectiveness of their marketing strategies. The software comes with features and tools that help with email marketing, SMS marketing, referral marketing, drip marketing, lead nurturing and more.

With Firecart, businesses can effectively improve their sales and marketing, thanks to its automated personalized email and SMS marketing capability. Users can enhance customer retention via Firecart’s automated workflows, including Abandoned Cart Reminders, Birthday Offers, Referral Program, and more. On top of that, the system offers an easy 1-click integration to automate your eCommerce marketing activities. E-commerce businesses that use Firecart will find it easy to interact with customers, offer incentives to site visitors, and better understand and engage non-purchasing site users.

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Overview of Firecart Benefits

How does Firecart gives your business that decisive edge? For one, Firecart helps in driving new qualified leads and provides the necessary tools to nurture those leads and effectively turn them into paying customers. The system is also equipped with capabilities to increase funnel conversion rates with lifecycle marketing campaigns.

Firecart can significantly improve the way you manage your leads. The solution comes with features that enable you to effectively segment and target your leads and ensure that leads are not lost, thanks to its centralized lead management system. With Firecart, growing your email and leads database is easy. You can simple add a newsletter signup widget or set an exit intent popup. You can also send an automated email response to leads that the system captures.

Firecart also helps businesses save significant time and improve staff efficiency with customer communication and marketing automation. Automation features help to reduce the workload of the staff and management, allowing them to focus more on important processes. Customer engagement tools and intuitive marketing analytics provide businesses visibility into their customers, enabling them to understand their clients better, improve the efficiency of their campaigns, and devise and implement smarter and more effective marketing strategies.

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Overview of Firecart Features

  • Easily Sync Customer Data
  • Monitor Store Visitors
  • Segment Customers
  • Send Automated / Triggered Emails & SMS
  • Capture Leads through Exit Intent Popup
  • Drip Emails
  • Set up Abandoned Cart Email Reminders
  • Set up Referral Marketing Program
  • Set up Product Replenishment or Reorder Reminder
  • Set up Birthday Emails
  • Create Landing Pages
  • Collect Customer Feedback
  • Send Newsletters, Emails and SMSes

What Problems Will Firecart Solve?

Case Study: LocalBanya.com

  • The challenge: Email engagement not great, no holistic lifecycle engagement of customers
  • The solution: Complete integration of Firecart into LocalBanya’ platform
  • The results: After several experiments and tweaks to the program, the efforts seem to be paying off.
  • Abandoned Carts: 30% open and 5.5% click through rates in the abandoned cart emails
  • Referral Program: 20% additional new leads generated and 4% conversion rate to paying customers
  • Email marketing: 12% improvement in email open rates and  13.5% increase in email click through rates

Case Study: The Indian Bean

  • The challenge: Reaching the right target audience cost effectively
  • The solution: Customer referral program
  • The results: After several experiments and tweaks to the program, the efforts seem to be paying off. Roughly 50% of the buyers on the website are now making at least 1 referral right after they purchase.

Case Study: AVI Healthcare

  • The challenge: Email list quality and low engagement rates
  • The solution: Data cleanup, deliverability analysis, and email marketing
  • The results: After switching to Firecart, the AVI team achieved the following results: 65% reduction in bounce rates, 2X increase in open rates, 1.5X increase in click through rates

Firecart Position In Our Categories

Since companies have special business demands, it is only reasonable that they abstain from seeking a one-size-fits-all, ”best” business program. Regardless, it would be hard to try to come across such application even among branded software products. The best step to undertake is to set down the varied main functions which call for a analysis like major features, plans, skill capability of the users, organizational size, etc. Then, you should perform your product research exhaustively. Go over some Firecart evaluations and scrutinize the other solutions in your shortlist more closely. Such detailed product research makes sure you keep away from ill-fitting apps and pay for the one which provides all the function your business requires in growing the business.

Position of Firecart in our main categories:

TOP 500

Firecart is one of the top 500 Marketing Software products

It's essential to realize that hardly any service in the Marketing Automation Software category is going to be an ideal solution able to meet all the needs of different company types, sizes and industries. It may be a good idea to read a few Firecart Marketing Automation Software reviews first as certain services may excel only in a really small group of applications or be designed with a very specific type of industry in mind. Others might work with an idea of being simple and intuitive and consequently lack complicated functionalities desired by more experienced users. You can also find solutions that cater to a wide group of users and give you a rich feature base, however this frequently comes at a more significant price of such a service. Ensure you're aware of your requirements so that you get a software that has exactly the elements you look for.

How Much Does Firecart Cost?

Firecart Pricing Plans:

Free Trial

Startup Plan

$25/month

Small & Medium Business

$85/month

Enterprise Plan

$200/month

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What are Firecart pricing details?

Firecart Pricing Plans:

Free Trial

Startup Plan

$25/month

Small & Medium Business

$85/month

Enterprise Plan

$200/month

Startup Plan – $25/month

  • 300 Contacts
  • 3000 Emails
  • 100 SMS

Small & Medium Business (SMB) Plan – $85/month

  • 2000 Contacts
  • 12,000 Emails
  • 100 SMS

Enterprise Plan – $200/month

  • 5000 Contacts
  • 30,000 Emails
  • 100 SMS

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 1

We know that when you choose to get a Marketing Automation Software it’s vital not only to learn how professionals rank it in their reviews, but also to check whether the real users and companies that use this software are genuinely happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Firecart reviews across a broad array of social media sites. The data is then featured in an easy to understand way indicating how many customers had positive and negative experience with Firecart. With that information at your disposal you will be ready to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Firecart?

Firecart integrates with the following business systems:

  • Shopify
  • Magento
  • Bigcommerce
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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